One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,806 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very helpfull”

Helpful Report

Posted 3 weeks ago

“Chatted with MB1 and she was very helpful and provided the help that I required for the renewal. Excellent customer service and I am very satisfied with the outcome. Thank you!”

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Posted 3 weeks ago

“PS1 was very helpful and answered all my questions quickly with great communication.”

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Posted 3 weeks ago

“JF3 was extremely helpful, and explained the whole policy clearly”

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Posted 3 weeks ago

“CALLED ONE CALL TO DAY AND SPOKE TO LEANNE WARREN TO SORT MY INSURANCE. LEANNE WAS VERY THOROUGH AND SORTED MY VEHICLE INSURANCE, EXPLAINING EVERYTHING. WHERE I WAS GOING TO LEAVE I ENDED UP RENEWING WITH A BETTER PRICE AND RESOLVING MY ISSUES. GREAT CUSTOMER SERVICE, ACTUALLY FOLLOWED UP THERE AND THEN. LEANNE WARREN LE6”

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Posted 3 weeks ago

“Made contact today with ML2 to discuss a renewal and reduce the excess on our policy. ML2 was super helpful securing an alternate policy which better suited our needs. ML2 was professional but friendly, took time to explain all of the information super-clearly, and made the entire experience a pleasure. Keep up the great work ML2 - it was delightful, speedy and efficient.”

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Posted 3 weeks ago

“One Call is not just quick , are as well kind and professional, My Agent Alisha R, AR6, a huge thank you for promptitude and quick understanding.”

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Posted 3 weeks ago

“Had a query on my car insurance renewal. CH5 responded quickly and clearly . Always had a great service from One Call.”

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Posted 3 weeks ago

“Had a very informative telephone conversation with Leanne (LE6.Leanne Warren-le6) about our car insurance renewal. She helped to clarify a few points in a very polite way.Pleasure doing business with her.”

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Posted 3 weeks ago

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Posted 3 weeks ago

“Very good service ti2 very helpful 5 star”

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Posted 3 weeks ago

“SM5 Was extremely helpful and and dealt with my query quickly and efficiently and I believe I got the best outcome possible. Many thanks”

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Posted 3 weeks ago

“Isabelle was really helpful made it easy for me will recomend to family”

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Posted 3 weeks ago

“CH5 was really helpful, I was confused to receive a message to say my insurance had not renewed, then realised I had a new card so the auto renewal did not go through. I was out on a journey so had to try and resolve over the phone on instant chat. CH5 was very professional and answered my query sent me a payment link and problem resolved > Excellent service thank you.”

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Posted 3 weeks ago

“PS1 - very helpful lady. Sorted problem very quickly. Thank you”

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Posted 3 weeks ago

“Conversation with Tara today great service my problem sorted and am very pleased. Thank you. “TJ 2””

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Posted 3 weeks ago

“Jordan was utterly superb today...thank you very much for your help.. well done and happy christmas”

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Posted 3 weeks ago

“EW2 was extremely helpful and sorted out my enquiry professionally, friendly and quickly”

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Posted 3 weeks ago

“Very good service received today thanks”

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Posted 3 weeks ago

“Sorted out my issues quickly”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 409,806 reviews