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One Call Insurance Reviews

4.6 Rating 399,349 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 399,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
This is too blunt a tool to give feedback. I had a truly awful experience trying to navigate your website trying to amend my account. The chat help was no help. Endless waiting. Then the phone line was also endless waiting. The call back never came so I rang again and left it on speaker phone while my life continued. Finally Charlotte CR8 answered and all was well thereafter. No stars for the earlier customer service. 5 stars for Charlotte as she deserves bumping up in the office competition😉
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Posted 1 week ago
Excellent professional service by GM2
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Posted 1 week ago
Brilliant customer service from ML2 resolved my issue and kept me as a customer. Thankyou
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Posted 1 week ago
I have been trying to change my direct debit account and ci9 (Courney H) has been very friendly and helpful. The service was fast and they made sure i was helped with all questions answered immediately. Thank you very much would love to be helped by the same person if ever required.
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Posted 1 week ago
Great service by GM2
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Posted 1 week ago
Had a chat with customer service assistant SM2, as I needed to cancel my car insurance policy as I sold my car. SM2 sorted everything out very quickly and efficiently.
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Posted 1 week ago
ET3 was very friendly and answered all queries efficiently and we agreed a reduced renewal price
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Posted 1 week ago
Mix up with change of address on car policy. Spoke with Megan Mf7 on live chat. Sorted out for me quickly.thanks
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Posted 1 week ago
Happy with on line chat. LC6 very helpful & renewal premium reduced
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Posted 1 week ago
Helpful and sorted
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Posted 1 week ago
User name JB6 was very helpful and explained everything thoroughly
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Posted 1 week ago
The service was helpful and efficient.thank you AR5
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Posted 1 week ago
Gm2 this lady was excellent thank you
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Posted 1 week ago
MS2 was very efficient.
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Posted 1 week ago
Thankyou JS4,for all your help with our renewal.
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Posted 1 week ago
Ks8 resolved my problem thank you
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Posted 1 week ago
Jf3 was very helpful and got me a really good deal 👌
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Posted 1 week ago
Used live chat with at5. Was connected fairly quickly and my query was dealt with reasonably efficiently. Did seem a little slow between question and response and many questions had been answered already when I logged into the live chat. There is no need to fill in details before chat if you are then asked to repeat these same details.
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Posted 1 week ago
CH5 was very helpful and prompt in his reponses to my queries and we were able reach an acceptable renewal price.
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Posted 1 week ago
Ks8 was very helpful and answered all my questions
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 399,349 reviews