One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 443,770 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 443,770 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The agent MX2 solve my enquiry in details and helped me out with choosing the right policies for me I was very stressed”

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Posted 15 hours ago

“SF7 Great customer service, helped solve my issue in a friendly and efficient manner”

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Posted 15 hours ago

“JP3 was very helpful but chose not to renew.”

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Posted 15 hours ago

“FP2 Operator dealt with my application is a very helpful and informative manner.”

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Posted 15 hours ago

“Unfortunately this year, was a lot more expensive so will not be renewing. AS3 was very helpful”

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Posted 15 hours ago

“Ee3 was very helpful”

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Posted 15 hours ago

“Customer service EW9 was fantastic very prompt in answering questions and giving options. Very good service 5 stars”

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Posted 15 hours ago

“EG was helpful,went the extra mile.”

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Posted 16 hours ago

“Faye Parker , user name FP2 , was extremely helpful to me couldn’t fault her service”

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Posted 16 hours ago

“EW9 really helpful very good insurance”

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Posted 16 hours ago

“quick responding on the chat and very polite and courteous.”

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Posted 16 hours ago

“EG5 was very helpful”

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Posted 16 hours ago

“ar3 was very helpful through out the process and was a pleasure to interact with.”

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Posted 16 hours ago

“Customer set was extremely good today clear and understanding for me to proceed by person SM5”

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Posted 16 hours ago

“Everything dealt with as per my wishes and in an efficient and timeous manner. Everything fully explained by Jake — username ji9”

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Posted 16 hours ago

“Tried to alter my car insurance via the hub but struggled, decided to ring and spoke to a lovely lady who sorted it, because I had tried to do it on the hub and failed she honered the same price, very satisfied customer”

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Posted 16 hours ago

“Jack (JP3) was most helpful when we had a problem. Thank you so much.”

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Posted 16 hours ago

“One Call customer service team member KC8 provided me with all the information I required in a professional and friendly manner. All the options available were explained to me, he was both knowledgeable and helpful and I appreciated his time and expertise. Happy to recommend. Thank you”

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Posted 16 hours ago

“NK3 - I had a really positive experience using the web chat. The person I spoke with was friendly, helpful and incredibly quick at answering all my questions. They explained everything clearly and made me feel confident that I understood my options. It's rare to receive such great customer service these days, so I wanted to recognise the excellent support I received.”

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Posted 16 hours ago

“Jack was very helpful with my issue and helped me where I have made a mistake thank you”

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Posted 16 hours ago

One Call Insurance is rated 4.7 based on 443,770 reviews