One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,540 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am still waiting for the validation team to process my payment for my insurance. I was talking to TS4 and was unsure I was being asked questions I had already been asked in my online quote. Hopefully the validation will come through.”

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Posted 1 week ago

“Spoke with Ben great help couldn’t be more helpful recommended”

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Posted 1 week ago

“I spoke on the online chat to a very helpful agent JF3 who helped me to change my policy quickly and easily for my new car. I found this method of communicating a lot easier and more convenient than trying to get through on the phone. Thank you :-)”

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Posted 1 week ago

“I spoke to TM7 on the online chat and was amazing he did everything and answered everything I needed and really quick hopefully if I need the portal again I get TM7”

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Posted 1 week ago

“Extremely happy with the service provided by AR5”

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Posted 1 week ago

“Very helpful person smooth transaction”

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Posted 1 week ago

“Tabitha S. Quick efficient, easy under difficult circumstances of death of partner. One less thing for me to work about 10 out 10 thank u”

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Posted 1 week ago

“My live chat agent was very efficient at resolving my query and request, thank you”

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Posted 1 week ago

“TM7 very helpfull and gave me all the information i requested great service thanks”

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Posted 1 week ago

“Tommy was very helpful regarding my new policy quote and was able to bring it down to a much more competitive price with better beneifts! Thanks @ TM7”

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Posted 1 week ago

“I've not long got of the phone with EK2 (ERIKA KRAUKLE). This lady must be one of the most polite and helpful person i have ever spoken to on a customer service's call (And i have spoken to a lot!). She couldn't help me enough to swap my van insurance over to a new van and help me with other questions that i had. PLEASE never let this member of staff go as she is a credit to your company. Thanks Mark L.”

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Posted 1 week ago

“l I found the hat assistant LN1 very helpful”

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Posted 1 week ago

“tom TH3 was very very helpful explained everything and helped me add driver to my policy all contact numbers provided and updated the portal to set my mind at rest great service from once call i prefer to speak with people on the phone but tom answered all the questions - sorted "!! thanks brian c”

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Posted 1 week ago

“Mp9 Excellent service and information. Very helpful.”

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Posted 1 week ago

“All very clear and helpful”

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Posted 1 week ago

“Very helpful and polite”

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Posted 1 week ago

“LE6 Thank you for your help today. All was explained perfectly and understood.”

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Posted 1 week ago

“LE6 Leanne Warren was extremely helpful with my renewal and quote. We arranged a call back- she called on the date and exact time we had previously agreed. Great service. Thank you.”

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Posted 1 week ago

“Very helpful in arranging a refund on the account after moving house. Thanks to EW2 for your assistance and understanding.”

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Posted 1 week ago

“LB3 Lydia was very helpful and a pleasure to deal with. She answered my questions and was helpful.”

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Posted 1 week ago

One Call Insurance is rated 4.6 based on 418,540 reviews