One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,271 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,271 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient and very helpful Thank you very much”

Helpful Report

Posted 1 day ago

“Even though it was via a chat line PE2 Patrycja was extremely helpful 👍”

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Posted 1 day ago

“FW1 Fraser helped me navigate a tricky situation and got the situation sorted really easily and quickly. I received a message to say that my insurance would be cancelled as I hadn't provided all the information needed. Fraser helped me through the process, made so much more easy as he gave me his direct email address to communicate with.”

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Posted 1 day ago

“I have always found one call good but the service I got today from LY4 was amazing. So much patience and the level of care to my problem and help resolving issues was outstanding. Got me a better price and explained everything simply. Amazing customer care”

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Posted 1 day ago

“I needed to make a change to a 3-year fixed price policy, and it was handled expertly and professionally via on online chat with Megan (MF7). There were no issues when I needed to go back a couple of steps, or had additional questions outside of the flow. I feel like this may be the only human Insurance Company that exists. Well Done Megan. Well Done One Click. P.S. The price quoted was reasonable too, so that helped.”

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Posted 1 day ago

“Co2 was very helpful”

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Posted 1 day ago

“Great service from LY4, very helpful and got me the best price :)”

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Posted 1 day ago

“Great service on the chat line by Joel F . Explained everything professionally”

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Posted 1 day ago

“Used the chat line to change my car insurance to a new vehicle. The agent was very efficient and knew her job. Top class!”

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Posted 1 day ago

“Needed help with my insurance policy and the agent Alina R was amazing. She answered all my questions and help me in no time.”

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Posted 1 day ago

“I received my car renewal quote which I thought was a little bit too much. So I went onto a compare site and found a much more reasonable price. I the called one Call and was put in contact with Leon (LC6). Leon (LC6) then checked what he had on offer and came back with a comparable quote. So I don't have to change companies. Thank Leon (LC6)”

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Posted 1 day ago

“Everything all in one place easy to use and straight forward thanks”

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Posted 1 day ago

“JC1 was Very helpful pleasure to deal with”

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Posted 1 day ago

“CL4 was extremely helpful and informative.”

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Posted 1 day ago

“Just used the chat facility & spoke to agent Ly4who was friendly & efficient & sorted my query in a practical & speedy fashion Many thanks”

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Posted 1 day ago

“SP6 was excellent, resolved our query within minutes, great service.”

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Posted 1 day ago

“Excellent service very helpful and very quick. Put my mind at rest and I would recommend .”

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Posted 1 day ago

“LEANNE was very helpful when she took me through renewing my Car Insurance.”

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Posted 1 day ago

“Pe2 was an absolute pleasure to have as an adviser. Knew exactly how to satisfy customers. And has brilliant customer service skills. 10/10 overall, even rang me back within that hour.As promised. What a credit to your company pe2 is. Many thanks pe2!!!”

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Posted 1 day ago

“Great service, I was in a panic to get my check code submitted before a deadline and they sorted it all for me over chat. Thanks Rhea RB1 rocks !”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 446,271 reviews