One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,098 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“NK3 was the agent I was chatting with. Very helpful and responsive to my enquiry”

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Posted 4 hours ago

“I used the live chat and chatted to Joel F today regarding my renewal and the changes I needed to make along with details of the quotes I had received from elsewhere. Joel was excellent in getting the right details and then providing me with a new renewal quote that was better than I could find elsewhere. It was easy to use the live chat and everything was sorted really quickly. Thank you for providing a great service and I am glad to be with you for another year”

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Posted 4 hours ago

“BH1 WAS WERY HELPFUL IM PLEASE TO SOLVE MY PROBLEM WITH HIM THANK YOU”

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Posted 4 hours ago

“great service”

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Posted 4 hours ago

“JF2 was perfect in speed and knowledge of his responses and resolved successfully my questions. Thanks”

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Posted 4 hours ago

“Emily helped me out with my minor problems, quickly and concisely.”

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Posted 4 hours ago

“DB7 was helpful and able to sort my query in a timely matter. Many thanks for your service :)”

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Posted 5 hours ago

“Polite, efficient and helpful.”

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Posted 5 hours ago

“SM5 was quick to respond & managed to get me a better price for my house & contents insurance renewal.”

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Posted 5 hours ago

“Been very helpful today and answered all my questions”

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Posted 5 hours ago

“Price seems very good as I have just bought my policy I can’t give a proper review”

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Posted 18 hours ago

“Called up One Call on Friday and spoke to fs2 (Faith) she was really helpful and change my vehicle over for me as I needed it done as soon as possible. She was sweet polite and also reconfirmed everything on the policy. She was an angel and is the most helpful person I have spoken to at One Call Insurance. She is an amazing asset to One Call Insurance and they are lucky to have her.”

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Posted 22 hours ago

“Ai2 Very helpful! Fully satisfied.”

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Posted 22 hours ago

“Quick efficient service.”

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Posted 22 hours ago

“BH1 was very helpful and resolved my query quickly.”

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Posted 22 hours ago

“Sorted an issue out via chat operator a12”

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Posted 23 hours ago

“After the usual “ you are 5th in the queue “ and so on . Once I got through I spoke to Ai2 and they dealt with my request to cancel promptly . More importantly, didn’t grill me or pressure me to suspend or transfer the policy to another vehicle like I’ve had with other services I’ve used in the past . Just a quick and concise conversation and did exactly what I wanted. Great service”

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Posted 23 hours ago

“**AC4** Agent was excellent and provided great service.”

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Posted 23 hours ago

“It seemed difficult at first to find how to stop policy renewal but as soon as i was in touch with an agent via online chat it was easy. Megan (MF7) was so helpful and professional and resolved my query very quickly.”

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Posted 23 hours ago

“Spoke to conner (cn4) this afternoon very helpful with my problem and resolved it in no time very quick and not stressful.”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 412,098 reviews