One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,506 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MG9 Great quick assistance ,solved my issue straight away without any issue, exactly what you want from customer service A+++”

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Posted 2 weeks ago

“Many thanks 10 out of 10”

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Posted 2 weeks ago

“AT7 quickly resolved my issue with the NCD proof. He was efficient and friendly. Very satisfied.”

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Posted 2 weeks ago

“AT7…..Adam was extremely helpful with my query and very quickly and efficiently responded and resolved everything . His responses to my question came across as someone who is very knowledgeable.”

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Posted 2 weeks ago

“Dt9 was great and alterd my insurance straight away.”

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Posted 2 weeks ago

“I had a live chat with AT7 and my enquiry was very quickly answered. I was given all the information I required. After a wait to speak with an agent, the service was very speedy.”

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Posted 2 weeks ago

“I’ve only been here for 2 years now but I find their prices very reasonable and easy to talk to . However I must say I’d have a phone call not this chat thing as talking gets you point across in a better manner… Also had a great chat with JH1 today fantastic conversation and he sorted everything for me ,”

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Posted 2 weeks ago

“Requested a quote for multicar policy DT9 was very helpful explained everything . Been with one call a few years and they have always been helpful. Thank you”

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Posted 2 weeks ago

“Rw2 amazing lady very helpful”

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Posted 2 weeks ago

“ML2 was very helpful and reviewed my renewal cost with a good saving in a very short time. This allowed me to stay with one call home insurance which I was pleased about”

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Posted 2 weeks ago

“Bit of a wait to get attended to but it was a Saturday morning so understandable.CN4 was very helpful and remembered me from a previous conversation which was nice. insurance policy was amended there and then.”

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Posted 2 weeks ago

“MB1 Was extremely helpful and sorted my insurance out very quickly for my car. Thank you Mia”

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Posted 2 weeks ago

“Spoke to TM1 online who was extremely helpful and polite. Sorted out my enquiry very efficiently.”

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Posted 2 weeks ago

“I had a live chat with Megan, ML2. She was helpful and completed my quote and payment very quickly. Thank you Megan”

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Posted 2 weeks ago

“MB1 very good”

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Posted 2 weeks ago

“I enjoyed handling my home insurance renewal fully via live chat. Much less stressful than speaking to a person on the phone!”

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Posted 2 weeks ago

“Chat on the portal was actually a real person! Which is great.”

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Posted 2 weeks ago

“I spoke with operator BL1 today what an amazing help they where cleared all my confusion with 1 chat thank you 😊”

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Posted 2 weeks ago

“Jc6 was very helpful and pleasant got done what needed to be done with no time wasted 👍.”

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Posted 2 weeks ago

“RW2 ... great swift job thanks for your help. SJC”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 399,506 reviews