One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,541 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“all sorted by KT7 thanks”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“Co4 was very helpful and sorted my problem without any fuss. She was patient with me, as I am not very good on Internet. Thank you.”

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Posted 1 week ago

“Kate was very helpful and professional on the online chat. It didn’t take long to sort out my queries and changes **KT7**”

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Posted 1 week ago

“Spoke with CG1 today Charlie really helpful as sorted out both my car policies getting me the best price and when I asked about building & content insurance as my elderly mother’s insurance is due next month he was able to give me a number to sort it out really helpful definitely recommend as excellent service”

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Posted 1 week ago

“SK3 was very efficient and helpful and I have no complaints with the service I received today”

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Posted 1 week ago

“Spoke with Becca today (RW2), who was very efficient and helpful when I was trying to update my vehicle. Very easy process to do so, so one happy customer!”

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Posted 1 week ago

“JF2 was very helpful on the customer portal. He sorted out my renewal query and was able to save money on my renewal.”

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Posted 1 week ago

“Great service from MP9”

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Posted 1 week ago

“Very pofesional help”

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Posted 1 week ago

“CN4... TODAY SPOKE WITH HANDLER FROM ONE CALL EVEN THOUGH ID RAYHER SPEAK DIRECTLY TO SOMEBODY BEING OLD SCHOOL EN'AL FOUND THE EXPIRENCE FAST FACTUAL AND REASSURING, WAS EASY TO GET OVER WHAT I NEEDED TO SAY AND FOUND THE EXPIRENCE SATISFYING AND INFORMATIVE... WELDONE 👏!!”

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Posted 1 week ago

“i messed up setting up insurance and they where there straight away to help HG1”

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Posted 1 week ago

“Kate was very helpful and professional on the online chat. It didn’t take long to sort out my enquiry **KT7**”

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Posted 1 week ago

“LG3 was outstanding”

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Posted 1 week ago

“Very prompt service and reasonable price”

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Posted 1 week ago

“SP6 arranged my DD and was very helpful and polite. Thanks”

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Posted 1 week ago

“Personal, punctual and polite agent. TM7 fixed my issue within minutes and followed this up with an email to check all working correctly”

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Posted 1 week ago

“Leanne called me at renewal time it wasn't convient so I said a time to call back and she did. Then she beat my best quote. Very Happy with One Call and LE6.Leanne Warren-le6”

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Posted 1 week ago

“Had to end my policy for a new car and the call handler JH7 was excellent”

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Posted 1 week ago

“"I would have preferred to have spoken to a human over the phone, but the Live Chat did the job. I guess when it works, it works! My Direct Debit (DD) failed but got corrected in less than a minute. Thank you very much, Agent LN1!"”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 418,541 reviews