One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,765 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“spoke to a very helpful agent AR6 to arrange change of address and update plicy for renewal 5 star treatment”

Helpful Report

Posted 2 weeks ago

“Very prompt answering of call and very friendly and helpful rep Jake ji9 who listened and explained as requested.”

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Posted 2 weeks ago

“JF3 - Thanks Jessica for your help and guidance in updating my details for me - most appreciated and got there in the end despite me being a little confused.”

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Posted 2 weeks ago

“HM1 helped me sort a problem changing the vehicle on my policy after a fish attempt trying to do it on your website. Have to say it would have probably saved everyone time and money if agents had the ability to speak to clients over the phone.”

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Posted 2 weeks ago

“KT7. Thank you for assisting today. My error was sorted with your help.”

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Posted 2 weeks ago

“Today FS7, Fraser Shirtliff finally solved our problem after days to tooling and doing. He has done a great job and settled our minds.”

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Posted 2 weeks ago

“Called to change cars on insurance. Philip was polite but also very knowledgeable informative and helpful. Frankly the most helpful inline support in my 62 years.”

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Posted 2 weeks ago

“i was helped by **KT7** KT7 She was very helpful and got my insurance cheaper.”

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Posted 2 weeks ago

“The user the helped me was AW1. This employee was very helpful, explaining things slowly and in detail, which was appreciated for someone who is new to paying insurance. I would hope that next time I use the live chat service, that I am paired with AW1.”

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Posted 2 weeks ago

“Shayla (username SL4) handled my query in a very helpful manner, her response was sympathetic and highly professional.”

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Posted 2 weeks ago

“very friendly and helpful!!”

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Posted 2 weeks ago

“GS6, was very helpful and I didn’t have to wait too long in the queue”

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Posted 2 weeks ago

“ML2 - great fast info. Thanks”

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Posted 2 weeks ago

“CN4 was great, good communication.”

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Posted 2 weeks ago

“Managed to get discounted renewal Quick service and quick responses with KT7”

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Posted 2 weeks ago

“Handled the call efficiently and phoned me Back when he said he would. Nice to deal with an English call centre”

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Posted 2 weeks ago

“Really helpful, quick to address my query and made the transfer of my new car to my policy without causing me stress.”

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Posted 2 weeks ago

“Recieved my renewal, twice as muchas other quotes. Spoke to ET1, very helpfull gentman, came back with agreeable quote, so agreed to renew. Credit to your company.”

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Posted 2 weeks ago

“AT7 on chat Answered my query straight away and gave additional information by way of a telephone number for breakdown. Quick, easy and hassle free”

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Posted 2 weeks ago

“I spoke with Stevie regarding my high premium. Stevie went above and beyond to help me get a good deal. Very customer talented and skilful. Stevie is one of the few Onecall customer service staff expertise I enjoyed deal with. Kudos to you Stevie. Bravo.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,765 reviews