One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,761 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ai2 was a great person to deal with my issues. She was swift and helpful”

Helpful Report

Posted 23 hours ago

“Just wanted to change vehicle. BB7 Proved easy and efficient help”

Helpful Report

Posted 23 hours ago

“Agent SK3 did (Sian E) did a great job. Smooth, & clear helpful”

Helpful Report

Posted 23 hours ago

“I recently spoke with **KT7** regarding information on adding solar panels to my current plan. She was extremely informative and very helpful. Her knowledge on the subject was outstanding with a swift response to every question I had to ask.”

Helpful Report

Posted 1 day ago

“EF1 provided fantastic service Would highly recommend this company because of her support!”

Helpful Report

Posted 1 day ago

“We have been with One Call Insurance for many years and today MB1 has been very helpful in accommodating us with our query. Thank you.”

Helpful Report

Posted 1 day ago

“Brilliant CC, thankyou”

Helpful Report

Posted 1 day ago

“PS1 Very helpful with a renewal quote for my van insurance”

Helpful Report

Posted 1 day ago

“Chatted with SP6 who was very helpful”

Helpful Report

Posted 1 day ago

“EK2, an extremely pleasant and helpful lady assisted me today with information I requested from One Call Insurance. She was expedient and competent in sourcing the information and providing me with it. She went to the effort of providing it to me in my preferred format, quickly, and she waited until I checked the information had been received by me. Thank you Erika.”

Helpful Report

Posted 1 day ago

“Very helpful and very quick with response”

Helpful Report

Posted 1 day ago

“Thank you for the speedy response. Very satisfied with the response”

Helpful Report

Posted 1 day ago

“Rw2 very helpful and patient thanks”

Helpful Report

Posted 1 day ago

“SF7 was a great help today in adding an additional driver to my policy. We had tried to do it on the portal but it hadn’t worked. It look a bit of time to read through the extra additions on offer but we worked it out and were very happy to get a refund for adding an extra driver.”

Helpful Report

Posted 1 day ago

“I just had an online chat with NK3 regarding the way in which I receive my policy documentation. For personal reasons, which I don't need to justify, I have requested to receive it via the post. For reasons I don't understand, this year I didn't receive them this way. After having to once again express my preference in relation to having them sent to me rather than accessing them online, I have been advised that my request has been noted. I look forward to receiving them as per my request next year. I was then offered other policy upgrades which weren't part of my enquiry today which I politely declined. I just wish assistants would focus on the matter in hand.”

Helpful Report

Posted 1 day ago

“I was helped by Ti2 today. I got all the information I needed quickly and clearly. Good service”

Helpful Report

Posted 1 day ago

“I was very concerned when I used chat. Caitlin was very quick to put me at ease and dealt with my enquiry professionally. I am happy with the result, she is a credit.”

Helpful Report

Posted 1 day ago

“Spoke to HM1 about not receiving my mileage tracker and she promptly said she’ll get another one in the mail, obviously with Christmas nearly upon us I’m not expecting it till after the event”

Helpful Report

Posted 1 day ago

“Very easy to set up renewal for car insurance Joel JF2 was extremely helpful Thanks”

Helpful Report

Posted 1 day ago

“Charlie couldn’t have been more helpful . He went above and beyond to help me. He sorted out the issues very quickly and was ultra reassuring looking into various options to ensure I had the best possible information in order to make an informed decision. Excellent customer service from CG1 .”

Helpful Report

Posted 1 day ago

One Call Insurance is rated 4.6 based on 409,761 reviews