One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,684 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TM7 was very helpful and patient with me”

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Posted 2 weeks ago

“TM7 was very helpful and patient with me”

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Posted 2 weeks ago

“TM7 was very helpful and patient with me”

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Posted 2 weeks ago

“TM7 was very helpful and patient with me”

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Posted 2 weeks ago

“I used the live chat to renew my car insurance, LS6 was absolutely great, she price matched my policy to another quote. I have used One Call Insurance for several years and I am very satisfied with the service.”

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Posted 2 weeks ago

“MB9 extremely helpful in explaining things to me.”

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Posted 2 weeks ago

“Very thorough and helpful from agent SS9”

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Posted 2 weeks ago

“CH5 helped me immediately, no hassle, asked what I needed and sorted it straight away. Great customer service.”

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Posted 2 weeks ago

“Very good service, they managed to lower my premium, once I had discussed some changes to my policy”

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Posted 2 weeks ago

“Stevie was very helpful regarding my querey”

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Posted 2 weeks ago

“GB3 on the live chat portal was very quick and thorough with responses to deal with my query.”

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Posted 2 weeks ago

“Picked up on my issue very quickly and sorted it…. Many tax”

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Posted 2 weeks ago

“I was lucky enough to have Stevie(SS9) as my adviser today. I was going to cancel my renewal however I received a competitive quote and outstanding customer service! Very happy overall thank you Stevie!”

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Posted 2 weeks ago

“Great service from SS9 Thank you for your help”

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Posted 2 weeks ago

“Very helpful! knew exactly how to help - was super quick and efficient!”

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Posted 2 weeks ago

“Very helpful and quick”

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Posted 2 weeks ago

“SP6 was very helpful and courteous. I chatted to enquire about my direct debit and she introduced me to some good offers on my car insurance.”

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Posted 2 weeks ago

“Best and most helpful chat assistant. LD7 Lauren, Helped with my query and put my mind at rest with my home insurance. as if moving is not a stress in itself. Thank you.”

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Posted 2 weeks ago

“Had a query which was dealt with very efficiently and speedily on the live chat.”

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Posted 2 weeks ago

“Great service from CH5. Dealt with the query very quickly and provided a great deal.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,684 reviews