One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 434,727 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 434,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MB9 was very helpful by providing clear and useful answers to my questions”

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Posted 5 hours ago

“Eg4 was very helpful today many thanks”

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Posted 5 hours ago

“Keeps finding extra features from One Call already competitive cover. Needed to check for EEC cover only to find it is already included like breakdown cover. Also for a generous 90days! Also real agents on their Live Chat always quick to attend and no need to go thru a series of BOT exchanges first. Jessica F (JF3) was very helpful to provide all the details and links for me to keep and study later on.”

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Posted 5 hours ago

“Asha AK7 was polite and courteous and dealt with my query, efficiently and professionally. She was able to clarify very quickly and rectify the situation. I was very satisfied with the outcome.”

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Posted 5 hours ago

“AD8 had Really good communication and very helpful. Appreciate what you did for me and how you helped me.”

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Posted 5 hours ago

“Elisha EG4 was great & super fast :-)”

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Posted 5 hours ago

“JT3 was extremely helping today in assisting with my car insurance”

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Posted 5 hours ago

“FP2 helped me massivly as a new driver- excellent- thank you”

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Posted 5 hours ago

“OC3 on live chat was really helpful and confirmed that what I needed to do was OK and information I thought was needed was not. Quite happy and would recommend using the service.”

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Posted 5 hours ago

“Needed to provided additional information for bike insurance. HG1 explained what was required and why very clearly. Not overly keen on these online chat's but HG1 made the experience very positive.”

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Posted 5 hours ago

“Great office trice via chat to amend employ details. AM5 Anna was very helpful”

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Posted 6 hours ago

“Fp2 was absolutely brilliant. Very polite, very throrough and super helpful. Nothing I asked was too much hassle, probably the best live support operator ive ever spoken to, really made my experience a good one. Thanks FP2😎”

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Posted 6 hours ago

“Hh2 was very helpful and sorted me out quick and easy.”

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Posted 6 hours ago

“Emily E was polite, efficient, amenable and resolved the problem quickly. 5 stars to her. Thankyou Emily But the original quote had gone up considerably. I wish you didn't do this. It makes you feel quite dejected.”

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Posted 6 hours ago

“Regards RE1. Very proffessional young woman. Answered all my questions without delay. Resolved my issue in s confident manner.”

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Posted 6 hours ago

“The member of staff I spoke with was very polite. She answered my questions clearly and talked me through options. Superb level of service. Her reference is ET3.”

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Posted 6 hours ago

“The process took too long !!!”

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Posted 6 hours ago

“TH9, Tia was very helpful today on resolving an issue for me regarding cancellation. A very kind and helpful person on the phone that’s rare these days!”

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Posted 15 hours ago

“CM7 was really helpful and friendly and saved me over £40 on my renewal. Thank you.”

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Posted 15 hours ago

“spot on sorted in no time at all with everything covered.”

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Posted 16 hours ago

One Call Insurance is rated 4.7 based on 434,727 reviews