One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 444,314 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 444,314 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“KP3 provided a quick resolution to my queries very satisfied with my chat with her”

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Posted 18 hours ago

“For Oc3,Even when my brain is being daft. He was able to double check and explain my policy and money.”

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Posted 18 hours ago

“KP3 on the chat function was great. The responses were a little slow to load but that isn’t her fault. I was able to discuss my renewal and pay the new agreed premium plus view documents and get queries answered quickly.”

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Posted 18 hours ago

“Customer service agent TH3 was really friendly, and efficient. Sorted my issues out very easily and in a professional but friendly way.”

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Posted 18 hours ago

“Spoke to LC6 he helped sort my renewal out only took him a few minutes good man”

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Posted 18 hours ago

“SM5 was really helpfull and supportive in finding me the best house insurance at the best price, she helped me update my details and ensured I understood all the excess I might have to pay if I made a claim.”

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Posted 18 hours ago

“Very quick and professional service from ep1 today. Much appreciated, thank you for your help.”

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Posted 18 hours ago

“Very helpful and informative. Answered all my questions promptly and effectively.”

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Posted 18 hours ago

“JP3 Was very good when I wanted to cancel my renewal. He tried so hard but my head was not for turning. He eventually conceded defeat and we both went on our ways still as friendly as customer agent can get! Best agent I've come across in ages.”

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Posted 19 hours ago

“Ji9 was very professional and helpful getting my insurance changed promptly and knowledgeable about other products that would be of benefit to me”

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Posted 19 hours ago

“The lady i spoke to about my car insurance renewal was JF3 . She was extremely helpful. Explaining everything clearly with regards to what was included, what I could add and the cost was very competitive. I have secured my car insurance for the next 3 years, removing all the worry.”

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Posted 19 hours ago

“PE2 Absolutely exemplary service received from these guys today, changed over from commercial to car insurance over chat within half an hour and best price and deals. Highly recommend”

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Posted 19 hours ago

“Very helpful and quick responses, checked and updated my changes, very pleased with the service I received from lg3”

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Posted 19 hours ago

“Having been involved in an accident where the third party admitted liability, I've found One Call very helpful in not only sorting out my claim but also arranging insurance on a replacement vehicle after mine was written off. KC8 dealt with my new car queries a couple of time and made the process easy.”

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Posted 19 hours ago

“Friendly and helpful”

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Posted 19 hours ago

“TW9 was very helpful and got me a better deal. The policy was explained clearly and told me exactly what I was covered for. Thank you 👍”

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Posted 19 hours ago

“I was on a live chat with IS1 and they were most helpful, really appreciated the time they took to help me understand processes and they were so quick with dealing with my enquiry, hope I get put back through to the same person in the future!”

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Posted 19 hours ago

“HM1 was very helpful and took the time to explain everything clearly.”

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Posted 19 hours ago

“Jp3 has been brilliant with the chat option, I cancelled my renew as we are all aware diesel prices are too high.”

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Posted 19 hours ago

“Excellent customer service felt at ease throughout the process”

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Posted 20 hours ago

One Call Insurance is rated 4.7 based on 444,314 reviews