One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 442,632 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 442,632 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Changing vehicle and driver amendment was no problem for the agent and everything was handled professionally and smoothly”

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Posted 1 day ago

“Really friendly and helpful. Thanks Username FF2”

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Posted 1 day ago

“Chatted with agent AW1 who responded quickly to queries and was able to answer all my queries fully. There was no wasted time hanging on and everything was clearly explained”

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Posted 1 day ago

“TW9 was very efficient”

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Posted 1 day ago

“BC5 Britney was very friendly and patient with my many questions in relation to a change of car on the policy”

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Posted 1 day ago

“RB1 was most helpful and friendly”

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Posted 1 day ago

“I initially joined the wrong chat so Hannah passed me on to Jack (JP3) who, after checking a couple of things, was able to fulfill my request”

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Posted 1 day ago

“Had a query about my direct debits spoke toBen (BB7) minutes later my query was sorted.”

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Posted 1 day ago

“I have to say LN1 was absolutely helpful, clear and polite.”

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Posted 1 day ago

“Spoke to Lauren (LD7) via One Call's text chat to update some documents and my policy, very efficient and effective. Done, dusted and sorted within a few minutes.”

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Posted 1 day ago

“Very good customer service. Needed to make a change to my policy & great service from TJ2”

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Posted 1 day ago

“My call to customer service was handled in a professional manner and an achievable outcome was reached. Many thanks to LE6.Leanne Warren.”

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Posted 1 day ago

“Customer service from JH7 was fantastic! Very efficient in helping to cancel my policy after a change in circumstances.”

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Posted 1 day ago

“Tj2 So helpful And fast and thoughtful”

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Posted 1 day ago

“Went very well for renewal , no problems at all, the girl on chat very good and explained everything well”

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Posted 1 day ago

“JT3 was very helpful and quick at resolving my problem.”

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Posted 1 day ago

“Reference AY3 Alex was very helpful and he did what he said he would do which was to call me back at a time agreed. This was very refreshing to find someone that does this as in my experience this generally not the case. Because he did this I still went ahead and insured my vehicle through him even though his quote was not the cheapest. WELL DONE Alex”

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Posted 1 day ago

“EW9 was very helpful”

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Posted 1 day ago

“JG4 was very efficient and helpful”

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Posted 1 day ago

“agent JP3 was very helpful and took their time explaining the products and offers for my renewal policy. thanks.”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 442,632 reviews