One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,714 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great customer service from Megan ML2, price and advise was spot on, definitely a 5 star service”

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Posted 2 weeks ago

“TM1 was very helpful and answered all my questions.”

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Posted 2 weeks ago

“Query quickly resolved”

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Posted 2 weeks ago

“TW9 helped match a quote I'd been given”

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Posted 2 weeks ago

“Joshua (JH7) was patient and helpful. I found the documents and knowing exactly what i was covered for very confusing but Joshua managed to help.”

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Posted 2 weeks ago

“Jodie (JG4) was helpful and efficient”

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Posted 2 weeks ago

“Very helpful thank you”

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Posted 2 weeks ago

“Megan was very helpful”

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Posted 2 weeks ago

“Jade was very helpful”

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Posted 2 weeks ago

“JT3 was very helpful and efficient in resolving my query. Well done!”

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Posted 2 weeks ago

“jf3 was brilliant”

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Posted 2 weeks ago

“Very helpful chat with ML2 agent and they were able to fully resolve my queries and save me money.”

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Posted 2 weeks ago

“The agent ML7 answered my query on the live chat option quickly and efficiently. Very pleased.”

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Posted 2 weeks ago

“MB1 Mia was very helpful, quick and solved my renewal queries promptly”

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Posted 2 weeks ago

“Lauren LD7 was very helpful and professional.”

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Posted 2 weeks ago

“Needed to add a driver to my policy and was pleasantly surprised at how easy it was. Thanks to Lee (LM7) for sorting so swiftly for me”

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Posted 2 weeks ago

“Vienna was very polite and helpful correcting an error they made in taking a final payment. Thanks Vienna.”

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Posted 2 weeks ago

“Rep CH5 was very helpful in answering my questions & explained the offers in understandable language.”

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Posted 2 weeks ago

“I had issues logging into the portal after taking out car insurance with One call. JC6 was really helpful, not only resolving the issues which was do to with my email address, but also ensured that I was kept informed at each steps as she had to escalate to another team for resolution. This is my first instance of requiring support from the One call team and it was a positive experience which has left me feeling reassured.”

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Posted 2 weeks ago

“SP6 very helpful and pleasant”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 399,714 reviews