One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,934 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We have just changed our car and Rhea took me through the process of updating the insurance. She explained everything carefully and with great patience. ( I am 80 years old ). The new insurance cover is now in place,completed with ease. I am a very happy customer.”

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Posted 7 hours ago

“VH3 Was very helpful”

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Posted 7 hours ago

“JCB changed my car insurance policy to another car very quickly, excellent”

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Posted 8 hours ago

“The Live chat with TJ1 was very successful where my query was dealt with within seconds and TJ1 shared the requested link to check the various options and quotes for my sons’ temporary cover. Thanks TJ1”

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Posted 15 hours ago

“My car insurance needed changing, I was unable to access it on line, but the customer service was brilliant!”

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Posted 16 hours ago

“Customer advisor Lauryn (LG3) made it simple changing my insurance over onto my new car. Very pleasant and professional. Happy with the price and explained extras they could add on.”

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Posted 16 hours ago

“LG3 I had a very nice chat about swapping my Insurance to a new car i am picking up tomorrow. I had great service from Lauryn and was all sorted in no time at all.”

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Posted 16 hours ago

“Very nice guy on helped with everything I needed. JC8”

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Posted 17 hours ago

“Great customer service from LG3 quick responses and cleared a problem that I had in no time”

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Posted 17 hours ago

“Very helpful.”

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Posted 18 hours ago

“WG1 was helpful and patient today. He took time to listen and when I was struggling to find something he was very tolerant and remained friendly throughout.”

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Posted 18 hours ago

“Excellent”

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Posted 18 hours ago

“Had a call from One Call as my Insurance was about to expire. Was initially gong to move companies as the renewal was far too expensive. Spoke with Leanne ( LE6.Leanne Warren-le6 'ITS COMING HOME' )who was very professional and she was able to match Swindon’s quote so ending up staying with One Call as. No complaints from me”

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Posted 18 hours ago

“have always found One Call excellent value for money on my car insurance. I recently went to renew my second car with them, luckily l was called by LE6.Leanne Warren-le6 'ITS COMING HOME' who was amazingly helpful. Talking me through the policy renewal she highlighted the drivers on the policy which reminded me that l no longer needed my neice on the policy. This saved me more money. I was really glad she had called. What an amazing service. Top marks from me.See less”

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Posted 18 hours ago

“I contacted the help desk through the online chat and the agent (MG9) was really helpful answering my query efficiently. Excellent service.”

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Posted 18 hours ago

“Tj1 gave best effort to help me today but sadly couldn’t add a family member to my insurance fie a couple of days. We will get a taxi to the airport insyead!”

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Posted 18 hours ago

“ELLA LEAHY gave me wonderful service and sorted my renewal so fast.Very happy with her service and happy to deal with.Thank you”

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Posted 18 hours ago

“bc1 five stars answered my questions promptly”

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Posted 18 hours ago

“Tj1 fixed my problem today with proof of a ncb after multiple attempts with other agents happy to have this resolved finally”

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Posted 19 hours ago

“Excellent conversation with the agent who dealt with me in a polite, comfortable and respectful manner Agent JM5”

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Posted 19 hours ago

One Call Insurance is rated 4.7 based on 431,934 reviews