One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,169 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SB8 was very helpful and quick at responding”

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Posted 5 hours ago

“EF3 was very helpful and answered all my questions 😀”

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Posted 5 hours ago

“Speaking to Emily,, very helpful”

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Posted 5 hours ago

“SP6 was incredibly helpful, answered all my queries and made the amendments I needed.”

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Posted 5 hours ago

“thank you JG4 for assistance today, quickly dealt with”

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Posted 5 hours ago

“Great Customer service and an insurance company that looks after its customers first.”

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Posted 5 hours ago

“HM1 gave prompt, helpful and reassuring advice today. Thank you.”

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Posted 5 hours ago

“Alyssa M was great very helpful and got me competitive quote”

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Posted 5 hours ago

“Tommy was great. Very informative, and dealt with my enquiry quick and effectively.”

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Posted 5 hours ago

“Customer chat (BH1) was really helpful in making policy changes and very reasonably waived an admin fee to avoid duplication. Helpful, prompt and pragmatic.”

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Posted 5 hours ago

“This review relates to AP1. Excellent customer service from start to finish with great clear explanations about everything that I asked. In all honesty, this is the best LIVE CHAT experience that I have ever had with any company. AP1 was extremely thorough and resolved my issues without any hesitations, Very polite throughout the process as well. Highly recommend your agent AP1 - he does his job very well and deserves recognition for his efforts. Thank you AP1.”

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Posted 5 hours ago

“JE7 on the chat line could not have been more helpful. This lead to a price reduction for better cover of about £200 per annum.”

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Posted 6 hours ago

“Very helpful and clear thanks”

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Posted 6 hours ago

“SB8 was extremely helpful with a whole range of questions I threw at her, she answered everything I needed to know, excellent knowledge and service.”

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Posted 6 hours ago

“Was delighted with the help I received from "WP1" I tried to get the answer from the customer portal, but was getting no where!! And with the live chat it was all sorted in minutes!! Thanks WP1 you were brilliant 🙋”

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Posted 6 hours ago

“KS8 was so helpful - renewed my policy made all the changes and checked everything i needed including every little query”

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Posted 6 hours ago

“We could reach a human (ME8) in customer service very quickly, they sorted our query very quickly. Thanks”

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Posted 6 hours ago

“Very prompt response times and quickly sorted issue”

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Posted 6 hours ago

“CM7 was very helpful in sorting out my renewal policy. A pleasure speaking to him.”

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Posted 6 hours ago

“Great service from Lauren today reference LD7 Thank you”

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Posted 6 hours ago

One Call Insurance is rated 4.6 based on 422,169 reviews