One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,339 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CH5 attended to my request for a revised quote after comparing the market. I was happy with the service and renewal quote provided, very efficient service.”

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Posted 1 week ago

“LB3 sorted out all my issues very quickly”

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Posted 1 week ago

“I used Live Chat today to discuss my car insurance renewal. I chatted with Ilana who has the username ir2. She was very helpful and managed to beat the other quote I had been given. She was very efficient and I did end up renewing with them for a 3rd year.”

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Posted 1 week ago

“Sp6 thank you fantastic job managed to stop me venturing else where 🙌🏻”

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Posted 1 week ago

“Leanne (LE6.Leanne Warren-le6 ) did a brilliant job, working very quickly and efficiently to get a competitive quote for motor insurance. Couldn't have been better!”

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Posted 1 week ago

“Great service today from "SP6" aka Shanice P. Renewal was up but so was my excess, after a quick chat she found me a much better deal. So it was worth checking before renewing, all in all a happy customer.”

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Posted 1 week ago

“LE6.Leanne Warren-le6 was great today & appreciate her understanding. I have given 4* stars instead of 5* to reflect previous attempts to get in touch with the company, long-waitinh times & not quite as helpful service. The opening times are advertised as up to 5.30pm but when I tried to call just after 5pm, the message said they are closed. If it's One Call, offices should be open until 8pm, like other competitors. So 1* foe ability to contact the company & 5* for Leanne help today, getting things sorted efficiently, thanks”

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Posted 1 week ago

“very happy today with my phone call to renew my car insurance with GM2 she was very professional and polite.”

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Posted 1 week ago

“Jade was excellent 👍 tip top customer service”

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Posted 1 week ago

“Is1 was very helpful and quick to reply on the live chat.. got everything sorted very quickly!”

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Posted 1 week ago

“Very helpful and sorted the question easily. KT17”

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Posted 1 week ago

“KT7 was really proffesional sorted my policy in minutes.”

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Posted 1 week ago

“SF7 was very helpful in answering my questions related to a vehicle change on my policy. All questions were answered promptly and I was very satisfied with the service.”

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Posted 1 week ago

“I had a live chat with SF7 as I was concerned about the process of changing vehicles. All my questions were answered promptly. I found the process very satisfactory.”

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Posted 1 week ago

“While they couldn’t amend a policy they could try and get me to pay cancellation then conveniently provide a new policy honouring my changes. Even though advertised we can make changes to our policy at a lower fee online.”

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Posted 1 week ago

“IS1 was very helpful & sorted my query promptly.”

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Posted 1 week ago

“SS9 was helpful and got me a better price to stay with One Call.”

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Posted 1 week ago

“MS2 was very helpful and very quick to answer”

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Posted 1 week ago

“Very pleasant young man very helpful and polite thank you very much.”

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Posted 1 week ago

“SP6 Was superb to deal with ,quick & efficient,many thanks”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,339 reviews