One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,672 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JM3 was very helpful. Excellent customer service skills.”

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Posted 2 weeks ago

“WP1 was extremely helpful and removed the unnecessary option i requested thank you”

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Posted 2 weeks ago

“SM2 thank you for your help. did not take long and very kind”

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Posted 2 weeks ago

“Was assisted by LY4 is was very very helpful. Excellent customer support and answered all my questions 😀 👍 would recommend One Call Insurance all day long.”

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Posted 2 weeks ago

“Lydia B - was very helpful and explained everything well taht I needed to know”

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Posted 2 weeks ago

“BH1 was very helpful when I had a query about my car insurance policy. A great ambassador for the company”

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Posted 2 weeks ago

“Promo response and helpful”

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Posted 2 weeks ago

“co4 Caitlin was very helpful answering quickly.”

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Posted 2 weeks ago

“SP6 agent was amazing. Very helpful, nothing was too much hassle.”

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Posted 2 weeks ago

“DT9 was very understanding with our issue which was resolved in a timely manner. Highly Recommended Thanks.”

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Posted 2 weeks ago

“Very quick and efficient service”

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Posted 2 weeks ago

“Very happy with service from Ben BH1 when I had to cancel my insurance. Thanks Ben for your help.”

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Posted 2 weeks ago

“Jessica helped me with my renewal cost and gave great service in giving me a more acceptable price for my car insurance”

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Posted 2 weeks ago

“jt3 efficiently resolved my queries”

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Posted 2 weeks ago

“Leanne (le6) was extremely helpful and friendly. I was very happy with my revised renewal quote and didn't feel rushed at all.”

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Posted 2 weeks ago

“My query was resolved quickly and efficiently by your operative AP7”

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Posted 2 weeks ago

“TH3 dealt with my enquiry promptly.”

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Posted 2 weeks ago

“Fabulous customer service from TH3 today, explained my struggles and helped massively! Thank you again.”

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Posted 2 weeks ago

“I Had an issue with a policy that I really needed sorting on a Sunday morning, the live team stayed in line with me until it was sorted. Considering the time it was very good to have good customer service thank you”

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Posted 2 weeks ago

“**KT7** has just been really helpful regarding my renewal , all sorted efficiently and promptly.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,672 reviews