One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,481 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,481 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AS3 was a great help, knowledgeable and courteous Thank you”

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Posted 18 hours ago

“I was stuck with my car insurance and had a very helpful chat with TJ1 and they where very helpful, Thanks for their help”

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Posted 18 hours ago

“ME8 helped with my query, answered all questions and made the process very easy.”

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Posted 18 hours ago

“IR2 was extremely helpful and my renewal was seamless”

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Posted 18 hours ago

“HH2 was quick and efficient, solving my renewal query.”

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Posted 18 hours ago

“Ava was extremely helpful and answered all my queries confidently. I felt very happy with how she handled my request.”

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Posted 19 hours ago

“LG3 was very helpful and solved my issue immediately”

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Posted 19 hours ago

“The advisor OC3 was very helpful and answered my queries quickly.”

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Posted 19 hours ago

“Emily is such a lovely assistant thank you”

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Posted 19 hours ago

“Everything Isabelle S explained was thorough & understood”

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Posted 19 hours ago

“EK2 was user name of lady who dealt with me and i am highly satisfied”

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Posted 19 hours ago

“El3 was freindly and helpful”

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Posted 19 hours ago

“Great service and problem sorted quickly”

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Posted 19 hours ago

“JH7 was extremely helpful with the query that I had today”

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Posted 19 hours ago

“Just spoke to LE6.Leanne Warren-le6 as I had a message saying there was a problem with my payment, which was my fault. She was very understanding and took the payment promptly and was very polite and professional. Very happy with the service I received today.”

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Posted 19 hours ago

“great service thanks TJ1”

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Posted 19 hours ago

“Was promised a call back but it didn’t happen. Poor service”

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Posted 20 hours ago

“I recently spoke with customer service agent SP-6 to update my address and banking details, and the service was excellent from start to finish. She was professional, friendly, and communicated everything clearly and concisely. Not only did she deal with my request quickly and efficiently, but she also took the time to explain other policies that would provide better value for money and better suit the level of cover and services I was looking for. The whole process was straightforward, prompt, and incredibly easy. Outstanding customer service like this can be hard to find these days, so it really stood out. Top job, SP-6. Highly recommended, and I hope Sun Protect recognises the excellent service you provide. Keep up the great work!”

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Posted 20 hours ago

“CM7 was very helpfull”

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Posted 20 hours ago

“CM7 was very helpfull”

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Posted 20 hours ago

One Call Insurance is rated 4.7 based on 435,481 reviews