One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 427,228 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 427,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good Job!reference LY4 absoltely brilliant very quick and efficent”

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Posted 12 hours ago

“Chatted with Anais H (AS3). The conversation was handled promptly, courteously and clearly. Other options were suggested and my follow-up questions answered well. I got all of the information I needed and my renewal was processed as required. Thank you.”

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Posted 12 hours ago

“Quick response from SM6 Good service”

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Posted 12 hours ago

“BC1 very helpful and responded very quickly and sorted my new policy”

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Posted 12 hours ago

“Speaking with WG1 during my enquiry, I was extremely impressed with his knowledge and guidance in satisfying my requirements. A very good representative for your company.”

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Posted 12 hours ago

“Very helpful customer service girl. Dealt quickly, politely and efficiently! That’s all we need!”

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Posted 12 hours ago

“Didn't have to wait long”

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Posted 12 hours ago

“TJ2/was extremely,polite, helpful and efficient and did not keep me waiting. Thank you.”

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Posted 12 hours ago

“Spoke with Tyler (TW9) today regarding my upcoming renewal, he got me a great deal and I'm a happy customer!”

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Posted 12 hours ago

“Shanice (SP6) was very responsive and sorted out an issue for me very quickly, which a previous agent had promised to rectify a few days previously but had not then followed through on.”

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Posted 12 hours ago

“Extremely friendly service”

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Posted 12 hours ago

“Knowledgeable and friendly services from EE3.”

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Posted 12 hours ago

“DB7- was extremely helpful and efficient and did not keep me waiting. Thank you.”

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Posted 12 hours ago

“Great response from LD7. Very helpful.”

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Posted 12 hours ago

“AA4 Paige, Helped me on a re-quote for my classic scooter, she was Amazing, very Clear, speedy, polite and helpful. She is an asset to your company and this shows as I took up the quote that she proposed not only on price but due to the professionalism I received on the call. Thank you AA4”

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Posted 12 hours ago

“Very helpful, and answered my questions quickly.”

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Posted 12 hours ago

“Its not great to have to wait for ever for someone to answer you on a chat line”

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Posted 12 hours ago

“LE6.Leanne Warren-le6 handled the renewal process effectively efficiently in a friendly pleasant manner. thankyou”

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Posted 12 hours ago

“Great help from Melissa for a query I had . She was very helpful well worth 5stars . Well done ME8”

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Posted 12 hours ago

“Used the online chat by HG1 . Very efficient and answered my queries regarding my new policy”

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Posted 13 hours ago

One Call Insurance is rated 4.6 based on 427,228 reviews