One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,684 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Agent SS9 was very helpful and accommodating”

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Posted 2 weeks ago

“GS6 was extremely helpful and efficient”

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Posted 2 weeks ago

“Used text to talk with NK3 who was very helpfull and dealt with the matter efficiently.”

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Posted 2 weeks ago

“Josh - JC8 was helpful, patient and very efficient. I am a new client, so unfamiliar with your systems. Josh talked me through the procedure and then stayed on the phone until I had completed. Excwllent work”

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Posted 2 weeks ago

“Really good online support from KT7 - very professional and helpful”

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Posted 2 weeks ago

“My call was taken by Patrycja, and she was extremely helpful in reviewing my renewal quote and updating my renewal and making additional changes. I was not able to update anything on my portal as there was a glitch that did not give me the option. Patrycja was very understanding, friendly, patient and knowledgeable with the portal and spent considerable time trying to resolve my problem. All got sorted in a professional way thanks to Patrycja.”

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Posted 2 weeks ago

“Very quick service on the chat feature!”

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Posted 2 weeks ago

“Very efficient service”

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Posted 2 weeks ago

“Thank you Abbey (ar3) for helping with my enquiry. Very helpful and a pleasure to deal with.”

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Posted 2 weeks ago

“KT7. Kadie was very helpful today, I had not received my renewal and Kadie help me sort it out. I accepted and she completed it for me for another year. Great service.”

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Posted 2 weeks ago

“Thanks to Ben who was very helpful in confirming my policy details regarding driving in EU and also enhancing my policy with annual breakdown cover. Much appreciated.🙏”

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Posted 2 weeks ago

“Excellent, efficient & friendly service from Joel (JF2) today , thank you.”

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Posted 2 weeks ago

“thankyou today to Shanice SP6 for taking the time to explain things for me clearly and slowly. all the best.”

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Posted 2 weeks ago

“Becca dealt with my query speedily. She was very courteous and left me with a great experience of her and OneClick. Thank you.”

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Posted 2 weeks ago

“NE1 This young man was very helpful and answered every thing I asked . Thank you ..”

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Posted 2 weeks ago

“AR5 Quick and efficient at answering calls.”

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Posted 2 weeks ago

“Easy to chat to”

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Posted 2 weeks ago

“Quick, clear and gave all information”

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Posted 2 weeks ago

“Superb service.”

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Posted 2 weeks ago

“Karly was very patient! x”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,684 reviews