One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,076 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,076 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very happy with the service that i received from LN1,he listened to what I was asking about my changes to my policy i needed to make ,and made things very clear. I did have some problems listening due to the quality of your phone line,,.”

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Posted 2 weeks ago

“AI7 good online experience reviewed my policy and same cover reduced by £90”

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Posted 2 weeks ago

“JG5 was really helpful with the question I had 10 out of 10 service provided from the agent”

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Posted 2 weeks ago

“Very professional and friendly service no problems with the service”

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Posted 2 weeks ago

“Very professional and friendly service no problems with the service”

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Posted 2 weeks ago

“PE 2 was very friendly and very helpful and she bought my quote down considerably”

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Posted 2 weeks ago

“SC6 made my day. Very informative. As a vulnerable customer receiving end of life care, i was trying to pay an amount owing. SC6 was amazing.”

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Posted 2 weeks ago

“TH3 was so helpful on the phone today and explained everything very clearly to me so thankyou.”

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Posted 2 weeks ago

“JM6 Excellent customer service, couldn’t do enough to help. I problem I thought would be difficult became very easy. Thank you”

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Posted 2 weeks ago

“Needed gadget insurance - jh7 was very clear and helpful and the quote was great!”

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Posted 2 weeks ago

“LB3 was very friendly helpful and informative. Though the process and policies available weren’t as straightforward as I had hoped as a platinum member LB3 was happy to help and give me the options available to me clearly with jargon or confusion. Thank you”

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Posted 2 weeks ago

“Agent ci9 Courtney was excellent. Calm and prompt with information I needed to confirm process and info & also confirming my car insurance is in place.”

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Posted 2 weeks ago

“EF3 Dealt with my problem quickly and efficiently. A great member of your team 👍”

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Posted 2 weeks ago

“TJ1 is super star for the day, she’s helped me to get right insurance, I’ve taken almost 3 hrs with Toni she was very helpful and explained anything that I didn’t understand. She should have pay rise so much patience. Your company is very lucky indeed to have her. I wish more ppl had that kind of patience. I hope she win and it’s 100% with Full 5 ⭐ for today”

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Posted 2 weeks ago

“Great very helpful”

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Posted 2 weeks ago

“Ne1 was very helpful today managed to sort ins out for my exchanged car”

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Posted 2 weeks ago

“ji9 Was lovely to deal with”

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Posted 2 weeks ago

“I was assisted today by LH5 who was extremely helpful in assiting me with my late mothers insurance policy”

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Posted 2 weeks ago

“I spoke to CM1 and he was very helpful”

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Posted 2 weeks ago

“I had to cancel my motor insurance with One Protect because I got a cheaper quote from the AA. I removed automatic renewal some time ago but was still charged for Insurance that I did not want. I cancelled my insurance today through Live Chat and your agent JF2 did as I asked with not too much trouble. I thank him for that. I was not happy with the waiting time before I was able to text JF2....I was 8th. in line and I had to wait nearly 45 minutes before the chat started.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,076 reviews