One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,806 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

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“Helped with my query Thank you”

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Posted 3 weeks ago

“I've been helped to renew my car insurance today by RW2. Prompt and concise replies. Thank you”

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Posted 3 weeks ago

“KL4 was very helpful and sorted out my query promptly”

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Posted 3 weeks ago

“JF2 very quick, professional and extremely helpful”

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Posted 3 weeks ago

“I spoke with SF3 today on chat to cancel.my renewal . Quickly and efficiently dealt with thankyou”

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Posted 3 weeks ago

“IS1 made the process of switching my van insurance to car insurance quick and easy. Even sold me some additional products which gives me some peace of mind, even though my premium has increased dramatically!”

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Posted 3 weeks ago

“I have just been dealing with TJ2. To say she was helpful is an understatement. This is the first time I have used your company, and therefore needed a bit of extra help to navigate the system. My wife and I are not 'IT' savvy, TJ2 took this fully on board and helped us through the system. Now we understand how things work we will certainly be using you in the future for this and other insurance requirements...Roger Box”

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Posted 3 weeks ago

“Was helped today by RW2, who was very patient and sorted all my difficulties. Will certainly reuse the service in future.”

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Posted 3 weeks ago

“I have just had to cancel my insurance the person I dealt with was very helpful and sorted the problem out very quickly thank you again the person I dealt with was LG3”

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Posted 3 weeks ago

“Customer service was excellent explained everything was never rushed”

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Posted 3 weeks ago

“Leanne Warren- le6 was very helpful, friendly and provided me with a good result”

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Posted 3 weeks ago

“Good customer service through live chat. Now have a good learner policy.”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“I called today to change my vehicle. The young lady LB3 was very helpfull, friendly and knowledgeable. It was a pleasure and easy dealing with my request. Thank you LB3.”

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Posted 3 weeks ago

“Thank you for help me uploading my documents.. very helpful JH7”

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Posted 3 weeks ago

“I was dealt with by PS1 and it was very customer friendly and efficient”

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Posted 3 weeks ago

“Great customer service”

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Posted 3 weeks ago

“I spoke to MG9 today. They were very efficient and helpful. Thank you again for your help 😊”

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Posted 3 weeks ago

“Hi spoke EE3 today she very professional and also knowledgeable she great credit your company.She resolved all my Questions in a very quick manner. Thank you EE3”

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Posted 3 weeks ago

“Thank you AR5 for your help on Live chat and giving me a new quote on my car insurance.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 409,806 reviews