One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,506 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service! Very helpful! Thanks Kristin!”

Helpful Report

Posted 2 weeks ago

“Brilliant service. Got my renewal. Wasn’t happy. Spoke to someone all sorted and got a lower price.”

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Posted 2 weeks ago

“jf3 made it straightforward to update my policy to a new car and because it was done via live chat, meant I could carry on with other things at the same time.”

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Posted 2 weeks ago

“KB2 was a great help, gave a simple solution to my problem and very polite!!”

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Posted 2 weeks ago

“TM1 helped me cancel my policy - very good service from TM1 - but accessing the chat and waiting for ages was a pain - but got there in the end”

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Posted 2 weeks ago

“I was speaking with Ei1 with an inquiry with my policy and she was very helpful in my inquiry”

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Posted 2 weeks ago

“All good and quick change of cars”

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Posted 2 weeks ago

“Hannah HM1 was really helpful today in assisting in updating my insurance policy with a change of vehicle details.”

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Posted 2 weeks ago

“Very good communication with William. Positive outcome,very happy customer with new quote.”

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Posted 2 weeks ago

“RW2 was very helpful and looked at my case and come up with an agreeable price.”

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Posted 2 weeks ago

“SK3 was great today, hassle free and went over and above expectations, pleased with service received”

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Posted 2 weeks ago

“Elisha was helpfully & sorted new Direct out quickly thankyou ET3”

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Posted 2 weeks ago

“Got a good price from js4”

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Posted 2 weeks ago

“My policy documents were not visible on the portal, KB2 helped me out and put my mind at rest.”

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Posted 2 weeks ago

“RW2 was a great help!”

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Posted 2 weeks ago

“I would like to say how happy I am with the service I received from Ellie Eil. She was very helpful and explained what I needed to know. A credit I your company.”

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Posted 2 weeks ago

“Contacted onecall chat line and Ellie Ei1 was very helpful with the information I needed regarding, I’ve sold my car and want to change to the new car details, but not yet received a date or new registration for the vehicle. Ei1 put the details in place for me to resume my cover once I have the new details available to me.”

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Posted 2 weeks ago

“Wm1 very helpful and clear in the chat”

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Posted 2 weeks ago

“Kt1” was the agent who helped me with my home insurance she was polite and efficient with dealing with my home insurance renewal and I very happy with the results of my call.”

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Posted 2 weeks ago

“Very poor communication with customer service. You can't get through on the phone, you have to use chat. It's not fair.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 399,506 reviews