One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,806 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KL4 was very helpful, friendly and courteous”

Helpful Report

Posted 3 weeks ago

“JH7 assisted me today, he was patient, professional and assisted me with everything I needed.”

Helpful Report

Posted 3 weeks ago

“Very happy with services today”

Helpful Report

Posted 3 weeks ago

“Contacted One Call via the live chat with a query on my renewal invitation. Adam - AR5 handled my query, and came back with a detailed and easy to understand - no jargon - explanation to my query with options to move forward with. Overall very efficient, knowledgeable and friendly response.”

Helpful Report

Posted 3 weeks ago

“Very happy with the service from sf7”

Helpful Report

Posted 3 weeks ago

“NK3 was very helpful”

Helpful Report

Posted 3 weeks ago

“MB1 was very patient and helpful at re-quoting me to a better price.”

Helpful Report

Posted 3 weeks ago

“KS8 Was really helpful today in sorting out my insurance policy and making the changes I requested. It was an online service by text mail and worked very well and I’m very pleased with the outcome.”

Helpful Report

Posted 3 weeks ago

“Britney BC5 was very helpful and dealt calmly with my problem. I had become rather irritated and frustrated by the lack of response of your automated service and she was a welcome human presence.”

Helpful Report

Posted 3 weeks ago

“EW2 was really helpful, thank you!”

Helpful Report

Posted 3 weeks ago

“AR3 timely reponse”

Helpful Report

Posted 3 weeks ago

“I was dealt with by KT7 and my query was dealt with in a professional manner, quickly and efficiently. I am happy with the customer service support I have received today from KT7”

Helpful Report

Posted 3 weeks ago

“the customer service agent RW2 was very helpful and made sure I was aware of changes i might was to make to my policy Thanks”

Helpful Report

Posted 3 weeks ago

“Mh1 thankyou”

Helpful Report

Posted 3 weeks ago

“NK3 - Natasha sorted my issue -”

Helpful Report

Posted 3 weeks ago

“LE6.Leanne Warren-le6 Many thanks for ringing up and sorting my van insurance out for me, quickly and saved me a few quid too 😁😁”

Helpful Report

Posted 3 weeks ago

“Very helpful and she got me a better deal. A very pleasant woman to talk to”

Helpful Report

Posted 3 weeks ago

“Very helpful, with quick response.”

Helpful Report

Posted 3 weeks ago

“Online chat with KT7 - Cancelled the automatic renewal as requested. Also tried to give me a better price. Efficiently dealt with. My only gripe would be the length of time waiting for the agents, but I guess it is Monday so, probably a busy time.”

Helpful Report

Posted 3 weeks ago

“Ci9, was helpful in answering all that I needed to know about my insurance policy.”

Helpful Report

Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 409,806 reviews