One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,654 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,654 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Competitive price and easy to renew. Never had to claim so can't comment on that but customer service excellent - Thanks @TW9”

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Posted 3 hours ago

“My call was answered quickly and Tom responded well and gave clear explanations to my queries Thankyou TH3”

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Posted 3 hours ago

“JG4 was very helpful and professional. Excellent.”

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Posted 3 hours ago

“A quick and responsive reply from DB7 resulted in me renewing my policy”

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Posted 3 hours ago

“Leanne le6 was extremely helpful and explained everything about the policy renewal making the whole process extremely simple.”

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Posted 3 hours ago

“Chatted with NK3 today, very helpful and patient, answering all questions fully.”

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Posted 4 hours ago

“SF7 was really helpful”

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Posted 4 hours ago

“ET1 was quick and efficient to respond to and fix my logon/password problem. Well Done.”

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Posted 4 hours ago

“Quick chat on the messaging service (no long wait) with IS1 and my issue was resolved.”

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Posted 4 hours ago

“KS8 Karly was very easy to sort the cancellation out - thank you for making the process nice and easy.”

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Posted 4 hours ago

“Liaised with KS8 via the chat portal they were very helpful and resolved my issue super quick I’m vet happy with the service given be KS8 thank you”

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Posted 4 hours ago

“Very quick and efficient service”

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Posted 4 hours ago

“BH3 was very helpful and answered all my questions within a timely manner”

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Posted 4 hours ago

“Isabelle S (IS1) was amazing! Helped me through what is normally a very frustrating time, insuring a new car. Thanks very much IS1”

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Posted 4 hours ago

“**MG9** was very helpful and sorted out the problem i was having quickly and also made me aware of a couple of options that I might not have been aware of in relation to my new car policy”

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Posted 4 hours ago

“I had my renewal come through and needed to check a few things , SP6 was my contact and she was friendly , thorough and saved me money. I would recommend both One Call and SP6 to anyone.”

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Posted 4 hours ago

“Highly recommended, very good communication and staff always helpful”

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Posted 4 hours ago

“Agent AS3 excellent when I got to him - 5* Process to cancel with One Protect 1* - you are very difficult to deal with. Deliberate??”

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Posted 4 hours ago

“jG4 was very helpful and fulfilled my needs and acted promptly and professionally”

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Posted 4 hours ago

“Assisted by VH3 who was patient and helpful.”

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Posted 4 hours ago

One Call Insurance is rated 4.7 based on 430,654 reviews