One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,353 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,353 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ne1 Niall was excellent dealing with my query, sorted in no time”

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Posted 2 days ago

“It was great dealing with LE6.Leanne Warren-le6 who assisted me in lowering my insurance renewal. A great service and clearly spoken over the phone. Would recommend.”

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Posted 2 days ago

“So easy to talk to and get things done”

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Posted 2 days ago

“Great customer service with live chat Niall NE1, once I explained issue he was able to sort out and sort out new insurance for me.”

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Posted 2 days ago

“I needed to change an occupation on my policy and agent LN1 made it so easy for me. No rushed messages or long waits for a response.”

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Posted 2 days ago

“AW1 was very helpful and quick solving my issue. I do recommend One call insurance.”

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Posted 2 days ago

“AW1 was very helpful and quick.”

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Posted 2 days ago

“BB7 - faultless service today , keep up the good work , happy Easter”

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Posted 2 days ago

“Ln1 helpful with my enquiries on live chat”

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Posted 2 days ago

“Co4 was very helpful”

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Posted 2 days ago

“Joel was a superstar, very professional and expedited my request with a great outcome.”

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Posted 2 days ago

“Customer service via live chat (AR5 Adam) are super helpful. Very prompt and looked after me well over the years, especially with breakdown recovery.”

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Posted 2 days ago

“Very helpful service today from Joel F, thank you!”

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Posted 2 days ago

“Eb7 (Daniel) was polite and helpful.”

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Posted 2 days ago

“CE4 on line chat agent has been absolutely great in helping me sort my insurance. Helpful, patient, attentive, polite, efficient and supportive. Really delighted with the service. CE4 is to be commended. Thank you!”

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Posted 2 days ago

“Joel (JF2) tried his best to sort my renewal quote -- sadly couldn't beat what I had secured elsewhere, but appreciated his patience and politeness whilst trying. Consequently he cancelled my auto renewal as equested.”

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Posted 2 days ago

“Joel (JF2) tried his best to sort my renewal quote -- sadly couldn't come close to elsewhere, but appreciated his patience and politeness whilst trying....”

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Posted 2 days ago

“I contacted one call on live chat for assistance with proof of no claims. What a fantastic experience with TS7. My enquiry was resolved instantly and an email sent to me even before the live chat ended. Brilliant service thank you.”

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Posted 2 days ago

“Speaking to Joel today he was very helpful and solved my renewal quote for me very pleased with how quickly he got it done for me”

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Posted 2 days ago

“Sorted out my query and change of vehicle. Took a few attempts to actually speahak to a person.”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 421,353 reviews