One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,556 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“OC3. Really helped us out, thanks so much. Great service!”

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Posted 2 weeks ago

“Really helpful. Not pushy. 3rd year with them and always very professional and knowledgeable!!”

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Posted 2 weeks ago

“LY4, fantastic conversation, quick replies, no pressure within the chat, give a direct answer for a renewal quote, didn’t beat around the bush, plenty of information within the policy and took only 15 mins”

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Posted 2 weeks ago

“Lauran D was fantastic, very quick and efficient and polite. Happy New Year guys.”

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Posted 2 weeks ago

“EP1 Quick efficient online chat. Renewal all sorted. Thank you”

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Posted 2 weeks ago

“AC4 helped efficiently with my query”

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Posted 2 weeks ago

“NP3 was great. Service was good.”

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Posted 2 weeks ago

“I was having trouble logging in to sort out an amendment on my new car insurance, and I spoke with a lovely lady, Kira Grayson (KG6). She was absolutely amazing! Super helpful and guided me step by step through everything. She stayed on the line until I was completely happy and confident that everything was sorted. One Call Insurance, you’ve got a fantastic employee! Thank you so much, Kira, for all your help.”

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Posted 2 weeks ago

“Great customer service from agent AC4”

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Posted 2 weeks ago

“I was trying to get a multi car policy but I couldn’t manage thru the portal. I asked to speak to advisor. He was very helpful explaining each step and adding hire car as it wasn’t on my policy. Very easy to get everything completed with no stress .”

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Posted 2 weeks ago

“Excellent customer service, sorted very quickly. Thanks EP1”

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Posted 2 weeks ago

“One call insurance emailed me regarding an issue with my policy, which I was glad they did, a lovely lady called jasmine, help me update my policy so it was corrected, and it came out cheaper for me 10/10 one call cheers for your help 👍👍”

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Posted 2 weeks ago

“Good customer service”

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Posted 2 weeks ago

“Oliver was very helpful.”

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Posted 2 weeks ago

“Agent SW1 was very helpful and patient when dealing with my renewal questions. They were able to answer questions that I had and make updates to my existing profile which reduced my renewal quote.”

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Posted 2 weeks ago

“Took a while to get through on live chat but once through CH5 was very helpful - thank you.”

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Posted 2 weeks ago

“Agent LD7 answered a complex question very helpfully”

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Posted 2 weeks ago

“Customer service agent was super helful with in addressing my issue and it was resolved”

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Posted 2 weeks ago

“Caitlin was very helpful lovely person fast replies”

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Posted 2 weeks ago

“dont like the online chat but to be honest FS7 was great ... he reassured me and I feel confident that my issues will be resolved”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 411,556 reviews