One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,123 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,123 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KG9 was very very helpful sorting out my change of vehicle insurance.iam not very technical and she talked me through the process so that I understood what to do”

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Posted 1 week ago

“Jordan was very helpful and explained everything clearly. Pleased with the help I have received today.”

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Posted 1 week ago

“LE6.Leanne Warren-le6 'TEAM TIKI' Very helpfull, after going round in circles trying to renew with the portal, then the Web chat I decided to speak to a human. Leanne got it sorted in no time. 👌”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“JM3. Jack was concise and very helpful”

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Posted 1 week ago

“I had a great experience with Elizabeth (EW2). I had lots of questions, and she answered every one of them quickly, clearly and efficiently. She was very helpful, knowledgeable and professional throughout the call, and made the whole process very easy. Excellent customer service – thank you, Elizabeth!”

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Posted 1 week ago

“LG3 was extremely helpful and made all the necessary changes to our policy. I found it very difficult to do without her help.”

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Posted 1 week ago

“I've just been on line with your team getting a second vehicle insured and everything went very smoothly. Well done to ji9”

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Posted 1 week ago

“Ben was very helpful and polite . Talked me through the differences in policies. Can recommend. .5 stars . Forgot to ask how do I get my £47 rewards from Confused . Com”

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Posted 1 week ago

“Very satisfied with the service from SM2”

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Posted 1 week ago

“ET1 very very helpful, patient and understanding to sort out my renewal wishes and changes. Everything sorted via chat nice and easy for me. Thanks very much ET1 !”

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Posted 1 week ago

“I found a cheaper car quote elsewhere & mentioned this to the agent SP6. The agent managed to get me a more affordable quote so I didn't have to swop insurers. Much appreciated.”

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Posted 1 week ago

“I was very pleased with Lucy B. how clearly and promptly responded to all my questions.”

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Posted 1 week ago

“I was very happy with assistance I received regarding my motor renewal. With DB4 thank you”

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Posted 1 week ago

“EG4 Was very quick with my enquiry . It was effortless top marks”

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Posted 1 week ago

“Ar5 was fantastic woth helping me woth my car change and renewal”

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Posted 1 week ago

“Great customer service”

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Posted 1 week ago

“i just phoned one call and LE6.Leanne Warren-le6 'TEAM TIKI' handled my car insurance renewal.She was very polite and very helpful in getting me a better price than other quotes i have received.I have been with one call several years and they always find me the best quote”

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Posted 1 week ago

“Great call handler DB7 but the wait times on the phone and on the chat facility are far too long! Also I tried to log in and do self service last night but you don't have the option to decline auto renewal which I assume is deliberate, but its slightly annoying when your phone automated messages suggests you do self service online!!”

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Posted 1 week ago

“Very happy with the service today. Received a call back, the gentleman on the phone was calm, clear, and dealt with the situation expertly. Thank you One Call”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 441,123 reviews