One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,427 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BC1 was very helpful today and provided all the information I needed.”

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Posted 14 hours ago

“TI2 was really helpful and efficient”

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Posted 15 hours ago

“Karly (KS8) was very helpful with a couple of queries I had and resolved my issues promptly and to my satisfaction. I would definitely recommend giving One Call a try!”

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Posted 15 hours ago

“HM1 was very helpful today”

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Posted 15 hours ago

“JF3 was very good at sorting out my query. This is from some one who is 75 and not very IT literate and was able to navigate the online chat.”

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Posted 15 hours ago

“AK7 who was the representative was most helpful and very professional.”

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Posted 15 hours ago

“Spoke to Ben - dealt with my query successfully and politely”

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Posted 15 hours ago

“My renewal failed but it was easy to correct. Thx to MB9 for her help”

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Posted 15 hours ago

“KT7 was efficient, quick and amazing. Was going to cancel but very happy to stay.”

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Posted 15 hours ago

“Ti2 was very helpful & efficient in dealing with my request. Would not hesitate to recommend One Call to anyone.”

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Posted 15 hours ago

“CN4 was unfortunate enough to witness me on a stressed out day, mid-spiral! As I was teetering on the edge of a meltdown, Connor calmly explained the changes, and was kind about it too. Thankfully it turns out i just cant read well and jumped to worst case scenario 😅 thanks Connor/CN4!”

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Posted 15 hours ago

“Ts4 was able to sort my issue quickly and easily”

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Posted 15 hours ago

“ME8 was really quick and helpful”

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Posted 15 hours ago

“HG1, I spoke to Hannah today with a query about my new policy & she was so helpful & resolved the issue I was having. Very helpful team member.”

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Posted 15 hours ago

“BEN WAS VERY HELPFUL AND LOOKED AROUND FOR THE BEST DEAL FOR ME HE WAS NOT PUSHE AT ALL GREATHELP AND GREAT SERVICE. ( BB7 )”

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Posted 15 hours ago

“FS7 Fraser helped , very efficient, Thanks :-)”

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Posted 15 hours ago

“I needed to remove my personal reg number and restore the original one and this was managed very easily via live chat. [Contact ref SS9]”

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Posted 15 hours ago

“SB8 Very helpful. Thank you.”

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Posted 15 hours ago

“CH5 sorted my renewal in the best possible way explaining each step plainly and accurately.”

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Posted 16 hours ago

“SK3 helped me set up new cover for a change in vehicle. Very efficient and deserves some chocolate”

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Posted 16 hours ago

One Call Insurance is rated 4.6 based on 420,427 reviews