One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,744 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,744 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“brilliant deal been with them 3 years ben was also great”

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Posted 1 week ago

“brilliant deal been with them 3 years ben was also great”

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Posted 1 week ago

“brilliant deal been with them 3 years ben was also great”

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Posted 1 week ago

“I recently renewed my motor vehicle insurance through One Call's online chat service, and I wanted to express my appreciation for the exceptional support I received. The agent JF3 was incredibly helpful, patient, and professional throughout our entire conversation. They took the time to clearly explain all my renewal options in a way that was easy to understand, and they made the whole process feel comfortable and straightforward. Thank you very much, JF3, and thank you to One Call for providing such outstanding customer service.”

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Posted 1 week ago

“Easy and convenient to use”

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Posted 1 week ago

“Contacted customer service regarding my renewal and was really happy with the service provided by their agent.”

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Posted 1 week ago

“Excellent customer service as always! LB3 today”

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Posted 1 week ago

“Ar5 was so helpful and quick at resolving all my issues”

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Posted 1 week ago

“A persistent staff member PS1 who helped me to complete my purchase when my credit cards failed for no known reason.”

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Posted 1 week ago

“Needed to renew my policy that had elapsed a day whilst I was in hospital. Found the process very professional and easy to follow. Resolved without stress. Many thanks”

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Posted 1 week ago

“I have recently changed my vehicle. Although I was happy to go through the very easy Online Portal, I had a number of questions to ask. I contacted the online chat and spoke to 'EG4' Elisha. My query was dealt with thoroughly with all my queries answered. EG4 was very helpful in securing me the best possible price. The online chat with EG4 was efficient, clear and ultimately satisfied my needs. Thank you”

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Posted 1 week ago

“PS1 was very helpful Thank you”

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Posted 1 week ago

“LT1 was friendly, patient & helpful. We reached a deal.”

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Posted 1 week ago

“The telephone renewals advisor Georgia Mills (username GM2) was polite, professional, friendly and able to get me a better renewal quote for one of my vehicles today and dealt with my other requests patiently and helpfully. Thank you very much😀”

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Posted 1 week ago

“KS8 was extremely helpful and polite. She asked how she could help me, asked pertinent questions and completed what I asked quickly. Thank you very much.”

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Posted 1 week ago

“Called to amend my address. Other than the mind blowing service charge for changing my address until the renewal in three months. LH5 made the service very quick and easy.”

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Posted 1 week ago

“PS1agent gave a 5star service and solved my problem”

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Posted 1 week ago

“Just spoken with TH3 and what a professional and understanding person. Thank you.”

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Posted 1 week ago

“KS8 was helpful and quick, everything was simple and great, many thanks”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 423,744 reviews