One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,695 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BG3dealt with my query very quickly and she find me a very acceptable solution to my price issue . She was very helpful, I'm happy with the price.”

Helpful Report

Posted 9 hours ago

“SP6 understood everything I was asking, had seen back up info and was able to answer and confirm my questions. Good operator.”

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Posted 9 hours ago

“JP3 was very helpful with a query I had about automatic renewal and answered my question satisfactorily. The quote was very competitive, as it was last year, and the company is very easy to deal with.”

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Posted 9 hours ago

“I had trouble getting logged in but JP3 at Customer Support got on the case and resolved the issue within minutes - FIRST CLASS - Many thanks : )”

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Posted 9 hours ago

“SH1 dealt with my query very quickly and she find me a very acceptable solution to my price issue . She was very helpful, I'm happy with the price.”

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Posted 9 hours ago

“BC5 Was absolutely outstanding with my enquiry today and her correspondence regarding this matter was done in a extremely professional manner.”

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Posted 9 hours ago

“SP6- great customer service”

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Posted 9 hours ago

“JP3 was extremely helpful and polite and dealt with my query extremely well hence persuading me to stay with One Protect for another year !”

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Posted 9 hours ago

“All questions answered. Polite and helpful and re assuring”

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Posted 10 hours ago

“I was very happy with EE.She was very helpful, im happy with the price.”

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Posted 10 hours ago

“Spoke to SP6 about cancelling my policy as I had found a better quote elsewhere. Went back through my options and discussed in detail and I decided to renew with this policy. Very helpful and information”

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Posted 10 hours ago

“Agent RE1 very helpful and quick with sorting out my query. Would recomend.”

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Posted 10 hours ago

“⭐⭐⭐⭐⭐ Really happy with the service! Sienna (SH1) was really helpful and managed to get my home insurance down. Everything was explained clearly, and the whole process was easy and hassle-free. Would definitely recommend!”

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Posted 10 hours ago

“MX2 was very helpful, communicated at an easy pace making the changes on my policy and renewal straightforward .”

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Posted 10 hours ago

“Agent TW9 was extremely helpful with arranging breakdown cover and helping me understand how the revised quote system works.”

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Posted 10 hours ago

“Very helpful EE3 . Quick to sort my query out . Thanks”

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Posted 10 hours ago

“The customer service person known as JH7 was very helpful in both explaining a customer registration query plus noticing I needed an additional cover element for my basic policy, which was very important and had gone unnoticed by myself when first setting up. I would recommend these services as very happy with the quick and effective response.”

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Posted 10 hours ago

“Ci9 dealt with me well and was helpful although I think Courtney was a bot.”

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Posted 10 hours ago

“JF3 very helpful helping me sorting out my direct debit”

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Posted 10 hours ago

“SM2 has been an absolutely amazing at helping me make a change to my policy, fast response times, was able to answer every query I had with no fuss, everything was made clear and I am very happy with the service provided.”

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Posted 10 hours ago

One Call Insurance is rated 4.7 based on 447,695 reviews