One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,060 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very pleasant lady helping me with my new insurance policy today she was very polite and helpful her name was Emily EE3 COULDN'T BE MORE HELPFUL thanks again made it very easy for me kind regards Mr Michael Ellis”

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Posted 1 week ago

“Emily was very patient when serving me and was always polite.”

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Posted 1 week ago

“SF7 was excellent! Very helpful, polite -and professional. She is a true credit to your organisation and should be rewarded accordingly 🌟🌟🌟🌟🌟”

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Posted 1 week ago

“I tried several times to explain the situation with the returned mileage tracker but found it extremely tedious to get anyone to deal with my query. Eventually I got through on live chat with Tara (TJ2) who was very helpful & sorted the issue in minutes. Thank you to TJ2 for their response in dealing with my enquiry.”

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Posted 1 week ago

“Friendly and helpful”

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Posted 1 week ago

“Well to start off i made a pigs ear of my first quote,got it so wrong but then HG4 Came to the rescue,must admit HG4 was GREAT to say the least spent a good hour getting it right for me and my wife,we came out well in front despite my error at the start,HG4 Has been a fantastic help and saved me a lot of time looking elsewhere for quotes,HG4 Thanks for everything.”

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Posted 1 week ago

“Great service very quick”

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Posted 1 week ago

“SN1 was very helpful and managed to reduce my premium. His explanation re. Platinum cover and 3-yr fixed price was clear and his manner caring and kind.”

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Posted 1 week ago

“Agent BC5 on the chat function was very helpful and helped me change my address on my policy after a house move.”

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Posted 1 week ago

“Very good response -old fashioned so still prefer a call. Dylan was very helpful”

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Posted 1 week ago

“SP6 dealt with my car policy very professional today.”

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Posted 1 week ago

“Dealt with my issue is a clear and sensible way. Agent MB9 was very helpful”

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Posted 1 week ago

“Had a very nice conversation with the agent CL4 about my renewal quote and he very kindly found a slightly cheaper quote, which I accepted. He was very professional and polite and when through the process efficiently. Quite happy to use One call insurance again, very good service.”

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Posted 1 week ago

“she was very help full with everything and all questions answered professionally”

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Posted 1 week ago

“Really nice and super helpful”

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Posted 1 week ago

“Prompt response and issue sorted instantly”

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Posted 1 week ago

“Adam W was really helpful with my problem.”

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Posted 1 week ago

“OC3 was very helpful today, cancelled a policy due to a dear friend passing away, very helpful and quick reponse, brilliant! many thanks”

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Posted 1 week ago

“WP1 was very helpful in transferring my insurance across to my new vehicle.”

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Posted 1 week ago

“OC3... Excellent customer service....sorting out a query relating to a new policy taken out...last week...which was good value in my book ! Thank you.”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 447,060 reviews