One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,806 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service through live chat, and we're able to offer a cheaper renewal price. Thanks for help today. Company always able to help”

Helpful Report

Posted 3 weeks ago

“EW9 answered all my questions clearly and was extremely helpful. I took his advise. and I am pleased with the result.”

Helpful Report

Posted 3 weeks ago

“EW9 answered all my questions clearly and was extremely helpful. I took his advise. and I am pleased with the result.”

Helpful Report

Posted 3 weeks ago

“SM5 was very helpful,got me a better price. Very efficient service”

Helpful Report

Posted 3 weeks ago

“Excellent service insurance renewed on new vehicle within minutes.”

Helpful Report

Posted 3 weeks ago

“My first renewal quote was 60% more than last year. Other quotes were much lower online so I had a chat with a lovely lady, MB1 and she showed me that the competing quotes were not with the same cover. She adjusted her price to line up with the same cover and it was much better so I renewed with One Call. Thank you MB1”

Helpful Report

Posted 3 weeks ago

“Very helpful and done what I asked a lot quicker than ringing on the phone”

Helpful Report

Posted 3 weeks ago

“The young lady I spoke to (SM6) Was very knowledgeable and helpful. I would gladly recommend this service.”

Helpful Report

Posted 3 weeks ago

“PS1 was very prompt and helpful”

Helpful Report

Posted 3 weeks ago

“I dealt with One call representative Hannah M on upgrading my insurance policy and all was very smooth process,thank you Hannah 🙏”

Helpful Report

Posted 3 weeks ago

“Wanted to cancel policy as it was costing a lot more this year. Manage to speak with advisor KT7 who tried to lower my renewal but unfortunately couldn't. No hassle no fuss, they tried but they were very pleasant”

Helpful Report

Posted 3 weeks ago

“On renewal checked with online chat to see if I could reduce my costs. The Agent CH5 was extremely helpful , and am very satisfied with the outcome. The agent was very helpful and made all aspects clear.”

Helpful Report

Posted 3 weeks ago

“WP1 very helpful and efficient with my query.”

Helpful Report

Posted 3 weeks ago

“Ps1 was very helpful efficient and quick”

Helpful Report

Posted 3 weeks ago

“BC1 was very helpful!”

Helpful Report

Posted 3 weeks ago

“Brilliant customer service from LB3 . I couldn't get the quote to work on the portal. Shame highter admin fees are higher to speak to a human when this needs to still be a point of contact for a lot of people at some point. But they arw all helpful and knowledgeable of their products.”

Helpful Report

Posted 3 weeks ago

“Excellent service.”

Helpful Report

Posted 3 weeks ago

“EW9 answered my question quickly and concisely. Much appreciated!”

Helpful Report

Posted 3 weeks ago

“Hi Team I recently spoke to one of your team namely GB1 She was very professional and spoke clearly (I have a hearing problem) I could also understand totally what she advised your customer service is in good hands here! Regards Mr J W Blunn”

Helpful Report

Posted 3 weeks ago

“EW9 really stepped up in resolving an issue concerning switching NCD that my husband had earned with our previous insurance company onto my self in good time . His timely suggestion meant the policy would not be cancelled and saved me £50 + which was most welcome.”

Helpful Report

Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 409,806 reviews