One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,524 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“GB3 was really helpful and solved my issue within minutes - thanks”

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Posted 2 weeks ago

“JF3 WAS EFFICIENT AND EFFECTIVE”

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Posted 2 weeks ago

“Gd communication sorted my query out”

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Posted 2 weeks ago

“Is1 Isabelle was very polite quick to respond with clear answers and resolved my issue in good time.”

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Posted 2 weeks ago

“I was set to cancel my renewal as quotation was uncompetitive. The agent I spoke to JS4 was most helpful and guided me through a more competitive quote based on my needs.”

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Posted 2 weeks ago

“I did a live chat with KT7 today who really helped me with my renewal. I called to cancel but Kadie got down my monthly price and went through extras like legal cover. I was happy to renew at the end of the chat. Thanks for all your help KT7 5 star customer service!”

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Posted 2 weeks ago

“Excellent help from JT3, sorted out everything I needed”

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Posted 2 weeks ago

“What I thought would be a simple chat about my renewal turned into a far more detailed conversation. MS2 was helpful and thorough. I apprecaiate the time she took to get me through the renewal process.”

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Posted 2 weeks ago

“MN9 very helpful with clear and concise information. Thank you”

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Posted 2 weeks ago

“AR2 Very helpful..”

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Posted 2 weeks ago

“LH6 customer service was very helpful in updating my policy .Would recommend”

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Posted 2 weeks ago

“Very helpful in trying to sort out a better deal to include business insurance for my new job I am about to start”

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Posted 2 weeks ago

“Chatted to LC6 today really happy with the service he provided today”

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Posted 2 weeks ago

“Very helpful customer support from LC6”

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Posted 2 weeks ago

“Good service from JG4. Helpful and efficient. Waiting time for an agent was long”

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Posted 2 weeks ago

“GB3 George was fantastic and helped resolve my issues very quickly and professionally”

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Posted 2 weeks ago

“I’m was very happy with the young lady operative that called me today she was clear positive and easy to understand she is a credit to one call insurance.”

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Posted 2 weeks ago

“TW9 was very helpful and professional answering all my questions and getting me a better quote, my only issue is with One Call and I tried to call them 3 times and when I went on chat I was 34th inline! But TW9 was excellent!”

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Posted 2 weeks ago

“Really easy. Tara was really helpful and managed my query quickly. Very happy. 5stars TJ2”

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Posted 2 weeks ago

“Very good customer service . Jack was very helpful and quick in responding to my queries.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 399,524 reviews