One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,103 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,103 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great very helpful”

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Posted 2 weeks ago

“Ne1 was very helpful today managed to sort ins out for my exchanged car”

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Posted 2 weeks ago

“ji9 Was lovely to deal with”

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Posted 2 weeks ago

“I was assisted today by LH5 who was extremely helpful in assiting me with my late mothers insurance policy”

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Posted 2 weeks ago

“I spoke to CM1 and he was very helpful”

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Posted 2 weeks ago

“I had to cancel my motor insurance with One Protect because I got a cheaper quote from the AA. I removed automatic renewal some time ago but was still charged for Insurance that I did not want. I cancelled my insurance today through Live Chat and your agent JF2 did as I asked with not too much trouble. I thank him for that. I was not happy with the waiting time before I was able to text JF2....I was 8th. in line and I had to wait nearly 45 minutes before the chat started.”

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Posted 2 weeks ago

“WP1 was efficient and sorted out adding my no claims proof to my new policy”

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Posted 2 weeks ago

“Jasmine C been very helpful and very kind . 👌👏🌸”

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Posted 2 weeks ago

“Dealing with Jodie JD4 was easy. Friendly and efficient. Thank you.”

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Posted 2 weeks ago

“Very quick and helpful.”

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Posted 2 weeks ago

“EB7 was very helpful and not all pushy when I cancelled renewal”

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Posted 2 weeks ago

“VERY EASY,QUICK EFFICIENT SERVICE. THANKS SK3”

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Posted 2 weeks ago

“Colleague on Live chat Adam W (AW1) was excellent. Really simple, fast and efficient service to make changes.”

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Posted 2 weeks ago

“Jf3 was very helpful and dealt with my query very quickly thankyou extremely good customer service”

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Posted 2 weeks ago

“It must be “Friendly Friday “ call taken by very personal and efficient MU3 who answered all my questions and offered an even better price for my renewal. Great service, keep up the good work!”

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Posted 2 weeks ago

“Reference BG3, she was fully up to speed to answer my enquiry within minimal time and without fuss, I have two vehicles insured with one call and I am happy that the prices and the customer service is good.”

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Posted 2 weeks ago

“I spoke to Christopher (CM1) via the live chat and he was incredibly helpful and efficient. He kept me up to date at all times and resolved my query very swiftly.”

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Posted 2 weeks ago

“JF2 was extremely helpful and swift and informative with his replies. I couldn't fault him and the service, getting me to a satisfactory conclusion. Thank you JF2”

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Posted 2 weeks ago

“Talked with JC1 who was really helpful and explained what i needed to do with my policy and very clear in what the next steps would be. I used the Live Chat option and my query was dealt with within half an hour. Can't fault the professional service provided”

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Posted 2 weeks ago

“HM1. Prompt and helpful.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 424,103 reviews