One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,671 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,671 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I spoke to Britney BC5 and she was great helped me with the problems I faced”

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Posted 1 day ago

“Very slick and extremely helpful.”

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Posted 1 day ago

“Excellent company beat other quotes I had LN1 Lawrence exceptional quick with reply explained everything to me They answer phone or chat much quicker than other companies LN1 very pleasant to chat to I’m well pleased with outcome”

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Posted 1 day ago

“Customer service is second to none cannot fault them. Value for money too. Would definately recommend”

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Posted 1 day ago

“Very polite and helpful. Look forward to dealing with Chris CM1 again”

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Posted 1 day ago

“KP3 was very helpful and thorough with my insurance renewal. However I would have preferred to speak to someone on the phone rather than live chat as it took much longer to go through the process of renewing.”

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Posted 1 day ago

“LT1 was really helpful and professional. Managed to get my quote down for me. Thanks LT1 great service.”

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Posted 1 day ago

“A delight dealing with Leanne who also came up with the right and acceptable price. Lucky to have staff of this quality. Her ID Ref number is LE6”

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Posted 1 day ago

“Very easy and quick to respond”

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Posted 1 day ago

“VH3 was very helpful in finding me cover that i could afford”

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Posted 1 day ago

“ME8 was my agent. Unfortunately the cancellation process was rather lengthy and time consuming.”

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Posted 1 day ago

“Ava was the agent online this evening. She was very professional, and not confused by my questions, helped me through a process that allowed me to rectify my access to the portal. Clear, concise, and spot on in her advice and help to get me sorted. She did! Thank you.”

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Posted 1 day ago

“Received excellent and very responsive service from agent GF1. Thank you!”

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Posted 1 day ago

“I must say it's nice to be able to actually speak to somebody. I spoke to Jasmine today (JM6) and she was very polite and helpful . Sorted my quiery quickly. Thankyou.”

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Posted 1 day ago

“Great customer support.”

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Posted 1 day ago

“Ad8 very helpful in discussing my renewal and what I needed. Set it up, no hassle”

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Posted 1 day ago

“Straight forward online car insurance that treats you as a platinum member from the start.”

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Posted 1 day ago

“KB2 was brilliant. Polite, prompt and supportive, giving very clear guidance and information. Excellent service.”

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Posted 1 day ago

“Spoke today with LY4 a credit to your company very helpful”

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Posted 1 day ago

“very helpful provided a requote of my policy which was better”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 424,671 reviews