One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,832 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,832 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“IS1 was very helpful, answered all my questions and more importantly to me,got the price down.Only negative is,if this new price was sent first of all I wouldn't have had to call, I'd have accepted it.”

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Posted 1 week ago

“vh3 was very helpfull today an gave me all the information i needed”

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Posted 1 week ago

“Memebrr of staff lb3 was a delight and so helpful. Couldn't be more happier with her service”

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Posted 1 week ago

“Agent KB2 was particularly helpful but the company are quick to query, patient for replies and efficient in communication.”

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Posted 1 week ago

“Messaged advisor SM2 on the portal who was very helpful and sorted my policy changes promptly and explained everything I needed to know, great customer service.”

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Posted 1 week ago

“I have a query about my cover, Kirstin (KB2) responded and was very helpful in suggesting other things i might need great service”

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Posted 1 week ago

“Great service from SM2 Sarah today helping me sort out my insurance miss hap. Thank you”

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Posted 1 week ago

“Jake (JI9)was really helpful, knowledgeable and efficient. He made changing the car on the policy really quick and easy, which is great given it’s a Sunday and it’s admin. Thanks again”

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Posted 1 week ago

“Very helpful, quick to respond.”

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Posted 1 week ago

“Very quick and easy livechat, Vienna H was great. She managed to deal with both of my enquiries efficiently and was patient, whilst I made my decision.”

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Posted 1 week ago

“RW2 Was very helpful in helping me change my vehicle on my policy”

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Posted 1 week ago

“Upgrade to breakdown policy , chatted to Adam, AW1 gave the needed advise to make for a smooth transaction.”

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Posted 1 week ago

“LB3. Very efficient and helpful.”

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Posted 1 week ago

“JT3 (Jake) was super helpful - resolved my documentation issues immediately, and made me aware of other options I could add to my insurance. Can't fault this service!”

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Posted 1 week ago

“Thank you to Isabelle for her help and really great customer service. Help and advised really quickly. Thank you again.”

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Posted 1 week ago

“Excellent customer service once more. Many thanks to ai7”

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Posted 1 week ago

“The process was completed quickly and professionally by isabelle”

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Posted 1 week ago

“Emily was really helpful and was able to get the quote price matched with identical product. She answered all my questions. 5 stars.. Thank you.”

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Posted 1 week ago

“Excellent service received regarding my renewal. Jordan was excellent, very patient and did his very best. A credit to One Call.”