One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 445,205 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 445,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful. I can not praise them enough. I would recommend highly. I will be contacting in the future to insure with again.”

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Posted 12 hours ago

“Rw2 very helpful answered all my issues thanku”

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Posted 12 hours ago

“Customer service agent LG3 was able to help with the setting up of a motor insurance policy in a courteouse, polite and knowlgeable manner. Her advice and cheerful attitude made it a pleasure to conduct the chat experience.”

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Posted 12 hours ago

“Jp3 very helpful thanks”

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Posted 12 hours ago

“SB8 provided exceptional customer service”

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Posted 12 hours ago

“JF2 did a stirling job helping me to manage a renewal. It was a shame we could not have spoken on the phone rather than an impersonal and tedious 'computer chat'”

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Posted 12 hours ago

“Laurence LN1 was very patient and, despite my original determination to go with another insurer, calmly found me a better offer. He was an excellent example of polite friendly customer service”

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Posted 12 hours ago

“Not a long wait time All questions answered efficiently”

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Posted 12 hours ago

“Customer services was very efficient and managed my car change effectively. I was informed about my options and fixed price options for cover which was welcome. The agent conducting the Chat was good.”

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Posted 12 hours ago

“FS7 was really helpful and explained everything clearly for my enquiry 😊”

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Posted 12 hours ago

“Sarah SF7 was Very attentive with my enquiry today.”

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Posted 12 hours ago

“Sienna H was very helpful in helping me with my renewal today. All done very quickly and without any hassle.”

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Posted 12 hours ago

“EE3 was friendly and efficient and answered all my questions.”

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Posted 13 hours ago

“Adam Paterson was respectful, knowledgeable and dealt with my issue within minutes. He explained each step and followed security and handling of my infirmation in compliance with GDPR and excelkent customer service standards.”

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Posted 13 hours ago

“I was extremely pleased with Caitlin CO4 today, thank you”

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Posted 13 hours ago

“MB9 was very helpful and was happy with the service.”

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Posted 13 hours ago

“This young lady made buying my car insurance a pleasure polite and extremly efficient”

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Posted 13 hours ago

“Sorted my query quickly and professionally today. IS1 is a credit to Onequote. Thank you”

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Posted 13 hours ago

“First Class, sorted my situation quickly with no fuss. Real customer service”

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Posted 13 hours ago

“I spoke to AR2 to change my car she was very good 👍”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 445,205 reviews