One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,838 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Needed to change my direct debt day and RW2 was extremely helpful and sorted this out for me without any problems.”

Helpful Report

Posted 2 weeks ago

“HM1 was absolutely brilliant. She understood everything I asked her to do. She was very polite and patient, which u don't get, now a days. I would like to say 'thank you' very much.”

Helpful Report

Posted 2 weeks ago

“Answered quick”

Helpful Report

Posted 2 weeks ago

“William grant was very polite+sorted everything out with no hassle. Thank-you.”

Helpful Report

Posted 2 weeks ago

“Customer service person was ME8😀 and they were excellent, helpful and very efficient”

Helpful Report

Posted 2 weeks ago

“The customer service I received today from PE2 was excellent. She went above and beyond and nothing was too much trouble. She’s a credit to the company”

Helpful Report

Posted 2 weeks ago

“Thank you EC4 Emily rebuilt my confidence in one call. I had previously had a negative experience so thank you Emily. She treated me as a human and was genuinely interested in helping me with my queries. EC4 is a credit to your company.”

Helpful Report

Posted 2 weeks ago

“EF3 was really helpful great service.”

Helpful Report

Posted 2 weeks ago

“EE3 assisted me to provide suitable additional documentation because I didn't have it in the requested format. Very clear communication, so helpful and efficient.”

Helpful Report

Posted 2 weeks ago

“LG3 was very helpfull”

Helpful Report

Posted 2 weeks ago

“I wasn't sure if I already had something on my policy n got in contact n was able to message someone straight away no waiting time n Jack was really helpful JM2”

Helpful Report

Posted 2 weeks ago

“ET3 was very helpful in providing a revised renewal quote and sorting out my query It's a shame that One Call does not automatically provide the cheapest price when sending out the renewal notice, they only seem to improve their quote if you contact them.”

Helpful Report

Posted 2 weeks ago

“I spoke with Bethany (BG3) tonight about my windowscreen cover, she was extremely helpful, knowledgeable and very friendly, she put my mind at ease and dealt with my query very quickly, so thanks again Bethany (BG3) 👍.”

Helpful Report

Posted 2 weeks ago

“The operator was really helpful and efficient to get my query resolved. EF3 was great!”

Helpful Report

Posted 2 weeks ago

“Took a while to get the chat to work, but when I did JP3 was very helpful, providing the information I required.”

Helpful Report

Posted 2 weeks ago

“ti1 I think her name was Tia was so very kind and helpful and 5 stars is not enough”

Helpful Report

Posted 2 weeks ago

“Simple matter of cancelling part of my breakdown cover policy; request dealt with by BG3 who was dealt with my request without delay. Efficient and polite. Great insurance company.”

Helpful Report

Posted 2 weeks ago

“Managed to lock myself out of my portal Spoke to JE7-Jordan who sorted it out very quickly for me. Great help with info on my upcoming renewal too. Great performance Jordan no red cards for you.”

Helpful Report

Posted 2 weeks ago

“JE7-Jordan Was very helpful when I called today to re-new my car insurance. I hit the post with a few competitors quotes but JE7-Jordan was on the ball and managed to get me a good deal!”

Helpful Report

Posted 2 weeks ago

“Jenny (JL9) was very helpful and responsive in the way she took me through the process. Because of her, I have stayed with One Call.”

Helpful Report

Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,838 reviews