One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,820 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,820 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Changed my car breakdown cover to my new car. Quick and trouble free Operator CH5”

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Posted 3 weeks ago

“LN1 was extremely helpful Great. customer service”

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Posted 3 weeks ago

“EW2 looked at my case and analysed the information I attached and promptly solved my query after liaising with accounts department. She confirmed that my account was fully paid up.”

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Posted 3 weeks ago

“Spoke to SK3. Brilliant. Could not fault. Very happy.”

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Posted 3 weeks ago

“High standard of customer service Thankyou”

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Posted 3 weeks ago

“Very helpful and to the point”

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Posted 3 weeks ago

“I had given the wrong bank details for my new direct debit card. Your member put my mind at rest and made the changes for me . Erica ( EK 2 ) was a credit to your company EK2”

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Posted 3 weeks ago

“I had given the wrong bank details for my new direct debit card. Your member put my mind at rest and made the changes for me . Erica ( EK 2 ) was a credit to your company EK2”

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Posted 3 weeks ago

“The customer service BC1 was very helpful in dealing with a very difficult issue for me. Very helpful and polite.”

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Posted 3 weeks ago

“AW1 was fast efficient and friendly. Great service. Thank you 👍”

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Posted 3 weeks ago

“LS1 used the chat service today and Isabelle was helpful with the change of information”

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Posted 3 weeks ago

“IS1 was the advisor. Very quick and helpful without any messing about. A little bit of upgrade type stuff at the end but they have to do that I guess. 10/10 from me! Or 5/5 rather as the stars only go to five.”

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Posted 3 weeks ago

“SK3 was really helpful and the service was quick and easy. Happy with the price but most of all the ease.”

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Posted 3 weeks ago

“TJ2 looked into my enquiry and dealt with it fast and efficient and explained everything in detail”

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Posted 3 weeks ago

“Great service - willing to listen if you get a comparable quote that beats theirs, not saying they will BUT they did. Thank you”

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Posted 3 weeks ago

“Excellent service this morning from VH3, dealt with my issue in a very friendly, efficient and helpful manner. Thank you”

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Posted 3 weeks ago

“Very helpful thankyou”

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Posted 3 weeks ago

“JF3 was very helpful and sorted out my query quickly and efficiently”

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Posted 3 weeks ago

“Great service & Customer Care top notch - always there to help Thanks ji9 for all your help”

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Posted 3 weeks ago

“Chole quicky sorted my issue and uodated my account”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 409,820 reviews