One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,382 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Leanne Warren (LE6.Leanne Warren-le6) was very helpful and a pleasure to speak with. Helped me with my query and dealt with it quickly and efficiently.”

Helpful Report

Posted 22 hours ago

“SK3 was extremely helpful in assisting with my change of vehicle and negotiating a new price. Would have been 5 stars but for the fact I had to get in touch for a better price instead of it being the best price offered on initial change. Was only reduced after a request to cancel the policy!”

Helpful Report

Posted 22 hours ago

“Reduced the price for me ss9 as helpful thanks”

Helpful Report

Posted 22 hours ago

“Kirstin KB2 was an extremely helpful and kind on line agent. She was sympathetic of my situation and very kind, whilst giving me the unfortunate facts, not in my favour. But any deliverer of news, good or bad needs certain skills and although I was not happy with the answer I remained very impressed with her response delivery”

Helpful Report

Posted 22 hours ago

“Great service from One call insurance and SK3.”

Helpful Report

Posted 22 hours ago

“Customer service agent CO4 did a great job dealing with my enquiry. She also offered other products that might be of interest. Some of the process I wasn't sure about regarding payment but there were no issues. Thanks”

Helpful Report

Posted 22 hours ago

“Always really helpful and friendly.”

Helpful Report

Posted 22 hours ago

“Many thanks to LE6 LEANNE WARREN For her help today ,as i am not so clever with the internet ,she was able to help me and put my mind at rest whilt making a payment .now i feel a whole lot better doing payments on line Regards K Hall”

Helpful Report

Posted 22 hours ago

“Customer service operative JM6 was helpful and professional. She dealt with my queries quickly and was able to resolve the issues satisfactorily.”

Helpful Report

Posted 22 hours ago

“Agent SS9 was extremely helpful and resolved my issue”

Helpful Report

Posted 22 hours ago

“Being able to actually speak to someone would be helpful. I have arthritis in my hands and it’s difficult to write”

Helpful Report

Posted 22 hours ago

“I dealt with agent SP6 who helped with everything I needed”

Helpful Report

Posted 23 hours ago

“I have given OneCall a five star review as well as getting a call back to save me time, I also got my car insurance cheaper than I thought it would be, user name AA4, Paige was very helpful and professional in sorting my insurance and taking my payment. Thank you One Call. Regards Kenneth Cardus”

Helpful Report

Posted 23 hours ago

“AT7 was very helpful and speedy in adding an item to my policy”

Helpful Report

Posted 23 hours ago

“SS9 got me a deal for my renewal - thank you ☺️”

Helpful Report

Posted 23 hours ago

“KB2 was very helpfull”

Helpful Report

Posted 23 hours ago

“Jack The chat was very fast and and helpful.”

Helpful Report

Posted 23 hours ago

“I HAD TO CANCEL MY CAR POLICY DUE TO THE SALE OF MY CAR SPOKE WITH JACK (JT3) HE WAS VERY QUICK AND RESPONSIVE TO ALL MY QUESTIONS AND GOT EVERTHING SORTED WITH NO FUSS OR HASSLE WELL DONE JACK OTHER INSURERS TAKE NOTE !”

Helpful Report

Posted 23 hours ago

“My original policy was due to auto renew but due to some over zealous bank security (which most of the time I'm grateful for) the bank declined the auto payment. JF2 was able to re quote me very easily and actually reduced the premium lower that my renewal quote.”

Helpful Report

Posted 23 hours ago

“Very helpful information provided by KB2. Many thanks a 5 star service as usual!!”

Helpful Report

Posted 23 hours ago

One Call Insurance is rated 4.6 based on 410,382 reviews