One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,071 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ET1 provided fast and straightforward renewal giving me a better deal than my auto renewal. No complaints here.”

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Posted 2 weeks ago

“Very easyonline portal service, JK7 was very helpful”

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Posted 2 weeks ago

“I dealt with PS1 and Paige was very helpful and gave me all the information I needed. She assisted me on how to change my policy clearly and was great.”

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Posted 2 weeks ago

“⭐⭐⭐⭐⭐ Excellent Customer Service I would like to say a big thank you to EC4 for her outstanding customer service. She was incredibly patient with me, very understanding, and took the time to listen and help me throughout the process. Her kindness and support made the whole experience much easier and less stressful. It’s lovely to speak to someone who genuinely cares and treats you with such understanding and respect. EC4 is a credit to the company, and I really appreciate all her help. Thank you so much! 😊”

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Posted 2 weeks ago

“Contacted them about renewal price DB7 customer agent was very helpful and polite.”

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Posted 2 weeks ago

“LD7 dealt with my enquiry efficiently and promptly giving me all the necessary advice and courtesy”

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Posted 2 weeks ago

“Good especially Paige who helped me with my insurance.”

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Posted 2 weeks ago

“This morning, EW9 dealt with my NCD enquiry very quickly, efficiently and courteously. He also alerted me to other products that he thought might benefit me. I was grateful for that. First time customer with One Call, so this is a promising start to a relationship. Peter”

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Posted 2 weeks ago

“WP1 - Dealt with my cancellation efficiently.”

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Posted 2 weeks ago

“Thank you Hannah (HM1)! I was able to speak to Hannah immediately on a live chat. Hannah was able to make the change to my policy, and with no charge. She was efficient, professional and friendly. I have been with One Call for a number of years now, and the amazing service I received today renews my confidence in the company. Thanks again Hannah!”

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Posted 2 weeks ago

“Great help from agent M14 today - much appreciated!”

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Posted 2 weeks ago

“Got through quickly by phone and was dealt with politely and efficiently.”

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Posted 2 weeks ago

“I spoke to Emily (EC4) she was really helpful as I had missed a vital message. She emailed exact instruction over which was clear and concise so I knew exactly what to provide. This process could of been really stressful. However Emily kept everything calm and straightforward. Thank you 😊”

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Posted 2 weeks ago

“Ir2 was very happy and helped with my enquiry.”

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Posted 2 weeks ago

“Ir2 was very happy and helped with my enquiry.”

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Posted 2 weeks ago

“Great swift response. Thank you for your help.”

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Posted 2 weeks ago

“Renewed insurance very recently and received exellent service from RE1. A great asset to your company. Thank you.”

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Posted 2 weeks ago

“Called to swap insurance over today I Have used one call insurance for a few years, l have always been happy with the service they provide, reasonably priced for the cover I require. Thank you agent TH3 you were very helpful and polite very professional.”

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Posted 2 weeks ago

“LD7 Absolutely over the Moon with how Lauren was ever so helpful and kind. She helped me to clear my questions regarding my policy for my bike in no time. Thank you so much! Laura ☺️”

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Posted 2 weeks ago

“The customer care advisor, Adam Ali, was excellent, an asset to the company!!!”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,071 reviews