One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,071 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with AS3 .very helpful”

Helpful Report

Posted 2 weeks ago

“MI4 - Meisha was amazing, as soon as I was transferred to her department she helped me without even saying anything.”

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Posted 2 weeks ago

“JQ1 was very helpful with my query today and then sorting out my new policy Very Professional”

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Posted 2 weeks ago

“MX2 was super helpful on the live chat explaining a situation with my policy. She was a joy to chat to and answered everything I needed. 10 points to MX2.”

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Posted 2 weeks ago

“Excellent service .Leanne (LE6) knew her stuff and a local lass.The price was acceptable and I would recomend to friends &family.”

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Posted 2 weeks ago

“The staff member named Rhea B was very helpful, friendly & efficient. Great customer service.”

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Posted 2 weeks ago

“I spoke with WG1 who was very helpful and listened to my issues. He gave me confidence in continuing with One Call, and do I agreed to renew my Policy.”

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Posted 2 weeks ago

“AR5 helped me with my renewal today and couldn’t be more helpful. I’ve going into my third year of car insurance, customer service matters! Thanks again.”

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Posted 2 weeks ago

“AR2 was extremely helpful in helping me change my policy.”

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Posted 2 weeks ago

“KR5 answered my call regarding Home Insurance renewal, she was polite and efficient, most importantly finding me a policy to suit my needs at a good price.”

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Posted 2 weeks ago

“SN1 called me on Saturday and helped me negotiate a fixed rate of insurance cover for the next three years. He was such a polite, well mannered young man, not pushy and he answered any queries or concerns. You truly have got a ‘gem’ of a staff member there, it so helps customers when we’re talking to an attentive member of your team Thank you SN1”

Helpful Report

Posted 2 weeks ago

“Very happy with LC6 and the service he provided. Businesses need more people like him”

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Posted 2 weeks ago

“AR2 WAS VERY HELPFUL CONFIRMED POLICY ISSUES I WISHED TO CONFIRM REPRESENTS THE COMPANY”

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Posted 2 weeks ago

“TJ2 was extremely helpful in sorting out a problem we had with the insurance policy. I am relieved to say it was fully sorted in a short time. I now feel reassured”

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Posted 2 weeks ago

“Elisabeth EW2 Was very helpful”

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Posted 2 weeks ago

“ref: JC8 - Josh Amazing help from Josh. He is extremely knowledgeable, courteous and friendly. 10/10. Very many thankis”

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Posted 2 weeks ago

“Very helpful agent JE7 on live chat. So nice to chat with a real person rather than a bot. Very helpful and efficient.”

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Posted 2 weeks ago

“polite and informative dealt with my problem and explained everything in layman term so that i could understand ,good outcome and i was very pleased”

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Posted 2 weeks ago

“polite and informative dealt with my problem and explained everything in layman term so that i could understand ,good outcome and i was very pleased”

Helpful Report

Posted 2 weeks ago

“Everyone I've dealt with have been very helpful and queries have been addressed promptly and efficiently.”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,071 reviews