One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,174 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dylan was extremely helpful.”

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Posted 17 hours ago

“MB6 very Helpful straight forward :)”

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Posted 17 hours ago

“Easy, quick and efficient. SP5 Was helpful friendly and provided straight forward information which resolved my issue. Thank you for your assistance”

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Posted 17 hours ago

“jp3 was very help full he explained the options clearly and helped me the get through the policy to sort out what i needed”

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Posted 17 hours ago

“KG9. Your representative was so nice and helpfull on the phone in this instance and I am pleased to be insured with one call Insurance.”

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Posted 17 hours ago

“JL9 was very helpful and sorted my renewal very professionally and efficiently”

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Posted 17 hours ago

“Jack was polite and helpful I am in the older generation and prefer to actually speak to a real person not a robot and not online portal if possible. Thank you”

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Posted 17 hours ago

“AS3 was most helpful today, quick, clear and efficient. Thank you for your help, it is greatly appreciated. many thanks, Simon.”

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Posted 17 hours ago

“TW9 was very responsive however couldn’t help because insurance companies are too busy trying to rip off the young generation. £1200 compared to £500 elsewhere is a no brainer for me 🤷🏻‍♀️”

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Posted 17 hours ago

“‘ir2’ was very helpful she dealt with my questions very well a definite 10 out of 10 than you”

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Posted 17 hours ago

“Excellent service from TJ1 today. Very quick response, friendly manner and answered my query concisely and immediately.”

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Posted 17 hours ago

“Scarlett was a great help to me today in getting my policy sorted.🙂”

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Posted 17 hours ago

“It was quicker to get through to an agent than I was expecting. When I did get through Kp3 was very knowledgeable. She dealt with my requirement in a professional manner. 10/10. The renewal price for my cover was the best value for the features I needed so I decided to stay with One Call, which is rare for me as I can usually find something similar at a cheaper price.”

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Posted 17 hours ago

“Hi i am happy with service thank you10 10”

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Posted 17 hours ago

“Very Happy with the service I received from AW4.She was very helpful and pleasant to talk to.”

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Posted 17 hours ago

“After try to add driver though on line application which is absolutely uselessspending 2 hours trying add driver. so you have to go to live chat. So going on to live chat was chatting to EW9 was brilliant and sorted it out.”

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Posted 17 hours ago

“TJ1 was my agent. Very useful”

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Posted 17 hours ago

“Excellent customer service agent, SP6 dealt with my query very efficiently”

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Posted 18 hours ago

“RW2 Very helpful and informative”

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Posted 18 hours ago

“FS7 was very helpful.”

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Posted 18 hours ago

One Call Insurance is rated 4.7 based on 446,174 reviews