One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,187 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,187 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I forgot to disable the dreaded auto renewal. Which made One Call try a bit harder to improve the quote. I'm not keen on this method. But the overall cover is fine and the service is good. But I have never made a claim.”

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Posted 16 hours ago

“I spoke with agent BC5 today and she was extremely professional and helpful with my enquiry.”

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Posted 16 hours ago

“I've been happy with the service offered by One Call and have chosen to renew my home insurance with them again. The cover I have is suitable for my needs at a fair price. Ella (EL3) was very helpful and efficient when I spoke to her this morning.”

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Posted 16 hours ago

“HI, I had no bed experience, just had to cancel my policy. This was dealt with by Annie am3 with no issues . Many thanks Annie”

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Posted 17 hours ago

“Leanne Warren LE6 was very helpful in dealing with my car insurance and getting a better quote than the original explained everything and was happy.”

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Posted 17 hours ago

“The agent, Connor, was very helpful. Quick and precise instructions.”

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Posted 17 hours ago

“SP6 understood when I got a bit confused in changing my details”

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Posted 17 hours ago

“My enquiry was dealt with by Sienna (SM6) She managed to resolve my issue of some missing paperwork and sent me a copy through the chat. 100% satisfied with the outcome.”

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Posted 17 hours ago

“Lawrence was great at his job thankyou”

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Posted 17 hours ago

“BG3 was extremely helpful and efficient and dealt with my query promptly and professionally”

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Posted 17 hours ago

“I contacted customer services today and was helped by Sara F, she was very pleasant and sorted my query very quickly, thank you so much.”

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Posted 17 hours ago

“Good result from Stevie SS9. The only downside was the long queue for the chat to start.”

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Posted 17 hours ago

“Just spoken to LH5 who helped me amazingly with all relevant information required. Would highly recommend him as an assistant, Thank you”

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Posted 17 hours ago

“LG3 Was very helpful and quickly responded”

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Posted 17 hours ago

“Had a live chat with Joshua, he was extremely helpful and efficient, exactly the customer service i love”

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Posted 17 hours ago

“I spoke to a very pleasant lady called Grace today to cancel my van policy due to I'll health. She was pleasant, efficient and made my call easier than I thought it was going to be. Thankyou Grace.”

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Posted 17 hours ago

“Fast response to my questions. CM1 was very helpful.”

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Posted 18 hours ago

“I contacted One Call today with a query about cancellation. Advisor SF7 swiftly dealt with my query, she was polite and efficient taking the stress away from my situation.”

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Posted 18 hours ago

“SB8 was very helpful and quick at responding”

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Posted 18 hours ago

“EF3 was very helpful and answered all my questions 😀”

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Posted 18 hours ago

One Call Insurance is rated 4.6 based on 422,187 reviews