One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,838 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,838 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“HG1 was very helpful and dealt with my questions thank you”

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Posted 1 day ago

“Been a customer of one call for many years and Renewal of my car insurance from FF2 dealt with quickly and I was happy with the revised price.Thank you”

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Posted 1 day ago

“Updated my car but some documents didn't update. Spoke with Hannah (HM1) on live chat and she was great. Quick, efficient, clear and concise. She did done magic behind the scenes and my documents were updated. Great service”

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Posted 1 day ago

“I was impressed with Ava (AR2), the customer service person who helped me sort out an alternative insurance policy. She went to a big effort to help which included phoning me at a couple of pre-arranged times, which she did. She was pleasant and helpful in her manner and gave the impression of really wanting to help”

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Posted 1 day ago

“BB7, Ben was very helpful and efficient. He helped me smoothly through the process of transferring my policy to a new vehicle.”

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Posted 1 day ago

“Very efficient customer service received from LD7. Thank you! :)”

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Posted 1 day ago

“HM1 was spot on and answered my question in less than 5 minutes.”

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Posted 1 day ago

“Very happy with the way the problem was handled and the outcome was very good . The team member AK7 dealt with it in a very positive manner and was confident and pleasant.”

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Posted 1 day ago

“EG4 pleasant to speak to polite and efficient”

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Posted 1 day ago

“MK4 was excellent to deal with and informative. He helped with all my questions and I appreciated his work and honesty and sense of humour at the end … thank you”

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Posted 1 day ago

“AR2 helped me add company milage to my policy and edited personal details also , I also added breakdown cover and she checked this could be used on the island I live on , she was a lovely friendly lady with fantastic customer service and a great asset to the company.”

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Posted 1 day ago

“BG3 was very helpful and easy to understand.”

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Posted 1 day ago

“the lady rw2 was very helpful and solved my problem straight away”

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Posted 1 day ago

“Very happy with BB7 helpful and polite”

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Posted 1 day ago

“Ji9 was so helpful on the chat and my query was sorted in less than 20 mins”

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Posted 1 day ago

“NK3 was very helpful and dealt with query swiftly and efficiently”

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Posted 1 day ago

“Excellent customer service from JP3. Thanks”

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Posted 1 day ago

“I made a mistake on my car registration and was quickly rectified by HGi thanks Hannah”

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Posted 1 day ago

“Chatted with TW9. Helpful, efficient and polite (on a Friday afternoon) great stuff.”

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Posted 1 day ago

“Charlie.....CH5 well versed information was quick and informative....price helped me as im retired and saving every penny...well done Charlie”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 435,838 reviews