One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 445,053 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 445,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“polite and informative dealt with my problem and explained everything in layman term so that i could understand ,good outcome and i was very pleased”

Helpful Report

Posted 9 hours ago

“polite and informative dealt with my problem and explained everything in layman term so that i could understand ,good outcome and i was very pleased”

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Posted 9 hours ago

“Everyone I've dealt with have been very helpful and queries have been addressed promptly and efficiently.”

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Posted 9 hours ago

“Helpful and easy to change my address via the chat”

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Posted 9 hours ago

“Spoke to Ellie via call to set up insurance, username was ec2, was very patient and helpful, and helped me with areas I didn't understand as this was for my first car without making me feel embarrassed, was very nice”

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Posted 9 hours ago

“Ps1 spot on job”

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Posted 9 hours ago

“Dylan was excellent and helped answer all my queries”

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Posted 9 hours ago

“HH2. Was very efficient and curtious. Made me feel in safe hands. 100%.”

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Posted 9 hours ago

“ET3 was extremely knowledgeable in providing a comprehensive overview of my new insurance and managed to get a great deal for me. Thank you again for your time and support Elisha”

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Posted 9 hours ago

“WG1 helped me when I couldn’t access my online account. He was friendly, clear and informative.”

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Posted 9 hours ago

“Very helpful and efficient C04”

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Posted 9 hours ago

“Had an issue that has hopefully been resolved now , staff EW2 was very helpful throughout .”

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Posted 9 hours ago

“On line customer support Melissa ( agent MX2) was very helpful and professional..She took time to understand my situation and asked pertinent questions and provided sound advice. Well done to her. Unfortunately I can’t understand why existing customers have to go through all this in the first place due to renewal quotes being so high and then magically can be reduced when challenged. A lot of wasted time for the customer and the company.”

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Posted 9 hours ago

“JL6 Was very efficient, knowledgeable and helpful”

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Posted 9 hours ago

“Spoke to Andrew A17. Excellent customer service skills. Talked me through the options at a pace and level that I felt comfortable with. Managed to knock £20.00 off the suggested annual Insurance premium. A credit to your company. Well done! R Linley.”

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Posted 9 hours ago

“Kaytelyn was very helpful and sorted my insurance quickly and very pleasant will recommend KR5.”

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Posted 9 hours ago

“The customer service guy AA5 was very helpful, police and clear with his replies for my Nan. She felt very looked after with her request. Thank you!”

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Posted 10 hours ago

“Managed to solve my enquiry quickly.”

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Posted 10 hours ago

“Spoke today with OneCall to check my renewal quote, I spoke with SP6, she was very helpful and informative and talked me through (on web chat) my options. Reviewed my requirements and information and gave me a new quote at a great price. All my documents are available online through the customer portal. Great service”

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Posted 10 hours ago

“Operator very helpful”

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Posted 10 hours ago

One Call Insurance is rated 4.7 based on 445,053 reviews