One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,031 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Needed proof of no claims, added to the portal within minutes and I was able to download. Thank you AW1, very efficient service.”

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Posted 12 hours ago

“Really professional and positive service from Karly KS8. Thank you once more.”

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Posted 12 hours ago

“WP1 dealt with my query very efficiently.”

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Posted 12 hours ago

“Great service from agent Ti2”

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Posted 12 hours ago

“Tabitha was extremely helpful.”

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Posted 12 hours ago

“We were helped on the chat by BC5. Really prompt and helpful”

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Posted 12 hours ago

“Isabelle/IS1 updated my policy quickly and efficiently, a good service”

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Posted 12 hours ago

“Dealt with Josh H today after needing help with a cancelleation warning for a reason no one else seemed to get the explanation . Thank goodness for him , his responses on live chat were clear , easy to understand and he solved my issues quickly .”

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Posted 12 hours ago

“I was dealt with by George / GB3, who helped me with my query and licence check very quickly and politely . Top marks!!”

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Posted 13 hours ago

“Isabelle (AKA IS1) was very helpful via live chat. It was easy to raise my query, which was sorted quickly and they also updated/fixed my car insurance policy for a good price. Although using live chat, the service was better than expected. Thank you.”

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Posted 13 hours ago

“agent SS9 helped me renew today with ease, helped with every query i had about my renewal, so fast and simple! great service!”

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Posted 13 hours ago

“Happy with service I received from Karly, very helpful indeed.”

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Posted 13 hours ago

“Isabelle was very professional and able to understand and sort my query very quickly”

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Posted 13 hours ago

“Quick an easy to sort it out the issue, really friendly customer service 🙂”

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Posted 13 hours ago

“Aw1 was so helpful made the process quick and easy”

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Posted 13 hours ago

“AR5 answered my query quickly and effectively.”

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Posted 13 hours ago

“ML2 solved my issue very quickly and efficiently. Very helpful thanks”

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Posted 13 hours ago

“Your young lady, LY4, provided a quick and efficient service this morning making it easy to change my vehicle details. Thank you.”

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Posted 13 hours ago

“The advisor IJ2 was friendly, competent and efficient and found me a very competitive quote that I was happy to accept. Thanks very much Ilana”

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Posted 13 hours ago

“Great service by AR5.”

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Posted 14 hours ago

One Call Insurance is rated 4.6 based on 410,031 reviews