One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,157 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LE6.Leanne Warren-le6 'TEAM TIKI' Very polite & helpful in sorting out my renewal, excellent service”

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Posted 2 weeks ago

“Very straightforward to cancel my policy with the help of JT3it”

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Posted 2 weeks ago

“Fantastic service as always couldn’t do on portal so do in live chay”

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Posted 2 weeks ago

“Tom was very helpful, polite and patient. It was a pleasure to update my policy with him.”

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Posted 2 weeks ago

“We have just amended one policy and taken out a new one under the platinum scheme. Lawrenece - LN1 was extremely helpful and polite and made this a simple process. Thank you.”

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Posted 2 weeks ago

“Becca was a great help and sorted out my vehicle change smoothly”

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Posted 2 weeks ago

“TH3 Tom completed my request in very short order. He was polite, efficient & professional in his handling of my request. Think he deserves a pay rise.”

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Posted 2 weeks ago

“I had a great call with Tom TH3, Tom was very positive polite and helpful, and I came away from the call very satisfied knowing I had achieved what I had intended.”

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Posted 2 weeks ago

“Used the online chat service to cancel a policy as I no longer had my vehicle. “WP1” was very helpful and fully explained the cancellation process. Was very happy with the service I received.”

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Posted 2 weeks ago

“Very pleased with telephone conversation and helpful attention given to my renewal quote for van insurance.”

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Posted 2 weeks ago

“SP6 was extremely helpful, responding quickly to my queries and explaining policy details. Offered opportunities to ask further queries. Really helpful”

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Posted 2 weeks ago

“Being able to talk to a person to get my query sorted. Actually helpful, getting what I phoned for sorted out there and then. Listened and helped.”

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Posted 2 weeks ago

“Nice to talk to a human and not a A1 generated robot or computer chat site I have previously had trouble with your chat site and lack of telephone help with queries for non-policy queries Alex was very helpful and answered the queries that l had and also managed to get me a better policy.”

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Posted 2 weeks ago

“Aw1 solved my query very quickly. Thanks”

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Posted 2 weeks ago

“JP3 Very helpful. Explained things clearly, answered my queries efficiently and was prompt with his responses.”

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Posted 2 weeks ago

“Great help and quick response. Policy validated quickly. GH2 was very helpful.”

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Posted 2 weeks ago

“Very helpful very clear advice.”

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Posted 2 weeks ago

“SP6 was very helpful even after my many questions. Some online chats can be very restrictive but this was actually talking to a real person”

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Posted 2 weeks ago

“handled query quickly and efficiently thankyou”

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Posted 2 weeks ago

“JH& has been fantastic. He resolved my query under 5 mins , explained clearly where the info was , provided advise and guidance on the portal. Fantastic.”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 441,157 reviews