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One Call Insurance Reviews

4.6 Rating 418,525 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 418,525 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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JM6 Was very helpful clear and understanding. It was so nice to talk to somebody who knows their job and made me feel a lot more confident in your company.
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Posted 1 week ago
It was easy and straightforward. Thank you
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Posted 1 week ago
BB7 was extremely informative and helpful.
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Posted 1 week ago
I spoke with your agent JC8 today the 27 February 2026 and I am really grateful for the help I received from him.I had made a serious financial mistake when I took out car insurance with another company for my latest car as I found out when agent JC8 explained to me that I could transfer the policy from my the car I had sold to my new car and that is what I proceeded to do.I then cancelled my insurance with the other company and as it was within the 14 day cooling off period I only lost £34 from the total cost that I had paid for the year and I look forward to my refund appearing in my bank account.The agent JC8 done really well in talking me through it all and I am so happy to be remaining with OneCall insurance and it is all down to agent JC8 and for that I am grateful.
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Posted 1 week ago
Agent SP6. responded without any queue they answered my query positively and reassured me my Platinum policy will renew monthly via direct debit for next 2 years at a fixed agreed price.very happy now. thank you
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Posted 1 week ago
TS4 dealt with my issue promptly and effectively thank you
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Posted 1 week ago
Ci9 Great Polite and quick. Thank you very much very pleased
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Posted 1 week ago
Courtney (ci9) dealt with my enquiry today. She answered all my questions and made the process of changing my policy details easy to follow.
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Posted 1 week ago
Helpful quick and polite thank you
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Posted 1 week ago
TJ2. Very helpful this morning with dealing with my enquiry. Efficient and straight to the point. Thank you.
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Posted 1 week ago
very very helpful ee3
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Posted 1 week ago
ME8 was absoloutley fantastic couldnt have been more helpful
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Posted 1 week ago
Thank you for your support got things sorted hopefully still awaiting refund just waiting to when it goes in hopefully in a few days
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Posted 1 week ago
MP9 was really helpful and sorted my issue really quickly
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Posted 1 week ago
Small query re policy cover. Dealt with quickly and easily with the really helpful JG4. Excellent service!
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Posted 1 week ago
I am an existing customer of One Call insurance. Any time I get in touch with the staff, they are polite and take the time to explain the product in detail. This morning I had a conversation with IS1, and she was so helpful, supported me to have a product that is reasonable for my financial situation, and I am pleased with her services.
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Posted 1 week ago
OC3 Very helpful and polite conversation
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Posted 1 week ago
Great friendly representive very helpful and a pleasure to do business with
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Posted 1 week ago
Just been helped out by ISI she was really helpful soon sorted my problem out
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Posted 1 week ago
JT3 gave me great customer service helping sort out my insurance
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 418,525 reviews