One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 416,902 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 416,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bg3 was so helpful. Excellent cannot fault”

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Posted 20 hours ago

“Ji9 has been brilliant sorting out my renewal for my new car. He sorted out a good price, very happy x”

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Posted 20 hours ago

“No issues very helpful”

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Posted 21 hours ago

“Very helpful and understanding customer service from TH3. Very appreciated by an older customer. Thank you.”

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Posted 21 hours ago

“Good service from ji9 changed my address with no problems, many thanks”

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Posted 21 hours ago

“BG3 was brilliant, I’m not very good with technology but helped me resolve my issue Thankyou”

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Posted 21 hours ago

“Megan F (MF7) was very helpful sorted my query out very quickly and put my mind at ease Well done”

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Posted 21 hours ago

“Tom was very helpful even gave me a bit of discount”

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Posted 21 hours ago

“Amazong for car insurance! Was easy to set up my new car and had a issue and went on chat and TM7 handled it straight away! Won't go anywhere else now, thank you 😊”

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Posted 22 hours ago

“Their chat system is very good but I would still have preferred to speak with someone in person. Very good service though and was able to resolve my query x”

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Posted 22 hours ago

“Customer service Very quick at sorting everything out and a very polite lady AK7 on the other end of the phone who explained everything to us. Thank you”

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Posted 22 hours ago

“Leah (LY4) was very helpful and clear. Only problem is I received this survey before any confirmation of new cover on newer vehicle and I am still waiting !!”

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Posted 22 hours ago

“Jake was great. He made changing over our vehicle insurance so easy and wasn’t pushy trying to sell me extra cover etc. thanks Jake for all your help. You were amazing.”

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Posted 22 hours ago

“All good.”

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Posted 22 hours ago

“SS9 was very helpful - thank you”

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Posted 22 hours ago

“I needed to cancel insurance cover on one of my car, Stevie was very helpful and dealt my inquiry promptly . Thank you”

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Posted 22 hours ago

“BG3 was very helpful today, she sorted out a problem for me very quickly, thanks Bethany”

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Posted 23 hours ago

“The agent AR2 was very helpful and friendly and made my call easy.”

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Posted 23 hours ago

“Dealing with query quickly”

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Posted 23 hours ago

“I spoke with Ella Leah **EL3** regarding my home insurance and she was able to assist me in obtaining a more suitable policy than previous. She was very helpful and professional in her approach. and I am pleased with the outcome”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 416,902 reviews