One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,888 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom was very helpful when changing my insurance to a new vehicle. Explained everything really clearly and dealt with query very quickly. Thank you!”

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Posted 20 hours ago

“Excellent service from LN1. I called intending to cancel my policy and made that clear, but he kindly offered to review my details to see if any savings could be found. He was patient, professional, and most importantly not at all pushy. He managed to find me a policy with extra cover for only a small increase in price, which meant I decided to stay. A really positive experience and great customer service from LN1. ⭐⭐⭐⭐⭐”

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Posted 20 hours ago

“AM3 was really helpful and went above and beyond after I initially had chosen to cancel but due to other issues decided to keep my current car and needed to restart insurance”

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Posted 20 hours ago

“SF7 has been a big help sorting out my new car insurance today. She was very polite and even managed to save me money on my policy! She did all the work and talked me through each step of the way explaining everything as she went. Thank you”

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Posted 20 hours ago

“JOSH was extremely helpfull and after months of not getting any really information or being fob off Josh managed to set our policy up and get us a good deal which I was happy with. So thank you JC8”

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Posted 20 hours ago

“ET3 thank you so much for your help today you were very kind and patient I couldn’t fault your professionalism and politeness thank you again.”

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Posted 20 hours ago

“ti2 did a very good job, swift resolution of my issue.”

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Posted 20 hours ago

“TJ2 was very helpful on the online chat .”

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Posted 20 hours ago

“Excellent”

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Posted 21 hours ago

“Good conversation with Jack, very helpful chap!”

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Posted 21 hours ago

“Customer service first class the advisor was very friendly and helpful”

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Posted 21 hours ago

“EE3 was very helpful in answering my query! Excellent customer service!”

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Posted 21 hours ago

“TW2: excellent service with no complications. Well done Becca!”

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Posted 21 hours ago

“The lady who 'chatted 'to me was extremely patient, professional and supportive .Thank you”

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Posted 21 hours ago

“polite and kind!”

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Posted 21 hours ago

“SM6 dealt with my problem efficiently and managed to resolve with no problems. Many thanks”

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Posted 21 hours ago

“The information was clear and the system was easy to use .”

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Posted 21 hours ago

“Tabitha was a dream to deal with she was very professional and to the point answering all my questions precisely I would highly recommend her to any other client needing assistance”

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Posted 21 hours ago

“FP2, dealt with my enquiry quickly. Many thanks”

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Posted 22 hours ago

“Spoke to Sarah and sorted out my issues with new policy very helpful good to talk to someone who understands too very happy”

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Posted 22 hours ago

One Call Insurance is rated 4.7 based on 447,888 reviews