One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,339 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ellie EA6 was really pleasant and helpful.”

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Posted 1 week ago

“Contacted one call to cancel my home insurance renewal as i received a cheaper quote elsewhere. KT7 was my advisor and matched my quotation immediately. Very helpful and prompt response. I will be continuing my policy with them. Thank you.”

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Posted 1 week ago

“Is1 - Isabelle was very helpful today and made the changes in a timely manner”

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Posted 1 week ago

“Is1 - Isabelle was very helpful today and made the changes in a timely manner”

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Posted 1 week ago

“Well it worked ok. I got done what I had to get done but being and aged person typing replies is not easy and I would much prefer to be able to speak with someone. I expect that would cost you more and would thereford you operate this system to keep cost down. There was a short wait to speak to an agent but it was handled well.”

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Posted 1 week ago

“ML2 is great help for renewing my home insurance. Thank you.”

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Posted 1 week ago

“Had to wait in the que, which went down very quickly, the Agent had my query sorted in less than 10min , absolutely happy with your service. Thank you very much.”

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Posted 1 week ago

“MS2 was great in helping with my renewal. Really helpful is pricing matching (or near as).”

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Posted 1 week ago

“Is1 was very helpful she got straight on it thanks for you help”

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Posted 1 week ago

“I rang today to sort out my insurance after getting my renewal notice I spoke to TM7 who was very helpful and sorted it out very quickly and I also saved some money on the renewal quote Thank you TM7 and ONE”

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Posted 1 week ago

“Sorted out my log in issues.”

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Posted 1 week ago

“Whilst I was No. 37 in the queue, I was attended to quickly and efficiently by Isabelle (IS1) who answered my questions and resolved my car insurance renewal query with professionalism and ease. Thank you Isabelle!”

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Posted 1 week ago

“Was very happy with the transfer of my vehicle on the insurance AR5 was very helpful.”

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Posted 1 week ago

“Agent SF was a delight and efficient at sorting my enquiry today. Thank you.”

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Posted 1 week ago

“SS( was great and resolved my query quickly and to my satisfaction.”

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Posted 1 week ago

“Great service from SS9 (Stevie) today who was extremely helpful over car insurance renewal”

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Posted 1 week ago

“Very fast and efficient friendly service, thank you Sian!”

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Posted 1 week ago

“The operator was pleasant and knowledgeable - also kept checking in when I had to wait a while which meant I didn’t worry that we’d been disconnected or that I’d been forgotten.”

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Posted 1 week ago

“Agent SK3 led me through my change of vehicle smoothly and without fuss. Have now been with onecall quite a few years and highly recommend them.”

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Posted 1 week ago

“Agent KT7 helped reduce the cost of the contents cover for the renewal. Made quite a difference. Worth the contact. Without this help I would have gone elsewhere.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,339 reviews