One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,684 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had a lot of help from Elisha EG4 today, who was very pleasant, supportive and knowledgeable. Got everything sorted out very smoothly and the support was very much appreciated along with the patience! Thank you EG4!”

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Posted 2 weeks ago

“Very good customer service - sorted my problem instantly!”

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Posted 2 weeks ago

“Very good customer service - sorted my problem instantly!”

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Posted 2 weeks ago

“She had a lot of patience with me”

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Posted 2 weeks ago

“BC1 had my answer in seconds via the live chat facility. Excellent service.”

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Posted 2 weeks ago

“EW9 - dealt with my issue efficiently and politely.”

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Posted 2 weeks ago

“I spoke to HG1 today Very helpful, and great customer service thankyou”

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Posted 2 weeks ago

“Faith was very patient and helpful.”

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Posted 2 weeks ago

“I dealt with CD3 today, he was very professional and explained everything fully.”

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Posted 2 weeks ago

“GB3 was so helpful and got the document i needed quickly and with no faff like other places”

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Posted 2 weeks ago

“Spoke to ji9 on the phone who was kind and helpful, explained some parts of the policy that I didn't understand and helped me get a much cheaper quote. Cheers!”

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Posted 2 weeks ago

“Needed to make some changes to my policy and Bridie - BC1 was very helpful. Process took quite a while but I imagine that this is because the online agents are expected to juggle several chats at the same time. I could have saved a couple of quid a month with a new policy (while waiting for replies you have time to get a brand new quote on Confused.com!) but because of Bridie's professionalism, I decided to stay. One Call, give this agent a wage rise!”

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Posted 2 weeks ago

“Helpful and efficient”

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Posted 2 weeks ago

“Very professional agent!!!”

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Posted 2 weeks ago

“The chat-support from MB9 during my policy renewal was smooth, efficient, and genuinely helpful. The agent understood my queries clearly, guided me through each renewal step, and reassured me when I had doubts. The tone stayed calm and professional, which made the whole process much less stressful than usual. I felt supported and confident that everything was handled correctly.”

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Posted 2 weeks ago

“OC3 helped add a driver to my policy, polite and efficient.”

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Posted 2 weeks ago

“Ch5 was able to help with my renewal today, subject to me checking the new policy”

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Posted 2 weeks ago

“happy with everything talking to becca”

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Posted 2 weeks ago

“The agent was very helpful. Thankyou so much IS1.”

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Posted 2 weeks ago

“Agent was excellent helping me with my insurance charges and was very good patient with my typing skills that I was very slow with KS 8 fantastic a very helpful person”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,684 reviews