One Call Insurance Reviews

4.63 Rating 73,834 Reviews
93% of reviewers recommend One Call Insurance

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 57%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process
"Lovely lady sorted my insurance out"
Helpful Report
Posted 7 hours ago
"Great quick efficient service and great value"
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Posted 7 hours ago
"By sorting my insurance out and being patience with me can I quote rp2"
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Posted 7 hours ago
"Called reduced access for small payment"
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Posted 7 hours ago
"Spoke to call handler RT2. Who was able to answer my questions."
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Posted 7 hours ago
"NN2. Very pleased with the efficient manner in which she dealt with my query."
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Posted 7 hours ago
"Very efficient but quotation was way too high....nearly £700! I have a quote from a reputable company at £500.66"
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Posted 7 hours ago
"Excellent info and service"
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Posted 7 hours ago
"Spoke to David, very helpful first class service.Very happy to continue being insured by yourselves ."
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Posted 7 hours ago
"Br4 brill fast and efficient"
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Posted 7 hours ago
"Very professional and fast service"
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Posted 8 hours ago
"Many thanks to M4 with the way they dealt with my issue. Came across as very professional and confident and within minutes my issue was sorted. I do find this company very helpful with our car and home insurance. Many thanks ."
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Posted 10 hours ago
"Understanding of what I was asking and sorted the problem out straight away. My only gripe was that like this I’ve had an email so why didn’t they send me an email with the problem instead of a letter threatening to cancel my policy ?"
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Posted 15 hours ago
"By writing to me, then emailing and finally 'phoning me for my renewal motor insurance which I have now completed. Iwas greeted cheerfully and helpfully by your telesales rep."
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Posted 16 hours ago
"Phone call handled by CK6. Very professional, friendly and helpful gentleman who dealt with my queries and insurance renewal in an efficient manner. Very satisfied with the price too! I am impressed with this company so far :)"
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Posted 18 hours ago
"Very efficient and knowledgable, a pleasure to deal with"
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Posted 19 hours ago
"My call was answered quite quickly and my enquiry dealt with efficiently by jf3. No complaints at all."
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Posted 19 hours ago
"I had 2 previous claims on my insurance no claims bonus, resulting in a price hike on my quote now one call insurance want 175 pounds as a cancellation fee threatening to put this in the hands of a debt collector, Absolutely disgusted with this company, they are robbers avoid at all costs"
Helpful Report
Posted 20 hours ago
Hi
I’m very sorry to see you taking the time out of your day to express your dissatisfaction in relation to the service you have received I would like to thank you at the same time as we require feedback good or bad.
I will be taking the time to look into this for you and will endeavor to address the area of concern correctly and promptly in order for us improve.
Kind Regards
Posted 2 hours ago
"very good manor on phone . interested in what i wanted and sorted my inquire out with ease thank you"
Helpful Report
Posted 20 hours ago
"A very helpful telephone call to clarify whether a slight increase in mileage would affect the renewal premium, SM8 got a quote a few pounds under the renewal notice, so I'm well pleased. Courteous and helpful, it's good to speak to a person!"
Helpful Report
Posted 20 hours ago
One Call Insurance is rated 4.63 based on 73,834 reviews

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Alice, Customer Support