One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,014 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EG4 was fantastic. Incredibly helpful and patient.”

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Posted 2 weeks ago

“Rw2 was fantastic because was great”

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Posted 2 weeks ago

“PE2 was very helpful today with my query it was sorted within minutes thank you”

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Posted 2 weeks ago

“Agent was helpful but the whole process was through a 'chat box' which made the process twice as long, not only for the customer getting help but for those waiting to be helped! Quite frustrating.”

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Posted 2 weeks ago

“Jessica JF3 was a great help. Fantastic service”

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Posted 2 weeks ago

“Very quick answer to my question, continuing with One Call Insurance for another year. SP6”

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Posted 2 weeks ago

“Fabulous help and very efficient :) LE6.Leanne Warren-le6 ”

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Posted 2 weeks ago

“Quite helpful agent”

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Posted 2 weeks ago

“Agent BH1 - quick response to my query. Helpful.”

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Posted 2 weeks ago

“Answered all my questions and polite”

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Posted 2 weeks ago

“I was very happy with the service I received. They made swapping my insurance very easy and everything was completed within 10 minutes. I would strongly recommend One Call for their all encompassing insurance package.”

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Posted 2 weeks ago

“very helpful lady, thanks”

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Posted 2 weeks ago

“Very helpful and efficient! User name : LH5”

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Posted 2 weeks ago

“EF3 was very helpful, polite and friendly person with in the chat and sorted everything for me.”

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Posted 2 weeks ago

“Very helpful and polite! User name : KT7”

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Posted 2 weeks ago

“Good interpersonal skills, easy to understand, and answered my questions. username ref LB3”

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Posted 2 weeks ago

“Gentleman that I spoke to action my question promptly. Unlike the woman who I spoke to the previous day . Very helpful. Very polite. NE1 .”

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Posted 2 weeks ago

“Very helpful and polite”

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Posted 2 weeks ago

“Cg1 was polite helpful and got my enquiry sorted straightaway”

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Posted 2 weeks ago

“LE6 Leanne Warren was very helpful and supportive sorting out a no fault claim I had mistakenly registered. She also managed to get me a small refund. Thank you so much”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,014 reviews