One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,743 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ad8 was extremely helpful in assisting me in changing my registration on my policy, smooth transition very pleased”

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Posted 2 weeks ago

“Very efficient and helpful service from EW2 today”

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Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

“Speedy customer service, got the issue sorted very quickly. Thanks so much for your excellent help”

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Posted 2 weeks ago

“Agent vh3 responded very quickly to my online chat and dealt with my query very competently. Good service.”

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Posted 2 weeks ago

“Fantastic prompt clear service from JL4 today. If only other companies were as efficient with their online chat service.”

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Posted 2 weeks ago

“Very helpful , dealt with very quickly”

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Posted 2 weeks ago

“Really helpful agent PV1. Friendly and covered everything I needed to know”

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Posted 2 weeks ago

“Had a problem with my policy, used live chat with operator BC5, she helped me solve the issue with speed and efficiency, thank you 🤩”

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Posted 2 weeks ago

“I was dealt with by SP6 who was thorough with the explanations.”

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Posted 2 weeks ago

“TJ2, sorted my vehicle change on a Sunday on chat bot, upsold me the better breakdown recovery policy, happy with the price.”

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Posted 2 weeks ago

“AR5 Fantastic service. Quick response dealt with my issue within a matter of minutes. Will most definitely be recommending to family and friends.”

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Posted 2 weeks ago

“BB7 - great customer service. Quick response and easily resolved. Great communication, thanks”

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Posted 2 weeks ago

“Great help from JF2 with my renewal”

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Posted 2 weeks ago

“I have spoken to a few agents due to an ongoing issue with insurance. I spoke to Jordan JL4 today, who has been the only one to sort it.”

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Posted 2 weeks ago

“Efficient renewal with chat service agent Kia Leanne”

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Posted 2 weeks ago

“They try to help as best they can, staff are friendly”

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Posted 2 weeks ago

“BB7 was quick efficient and courteous, I cannot fault the service”

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Posted 2 weeks ago

“Joel (JF2) was very professional and helpful and was able to help me through the renewal process and the adding of an additional driver. He was able to break down the quote for me so I could understand how it was made up. Thank you”

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Posted 2 weeks ago

“My renewal was due soon, but I needed to change some details and I'd had a lower quote. KL4 provided very helpful service and a new, better renewal price. Very happy - thanks!”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,743 reviews