One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,962 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Eb4 very friendly and great customer service. Would recommend”

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Posted 2 weeks ago

“I just chatted with JM6 and cannot say how efficent Jasmine was, great job!”

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Posted 2 weeks ago

“I spoke to a rep regarding returning my tracker which has been posted by me but not received by Trackm8. LG3 was quick, friendly and professional with regards to my issue, letting me know what would happen etc. LG3 was very helpful and easy to deal with.”

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Posted 2 weeks ago

“Worth contacting after receiving a renewal quote. Managed to get my renewal at a much better price. Assistant was very helpful and efficient.”

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Posted 2 weeks ago

“straight forward and reasonable quick”

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Posted 2 weeks ago

“straight forward and reasonable quick”

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Posted 2 weeks ago

“Agent was excellent.. managed to save a customer and got me a better deal.. with no fuss.. great service 👏”

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Posted 2 weeks ago

“Excellent service from BG3 who listened to all my concerns and was able to help me out and sort me a brilliant policy - Much appreciated”

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Posted 2 weeks ago

“Very friendly and helpful, would recommend their customer service”

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Posted 2 weeks ago

“Professional, friendly service from AF1. Easy to deal with.”

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Posted 2 weeks ago

“They understood my issues and very quickly sorted everything out”

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Posted 2 weeks ago

“Very helpful jm6 was good to get things sorted well recommend”

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Posted 2 weeks ago

“SW1 and her colleague before both very helpful and great price.”

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Posted 2 weeks ago

“I spoke to Kaitlyn at One Call to see if my renewal quote could be adjusted in any way to match the cheapest online quote , like for like, that I had, and Kaitlyn (KP3) was able to do that for me . Very pleased with her service .”

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Posted 2 weeks ago

“eg5 was very helpful with my home insurance renewal. Excellent service thank you”

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Posted 2 weeks ago

“Live chat with cg1 - agent was very helpful and sorted out the problem very quickly. Very happy with the customer service from this company 😊 as well as with the policy price. Definitely recommend”

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Posted 2 weeks ago

“Chatted with JD7 today and he was very helpful in trying to help me add a new driver to my policy, unfortunately it didnt work, but he was quick, straightforward and easy to deal with which is always good in my book. JD7 provided me with links to make it easier for me and was helpful when I asked questions.”

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Posted 2 weeks ago

“Very informative and attentive, would recommend.”

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Posted 2 weeks ago

“Af1 was very helpful in dealing with my issue and managed to sort it for me Thank you”

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Posted 2 weeks ago

“Wow! I needed help and Sian E was there! Nothing was too much trouble… she listened carefully, understood what I wanted and made it happen! She definitely deserves the chocolate! 😉🙌 Xx”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 423,962 reviews