One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,962 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful agent. Found me a better quote. Thanks a lot”

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Posted 2 weeks ago

“Clear, fast and no time wasted. Agent JF3 was polite, friendly and efficient.”

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Posted 2 weeks ago

“Been with OneCall for a few years now, just made changes with SK3 and they were very helpful.”

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Posted 2 weeks ago

“Pe2 was brilliant from start to finish no hassle straight and quick”

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Posted 2 weeks ago

“Very helpful member of staff who explained things clearly. Happy with the service i received”

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Posted 2 weeks ago

“MK4 was a very polite and informative of my enquiry about my renewal and helped with my decision to stay with one all.. thank you”

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Posted 2 weeks ago

“I telephoned One Call earlier today regarding an issue with my no claims bonus. I explained my query to JM6 who promptly dealt with my issue by sending me a link to upload my proof of no claims bonus (a mistake from my previous insurer) . Very quickly received a second email confirming that everything was sorted. Good customer service !!”

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Posted 2 weeks ago

“I had to make a very quick amendment to my insurance policy as I had bought a new car and traded in my old car. I was sat in the carpark of the dealership and had no number to call. All there was was the online chat. I am 53 so prefer to talk to someone over the phone. I had no choice but to do the online chat. I was dealing with SM6 and she was absolutely brilliant, very helpful, very fast, she sorted out my new policy in no time at all so I could drive my new car off the forecourt. Brilliant service, many thanks SM6 🙏”

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Posted 2 weeks ago

“One Call Insurance have always been very competitive and were again today. Agent ep1 was very helpful, understood my request and quickly completed my renewal. Thank you”

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Posted 2 weeks ago

“Excellent service from the One Call agents helping me get the cover tailored to my needs. Special mention for LE6.Leanne Warren-le6, she was very helpful today, also her colleague I dealt with the previous day, he did the ground work! Unfortunately I didn’t note his name.”

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Posted 2 weeks ago

“ET3 Elisha otherwise known as username ET3 was very helpful and patient. Got my renewal quotation down to a happier level. I am staying rather than shopping around as I would've done with the inflated price.”

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Posted 2 weeks ago

“VH3 was very knowledgeable and helpful”

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Posted 2 weeks ago

“JM3 was a great help in getting breakdown added to my cover”

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Posted 2 weeks ago

“Ew2 answered all questions quickly and professionally. Very easy to get response to my query. Thank you”

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Posted 2 weeks ago

“Excellent, clear advice and great renewal price.”

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Posted 2 weeks ago

“CM1 was very helpful in assisting me with payments”

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Posted 2 weeks ago

“TJ2 is a very helpful advisor, I had a very positive experience, I had all my questions answered very quickly, highly recommended. Thank you.”

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Posted 2 weeks ago

“After I’ve been trying to get onto the online portal for a week, I found a number to ring and your call handler PE2 was extremely helpful and sorted my insurance policy out very quickly and easily! She explained everything really efficiently sorted everything out. Was very friendly and explained everything thank you very much.! thanks Mark.”

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Posted 2 weeks ago

“Ts4 answered all my questions perfectly. Many thanks”

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Posted 2 weeks ago

“Charlie is amazing his customer service is second to none”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 423,962 reviews