One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,765 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service and pricing as always from One Call. On this occasion I was assisted by BC1, she was patient and explained some renewal issues very clearly and thoroughly. Satisfied customer.”

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Posted 2 weeks ago

“Got in touch using the online chat as my renewal was due and had quotes elsewhere for half the price. After answering only a few simple questions ML2 took my call and was able to match the other quote I had been given. Very quick and simple process just how an online system should be.”

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Posted 2 weeks ago

“Easy process. Good customer service. ir2 very helpful today”

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Posted 2 weeks ago

“Agent CH5 was very helpful, guiding me through the changes I needed to make quickly & efficiently.”

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Posted 2 weeks ago

“JE3 aka Jordan absolutely lovely, polite and helpful. Couldn't ask for better customer service. Thanks again JE3.”

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Posted 2 weeks ago

“I received prompt attention from KT7 and problem was resolved swiftly and friendly.”

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Posted 2 weeks ago

“LG3 was very helpful on the phone.”

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Posted 2 weeks ago

“Aw1 very helpful as I didn’t know what I was doing was patient and explained so I understood”

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Posted 2 weeks ago

“Very helpful answered all my questions”

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Posted 2 weeks ago

“Had an inquiry about an offer on my policy. Spoke with SK3, and had it all sorted within minutes. Excellent Service.”

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Posted 2 weeks ago

“Very helpful and very polite.”

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Posted 2 weeks ago

“Needed assistance with my policy certificate and JF3 sorted it in less than 5 minutes.. Great service..”

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Posted 2 weeks ago

“KT7 quickly resolved my query quickly and efficiently”

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Posted 2 weeks ago

“SS9 was very helpful - A swift resolution to the query.”

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Posted 2 weeks ago

“JG4 very helpful and knowledgeable, was able to help with my change of address”

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Posted 2 weeks ago

“I wad very impressed with the help and information given by VH3 she explained exactly what I needed”

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Posted 2 weeks ago

“TJ1 was very polite and able to answer the question that I needed answering”

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Posted 2 weeks ago

“JG4 was impeccable in helping me with my enquiry today and was quite prompt in helping.”

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Posted 2 weeks ago

“TJ1 was very helpful and a pleasure to deal with. Thanks!”

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Posted 2 weeks ago

“AW1 was very helpful to me”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,765 reviews