One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,543 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,543 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A quit chat and voila 😎. Great service as usual...”

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Posted 1 week ago

“I chatted to ME8 today. She was able to help me with some additional protection for driving a borrowed car. I wasn’t able to add the borrowed car to my policy but at least I have more than just third party insurance now, and it didn’t cost very much at all. I was very grateful she offered me an alternative solution.”

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Posted 1 week ago

“Very happy with our insurance . The member of staff was excellent and very helpful and polite. We were sorted in no time.”

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Posted 1 week ago

“Thanks to Pat PE2 for her help in trying to resolve one issue (she provided us with a number to address that) and for updating my car insurance. She was helpful, polite and professional whilst also being friendly.”

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Posted 1 week ago

“BC5 was great”

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Posted 1 week ago

“Was happy with JF2 today sorting out my renewal”

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Posted 1 week ago

“Tom was so helpful today, TH3, sorted my issues quickly and professionally and fully explained everything.”

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Posted 1 week ago

“Helpful understanding and swift in getting things done. Thank you”

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Posted 1 week ago

“PS1 handled my contact to my entire satisfaction.”

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Posted 1 week ago

“Very helpful”

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Posted 1 week ago

“Miya from one call was great and efficicient and transfering my exisiting policy over to my new vehicle was nice and easy.”

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Posted 1 week ago

“Chatted to KS8 who sorted out my car insurance. She was prompt, polite and sorted the issue out quickly and easily. Thank you”

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Posted 1 week ago

“CM1, Christopher was very helpful and professionally to the point. Well done!”

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Posted 1 week ago

“Today I spoke to a lovely lady, Asha, AK7. She was able to sort out my long standing query with the minimum of fuss and hopefully a positive result. Thank you Asha!”

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Posted 1 week ago

“Lawrence Ndlovu LN1 Very clear, concise and professional telephone manner, when renewing my insurance”

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Posted 1 week ago

“Spoke to Leanne Warren, very polite, very quick sorting out my issue.”

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Posted 1 week ago

“LE6.Leanne Warren-le6 This lady is one in a million she has looked after me for the past few years. It's like speaking to an old friend. Once again she has gone above and beyond to get me an excellent price. Looking forward to her next call.”

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Posted 1 week ago

“Lawrence LN1 has excellent phone manners, clear, concise and professional, good experience renewing my policy.”

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Posted 1 week ago

““Excellent service from KT7 - clear info provided, listened to my query, and did her best to reduce my quote by a significant amount. Very happy with service . ⭐️”

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Posted 1 week ago

“I contacted OneCall to cancel my policy after selling my vehicle, Adam (agent AW1) was very helpful and sorted this out for me very quickly. I'd be more than happy to go back to them in future.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 418,543 reviews