One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,838 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EC4 helped me today. Straight through on the phone, issue quickly dealt with”

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Posted 2 weeks ago

“Great customer service, thank you KS8 for sorting my policy. 5*”

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Posted 2 weeks ago

“I was on Live chat to agent AS3 Anais to make a change to my policy before my renewal. Anais provided me with a new very good renewal price and helped me to renew very quickly and efficiently. I am very happy with the service I received today.”

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Posted 2 weeks ago

“RW2 provided me with an exceptional service. Thank you”

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Posted 2 weeks ago

“Great service as alwavs. The best insurance company I've used. Faith fs2 was most helpful and made sure everything was as required and that 1 understood. Thanks again faith fs2”

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Posted 2 weeks ago

“AS3 offered a great service. Very quick & easy using the chat option.”

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Posted 2 weeks ago

“Callum was extremely helpful and friendly with my renewal policy. He requoted me which was far more reasonable than the initial quote.”

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Posted 2 weeks ago

“LE6.Leanne Warren-le6 - very easy to talk with, very friendly and professional, happy, a real asset to your company I would say!”

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Posted 2 weeks ago

“Today i chatted to =JC1=, she was very helpful and knowledgeable as I wanted to change my payment method. She offered me other upgrades which i declined but my payment method was changed no problem which put my mind at ease, thank you.”

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Posted 2 weeks ago

“I called today and spoke to CM7. They were very helpful, resolving my issue in a polite and professional manner, and in a timely fashion. I asked if they could email confirmation of the cancellation of the policy and they did this immediately.”

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Posted 2 weeks ago

“very helpfull”

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Posted 2 weeks ago

“Excellent service from AS3 very helpful and found me a competitive quote for my car insurance”

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Posted 2 weeks ago

“SM5 Sasha was very helpful and got me an even lower price. Thank you”

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Posted 2 weeks ago

“Due to unforeseen circumstances I had to cancel a renewal which was starting at the end of July. Agent AS3, was very helpful with my request, efficient in the process.”

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Posted 2 weeks ago

“I was needing a change to my insurance and wanted a better price RW2 Becca was very helpful and got my price down would recommend”

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Posted 2 weeks ago

“Leanne is very helpful and polite and got my insurance price down 2 years running. Excellent service.”

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Posted 2 weeks ago

“A lovely young lady,so pleasant to speak to. Very helpful”

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Posted 2 weeks ago

“Efficient and patient but I would have been happier speaking rather than chat”

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Posted 2 weeks ago

“PE2 - Spoke with Patrycja today who was very helpful with my enquiry. Super service!”

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Posted 2 weeks ago

“PE2 - Spoke with Patrycja today who was very helpful with my enquiry. Super service!”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,838 reviews