One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 432,676 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 432,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was very helpful and explained the items that I needed clarification on.”

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Posted 18 hours ago

“TJ1 provided me with great customer service and made answers easily understandable and solution focused. It was a first class experience and a credit to OneCall”

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Posted 18 hours ago

“Needed to cancel my policy due to my car broken. And Co4 was very helpful thanks”

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Posted 18 hours ago

“Beyond expectations”

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Posted 18 hours ago

“Used them for a good few years now and can’t fault them, great prices, great customer service especially from AR2, who was a pleasure to deal with.”

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Posted 18 hours ago

“WP1 was absolutely fantastic”

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Posted 18 hours ago

“She was polite and quick, answered my questions.”

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Posted 18 hours ago

“Just communicated with Patricyia was really helpful and sorted my query really quickly. left chat very happy”

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Posted 18 hours ago

“Insurance is a difficult thing to review as you don't know how good it is until you claim. Only thing I needed was the breakdown cover on my policy which was efficient and reliable. As my policy was up for renewal when my vehicle was off the road I had to stop the policy auto renewing. This was handled efficiently by Melissa in customer service. The updated quote was excellent and I will renew as soon as my car is back on the road.”

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Posted 18 hours ago

“Agent no PE2 Was so helpful in sorting out my discontinued car insurance today. Very pleased with the out come.”

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Posted 18 hours ago

“BC5 was really helpful.”

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Posted 18 hours ago

“EK2 was very helpful, clear, efficient with my time! Very good customer service thank you so much.”

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Posted 18 hours ago

“EF3 was very helpful and resolved my query quickly, and to satisfaction. Was quick to respond and very professional. Thank you very much.”

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Posted 18 hours ago

“SP6 was very helpful and sorted out my problem straight away Thank you”

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Posted 18 hours ago

“GB1 The lady I spoke to today was very helpful and polite”

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Posted 18 hours ago

“A fast and friendly service with all the info I needed. And a better quote than before.”

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Posted 18 hours ago

“Used online chat, Kelsey agent KR2, she was very helpful and managed to match a much cheaper quote I had from elsewhere at my renewal, therefore kept me as a customer. She answered all my questions and dealt with everything efficiently.”

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Posted 18 hours ago

“I found the agent mx2 very helpful and she sorted out a good price for my car insurance. Many thanks.”

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Posted 18 hours ago

“AS3 was very helpful and got my insurance reduced which is greatly appreciated. Customer service and new price were excellent. Thank you AS3”

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Posted 18 hours ago

“They were able to help me with my changes via there live chat”

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Posted 18 hours ago

One Call Insurance is rated 4.7 based on 432,676 reviews