One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,019 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,019 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AJ1, extremely helpful and helped me get the best deal!”

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Posted 1 day ago

“LN1 was very engaged and helpful, and looked across a number of options for me.”

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Posted 1 day ago

“AF1 was pleasant and helpful in renewing my contents insurance. Very satisfied”

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Posted 1 day ago

“Adam was very patient and helpful with me easy service to use”

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Posted 1 day ago

“My questions have all been answered quickly and documents sent promptly. I have had an excellent service today.”

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Posted 1 day ago

“WP1 dealt with my query very efficiently, I was happy to do business with him. He was informative and helpful.”

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Posted 1 day ago

“Thank one call for help me sorting this out for me very helpful”

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Posted 1 day ago

“I was helped by Ti2. Was very helpful. I was really pleased with the service”

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Posted 1 day ago

“Super responsive on the chat and was able to process everything I wanted today. My long list of changes were no issue and I didn't feel a like I was being a pain. If there were any periods where I had to wait, the agent let me know they were still there and what they were processing. I spoke to Isabel (IS1)”

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Posted 1 day ago

“Spoke with JA7 who answered my query straight away. Great service.”

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Posted 1 day ago

“Chatted with Dylan DB7 to sort out my car insurance and this was done with skill and speed happy days .”

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Posted 1 day ago

“Ss9 was very efficient in replying and tried there best at getting me a good price for renewal but I still sadly had to leave”

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Posted 1 day ago

“Customer Service was excellent. Callum (CM7) was very pleasant and polite and it was refreshing to speak to someone with such a clear voice.”

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Posted 1 day ago

“All very quick and easy , no problems very helpful and professional 👍5 star”

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Posted 1 day ago

“Jack was very helpful and efficient helped straight away with cancelling my policy.”

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Posted 1 day ago

“Adam was very helpful and solved my query quickly and efficiently”

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Posted 1 day ago

“Had to request a correction a policy. Benjamin made the correction immediately and without fuss.”

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Posted 1 day ago

“Great customer service, helpful and patient. Thanks LE6.Leanne Warren-le6”

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Posted 1 day ago

“Pricing better than many other providers, but communication is only by chat, only offered a better price on saying i was leaving , was told i would also be receiving a refund of other policy cancellation , on renewing with them had to jump through hoops to provide a pdf document for something that was offered up front with no mention of this in initial conversation despite forwarding email from other provider, time wasted and ridiculous conversations about me possibly rediting an email to grab £25 that they offered in the first place. They need to be more clear and flexible. I wont be renewing again”

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Posted 1 day ago

“I wanted to cancel my automatic renewal but could not do so without talking to a rep according to the website . However the web site hides the phone number for doing so!!! I eventually spoke to Illana IR2 after I found the phone number under bereavement and she got me an improved offer so I did renew even though car was not currently used !”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 435,019 reviews