One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,945 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just updated some details on my policy with SP6 and it was so easy, also made me.a saving on my policy charge. Thanks”

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Posted 19 hours ago

“Reference to JA1. I had a query which Josh was very helpful with and sorted out everything to a very satisfactory outcome. Thank you Rob”

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Posted 19 hours ago

“Agent KT7 did a fabulous job of proving a renewal quote. Understood exactly what was required & provided a quick & excellent service”

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Posted 19 hours ago

“Had my policy for a while without issue. Had a small issue with payment and the chat customer service was really helpful and responsive. My issue was quickly sorted. Much appreciated 😌 (CD3)”

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Posted 19 hours ago

“Had my policy for a while without issue. Had a small issue with payment and the chat customer service was really helpful and responsive. My issue was quickly sorted. Much appreciated 😌 (CD3)”

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Posted 19 hours ago

“Vienna H was easy to grasp what I needed and answered my queries fully - with minimal additional proof of ID after I had logged in through the portal (which was very appreciated as it can become tiresome!)”

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Posted 19 hours ago

“Sp6 was extremely helpful”

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Posted 19 hours ago

“SS9 was very helpful and provided an excellent service - very professional !!”

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Posted 19 hours ago

“KT1 was very efficient in online chat once in, but long-ish wait (29th in the queue for a chat initially!!)”

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Posted 20 hours ago

“They were very helpful and relevant information was given very fast and specific information. Very informative”

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Posted 20 hours ago

“Keira was helpful and efficient. Good job!”

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Posted 20 hours ago

“MB1 was very helpful and resolved my query.”

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Posted 20 hours ago

“KT7 was helpful and explained everything clearly.”

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Posted 20 hours ago

“Agent EG4 was so helpful, patient and understanding of a difficult situation. Thank you so much.”

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Posted 20 hours ago

“Jp6 was very helpful and straight to the point thank you so much.”

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Posted 20 hours ago

“Top service again from one call spoke to Rhianna RF1 was very helpful and got me a much better deal and i paid in full been with one call for years always had impeccable service”

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Posted 20 hours ago

“Good service and very polite and helpful agent LY4. Thank goodness that an insurance company has a telephone line where you can speak to someone. Yes the online portal is a very handy tool and you can also chat through the live chat but for me I prefer to speak to someone. So well done 👏”

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Posted 20 hours ago

“jc3 was very helpful. I have a problem with this months DD, and they explained perfectly and helped immensely.”

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Posted 20 hours ago

“SM6 was a great help today, addressing my query in an efficient manner :)”

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Posted 20 hours ago

“BC1 Was a great help and provided a great quote.”

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Posted 20 hours ago

One Call Insurance is rated 4.6 based on 410,945 reviews