One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 415,146 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 415,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AA4 was very helpful today. Thank you.”

Helpful Report

Posted 20 hours ago

“Jh7 was helpful and whilst we couldn’t sort out my query today a plan was put in place to do so.”

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Posted 20 hours ago

“Very quick online chat with ME8, very helpful dealing with my request, identifying the agent that left me a voicemail a few days ago and asking them to contact me.”

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Posted 20 hours ago

“TH3 was very helpful in overcoming a difficult situation where the previous insurer was unable to cover a change request. Although his systems went down he called back as promised and met and exceeded my customer expectations to secure me an alternative.”

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Posted 20 hours ago

“Kp2 helped me to get a better price on my insurance quote and helped me get an up to date value on my car”

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Posted 20 hours ago

“I dealt with adviser MEB today and they went over and above to help me”

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Posted 20 hours ago

“Very quick response. Query resolved within minutes. Thank you”

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Posted 20 hours ago

“SP6 Shanice was super helpful on the chat query sorted within minutes. Thank you Shanice 😁”

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Posted 20 hours ago

“Adam was very helpful and snswered all my questions AR5”

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Posted 20 hours ago

“I spoke via chat with Caitlin (username co4) she was very helpful and managed my enquiry very quickly and effectively.”

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Posted 20 hours ago

“PS1 helped me on the chat today. They were very helpful, sorted out my queries and new quotes with a minimum of fuss. Highly recommended Thank You”

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Posted 20 hours ago

“WP1 was very helpful and resolved the issue for me promptly!”

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Posted 20 hours ago

“Had an excellent online chat with AM2 who sorted out my query very efficiently.”

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Posted 20 hours ago

“(Hg1 )was very helpful and managed to sort out my policy I’ve update my account added breakdown to my policy and also updated my vehicle usage so very good customer service”

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Posted 20 hours ago

“Great customer service spoke to PE2 and she gave me a good price she was friendly and genuinely interested in my call.”

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Posted 20 hours ago

“Melissa was very helpful today sorting my two policies only problem is I prefer to speak to people and not have to keep typing. User name MX2”

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Posted 21 hours ago

“ir2 perfect team member”

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Posted 21 hours ago

“MG9 quickly and efficiently solved my query and a resolution was reached by the end of the chat which I was really satisfied with.”

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Posted 21 hours ago

“Very good. Answered all my questions Username AA4”

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Posted 21 hours ago

“**KT7** Kadie was very helpful with my renewal today I have dealt with One Call for several years and always found them open to negoitiation”

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Posted 21 hours ago

One Call Insurance is rated 4.6 based on 415,146 reviews