One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 427,321 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 427,321 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, great price. I've been with one call for a few years now and very happy. I used live chat with AM3”

Helpful Report

Posted 4 hours ago

“Very helpful with changing details and renewal quote.”

Helpful Report

Posted 4 hours ago

“agent was very helpful by saying I was going to cancel my renewal they somehow managed to knock nearly £100 from the price”

Helpful Report

Posted 4 hours ago

“A sudden opportunity to purchase another car has arisen just as my new insurance with you was due to start. Your operator FP2 was extremely helpful and speedily offered an interim quote which was competitive as I couldn’t be entirely sure when the new car would arrive. I thoroughly recommend the customer service, even if I don’t take insurance out with One Call on the new car”

Helpful Report

Posted 4 hours ago

“Have had a chat with FP2 very helpful”

Helpful Report

Posted 4 hours ago

“Was looking for help on a payment issue and Wiktor, WP1, was great. Right to the point. Told me what I needed to know in terms of dates, how to fix it for next month, and even helped me look at a potentially more beneficial breakdown cover. Fab service!”

Helpful Report

Posted 4 hours ago

“Quick to deal with. Ks8 was effective, polite,and efficient.”

Helpful Report

Posted 5 hours ago

“Used the live chat today …Fp2 was brilliant with me and sorted the issue straight away ..excellent”

Helpful Report

Posted 5 hours ago

“Thank you LN1 for helping me through a new quote. LN1 was very helpful and patient and efficient.”

Helpful Report

Posted 5 hours ago

“HG1 was very helpful and polite, really quick resolution.”

Helpful Report

Posted 6 hours ago

“Thank you HG1 very helpful chat”

Helpful Report

Posted 7 hours ago

“Thank you HG1 very helpful chat”

Helpful Report

Posted 7 hours ago

“Thank you HG1 very helpful chat”

Helpful Report

Posted 7 hours ago

“ME8 fantastic patience guiding me to change my car policy.”

Helpful Report

Posted 15 hours ago

“I had two concerns. Whilst TJ1 couldn't help with first issue, she could and did handle my second concern very well. I was trying to change my insurance after having to obtain a change of car having had mine written off. I had tried to do it myself on the portal, and failed. So thank you TJ1 you were brilliant and got it sorted, including additional payment needed, very efficiently. Thank you.”

Helpful Report

Posted 15 hours ago

“ME8 was very helpful in my live chat. My issue was dealt with swiftly and efficiently.”

Helpful Report

Posted 16 hours ago

“LG3 was very efficient and sorted out query out right away.”

Helpful Report

Posted 16 hours ago

“JF2. Very pleasant and helpful.”

Helpful Report

Posted 18 hours ago

“I had a problem with No Claims Bonus, I spoke too Josh ( JM5 ). He was very helpful, polite,and a pleasant person to talk too,he sorted the problem for me . I would not hesitate to recommend One Call Insurance. Many thanks to JM5”

Helpful Report

Posted 18 hours ago

“Quickly understood the issue I was calling about. Was polite and helpful and quickly resolved the matter. Keen to offer assistance with any other queries I may have.”

Helpful Report

Posted 18 hours ago

One Call Insurance is rated 4.6 based on 427,321 reviews