One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,766 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,766 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AK7 was most helpful today, Iam buying a new car and she sorted out my insurance for me, she had a very pleasant manner about her, answered all my questions and looked at different ways to get the best deal for me”

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Posted 1 week ago

“CH5 provided great support and updated my renewal to a much more reasonable price and in line with other provider. Thank You!”

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Posted 1 week ago

“LN1 was brilliant on the phone, sorted our policy and was polite, respectful and helpful throughout. Well Done LN1”

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Posted 1 week ago

“Amazingly helpful the service I received today - all my questions were answered and dealt with efficiently.”

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Posted 1 week ago

“49 mins in a queue but TW9 was helpful… 20 people ahead. This took 49 mins from getting in the queue to resolution. I think you need more staff. This is very slow and wasted almost an hour. The app wouldn’t let me cancel my. Policy, not user friendly”

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Posted 1 week ago

“I dealt with agent FS7 and he was very knowledgeable and quick to deal with my request to transfer my home insurance to my new house. The service was excellent and the cost to move was perfectly acceptable to me.”

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Posted 1 week ago

“I received great customer service from SM2 today. Very polite and professional.”

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Posted 1 week ago

“This feed back is all about IR2. She was increadibly helpful, she had a depth of knowledge that litterly saved me best part of £200. I was next to speachless, but i want you to know Ilana and your managers that you gave a top tier service. Trully appriciative. All the best IR2 Big luvs Glen”

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Posted 1 week ago

“None of the links to the portal in my renewal email or on the website worked, which was very frustrating. But, I got through to Kadie **KT7** on the live chat and she sorted out my renewal at a decent price and very efficiently.”

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Posted 1 week ago

“LE6 Leanne Warren-le6 Was really helpful and informative”

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Posted 1 week ago

“BO3 First class responses”

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Posted 1 week ago

“FF2 aka Franklin is a total pro. Best call centre guy I’ve spoken to this year. 10/10”

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Posted 1 week ago

“It was some information I wasn’t sure if they were changed on my policy so I contacted customer support on the chat and they have helped me to make sure that if the changed has happened so I’m quite happy”

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Posted 1 week ago

“Sorted quickly”

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Posted 1 week ago

“FS7 really helped my query today. Thank you so much FS7”

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Posted 1 week ago

“EG4 was so very helpful and prompt. Thank you for sorting out my requirements”

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Posted 1 week ago

“EF3 was very quick to reply and was able to answer all my questions, and very kindly provided me a link I would need. I was very happy with their assistence”

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Posted 1 week ago

“SM2 helped me swap over my car insurance when I wanted to change my car - easy process hosted by a helpful person.”

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Posted 1 week ago

“HG1 was particularly helpful in assisting me with my motor insurance query”

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Posted 1 week ago

“Very helpful members of staff (AS5) very informative with all the answers”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 435,766 reviews