One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,070 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue on the website with a platinum new quotation, and I was so pleased to get through on the phone because the handler was exceptionally brilliant! Not only did I save money but also fixed the price for the next 3 years.. Happy as Larry!”

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Posted 2 weeks ago

“Chatbox was easy. Then email with EC4. All good”

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Posted 2 weeks ago

“ai7 bettered the price and it was a simple procedure, that said it would be nice to actually speak to someone”

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Posted 2 weeks ago

“JF2 was helpful and efficient. Understood what I was trying to communicate (about an issue with a different car) and updated my renewal quote for me.”

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Posted 2 weeks ago

“Found the experience quite stressful but the lady HH2 was helpful.”

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Posted 2 weeks ago

“all good joel f was fab”

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Posted 2 weeks ago

“SP6 was amazing and super helpful!!!”

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Posted 2 weeks ago

“Great service from JC1 today!”

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Posted 2 weeks ago

“Good customer service from Leon LC6. Always good to speak to a human. Price competitive. Appreciate paper copies of policy and renew documents.”

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Posted 2 weeks ago

“Just coming up to my home insurance renewal and the quote was much more than other providers. Contacted One Call on the chat line and found the premium included various things I no longer need.Following these deletions the premium was reduced substantially, and is, in fact, now significantly lower than the competitive quotes. Very happy to stay with One Call who have always been very helpful and good value insurers. They have my car policy as well.”

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Posted 2 weeks ago

“Easy and quick service was able to answer my questions in a timely manner”

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Posted 2 weeks ago

“Spoke to BG3 today and they were very helpful in assist me to sort out the pricing of my policy thank you very much”

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Posted 2 weeks ago

“Adam (AP5) was very helpful and friendly, there was an admin issue with the new insurance policy & he ensured it was fully resolved without delay”

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Posted 2 weeks ago

“Quick and easy resolution to an enquiry thanks to the help and assistance of JT3.”

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Posted 2 weeks ago

“Hi I’ve been dealing with user EG4 Very polite and professional and super fast at resolving my issue and enquiries. I had a payment error that came up for some reason but had been authorised by my banking app and I’ve just had a op and wondered where I stood re driving as the hospital said that I could drive. If only everyone was this helpful !”

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Posted 2 weeks ago

“EK2 was very helpful and sorted my query quickly”

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Posted 2 weeks ago

“Elizabeth EW2 was very helpful and speedy in replying.”

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Posted 2 weeks ago

“Good services”

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Posted 2 weeks ago

“Rylie or RM1 was excellent. He professionally and efficiently handled my enquiries and delivered a most satisfactory outcome. Well done Rylie and one Call”

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Posted 2 weeks ago

“JK7 was very helpful, and responded promptly to all questions, also explaining all the different options”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,070 reviews