One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,421 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ts3 was so polite and helpful It was a pleasure to talk to him Excellent service Great price One call for all my insurance from now on”

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Posted 1 week ago

“Really easy process to apply for car insurance and obviously very good rates”

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Posted 1 week ago

“PS1 was very helpful this morning in answering my questions and explaining my insurance details, what a credit to your company to have staff so nice to deal with.J”

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Posted 1 week ago

“KT7 dealt with my query quickly and efficiently and matched a quote for me so that I didn't have to leave One Call. Happy days!”

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Posted 1 week ago

“I’ve never had any issues when dealing with One Call Insurance and today was no different VH3 was polite and understanding and actioned my query without issue”

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Posted 1 week ago

“had problems logging and and waited in the queue to talk to an agent, spoke to Paige (PS1). Paige PS1 helped and waited on line till i was logged in. Fantastic service.”

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Posted 1 week ago

“Ms2 was great thanks 😊”

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Posted 1 week ago

“SK3 worked me through the changes I needed to do and sorted everything out with minimal fuss. Thanks!”

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Posted 1 week ago

“Thanks for the quick help today much appreciated”

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Posted 1 week ago

“Very happy with service with LE6.Leanne Warren-le6”

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Posted 1 week ago

“I spoke with agent PS1 who was amazing very helpful went through everything with me about my renewal policy for car insurance, excellent service I would recommend one call to anyone”

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Posted 1 week ago

“I spoke to KS8 this morning to make some changes and feel they were very helpful and profesional many thanks”

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Posted 1 week ago

“Called via the app . The agent AW1 was very helpful with my query”

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Posted 1 week ago

“Very easy to set up online, simple portal which gives very comprehensive information, polite staff when talking over the phone and they are not pushy and prices of policies are very competative”

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Posted 1 week ago

“Very helpful, thank you ML2”

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Posted 1 week ago

“Straight forward and painless resolution to my issue today from SS9. Thanks again”

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Posted 1 week ago

“JS4 was extremely helpful and had a really happy tone on the phone when dealing with the renewal for my mothers property.”

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Posted 1 week ago

“Just had a call from 'DK3' to ensure I was happy with the car insurance I'd just taken out and "was I aware of the other benefits of becoming a One Call customer. I was surprised at good things I'd missed and was actually pleased to listen and note. Good after sales service.”

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Posted 1 week ago

“Not happy with the response? I will be considering a new insurance provider next time.”

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Posted 1 week ago

“I've been with One Call for quite a few years now, never had any issues when changing cars or cover. Been on a Platinum package for a while but with limited breakdown cover due to having new cars on PCP with their own cover. I've recently changed to a 22 year old Corsa so I was delighted when One Call contacted me to arrange cover with unlimited call outs, any kind of breakdown with homestart etc for a minimal fee to cover the Corsa and my newly insured 1972 motorbike. Ellie, the person I dealt with (EA6) was very knowledgeable, easy to speak with and not pushy with the products at all. I don't hesitate to contact One Call whenever I need clarity on my cover, something that can't be said about many companies.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,421 reviews