One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,838 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Elliot was very good ansured all my questions I would recommend him to others”

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Posted 2 weeks ago

“EE3 Dealt with Emily can’t fault her”

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Posted 2 weeks ago

“Ep1 is fab! Helped get my renewal price down.”

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Posted 2 weeks ago

“Leanne was very helpful in helping me sort my car insurance out today and has helped me before in the past with keeping my insurance at an affordable price. Francina Lopes LE6- Leanne Warren”

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Posted 2 weeks ago

“Contacted One Call on Webchat about my Renewal, easy to use, clear and simple to understand. Thank you VH3”

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Posted 2 weeks ago

“I was on live chat with EF3 today, fixing an error I had caused myself on my portal. It was sorted within 10 minutes no messing about. So thank you EF3 much appreciated 🙂”

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Posted 2 weeks ago

“AS3 agent helped us out with a renewal enquiry and was incredibly helpful and polite. It is so reassuring in this day and age of authentic ai chatbots to have a real person to talk to. Thank you agent AS3, you were great”

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Posted 2 weeks ago

“Emily (EF1) was extremely helpful, kind and efficient when helping me with my query. Thank you!”

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Posted 2 weeks ago

“SP6 sorted out my query with ease”

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Posted 2 weeks ago

“I have been on a live chat with agent AS3. Very polite, informative and able to resolve my query. AS3 attention to detail was reasuing. Excellent customer services. Much appreciated”

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Posted 2 weeks ago

“AS3 advisor was very helpful with everything and providing me all the information I needed. I wasn’t happy with the service that my renewal had come out 4 days earlier than I expected. Couldn’t fault the customer service though”

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Posted 2 weeks ago

“je7 was very helpful on our live chat when I had to change some of the renewal conditions on my car insurance. While the process takes a little time, he was courteous, professional and informative. We concluded our business to my satisfaction.”

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Posted 2 weeks ago

“Brilliant quick service thank you”

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Posted 2 weeks ago

“AS3 advisor was very helpful, explained everything well and straight to the point.”

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Posted 2 weeks ago

“AS3 was very helpful and professional in guiding me through my query. Thank you once again!”

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Posted 2 weeks ago

“EF1 was really helpful with my enquiry. The situation was dealt with swiftly and professionally. Thank you!”

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Posted 2 weeks ago

“Ben D was great thank you.”

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Posted 2 weeks ago

“Speaking to As3 today about policy matters and found her very abliging and helpful.”

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Posted 2 weeks ago

“SP6 was very helpful & prompt in helping me with a couple of queries on my car Insurance. Did not feel pressured to buy anything that I did not want so well done!”

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Posted 2 weeks ago

“Hi must say Fs2 was really good sorting my problem out shes very good @ her job and very polite well done to her. She gets 5stars from me 😁”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,838 reviews