One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 442,073 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 442,073 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AS3. Was a really good customer service agent, very polite., explained everything brilliantly. A credit to your company.”

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Posted 5 hours ago

“Sp6 has just helped me sort my renewal. She was helpful and courteous”

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Posted 5 hours ago

“Ps1 was very helpful today and sorted my query straight away. Thank you”

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Posted 5 hours ago

“SP6 was very helpful today and helped me to secure my renewal for the end of the month. She was polite and informative. Thank you”

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Posted 5 hours ago

“Username AK7 deserves 5 stars as she was so helpful & explained everything clearly about adding Car Recue onto my existing policy. Can't speak highly enough about the service from One Call Insurance & would definitely recommend them.”

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Posted 5 hours ago

“I phoned today to see if they could match a comparison price. RK3 was extremely helpful and explained my policy and actually managed to get my renewal even cheaper. Many thanks”

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Posted 5 hours ago

“DB7 sorted everything out for me , very helpful”

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Posted 5 hours ago

“Hi, this feedback who is for Bethany BG3 who was extremely helpful to me this morning and made everything clear, she is also going to follow up with any problems I have. Thank you”

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Posted 5 hours ago

“I got a great price and great service. Thank you! :) (AS3)”

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Posted 5 hours ago

“Sorted out an issue straight away CO2”

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Posted 6 hours ago

“Proactive and quick PS1”

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Posted 6 hours ago

“I phoned up to cancel our policy as I’d given the car to my daughter and no longer needed the policy, I spoke to EB7 and he was so helpful and it was sorted instantly”

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Posted 6 hours ago

“PS1 was the agent I was chatting to, extremely professional and helpful. Thank you”

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Posted 6 hours ago

“KR5 was extremely helpful in getting to a premium that enabled me to proceed.”

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Posted 6 hours ago

“TJ2 was really helpful and provided a quick response to my query”

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Posted 8 hours ago

“The online support from elisha EG4 was excellant. She was very patient,helpful and understanding,she was able to resolve my issue in a professional manner. Thank you for the positive outcome.”

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Posted 16 hours ago

“Was served today by Ilana (ir2) who got me a great renewal price, was friendly and took the time to explain everything to me! Thank you ☺️”

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Posted 16 hours ago

“I telephoned to renew my mother’s home insurance. Katelyn took the call and was exceptionally helpful and professional. What a great ambassador for your company. Thank you Katelyn. Username **KR5**”

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Posted 17 hours ago

“Tj2 many thanks great effective service”

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Posted 19 hours ago

“Tara (TJ2) was once again excellent in sorting our my change of Policy to my new car. The on-line chat was spot on, very quick, and simple. Above all Tara was able to sort this out straight away, and confirms to me how good One Call Insurance and their team are. Our family have been with One Call for some years - always good prices and friendly service that is Customer focused - and highly recommended. 5-Stars definitely go to Tara.”

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Posted 19 hours ago

One Call Insurance is rated 4.7 based on 442,073 reviews