One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,056 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,056 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TW9 sorted everything quickly”

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Posted 1 day ago

“Agent EF3 has assisted me today with 2 requests - his help was much appreciated. Excellent customer service and efficient response”

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Posted 1 day ago

“Rw2 was very helpful”

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Posted 1 day ago

“BH1 was extremely helpful and efficient. He changed my policy details super quick, which was a breath of fresh air. Thank you BH1 :-)”

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Posted 1 day ago

“I went onto live chat and EW2 helped me to resolve adding my father onto my car insurance. Very quick and effective help”

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Posted 1 day ago

“I had moved my car insurance to One Call and was finding it difficult to transfer my no-claims bonus. KG9 spent a lot of time and gave me a lot of help to arrange it. Many thanks KG9!”

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Posted 1 day ago

“I needed to change my vehicle and was assisted by Jq1 who provided first class prompt service. Excellent. Thank you.”

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Posted 1 day ago

“Ir2 was very helpful with sorting out my refund and I would not hesitate to contact them again”

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Posted 1 day ago

“KR2 was helpful with my enquiry and renewal. Thank you”

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Posted 1 day ago

“I was very happy with the service provided by DJ2 today. She listened to what I needed and came back with a better offer. It was quick and efficient”

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Posted 1 day ago

“Today ET3 helped me with renewing my Mum’s home insurance, after my dad recently passed away. ET3 showed so much compassion, patience and kindness and made the process so easy and seamless. Thank you ET3.”

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Posted 2 days ago

“Great customer service and helped me complete what I was looking for .”

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Posted 2 days ago

“Kg9 was Brilliant and very helpful in resolving all my questions. I feel confident i will stay with you company now. Well done that young person.”

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Posted 2 days ago

“Really easy and helpful”

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Posted 2 days ago

“DM6 Was very helpful and answered most of the questions I had about my policy”

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Posted 2 days ago

“Drew was extreemley helpful and sharpe when a previous Agent couldnt follow my request. Thankyou Drew. All dealt with in a very timely mannor :)”

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Posted 2 days ago

“I did a live chat with SN1 to renew my insurance, he was very helpful, made everything easy to understand. I’ve used this company to insure my vehicle for the last 3 years and have locked in a good price for the next 3 years.”

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Posted 2 days ago

“SM2 has been super good at putting right what was put wrong. Super pleased. 5*. Previous advisor - 4 stars :) more patience and care next time ! Thanks !”

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Posted 2 days ago

“I spoke to LN1 and explained insurance due and had received renewal and that I had shopped around and found it cheaper elsewhere . He was very helpful and quickly did his best to price match . Whilst his new quotes werent quite as low his customer service and explanations were so good I decided to stay with one call . Well done ln1 I are a credit to the company”

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Posted 2 days ago

“SP5??? What can I say? Absolutely amazing. Friendly, made me feel I was important, even though I had only taken a policy out about an hour beforehand. Really put me at ease and answered all my questions. A great ambassador for One Call Insurance. Well done, and thank you”

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Posted 2 days ago

One Call Insurance is rated 4.7 based on 448,056 reviews