One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,842 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,842 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ee3 asking for a review so she can receive bonus despite being no help”

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Posted 2 weeks ago

“Excellent customer service!My issue was completed sorted out in quick time and in a super efficient manner.Very satisfied customer.”

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Posted 2 weeks ago

“Had a live chat with Hannah HM1. Very pleased with the lady's manner and was very helpful. She made my nervous chat very easy. Great asset to the company. Many thanks again Hannah " HM1".”

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Posted 2 weeks ago

“Thank you to SP6 who handled my enquiry, including some sensitive information, with grace and dignity. Much appreciated.”

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Posted 2 weeks ago

“Thank you SM5 for dealing with our query today and completing our request to our satisfaction.”

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Posted 2 weeks ago

“Very nice and helpful customer service was brilliant thanks LN1”

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Posted 2 weeks ago

“= JC1 = Polite and answered effectively and promptly via live chat.”

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Posted 2 weeks ago

“Thanks Ks8 for your time today you gave me good information to carry out my insurance, appreciate your time and help. Regards Dave Taylor”

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Posted 2 weeks ago

“I had an issue , i went on live chat spoke to EW2 and she sorted it out for me straightaway”

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Posted 2 weeks ago

“Lawrence (LN1) was very helpful and he listened to my reasoning around my renewal price quoted, and the new cost was more competitively priced. Thank you”

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Posted 2 weeks ago

“The customer service from JE7 Jordan was exceptional extremely knowledgeable thanking time to listen to my requirements, no high pressure sales. The whole experience was as good as it could be. The young lady who dealt with mycall should be training others in how to interact with customers”

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Posted 2 weeks ago

“I spoke with Lewis (ew9) who was really good and answered all my questions easily and resolved my problem, thank you ew9.”

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Posted 2 weeks ago

“ME8 was efficient and helpful - enabling Me to Move on with my problem”

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Posted 2 weeks ago

“Tj1 was very helpful and understanding pleasure chatting to him”

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Posted 2 weeks ago

“A53 handler handle my query with the upmost professionalism. They did a wonderful job of getting me a very good quote for my renewal. I wish to thank them very much for their time and their potions and getting this for me. Thank you.”

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Posted 2 weeks ago

“EE3 Emily was brilliant. Amazing customer service. Couldn't ask for more. Thank you! Will definitely use again”

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Posted 2 weeks ago

“Good service and helpfully online customer service”

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Posted 2 weeks ago

“The operator Alina was very helpful and carries out my request, beautifully, thank you so much”

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Posted 2 weeks ago

“AW1 was really helpful and sorted my issue quickly. Thank you AW1 !”

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Posted 2 weeks ago

“JM6 was brilliant sorted my issue in no time thank you”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,842 reviews