One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,365 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Stevie was very efficient with my renewal thankyou”

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Posted 1 week ago

“SS9 was extremely helpful this morning”

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Posted 1 week ago

“Charlie - CH5 answered my questions promptly and sorted out a renewal quickly - thank you”

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Posted 1 week ago

“Jessica was very helpfull today with my general queery but I have dropped a star due to the time it took to connect.”

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Posted 1 week ago

“Courtney- c19 - was extremely helpful and knowledgeable. She answered all my questions quickly and simply”

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Posted 1 week ago

“Spoke with advisor GM2 this morning. She was able to deal quickly and efficiently with my request whilst at the same time doing so in a friendly helpful manner that made the call so easy . A great asset to your Company. Thank you .”

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Posted 1 week ago

“ci9 has been very helpful today with my car insurance amendment. Thank you very much for your assistance and patience and professionalism.”

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Posted 1 week ago

“Spoke on web chat to CH5, clear and precise answers to the questions I asked, happy with all aspects of conversation, many thanks”

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Posted 1 week ago

“Have been using one call for many years have found them very professional and helpful Thank you for your help today username ji9 With changing my policy and saving me some money”

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Posted 1 week ago

“I had to contact customer services about my payment as there was an issue with the debit card. Elisha (ET3) was extremely helpful, great communication and was able to resolve the problem. She made the transaction easy and less stressful, great service, thank you xx”

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Posted 1 week ago

“KT7 has been very helpful today with my insurance renewal. Thank you very much for your assistance and patience and professionalism.”

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Posted 1 week ago

“LE6.Leanne Warren-le6. I called in today due to issues with my credit card and spoke to Leanne. She not only sorted my card issue but also got me cheaper quote fixed for 3 years. Leanne was very professional, polite, efficient and excellent asset to your company.”

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Posted 1 week ago

“Tommy, sorted everything out today including renewal price match and log in issues on portal. Excellent service and very polite.”

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Posted 1 week ago

“KS2 was extremely helpful today assisting with my query promptly and providing me with the information I needed.”

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Posted 1 week ago

“MF7 absolute star with support and changing of policy , credit to the company. Thank you”

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Posted 1 week ago

“I cancelled my policy as I have a cheaper quote elsewhere. ks8 tried to offer me incentives to stay with one call which I understand. My new policy with other provider has already started as I’ve paid upfront. Unfortunately one call couldn’t offer any cheaper.”

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Posted 1 week ago

“LE6.Leanne Warren-le6 Got in touch with one call speaking to leanne she made the process very quick and easy thank you very much”

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Posted 1 week ago

“AT7 was brilliant dealt with my changes to my policy straight away no hassle 👌”

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Posted 1 week ago

“Just spoken with TM7, he was extremely helpful and explained everything we needed to know professionally. We have sorted our insurance and got a good price for both of our cars with a linked policy. Thank you Tom.”

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Posted 1 week ago

“SM2 was very helpful in quickly resolving the issue I had with an email sent to me 2 hours ago. Thanks very much Sarah.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,365 reviews