One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I would like to thank Aidan Sproston for all the help and peace of mind he gave me today. He reassured me my car insurance had been transferred to my new car and my number plates had been assigned and I was safe to drive. Thank you. Fabulous customer service. AS5 is the reference.”

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Posted 2 days ago

“Knew exactly what I was looking for and swiftly found my cover and process of payment user friendly. boom 💥 Sorted🙌. 🚗 Beep! Beep!”

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Posted 2 days ago

“Thank you to SM2, excellent five star service 👍”

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Posted 2 days ago

“LY4 Was fantastic today. I was really impressed with how efficient Leah was and very helpful. Thanks for the great service.”

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Posted 2 days ago

“all good BH1 sorted what needed doing.”

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Posted 2 days ago

“I needed to change my Direct Debit details and dealt with LY4 on the customer services web chat facility. The service was excellent and carried out quickly and professionally.”

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Posted 2 days ago

“Support from TS4 on the chat. Very helpful and knowledgeable!”

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Posted 2 days ago

“It was easy to cancel my policy and live chat with Ce2 was so helpful thank you”

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Posted 2 days ago

“Ben BH1 was very helpful Thank you!”

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Posted 2 days ago

“CM1 Christopher was very helpful when changing my car details.”

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Posted 2 days ago

“Ew2 was swift and precise”

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Posted 2 days ago

“ai7 agent was very helpfull and answered all my queries.”

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Posted 2 days ago

“KB2 is theee best!! Promote this person :)”

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Posted 2 days ago

“Excellent service from Leanne LE6 She was capable and got my insurance sorted in less than 30 minutes. great job well done.”

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Posted 2 days ago

“As always great cusomer service from Onecall insurance. Used the chat to discuss payment schedule. Great help by ME8.”

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Posted 2 days ago

“Excellent customer service from Leanne Warren-le6. Thank you. Extremely helpful, knowledgeable and patient.”

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Posted 2 days ago

“Call to change insurance to new car, SP6 was very helpful in answering my questions as I was worried about driving uninsured. Very happy”

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Posted 2 days ago

“Very happy with the service I received from JFE3 today, It was very easy and my problem was sorted quickly. My renewal quote was changed to a cheaper price and fixed for 3 years, I am very happy as I have been with One Call for a longer time and did not really want to leave them.”

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Posted 2 days ago

“fs2 Absolutely perfect. Pleasant, attentive, great service. Incredibly helpfull and listend attentively. 10 out of 10.”

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Posted 2 days ago

“your colleague AK7 went out of her way to explain the process and fees and gave me every opportunity to ask any questions i wanted.”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 419,012 reviews