One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,829 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,829 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer adviser FS7 was excellent, resolving my problem and communicating professionally. I am very impressed and grateful FS7 acted so quickly and effectively.”

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Posted 1 week ago

“TS7 was a real help to me today! Not being computer savvy TS7 talked me through a complicated situation. TS7 was patient and a joy to deal with. A Huge Thank You TS7!”

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Posted 1 week ago

“Ci9 (Courtney) was super helpful with my chat query. Resolved with no outstanding issues!”

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Posted 1 week ago

“KT7 was very helpful at getting me a better price for my deal.”

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Posted 1 week ago

“Just been helped by AW1 to change my numberplates over as the button wasn't there on the app to do it myself. They were very helpful and knowledgeable and quickly sorted this for me. Thanks so much for your assistance AW1.”

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Posted 1 week ago

“I had an issue with my direct debit concerning my car insurance. I contacted customer services and spoke to EF3 who was very helpful and rectified the concerning issue. Very professional and excellent customer service.”

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Posted 1 week ago

“Very good insurance company. Customer service great with high level of cover and competitive price. Customer service agent Shanice was very helpful on chat. Highly”

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Posted 1 week ago

“KT7 answered all my questions regarding the changes in the policy terms I requested providing clear details on how it would affect my policy and renewal price. I was satisfied with the final outcome.”

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Posted 1 week ago

“I just would like to say the person KS8 was very helpful to me today . Explained everything to me. As I had been confused. But the help I got was the best and understanding. And the person was very patient with me very helpful to me. Thank you KS8 .”

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Posted 1 week ago

“SM2 was really helpful and knowldageable”

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Posted 1 week ago

“BG3. Very efficient, all sorted no hassle.”

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Posted 1 week ago

“Supportive and ability to answer my question. Thanks to AS3”

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Posted 1 week ago

“They were quick, clear and concise. Made the interaction stress free and eady. Thank you SM2”

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Posted 1 week ago

“EF3, Elliot sorted my issue out double quick and painlessly.”

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Posted 1 week ago

“TJ1 was helpful and efficient after i stupidly gave some wrong information they got it changed quickly with no fuss.”

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Posted 1 week ago

“I again renewed my policy building and contents. All clear informative information by your operator Callum. Very quick and convenient to pay amount over phone too. Well done.”

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Posted 1 week ago

“After a wobbly beginning Annie managed to look at my policy and make the adjustments I needed. Fairly quickly and painlessly. I am staying for another 3 years now.”

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Posted 1 week ago

“Very helpful and understanding , from your agent SC3”

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Posted 1 week ago

“FS7 was very polite and professional”

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Posted 1 week ago

“HG1 was very helpful with my questions”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 435,829 reviews