One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,744 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,744 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Talked to GM2 today about my car insurance renewal and received top class response by her,I was certain I wasn't going to renew but after talking through my concerns GM2 revised my quote in no time at all and I changed my mind.Well done to you and many thanks.”

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Posted 1 week ago

“Apparently amazing customer service”

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Posted 1 week ago

“Hi...your agent TJ1 was very helpful on our livechat communication. Was able to assist me with my enquiry when I coudnt sort it on the portal. Regards Eddie Harkins”

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Posted 1 week ago

“Great and quick help from ME8(Maddison).”

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Posted 1 week ago

“Quick and clear info”

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Posted 1 week ago

“Thank you EF3 for sorting my insurances on van and Car you was very professional and easy to talk to thank you once again. EMRYS COX.”

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Posted 1 week ago

“Quick and easy live chat with Sian. Thank you. (However, call early morning; long queues later in the day.)”

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Posted 1 week ago

“Been with one call for years and always excellent service, never had any problems with them , and LE6.Leanne was very professional and friendly, dealt with my renewal in no time 10 / 10”

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Posted 1 week ago

“I got in touch the other day to change my insurance to a new vehicle I was due to pick up the following day.I was given a quote of over £1500. So decided to cancel my policy. I ended up speaking to a guy (TH3) who got this down to under £300 due to being only 2 months into my current policy. Had it not been for this chap I would most definitely left and took my business else where. Well done Tom (TH3).”

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Posted 1 week ago

“CM7 was very helpful and made my one call insurance call quick and easy.”

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Posted 1 week ago

“Brilliant service from Emily (EE3) when setting up my new insurance policy on my campervan. Ive been with One call before and with having a bad experience with another provider last week I decided One call will be the one I use again. Thank you EE3”

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Posted 1 week ago

“Really helpful and resolved my query and renewed my insurance with yourselves… thank you Leanne”

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Posted 1 week ago

“Very helpfull over the phone and the lady answered my questions. Thankyou, alan.”

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Posted 1 week ago

“CM7 excellent service.callum was very helpful after i discussed my renewal quotation and the issues with it. I answered a few questions and confirm details required.Revised quotation was excellent and i confirmed acceptance.Thats 2027 buildings and contents sorted.Great service from callum.”

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Posted 1 week ago

“Customer agent ET3 was most helpful with detailed explanation of my policy contents, requirements resulting in a successful in suitable policy at a reduced price.”

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Posted 1 week ago

“SM2 was very helpful during the online chat enabling me to make a vehicle change on my policy which I had been unable to do via my online portal”

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Posted 1 week ago

“I wanted to add my son to the policy and via online chat it was painless and I got a great price.”

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Posted 1 week ago

“I had to reschedule some payments after unexpectedly losing my job, and having a different pay date once I regained employment. LY4 helped make the whole process easy and stress free at a time of difficulty as I get back on my feet financially.”

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Posted 1 week ago

“Agent was perfectly polite and helpful but the chat platform isn’t fast and after excess of an hour he was unable to help me anyway. Disappointing, but not Mati’s fault.”

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Posted 1 week ago

“Lydia LB3 traced my previous policy payment schedule which can’t be downloaded from the portal by the use once that policy has ended. I did get passed around the depts several times within the chat queue, but we got there in the end!”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,744 reviews