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One Call Insurance Reviews

4.6 Rating 418,473 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 418,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Ef3 responded. Didn’t have to wait long. Was helpful and answered my question.
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Posted 1 week ago
JG4 looked after me and i was very happy, answered everything!!!! I paid and am happy with the service and confident everything was answered.
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Posted 1 week ago
Excellent customer service this morning from Stevie S, quick and efficient.
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Posted 1 week ago
JC8 was extremely helpful. I phoned up with an issue regarding an email I had been sent about an amendment to my policy, and Josh sorted it our quickly and professionally, all over the phone so that I had immediate peace of mind. Thank you again, Josh!
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Posted 1 week ago
I WAS CHATTING TO OC3, THAT PERSON WAS VERY HEPLFULL AND GOT EVERYTHING DONE FOR ME WITHOUT ANY HASSIL. OC3 WAS VERY HELPFULL AND UNDERSTANDING, AND DEALT WITH MY PROPLEM STRAIGHT AWAY.
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Posted 1 week ago
Very clear and helpful
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Posted 1 week ago
Amazing work, Tara you are the best xx
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Posted 1 week ago
I just chatted to me8 and she sorted the problem out
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Posted 1 week ago
JM6 Was very helpful clear and understanding. It was so nice to talk to somebody who knows their job and made me feel a lot more confident in your company.
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Posted 1 week ago
It was easy and straightforward. Thank you
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Posted 1 week ago
BB7 was extremely informative and helpful.
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Posted 1 week ago
I spoke with your agent JC8 today the 27 February 2026 and I am really grateful for the help I received from him.I had made a serious financial mistake when I took out car insurance with another company for my latest car as I found out when agent JC8 explained to me that I could transfer the policy from my the car I had sold to my new car and that is what I proceeded to do.I then cancelled my insurance with the other company and as it was within the 14 day cooling off period I only lost £34 from the total cost that I had paid for the year and I look forward to my refund appearing in my bank account.The agent JC8 done really well in talking me through it all and I am so happy to be remaining with OneCall insurance and it is all down to agent JC8 and for that I am grateful.
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Posted 1 week ago
Agent SP6. responded without any queue they answered my query positively and reassured me my Platinum policy will renew monthly via direct debit for next 2 years at a fixed agreed price.very happy now. thank you
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Posted 1 week ago
TS4 dealt with my issue promptly and effectively thank you
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Posted 1 week ago
Ci9 Great Polite and quick. Thank you very much very pleased
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Posted 1 week ago
Courtney (ci9) dealt with my enquiry today. She answered all my questions and made the process of changing my policy details easy to follow.
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Posted 1 week ago
Helpful quick and polite thank you
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Posted 1 week ago
TJ2. Very helpful this morning with dealing with my enquiry. Efficient and straight to the point. Thank you.
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Posted 1 week ago
very very helpful ee3
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Posted 1 week ago
ME8 was absoloutley fantastic couldnt have been more helpful
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 418,473 reviews