One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,984 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 4 hours ago

“Had the pleasure to speak with SH1. She was prompt in her replies, and dealt with any query i had. Everything was sorted within minutes. Thanks SH1.”

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Posted 4 hours ago

“SS9 Was customer service person. Very helpful. Answered query quickly and satisfactorily. Have been member for number of years and found site easy to communicate with.”

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Posted 4 hours ago

“My inquiry was dealt with quickly and efficiently”

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Posted 4 hours ago

“Thanks for all your help Tom (TH3). My query was dealt with in a friendly manner and simply explained. Thank you. Mike”

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Posted 7 hours ago

“Ab8 was very helpful and managed to sort out a problem. I assumed she is a robot but if so, she is a nice robot.”

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Posted 17 hours ago

“Isabelle was very helpful thank you”

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Posted 17 hours ago

“Excellent service from agent LE6.Leanne Warren-le6. Very professional and patient. Thank you very much”

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Posted 17 hours ago

“Issue dealt with by Joshua C. Solved very quickly and easily”

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Posted 18 hours ago

“TJ1 Pleasant Chat with Toni, who is helping out with some information about my policy that needs to be rereferred to the underwriter.”

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Posted 18 hours ago

“TJ1 Tony J helped me out when my car owner (lease) asked if my car was insured as it was'nt showing on the motor insurers database.Great service thank you.”

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Posted 18 hours ago

“Chat help very good by JM3”

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Posted 19 hours ago

“EW2 was very helpful, thankyou.”

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Posted 19 hours ago

“Brilliant”

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Posted 19 hours ago

“Agent BG3 Very helpful couldn't be happier in the way Agent helped me update documents 10 put od 10”

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Posted 19 hours ago

“AM3. Annie, Is a credit to One Call. She answered every question i asked. Annie, thanks x”

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Posted 19 hours ago

“LE6 Leanne Warren-le6 What a pleasure it is to have somebody who is pleasent and who took her time to speake with me, VERY helpfull and efficient at her job.”

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Posted 19 hours ago

“Agent DB7 Most helpful, handled my query and resolved the matter.”

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Posted 19 hours ago

“Communicated with EW9 added a few things to my insurance which will greatly benefit me thank you for your help and advice”

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Posted 19 hours ago

“Just helpful and easy to contact. Adam was very helpful.”

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Posted 19 hours ago

One Call Insurance is rated 4.7 based on 446,984 reviews