One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,098 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,098 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PE2 Fast, swift and very efficient. Excellent service”

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Posted 1 week ago

“MB9 was fantastic at assisting me today. Thank uou”

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Posted 1 week ago

“KT7 was prompt to take my chat, polite, and sorted my query swiftly. Kadie also checked my re-build value was in line with the recommended. Very helpful. Thank you”

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Posted 1 week ago

“Oliver (reference OC3) was extremely helpful in answering my queries and providing all of the information I needed to amend my home insurance. 10/10.”

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Posted 1 week ago

“**KT7**, Was great got me a cheaper quote than my renewal price. So saved me changing companies as there was not much difference with the new quote I found. Excellent customer service. Thanks.”

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Posted 1 week ago

“RW2- was very helpful today changing over my current car insurance to my new one. kept me in the loop when she was not writing in the text box so I didn't think that there was no-one there- very nice thing to do”

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Posted 1 week ago

“Agent number SS9 was superb, very professional and answered all my questions quickly and efficiently. They also pointed out additional cover products for me to consider. All in all a very good experience on the chat with zero frustrations.”

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Posted 1 week ago

“Just dealt with Adam AW1 on live chat to sort my insurance following the sale of my van - he was super easy to deal with , no pressure or confusion as sometimes happens. five stars all round , top man :) Thankyou”

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Posted 1 week ago

“IS 1 sorted me out today. Fast service. Nice”

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Posted 1 week ago

“I had a very stressful time trying to get my proof of NCD as you were not able to access the document. I was able eventually able to talk to someone with the online chat and this person was very helpful and sorted the problem out for me.”

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Posted 1 week ago

“EW9 Lewis was very helpful”

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Posted 1 week ago

“Went onto a live feed and liaised with KS8 .She was super efficient and answered all my queries .She was so helpful and got my query sorted within minutes ..absolutely super service .”

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Posted 1 week ago

“LG3 was an extremely helpful agent and a pleasure to deal with, resulting in me purchasing the policy I enquired about. Thank you LG3.... a credit to One Call Direct.”

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Posted 1 week ago

“Had to speak to Stevie SS9 due to an error while changing my vehicle , he was absolutely brilliant , talked me through it all, found the fault which was mine entirely then offered me all this I didn't know I so needed , but happy to take him up on his offers . As was with Green Flag and have had issues with them the much lower and better breakdown cover was a godsend . The 3 years no increase in premium will be helpful in a changing world but with noy having to be tied in for that period if I so choose to leave was an unexpected bonus. Have always found One Call to be reliable and ready to help. Well done SS9”

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Posted 1 week ago

“KT7 was very patient and helpful with all my questions. Extremely polite and professional- a pleasure to chat to!”

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Posted 1 week ago

“Had a chat with Adam (AW1) today to cancel my policy after passing my driving test. All handled really well. Thank you.”

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Posted 1 week ago

“Pe2 was very quick efficient and helpful problem all solved thanks”

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Posted 1 week ago

“Regarding my insurance renewal, I made a couple of adjustments to the policy, this resulted in a cancellation, but due to the great customer service provided my policy is now again active. I would highly recommend One call. KG9”

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Posted 1 week ago

“The customer service member of staff AM3 was really helpful. Sorted out my query to a satisfactory conclusion.”

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Posted 1 week ago

“Very friendly, efficient and effective help in changing vehicle details on Policy and sorting everything out to allow cover for new car from SP6”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 441,098 reviews