One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,662 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,662 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Spoke to Melissa Mx2 who helped me so much with my renewal policy very pleased”

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Posted 2 weeks ago

“Ref MB1 Very helpful and swift. It was a straightforward process to change policies.”

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Posted 2 weeks ago

“Following a stressful few days trying to sort an issue with my Proof of No Claims Bonus, the lady in Customer Services (username AK7) was absolutely brilliant and resolved the issue immediately. She was very polite, friendly and professional, and a credit to the Customer Service dept.”

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Posted 2 weeks ago

“Asha was so helpful and patient on the phone ☎️ with me this morning in sorting out my questions thanks 🙏 so much”

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Posted 2 weeks ago

“CN4 answered well, good service”

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Posted 2 weeks ago

“I used your live chat and chatted to SP6 who was extremely helpful and dealt with my query very effeciently.”

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Posted 2 weeks ago

“Great service from BC1 today, helping me with a policy addition and amendment. Top service as always!”

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Posted 2 weeks ago

“ET1 was Friendly, helpful and was able to review and reduce our renewal quote.”

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Posted 2 weeks ago

“Agent KG6 was friendly patient and efficient Sorted my problem and concerns quickly”

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Posted 2 weeks ago

“EW9 sorted out my question with great efficiency!!!!!”

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Posted 2 weeks ago

“MB1 was very helpful, we reached an agreement on insurance for our home.”

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Posted 2 weeks ago

“ilana R very helpful and got sorted out. The luce chat is a good way to communicate.”

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Posted 2 weeks ago

“Ava was fab. Very friendly. I really think it's important to be able to discuss home and car insurance. Ava sorted out our house move insurance for this Friday 27th Feb 2026 and the car insurance. Lovely and helpful. Thanks Ava sorry if I spelt your name incorrectly.”

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Posted 2 weeks ago

“Wonderful service from IS1, who sorted out a very competitive price for my car insurance. Speedily done with no fuss.”

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Posted 2 weeks ago

“Great speedy service and support from Jake K”

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Posted 2 weeks ago

“Great service from KS8 today changed details on my policy for me informing me of all details and what to expect very pleased thank you”

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Posted 2 weeks ago

“KS8, understood and helped sort out the changes. The agent facilitated a range of options and choices.”

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Posted 2 weeks ago

“AD8 was very helpful and made all the changes we requested. Very happy with the service Thank you”

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Posted 2 weeks ago

“EF3 was most helpful today in helping me to add additional driver to my policy. It was all very straightforward and efficient.”

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Posted 2 weeks ago

“Very helpful HM1 Hannah Thank you for sorting it out professionally”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,662 reviews