One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,446 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,446 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jf2 was very helpful and professional. I didn't have to wait long for a response from him and he/she answered all my questions comprensively.”

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Posted 17 hours ago

“LE6 was very helpful and a pleasure to speak to.”

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Posted 17 hours ago

“I have just chatted with JP3 and had a very straightforward experience. Thank you for dealing with my requests swiftly”

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Posted 17 hours ago

“JM3 sorted out my issues smoothly and in a timely manor. Thanks”

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Posted 17 hours ago

“EW9 - efficient. You need more reps on the chat though”

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Posted 17 hours ago

“TJ2 (Tara) did a fantastic job in getting me sorted in a very swift manner. Thank you for yuoir understanding Tara, it was much appreciated :)”

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Posted 17 hours ago

“JA1 was great. I got close to what I wanted and he did a fantastic job of making it simple.”

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Posted 17 hours ago

“Thanks to ti2 for sorting out an issue. Good work.”

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Posted 18 hours ago

“SS9 - Stevie was helpful and quick to respond, hopefully she’s not a robot!”

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Posted 18 hours ago

“*BC1** also known as BC1 made the necessary amendments to my car policy with minimum fuss and with professional friendliness. Thanks Bridie!”

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Posted 18 hours ago

“The highlight for me getting my renewal quote was Username AP7 (Abby) she made my renewal of insurance so easy and got me the best cover and got everything I wanted Thank you Abby (AP7) first class service”

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Posted 18 hours ago

“JM6, Easy and polite conversation to change the car on my policy. No unnecessary pressure. A very nice and quick process. Jasmine's attitude toward customers is doing the company proud.”

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Posted 18 hours ago

“Sn1 Very polite and patient. Helped with all my enquiries.”

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Posted 18 hours ago

“⭐⭐⭐⭐⭐ A breath of fresh air — zero pushy sales tactics! Huge thanks to ME8 for getting my car insurance sorted today. I usually dread the part of the call where the optional extras get pitched, but ME8 was brilliant. They clearly explained how the £500 excess protector actually works across multiple policies, broke down the real value of it, and then left the decision entirely up to me with absolutely zero high-pressure sales tactics. It felt like I was getting genuine, straightforward advice rather than a robotic sales pitch. Really impressed with the transparency and how easy they made the whole process!”

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Posted 18 hours ago

“Need to sort a payment. Once in the right place and talking to the right person, easily sorted. JC1”

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Posted 18 hours ago

“Very professional and to the point answer to queries JC1 helped me.”

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Posted 19 hours ago

“LM9 was super quick and helpful and even had a sense of humor (which isn't a given in the world of insurance!)”

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Posted 19 hours ago

“Friendly, polite and very efficient many thanks for your help. LE6.Leanne Warren-le6”

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Posted 19 hours ago

“Cm7 was very helpful and professional”

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Posted 19 hours ago

“Good service on line JP3 did a good job…very helpful service”

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Posted 19 hours ago

One Call Insurance is rated 4.6 based on 424,446 reviews