One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 433,271 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 433,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ET1 helped me today regarding my Contents Insurance renewal. The renewal on the Portal was so much more than last year, I was considering leaving, but when I went on Live Chat and ET1 was there to help me, the patience and explanation and ability to be able to assure me of a lower price which was much more affordable, I was more than happy to agree to stay with One Call for another year. ET1 was efficient, friendly, knowledgeable and patient, able to do settle my concerns 100% Thank you ET1!”

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Posted 19 hours ago

“FF2 straight to the point did what was asked perfect service”

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Posted 19 hours ago

“JT3 completed the fastest help i've ever had anywhere online, and a very pleasant person, i think he should be given a pay increase, or even run the company, i wouldn't be surprised if the J stands for Jesus, and the T stands for Trump, so very very pleased.”

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Posted 19 hours ago

“AR2 She has been very professional in her approach, and gave me the cover that suited me.”

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Posted 19 hours ago

“Call handler AS3 was so helpful. Thx”

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Posted 19 hours ago

“Chloe was very helpful she needed to find something out and ring me back witch she did she was very professional in her work.”

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Posted 19 hours ago

“Tyler was very efficient in answering all of my queries and I purchased the revised policy because of his assistance”

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Posted 19 hours ago

“I got good and prompt support from Agent SS9, answered my query very well. Thank you Stevie.”

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Posted 20 hours ago

“Brilliant service as always”

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Posted 20 hours ago

“Sorted my issue out without any problems. Very nice to speak to also. With a lovely manner”

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Posted 20 hours ago

“Thank you TH3 for your help today with sorting my query and for making it straightforward. I really appreciate this.”

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Posted 20 hours ago

“Didn't have to wait long at all before I got through to BC1. Issue and questions answered quickly and promptly. Many thanks!”

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Posted 20 hours ago

“Thank for your help today KB2 .”

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Posted 21 hours ago

“Thank you to JL9 adviser. The person was very helpful, understanding and provided great customer service. Thanks once again.”

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Posted 21 hours ago

“AW1 helped me with an issue of cancelled policy due to my car battery failing and no tracker reading I am so grateful for his help in This matter he talked me through the whole process the call was such a lengthy one but he was very patient and understanding of my issue and needs thank you Adam AW1”

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Posted 21 hours ago

“service was slow to connect with the right department, But once there KP3 and I sorted through my insurance problems in a reasonable time.”

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Posted 21 hours ago

“AS3 immediately resolved my renewal query and actioned super quickly! Great service and I would return simply because it was a simple process”

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Posted 21 hours ago

“The online chat is a bit slow and it's a shame they don't have a direct phone line, but overall 9 out of ten”

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Posted 21 hours ago

“The agent was very helpful with my query and was sorted quickly.”

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Posted 21 hours ago

“AS3 was very helpful - quickly helped me with my policy query.”

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Posted 21 hours ago

One Call Insurance is rated 4.7 based on 433,271 reviews