One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,838 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“excellent support from TW9”

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Posted 2 weeks ago

“Knew their stuff and was very helpful. The person was WP1”

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Posted 2 weeks ago

“JT3 was very helpful!”

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Posted 2 weeks ago

“MB9 was very efficient and helpful re-negotiating my renewal price for motorcycle insurance. Happy to stay with One Call. Thank you!”

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Posted 2 weeks ago

“The response I got from AS3 was excellent and resulted in a reduction in my insurance premium.”

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Posted 2 weeks ago

“My basic questions were promptly answered by TS4 . I have now to work through the portal unaided 🤪”

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Posted 2 weeks ago

“AR5 was a delight to deal with. He sorted out my request quickly and helped me get back into the customer portal. I would be very happy to deal with him again. Thank you”

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Posted 2 weeks ago

“Responded quickly and HM1 answered my questions”

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Posted 2 weeks ago

“Spoke to Jp3 very helpful and sorted out my query very quickly. Credit to your company.”

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Posted 2 weeks ago

“HM1 dealt with the issue very well.”

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Posted 2 weeks ago

“BH1 was extremely efficient and helpful when I contacted OneCall on line.”

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Posted 2 weeks ago

“Hi Spoke to Leannewarren-le6 today and found her very friendly and helpful and she reduced my car insurance bill so I'm a very happy customer 😊”

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Posted 2 weeks ago

“Ef3 assistant dealt with my query efficiently and quickly”

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Posted 2 weeks ago

“ME8. Thanks for your help. I appreciated your input even through the crazy frustrating system you work with. I still have no clear answer in contacting the Lifestyle additional products to your insurance. Its made me very aware. I will be more cautious at buying insurance in future and make sure its not a blocker. However I still thank you for letting doing your best.”

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Posted 2 weeks ago

“Ec4 was very understanding and extremely polite and efficient”

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Posted 2 weeks ago

“ME8 was really helpful . ME8 replied to my query very quickly and efficiently. There was no hesitation in the answer. 5 minutes later I had email confirmation of ME8 plan!”

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Posted 2 weeks ago

“Very helpful. Sorted my claim very quickly, no hassles.”

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Posted 2 weeks ago

“I spoke to LN1 username and he was really helpful and thorough… he knew exactly what I was asking and what I required. Excellent experience”

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Posted 2 weeks ago

“BC1 was very helpful and quickly sorted out my problem of having 2 policies running at my renewal date. Thank you for your help.”

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Posted 2 weeks ago

“Extremely polite helpful ME8 helped me sort a policy out today, very knowledgeable in their work nothing was too much”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,838 reviews