One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 399,425 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 399,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JS4 was extremely helpful and had a really happy tone on the phone when dealing with the renewal for my mothers property.”

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Posted 1 week ago

“Just had a call from 'DK3' to ensure I was happy with the car insurance I'd just taken out and "was I aware of the other benefits of becoming a One Call customer. I was surprised at good things I'd missed and was actually pleased to listen and note. Good after sales service.”

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Posted 1 week ago

“Not happy with the response? I will be considering a new insurance provider next time.”

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Posted 1 week ago

“I've been with One Call for quite a few years now, never had any issues when changing cars or cover. Been on a Platinum package for a while but with limited breakdown cover due to having new cars on PCP with their own cover. I've recently changed to a 22 year old Corsa so I was delighted when One Call contacted me to arrange cover with unlimited call outs, any kind of breakdown with homestart etc for a minimal fee to cover the Corsa and my newly insured 1972 motorbike. Ellie, the person I dealt with (EA6) was very knowledgeable, easy to speak with and not pushy with the products at all. I don't hesitate to contact One Call whenever I need clarity on my cover, something that can't be said about many companies.”

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Posted 1 week ago

“Called and was asked to receive a callback, which happened in a short space of time and got my insurance transferred to another vehicle with ease .”

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Posted 1 week ago

“Request for quote straightforward and form easy to complete - very good price at the end of it!”

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Posted 1 week ago

“They charged me extra as they said I had less no claims bonus than I really had..not happy!”

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Posted 1 week ago

“LE6.Leanne Warren-le6 got my revised renewal quote amended quickly and efficiently”

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Posted 1 week ago

“Very helpful and excellent customer service.”

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Posted 1 week ago

“Spoke with a nice lady today who helped me with renewing my insurance policy, with me not being the best on a computer happy with the price, happy to have cover for the next year!”

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Posted 1 week ago

“Daniel T was really helpful when changing my policy and everything was explained”

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Posted 1 week ago

“Vh3 very helpful and gave me all the info I needed”

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Posted 1 week ago

“your Kelsey KR2 was most knowledgeable and polite and dealt with my queries to my complete satisfaction.”

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Posted 1 week ago

“I spoke with agent DJ2 this evening and found them very helpful”

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Posted 1 week ago

“ML2 at OneCall was very helpful, and managed to keep me as a customer.”

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Posted 1 week ago

“Megan ML2 was great to talk with,sorted my cover very fast and without hassle.”

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Posted 1 week ago

“**DJ2** was very helpful and was able to sort my enquiry”

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Posted 1 week ago

“Megan (ML2) was absolutely fantastic! My boyfriend and I broke up a few months ago and I completely forgot the home insurance was in his name until I got a letter notifying me of renewal. I went on the livechat and was put through to Megan who not only cancelled the existing policy but was able to transfer all the data over to a new policy in my name in less than 15 minutes. It was incredibly easy and saved me a very awkward phonecall! Thank you once again for all your help 😊”

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Posted 1 week ago

“Excellent service from Esmond”

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Posted 1 week ago

“Thank you for the customer service call today just to make sure I'm happy with my policy”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 399,425 reviews