One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,409 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AR6 WAS VERY HELPFUL AND MANAGED TO SORT OUT THE ISSUE PROMPTLY AFTER i HAD BEEN TRYING FOREVER, SO GRATEFUL FOR THE ASSISTANCE.”

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Posted 7 hours ago

“great customer service from fs2 ****”

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Posted 7 hours ago

“I have just had a chat with IS1 who was super helpful. She explained everything in an understandable way and was not pushy with her extra offers. Exceptional service.”

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Posted 7 hours ago

“Helped me clarify the issues I had and dealt with this via the chat quickly.”

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Posted 7 hours ago

“TM7 Tommy was quick and helpful explaining what was not included / included and provided a clear explanation of platinum :-)”

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Posted 7 hours ago

“Aidan has been very efficient and helpful today - great service.”

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Posted 7 hours ago

“Agent LS6 done exactly what I needed no fuss and was professional and understanding at all times”

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Posted 7 hours ago

“Fs7 was really helpful and efficient in dealing with my enquiry. I'm delighted to be made aware my breakdown cover was basic and being upgraded to gold for peace of mind. Thanks Fraser! Fs7 please!”

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Posted 8 hours ago

“Just had a query with Conner (CN4) who sorted my issue very quickly and as needed”

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Posted 8 hours ago

“TJ2 was very quick & efficient dealing with my request which I was unable to undertake on the portal. Thank you”

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Posted 8 hours ago

“SP6 I spoke with Shanice today SP6, with full intention to cancel my policy as I had a cheaper quote elsewhere. She talked me through all the options got my Price down for me and I decided to stay.”

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Posted 8 hours ago

“Great service from CG1 very helpful”

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Posted 8 hours ago

“Aidan was very helpful and clear and did everything he could to help me with my request. Abit disappointed to not be able to move my first direct debit payment date though especially after paying up a larger sum in the same month to open the account. Think that info should be made clearer to people when opening up the policy”

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Posted 8 hours ago

“Lucy LS6 reference was really helpful and enabled me to stay with one all for my car insurance.”

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Posted 8 hours ago

“My breakdown query was handled very efficiently by Elisha (EG4) today thank you”

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Posted 8 hours ago

“BC1 was very helpful and my question was answered very quickly, thank you”

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Posted 8 hours ago

“Wp1 was helpful thankyou”

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Posted 8 hours ago

“HG1 all good and helpful, thank you”

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Posted 8 hours ago

“A lady called Chloe E. dealt with my query. She was excellent and resolved my query professionally, efficiently and with alacrity.”