Login
Start Free Trial Are you a business? Click Here

One Call Insurance Reviews

4.6 Rating 408,175 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 408,175 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Today FS7, Fraser Shirtliff finally solved our problem after days to tooling and doing. He has done a great job and settled our minds.
Helpful Report
Posted 1 day ago
Called to change cars on insurance. Philip was polite but also very knowledgeable informative and helpful. Frankly the most helpful inline support in my 62 years.
Helpful Report
Posted 1 day ago
i was helped by **KT7** KT7 She was very helpful and got my insurance cheaper.
Helpful Report
Posted 1 day ago
The user the helped me was AW1. This employee was very helpful, explaining things slowly and in detail, which was appreciated for someone who is new to paying insurance. I would hope that next time I use the live chat service, that I am paired with AW1.
Helpful Report
Posted 1 day ago
Shayla (username SL4) handled my query in a very helpful manner, her response was sympathetic and highly professional.
Helpful Report
Posted 1 day ago
very friendly and helpful!!
Helpful Report
Posted 1 day ago
GS6, was very helpful and I didn’t have to wait too long in the queue
Helpful Report
Posted 1 day ago
ML2 - great fast info. Thanks
Helpful Report
Posted 1 day ago
CN4 was great, good communication.
Helpful Report
Posted 1 day ago
Managed to get discounted renewal Quick service and quick responses with KT7
Helpful Report
Posted 1 day ago
Handled the call efficiently and phoned me Back when he said he would. Nice to deal with an English call centre
Helpful Report
Posted 1 day ago
Really helpful, quick to address my query and made the transfer of my new car to my policy without causing me stress.
Helpful Report
Posted 1 day ago
Recieved my renewal, twice as muchas other quotes. Spoke to ET1, very helpfull gentman, came back with agreeable quote, so agreed to renew. Credit to your company.
Helpful Report
Posted 1 day ago
AT7 on chat Answered my query straight away and gave additional information by way of a telephone number for breakdown. Quick, easy and hassle free
Helpful Report
Posted 1 day ago
I spoke with Stevie regarding my high premium. Stevie went above and beyond to help me get a good deal. Very customer talented and skilful. Stevie is one of the few Onecall customer service staff expertise I enjoyed deal with. Kudos to you Stevie. Bravo.
Helpful Report
Posted 1 day ago
Excellent customer service and pricing as always from One Call. On this occasion I was assisted by BC1, she was patient and explained some renewal issues very clearly and thoroughly. Satisfied customer.
Helpful Report
Posted 1 day ago
Got in touch using the online chat as my renewal was due and had quotes elsewhere for half the price. After answering only a few simple questions ML2 took my call and was able to match the other quote I had been given. Very quick and simple process just how an online system should be.
Helpful Report
Posted 1 day ago
Easy process. Good customer service. ir2 very helpful today
Helpful Report
Posted 1 day ago
Agent CH5 was very helpful, guiding me through the changes I needed to make quickly & efficiently.
Helpful Report
Posted 1 day ago
JE3 aka Jordan absolutely lovely, polite and helpful. Couldn't ask for better customer service. Thanks again JE3.
Helpful Report
Posted 1 day ago
One Call Insurance is rated 4.6 based on 408,175 reviews