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One Call Insurance Reviews

4.6 Rating 413,909 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 413,909 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Karly was very helpful and responded quickly
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Posted 12 hours ago
Good live chat with mx2
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Posted 12 hours ago
I was happy with the service I got form AK 7 and hopefully my issue is resolved.
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Posted 13 hours ago
JT3 was helpful and answered my queries quickly
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Posted 13 hours ago
Great customer service KL6
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Posted 13 hours ago
The advisor JH7 was so helpful and made me aware that I only have basic cover on my policy, also that because I have a lot of computer equipment I could include gadget cover for my husband's work stuff. Very knowledgeable member of the team. Good work Joshua.
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Posted 13 hours ago
Very quick service all questions answered
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Posted 13 hours ago
Ad7 Adam was fantastic quick precise and sorted my query out in no time. Very impressed
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Posted 13 hours ago
Excellent easy efficient service
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Posted 13 hours ago
Fantastic service by BB7 regarding our claim, everything was explained and handled in a professional manner.
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Posted 13 hours ago
So happy excellent conversations help me through it all got my cover now very happy thanks you
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Posted 13 hours ago
So happy excellent conversations help me through it all got my cover now very happy thanks you
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Posted 13 hours ago
Just to thank LE6.Leanne Warren-le 6 for her friendly assistance in helping me to renew my insurance and answering a follow up query. Much appreciated.
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Posted 13 hours ago
PS1 very good and helpful sorted my issue very quickly
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Posted 13 hours ago
KS8 was really helpful and answered my questions swiftly and clearly. All changes I needed to make were done via the chat which is great. Thank you 😊
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Posted 13 hours ago
LB5 was extremely helpful in resolving my queries over my policy which left me feeling much happier and relaxed in regards to my issue
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Posted 13 hours ago
I logged on expecting a battle to cancel an auto-renewal and maybe claw back a refund… and instead I got ET1. What a surprise. ET1 was an actual human (a rare and beautiful thing these days), who listened, looked into my situation properly, and sorted a refund with zero drama after I explained I’d taken a policy elsewhere. No scripts, no nonsense, no fight. Honestly, it was an absolute pleasure dealing with someone so helpful and human in a world increasingly run by bots and hoops. ET1 — you are an absolute legend.
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Posted 13 hours ago
There were a few things I needed to change on my account & the process was quick & stress-free!! Josh B was polite & very helpful
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Posted 14 hours ago
Operator SP6 made the entire process very easy, Shanice was informative and efficient and resolved my issue promptly.
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Posted 14 hours ago
Valuable help and assistance provided by IS1 today with renegotiating my insurance. She was informative and it was easy to understand
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Posted 14 hours ago
One Call Insurance is rated 4.6 based on 413,909 reviews