One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,049 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TJ1 dealt with my query quickly and efficiently. Very satisfied, I can now proceed with my volunteer work after speaking with my insurer about first.”

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Posted 1 week ago

“they were very nice and helpful”

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Posted 1 week ago

“OC3 was brief and to the point in answering my questions which I appreciated. I dont usually like online chats so it was nice to have good quick service. Many thanks”

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Posted 1 week ago

“really easy and quick service can't complain at all. Username EE3 top service”

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Posted 1 week ago

“The agent Ee3 was Very fast and efficient”

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Posted 1 week ago

“Emily EC4 was friendly, and helpful throughout the process and helped stopped my insurance from being cancelled. Thanks to Emily the process was stress free and efficient”

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Posted 1 week ago

“I spoke to an advisor WP1 today to help with my name change who was very efficient and helpful and got it sorted very quickly.”

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Posted 1 week ago

“Very helpful chat with Sienna SH1 requoting my home insurance and providing a price that I was happy with. Thank you.”

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Posted 1 week ago

“I got the results i wanted with help of KR5 Katelyn was very helpful and pleasant to talk Thank you”

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Posted 1 week ago

“Thank you KC8 for being so patient with me and going through all the options I asked for. It really helped me make an informed decision.”

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Posted 1 week ago

“JT3 (Jack) at OneCall dealt with my change of address requests very efficiently. Thank you!”

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Posted 1 week ago

“Very polite and helpful support from jr6, would definitely recommend the co. To others and would use them again”

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Posted 1 week ago

“Great service by EE3 was really helpful today”

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Posted 1 week ago

“TJ1 was very helpful when I had to amend my policy on the chat service. He made the change for me promptly. Thank you”

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Posted 1 week ago

“Fraser was brilliant (FS7) - he was so helpful and clear with his information. He helped me by explaining everything clearly to me and getting everything updated efficiently with no hassle. He is a credit to your company!”

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Posted 1 week ago

“the deal i was offered by MF7 was very good and they were very easy to chat with including giving very clear details”

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Posted 1 week ago

“TJ1 was extremely polite. A true professional and a helpful member of your team”

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Posted 1 week ago

“I was going to cancel my renewal buy Jake (ji9) very quickly spoke with me via the chat and updated my deals and managed to bring the price down to be more competitive, so with the quick customer service I decided to stay”

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Posted 1 week ago

“Great correspondence and swiftly soughted thank-you.”

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Posted 1 week ago

“The customer service l received today was second to none, l discussed my issue of needing to update my policy vehicle details with a new vehicle purchase while keeping my cherished plate number, the agent WPl was efficient and understood the potential confusion and resolved my enquiry in a professional manner, very happy customer.”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 447,049 reviews