One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 427,068 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 427,068 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The customer service assistant JP3 was extremely helpful in respect to revisions to my existing policy and renewal premium price match.”

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Posted 8 hours ago

“Excellent made my day thank you AR2.”

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Posted 8 hours ago

“I used the live chat series today with bh1 Ben i think it was great service”

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Posted 8 hours ago

“KS8 was a great help today and resolve my issue quickly. I would definitely recommend one call insurance”

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Posted 8 hours ago

“I used the livechat service and HM1 was very helpful and efficient, saving me money when amending my policy to reflect a change of vehicle.”

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Posted 8 hours ago

“Online chat worked to solve my problem (refund). EB7 was very efficient and professional and dealt with my query satisfactorily.”

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Posted 8 hours ago

“Very helpful and informative, polite and patient thanks”

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Posted 8 hours ago

“The lady was very courteous and polite very helpful.”

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Posted 8 hours ago

“I have just been dealing with JP3 and he has been super helpful in resolving my query. Many thanks Jack, keep up the good work!”

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Posted 8 hours ago

“LE6.Leanne Warren-le6 got me a great deal👍”

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Posted 8 hours ago

“Grace was patient, polite and informative.”

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Posted 9 hours ago

“Spoke with EE3 who sorted out my issue very quickly thanks”

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Posted 9 hours ago

“Very helpful agent. Provided a satisfactory alternative product”

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Posted 9 hours ago

“Very helpful and dealt with my query quickly The lady that I spoke to was very good I think she was KS8”

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Posted 9 hours ago

“The customer service from FS7 was great. Very helpful, understanding, and sorted out my request promptly.”

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Posted 9 hours ago

“Your chat assistant Ben - BH1 was brilliant and helped me with me query very quickly. He is a true asset to your team.”

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Posted 9 hours ago

“I dealt with cm7 who was polite and courteous and nothing was too much trouble .he went above and beyond the call of duty and I was extremely satisfied with the outcome of the enquiry I had”

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Posted 9 hours ago

“JC1 was of really good help when I used the chat facility to clear up some queries about insurance which I had just aquired.”

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Posted 9 hours ago

“I was dealt with by EW9 who dealt with my query quickly and efficiently thank you”

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Posted 9 hours ago

“Took this policy out due to the level of cover and a great price. Unfortunately dome details from a comparison site were not copied over but great customer service from representative EF3 to get these updated.”

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Posted 9 hours ago

One Call Insurance is rated 4.6 based on 427,068 reviews