One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,104 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't access online portal so called spoke to Joji who dealt with query of changing registration plate. He sorted over the phone. Excellent service all round. Can't fault his dedication.”

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Posted 2 weeks ago

“Fantastic customer service from JP3”

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Posted 2 weeks ago

“Well done to JB3. Really helpful and put my mind at rest. An asset to the company.”

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Posted 2 weeks ago

“HG4 was Very friendly polite and very patient. Great customer service”

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Posted 2 weeks ago

“Lb5 was very good answered all my questions very helpful”

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Posted 2 weeks ago

“LD7 was very helpful in answering my question clearly and quickly”

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Posted 2 weeks ago

“PE2 sorted my problem in seconds very helpful and friendly”

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Posted 2 weeks ago

“TW9 was helpful and quick”

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Posted 2 weeks ago

“Great customer service by IS1. Problem swiftly sorted. Thanks”

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Posted 2 weeks ago

“Helped today by hh2. Reduced cost of monthly payments and improved breakdown cover. Explained everything clearly. Excellent service today”

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Posted 2 weeks ago

“Took a lot of time to help”

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Posted 2 weeks ago

“Speaking to TR3 about a refund of my excess. Although this was not TR3's area, he was very helpful on the call today with my queries and concerns, as I have previously not been able to reach anyone in the Finance Department. Thank you Taylor.”

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Posted 2 weeks ago

“Great service from JL6,very polite and very efficient,thankyou.”

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Posted 2 weeks ago

“Lewis was a great help today in removing the Auto Renewal from my new policy. Thank you.”

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Posted 2 weeks ago

“Connected to the online chat in seconds with Agent BC5. My questions were answered efficiently and quickly. Great service.”

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Posted 2 weeks ago

“Had to use the online chat to discuss an issue I had with a policy not being cancelled properly, and needing evidence of my no claims. My agent on the chat EW9, was super helpful to get this dealt with and sending me a PDF of what I needed. Thank you”

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Posted 2 weeks ago

“SMS the girl in customer service was really helpful and she answered all my questions and reassured me about what was going to happen next”

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Posted 2 weeks ago

“LD7 Very quick response to my queery, sorting out the policy and very patient waiting for my response to typing!”

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Posted 2 weeks ago

“Good customer service”

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Posted 2 weeks ago

“Mia B answered my query quickly and efficiently”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,104 reviews