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One Call Insurance Reviews

4.7 Rating 435,808 Reviews
93 %
of reviewers recommend One Call Insurance
4.7
Based on 435,808 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Trying to sort a query with my policy and had telephone conversation with AR2, who was very helpful, especially as this has been ongoing for some time and was a great relief to finally get it sorted. Cannot praise AR2 highly enough.
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Posted 1 week ago
Helped to cancel my quote
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Posted 1 week ago
Their agent Sasha - SM5 was able to deal with my renewal query promptly and with minimal fuss. I am happy with the result and will continue to use One Call going forward.
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Posted 1 week ago
No problem, very helpful and pleasant
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Posted 1 week ago
Auto renewal came up with a price I wasn’t happy with. Spent about 6 mins in a queue but it’s on live chat so went and did something else. The agent AS3 was brilliant and found me a very good price if decided to stay which I did. Happy with price, live chat can be a bit laborious but better than hanging on a call. All in all happy As3
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Posted 1 week ago
Had an online chat with "EF3". My query was resolved speedily and efficiently.
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Posted 1 week ago
A bit of a wait but once chatting to agent, all went smoothly.
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Posted 1 week ago
Helpful and polite
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Posted 1 week ago
BC1 Was brilliant
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Posted 1 week ago
BC1 was very helpful and explained everything
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Posted 1 week ago
All good . Clearly explained and easy to communicate with
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Posted 1 week ago
KS8 was very helpful indeed!
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Posted 1 week ago
EE3 was very helpful after contacting chat, have anxiety issues an was very understanding an corrected my Policy issues an felt reassured after our chat
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Posted 1 week ago
FF2 was very helpful, ousting customer service
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Posted 1 week ago
Jodie was very helpful in sorting out a problem that was of my own making, without fuss and produced a good outcome.
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Posted 1 week ago
The agent EW2 made the pro ess very easy especially fir me at this difficult time. Thanks to EW2.
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Posted 1 week ago
Ben was very polite and efficient. After receiving all my details he came back very promptly and efficiently with the information I required. This is the first positive query and long may it last.
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Posted 1 week ago
I had a wonderful experience today with AS3 customer service regarding a renewal quote. Much appreciated and recommended
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Posted 1 week ago
had a query SB8 reponded promptly, giving me useful information.
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Posted 1 week ago
SF7 (Sara) was very helpful and patient after I'd got myself in a muddle. She corrected the policy after I'd messed it up ! Thanks Sara !!
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Posted 1 week ago
One Call Insurance is rated 4.7 based on 435,808 reviews