One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,119 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,119 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good customer service through the chat although no multi bike policy available”

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Posted 18 hours ago

“Spoke to LN1 and he dealt with my enquiry efficiently. Thanks”

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Posted 18 hours ago

“I contacted one call insurance today via the live chat system, my policy was set to auto renew but I needed to cancel the policy due to buying a new vechile. PS1 was efficient in dealing with my request and after I confirmed I had already started a new policy else where was quick to sort out cancelling the renewal and policy.”

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Posted 18 hours ago

“Very happy with Louis . Carried out my request without issue.”

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Posted 18 hours ago

“Christopher dealt with the issue that i had.. he was very professional and very helpful every step of the way.. couldn’t thank him enough…”

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Posted 18 hours ago

“It was very quick and helpful”

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Posted 19 hours ago

“great offers and service”

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Posted 19 hours ago

“The gentlemen was very helpful and kind. Very polite and took his time to serve me.”

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Posted 19 hours ago

“Fraser was extremely helpful after a frustrating day trying to phone.”

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Posted 19 hours ago

“All good, simple online chat to stop auto renewal”

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Posted 19 hours ago

“For an on- line insurance provider its good that I could make changes to my cover and speak to a person instead of a machine. I have just added another policy and have saved £100, One Call has made me happy.”

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Posted 19 hours ago

“got a great deal only £1 per month more than last year and its locked for 3 years! good service from the advisor I spoke with on chat, managed to sort out a previous problem with great ease and efficiency. so very happy with the service today. thank you”

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Posted 19 hours ago

“CM1 was my chat agent - he was helpful and polite - reassuring. He sorted the problem quickly without fuss.”

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Posted 19 hours ago

“Jt3 sorted it great service”

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Posted 19 hours ago

“Brilliant customer assistance. AR2(Ava) was really helpful with our enquiries with our current policy and helped to clear up a couple of inaccuracies on our policy. Thanks again.”

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Posted 19 hours ago

“LH5 was brilliant and and sorted my queries out perfectly.”

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Posted 19 hours ago

“BG3 was superb! No issues at all 👌🏻”

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Posted 20 hours ago

“Easy to communicate with and helped me”

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Posted 20 hours ago

“Was trying to cancel my car insurance renewal but after contacting them and amending some details they cam in with an even better price. extremely happy customer”

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Posted 20 hours ago

“JM6 very efficient pleasant and patient First Class”

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Posted 20 hours ago

One Call Insurance is rated 4.6 based on 421,119 reviews