One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,672 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use The only reason I didn’t give 5 stars is it took a long time in the queue WG1 was very helpful”

Helpful Report

Posted 2 weeks ago

“Very helpful with my car insurance today , the agent Cg1 was a great help very helpful , and iam very pleased with everything.”

Helpful Report

Posted 2 weeks ago

“Agent Ai2 was excellent sorting out the mistakes I made when setting up my account.”

Helpful Report

Posted 2 weeks ago

“I cant thank BG3 enough for the help upgrading and address changing today, all info was clear and easy to understand , thank you..”

Helpful Report

Posted 2 weeks ago

“USER WG1 I was supported by William. He was efficient and great. Helped with what I needed. Couldn’t fault him at all. Thank you so much”

Helpful Report

Posted 2 weeks ago

“Alyssa M....made the renewal and changing a named driver name very easy on the helpful chat line...many thanks...Neil”

Helpful Report

Posted 2 weeks ago

“I was so worried this morning my payment hadn't gone though AT7 was very helpful thank u so much”

Helpful Report

Posted 2 weeks ago

“SP6 was great customer service she was clear with all my new policie information and made it all easy to understand and and hassle free”

Helpful Report

Posted 2 weeks ago

“MG9 was quick and efficient and everything was sorted to my satisfaction.”

Helpful Report

Posted 2 weeks ago

“Polite and efficient”

Helpful Report

Posted 2 weeks ago

“After a 15 minute wait to be put through to an online chat agent MG9 handled my query quickly and efficiently. Everything was sorted to my satisfaction.”

Helpful Report

Posted 2 weeks ago

“wanted to change my insurance from one car to another whilst there was a renewal in process. This was done on chat (I would have preferred to speak to the human) but all came good in the end and Alyssa was very informative with everything. Brenda Jamieson”

Helpful Report

Posted 2 weeks ago

“TS3 WAS VE TS3 was very helpful delt with my renewal without any nonsense”

Helpful Report

Posted 2 weeks ago

“The chat operator ce2 answered my query efficiently”

Helpful Report

Posted 2 weeks ago

“Customer service from agent RW2 was very good, getting my renewal price down for me.”

Helpful Report

Posted 2 weeks ago

“Excellent service by Ce2 thanks”

Helpful Report

Posted 2 weeks ago

“Ai2 was absolutely fantastic in resolving my query a credit to the team. Many thanks!”

Helpful Report

Posted 2 weeks ago

“Minor problem with tranferring No Claims from previous insurer. Sorted out by Chloe (CE2) in no time. Can't fault the customer service.”

Helpful Report

Posted 2 weeks ago

“One call insurance is a no fuse and no hassle insurance company. Perfect for when you are in a rush.William G (one of the advisors) is so professional and gets the job done quickly. A real pleasure to work with.”

Helpful Report

Posted 2 weeks ago

“AM2 VERY GOOD TODAY WITH RENEWEL”

Helpful Report

Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,672 reviews