One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,506 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just like to thank Kadie KT7 for her help sorting my home insurance out today. Brilliant service and really professional. Credit to your company many thanks”

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Posted 2 weeks ago

“JF3 was really helpful and i received a high level of customer service from her.”

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Posted 2 weeks ago

“LB3 was very helpful today with my query fast response was impressed with the help thank you David”

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Posted 2 weeks ago

“Marshall C Was excellent in helping us change our details and get a better package! 5*”

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Posted 2 weeks ago

“Responsive and reduced insurance cost”

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Posted 2 weeks ago

“Emily was quick to connect and provide me with the support of an even better quote. Clear communication provided.”

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Posted 2 weeks ago

“I had a query and could not find anything on my docoments for my motor insurance that covered it. I completed a live chat with a customer service advisor, Tom TH3, and he dealt with the issue that i had very quickly. He was professional, polite and made sure that i was fully satisfied with the answers given to me.”

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Posted 2 weeks ago

“Chatted with ce2 this morning. She answered my queries and gave additional information for my needs.”

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Posted 2 weeks ago

“ET3 called me after i tried online and just failed miserably. It was about one hour after i gave up. This was something I wasn’t expecting. Elisha was so helpful and supportive the experience after trying so hard online was a blessing we all need more Elisha’s so easy to listen to and patience when dealing with people like me elderly and needing someone with patience and understanding bless her i was relieved and it didn’t take as long it did when i tried ( the easy quick way) bless her i am able to relax now thank you so much Elisha xx”

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Posted 2 weeks ago

“GM2 was very helpful, once you managed to get through.”

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Posted 2 weeks ago

“DT 9 Daniel was helpful”

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Posted 2 weeks ago

“ML2 was very helpful in retaining my business”

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Posted 2 weeks ago

“LN1 Lawrence Excellent service. Fast and efficient. Lawrence had my queries sorted promptly Payment made easily. Thank you”

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Posted 2 weeks ago

“Efficient and timely service; Keira was courtious throughout. She explained our options clearly.”

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Posted 2 weeks ago

“MB1 sorted a problem out for us very quickly.”

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Posted 2 weeks ago

“ML2 was very helpful and reduced my house insurance to a realistic figure on the chat. Very happy”

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Posted 2 weeks ago

“Sk3 very friendly and efficient .”

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Posted 2 weeks ago

“Ln1 was very helpful and glad I had him helping me”

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Posted 2 weeks ago

“Representative ET3 was very helpful. However I forgot to listen to the message at the end of the cakk. Might be an idea to mention it at the end of the call”

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Posted 2 weeks ago

“Brilliant service by wm1, made it very easy.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 399,506 reviews