One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 438,559 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 438,559 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful chat with Jordan, je7. He reduced my already low insurance quote!”

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Posted 7 hours ago

“Very quick replies very happy with the service”

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Posted 7 hours ago

“LE6 excellent customer service. Professional, friendly and polite.”

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Posted 7 hours ago

“MX2......although she tried to sell me something I didn't want, was still happy!!!”

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Posted 8 hours ago

“Georgia was quick to reply and very helpful in offering cover I hadn’t thought about yet. Very helpful and responsive team.”

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Posted 8 hours ago

“TJ2 handled my query today and they were excellent. Clear details and instructions regarding the policy and an offer for v I p breakdown cover.”

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Posted 8 hours ago

“BG3 - excellent customer service!”

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Posted 8 hours ago

“Easy to change car on chat”

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Posted 8 hours ago

“Service was great with agent SB8 had a problem with my policy and she sorted it out well, she should win this competition 🏅”

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Posted 8 hours ago

“Well the stress of moving house and changing my address I was given really replies from PE2 and she relaxed by the end of the call. I would say she is a credit to the company.”

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Posted 8 hours ago

“Amazing service with AM3. Explained everything in detail, and was very helpful. X”

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Posted 8 hours ago

“BG3 was very polite and helpful today. She made my changed to the policy quick and hassle free. One of the reasons I want to stay with One Call.”

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Posted 8 hours ago

“Brilliant service from I Dylan (DB7) and Jordan (JE7) at One Call. I phoned to renew my policy. During the conversation we learned that a previous insurance claim by my named driver (wife) had not been notified to One Call. Jordan notified me that my current policy would need to be cancelled with immediate effect but advised me to get full details of my wife's claim on her car so that we could sort everything out. At this point I was panicking: would I be able to get coverage?; would I have to declare a policy being revoked? After collecting the details of the claim I spoke with another advisor (Dylan) who amended my details and reinstated my policy for only £20! He then went on to quote one of their Platinum rolling 3 year contracts at a competitive price. All my fears were gone. Nice job guys. many thanks.”

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Posted 8 hours ago

“AM3 is a superstar and I recommend the service to anyone! A fabulous interaction which has made my day…can’t thank her enough”

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Posted 8 hours ago

“JH7 was very helpful”

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Posted 8 hours ago

“I had the pleasure this morning of speaking to a lovely gentleman TH3. Nothing was too much trouble for him and he was very knowledgeable. My change of circumstances was dealt with in a professional manner. Very happy customer 😁”

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Posted 8 hours ago

“SB8 very helpful thank you. All resolved”

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Posted 8 hours ago

“Spoke to Ben B1 today,he was extremely polite and helpful.H3 resolved my issue straight away”

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Posted 8 hours ago

“OC3 was very efficient and knew what I was trying to do no faffing around. 👍”

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Posted 9 hours ago

“I made a change to my existing home insurance and Josh (JC8) was great! Very professional and took his time answering my questions. This guy needs a rise for sure. Nice person to have a chat with.”

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Posted 9 hours ago

One Call Insurance is rated 4.7 based on 438,559 reviews