One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 442,123 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 442,123 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite, efficient and extremely helpful!! Thank you ar3”

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Posted 14 hours ago

“My chat with JF3 was very efficient and enabled me to return to One Call as a customer.”

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Posted 14 hours ago

“Call handler was extremely helpful and was able to sort out my queries and eventually I renewed my policy with your company.Many thanks for her help.”

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Posted 14 hours ago

“I spoke with Leanne - LE6.leannewarrenLE6 What a polite lovely lady who couldn’t have been more helpful to a 74 year old lady line myself who tends to get a bit muddied . She was clear and procise . I had cancelled my policy but after her help I have now renewed it again with one call insurance at a competitive price . A big thank you to LE6 .”

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Posted 14 hours ago

“Contacted One Call today to see if my insurance could be reduced from the renewal price they gave me. JP3 was brilliant, very helpful and gave me a great price, so I'm staying with them. His customer service approach was spot on, not pushy but asking the right questions. Well done JP3 👍⭐”

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Posted 14 hours ago

“Agent FS7 was very polite & helpful, dealt with my query really quickly.”

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Posted 14 hours ago

“Josh was very helpful and he made it painless.thank you josh”

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Posted 14 hours ago

“Chatted with TS4. Very helpful, achieved what was needed quickly & clearly.”

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Posted 14 hours ago

“Changed my car insurance today and BC5 was very helpful”

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Posted 14 hours ago

“I'm spoke tu Leon Critchlow. I'm renewed my car insurance. He done good work for me.”

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Posted 14 hours ago

“Ps1 very helpful and great service and support”

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Posted 14 hours ago

“I renewed my car ins today. The young lady on the phone, JE7, was very helpful & polite. Thank you. A good service.”

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Posted 14 hours ago

“FP2. Thank you to Faye for the help that she gave me this afternoon & to clarify everything we spoke about. Very professional & very helpful which took no time at all.”

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Posted 14 hours ago

“Very easy to deal with AR5 was very helpful”

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Posted 14 hours ago

“Hi overall am very happy. But it would have been nice to speak to someone. I lost my chat so had to login again, but I was able to pick up were I had left it so got all sorted in the end .”

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Posted 14 hours ago

“Both Elizabeth and Reah (RB1) were very helpful and sorted my enquiries quickly.”

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Posted 14 hours ago

“Called to discuss my policy and sort out the renewal. Spoke with LE6, she was extremely professional, polite and very quick. Excellent customer service!”

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Posted 14 hours ago

“Called customer service. Quick professional and friendly. Details updated quickly.”

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Posted 14 hours ago

“I Call to discuss my policy and spoke to NP3 she was very helful and new exacly what i needed i renued my policy straight away all based on how she handed my call”

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Posted 14 hours ago

“JP3 was very helpful on the chat, the company wouldn't match competitor quotes but JP3 was polite, helpful, and sorted out my cancellation quickly and smoothly”

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Posted 15 hours ago

One Call Insurance is rated 4.7 based on 442,123 reviews