One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 441,132 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 441,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OC3 was great and helped me change details and also help advise and info give. thanks very much for all your help. great service and help from OC3”

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Posted 1 week ago

“**SM5** has been very kind, professional and she could provide every information I needed. Excellent customer service. Thank you”

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Posted 1 week ago

“Excellent service from call handler SP6 today. Very professional, friendly and efficient.”

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Posted 1 week ago

“I would highly recommend AR2 she was very helpful & polite, was very clear & understanding about my enquiry. Thank you AR2”

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Posted 1 week ago

“EW2 was really helpful and did everything I needed”

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Posted 1 week ago

“Very helpful and patient especially as she was dealing with an idiot, respectful too. Sorted the problem quickly and efficiently, can’t praise enough, a big thank you 😁”

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Posted 1 week ago

“=JC1= was professional and patience Ensuring to ask do I need any further assistance.”

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Posted 1 week ago

“Your representative AA2, was very clear about the fixed insurance for 3 years. He answered all my queries fully. His manner was friendly and polite. Rest assured I will be telling my friends about Onecall insurance.”

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Posted 1 week ago

“Very impressed with SS9 explained all my queries well. Not in a condescending manner as some people do.”

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Posted 1 week ago

“RW2 was very helpful with my renewal quote! Excellent customer service. Thank you!”

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Posted 1 week ago

“JM3 was Very helpful over the chat service was able to fix an issue regarding my NCD”

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Posted 1 week ago

“Very helpful thank you”

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Posted 1 week ago

“EW9 seemed nice and helped me sort out what I needed to complete.”

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Posted 1 week ago

“SP6 was very friendly and thorough. They ensured I had the cover I needed.”

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Posted 1 week ago

“TJ2 has been very helpful and informative in response to my query. Thanks TJ2!”

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Posted 1 week ago

“very helpful assistant SM5 via the online chat. Resolved my problem extremely fast and also saved me money. Thank you.”

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Posted 1 week ago

“very helpful assistant SM5 via the online chat. Resolved my problem extremely fast and also saved me money. Thank you.”

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Posted 1 week ago

“Customer service was extremely helpful and polite. Helped get a comparable quote and saved me £100! Thank you !”

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Posted 1 week ago

“KT7 was very helpful with my renewal.”

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Posted 1 week ago

“I had to cancel my policy today due to selling one of my vehicles and used the portal to do this. It was very straightforward and easy to do. the assistant EG4 was very helpful and accomodating and acted very promptly without leaving me waiting for long periods of time.”

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Posted 1 week ago

One Call Insurance is rated 4.7 based on 441,132 reviews