One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,829 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to fs2 who was very helpful with my enquiry”

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Posted 1 day ago

“Chatted to a lovely person called Shayla.(SL4) More than helpful and sorted all my issues.”

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Posted 1 day ago

“RW2 made the process quick and easy”

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Posted 1 day ago

“Excellent service SP6 customer service chat was so helpfull and done exactly what i asked thank you”

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Posted 1 day ago

“Agent MB9 resolved the issue quickly and in plain language.Many thanks”

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Posted 1 day ago

“SM5 Sasha told me all I needed to know. Very pleasant and helpful”

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Posted 1 day ago

“cg1 Charlie Gosnay was so cheerful and friendly to me and helped me very quickly because I bought a personalised number plate for my car 🚗 and he transferred my insurance to the new one without any problems. He is an absolute credit to your team. Thankyou Charlie for your help 😁”

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Posted 1 day ago

“RW2 was very helpful, great service, thanks.”

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Posted 1 day ago

“Kia was very pleasant to talk to, very polite and very good at explaining all the questions that i asked her.”

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Posted 1 day ago

“i need to cancel my policy as i’ve sold my car, ar2 was amazing , she was so lovely and so quick , brilliant service”

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Posted 1 day ago

“I needed to make an amendment on my policy having managed to 'lose' the renewal letter. The agent, SP6, was extremely patient and helpful.”

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Posted 1 day ago

“AR6 was very helpful and polite and sorted my query straightaway. Thank you !”

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Posted 1 day ago

“Hi,today I had a live chat with advisor ML2 with regards to my renewal quote, as I had received cheaper quotes from other insurers. ML2 was most helpful and was able to secure my renewal at a slightly lower cost than the new insurer. I am therefore happy to stay with your company for another year and thank you very much. Would totally recommend your company.”

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Posted 1 day ago

“Agent MB9 was extremely helpful, courteous and very 'up' with facts..... Just what I needed”

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Posted 1 day ago

“NK3 sorted out what was needed”

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Posted 1 day ago

“EK2 was very helpful and patient with me. Top service!”

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Posted 1 day ago

“Called customer services to get proof of past no claims. SL4 was most helpful and efficient, emailing proof so I can pass on to new insurers. Thanks”

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Posted 1 day ago

“AT7 was brilliant at answering my questions and concerns and made me feel reassured about how to sort out my payments. His information was clear and prompt. I will have no concerns about contacting one call insurance in the future.”

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Posted 1 day ago

“GS6 fantastic customer service, responsiveness etc. Highly recommend this insurer! 5*.”

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Posted 1 day ago

“JM3 when asked for, stood to my full satisfaction and thank you. I was able to resolve my issue easier than finding a number to contact the OneCall. I have been with One Call for many years and will continue to be so.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 408,829 reviews