One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 449,484 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 449,484 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful lady called Tara TJ2 sorted out my policy update, which I couldn't do on the portal. very efficient and happy with the price for the policy update”

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Posted 12 hours ago

“The online chat is very useful if you want to amend your policy. The agent Ir2 was well informed and explained everything before I made the changes to my policy.”

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Posted 12 hours ago

“A prompt, polite communication. Thank you.”

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Posted 12 hours ago

“A prompt, polite communication. Thank you.”

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Posted 12 hours ago

“Happy with service. Sorted out for me quickly and easily”

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Posted 12 hours ago

“I spoke to a very helpful agent JA3 who explained everything to do with my policy checking I knew about all the benefits my policy comes with.”

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Posted 12 hours ago

“TW9 - took a while but got the required result!”

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Posted 13 hours ago

“Asked to cancel my insurance, listen and didn't try to upsell me on another one. 10 out of 5 stars would use again. JOB DONE. :)”

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Posted 13 hours ago

“Needed to change my details before my renewal. TW9 was very helpful, re changing the details and giving my new quote and then finishing the deal . Helpful, friendly courteous and efficient”

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Posted 13 hours ago

“Was on the live text with NP3 who was very knowledgeable and understanding with my questions”

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Posted 13 hours ago

“Very efficient company, and saved money, have been with this company a few years now. Agent ***DB4*** was very helpful and polite.”

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Posted 13 hours ago

“I spoke to RK3 today and had a quick resolution to my query. Very good service”

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Posted 13 hours ago

“AS3 is a star very prompt service.”

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Posted 13 hours ago

“Melissa - MX2 - worked hard to lower my quote - very professional 5 ⭐️”

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Posted 13 hours ago

“PS1 WAS EXCELLENT IN EVERY MANNER .Not forceful but infomative and very helpful .”

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Posted 13 hours ago

“Agent MX2, was very helpful, I had a slight issue which was resolved very quickly. I'm more than happy to continue using One Call for my insurance.”

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Posted 13 hours ago

“Just reviewed my vehicle insurance renewal with Leon LC6 and received brilliant service very easy and informative process and offered me a lot lower price on my renewal which I was very pleased to accept many thanks for a great service.”

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Posted 13 hours ago

“Thanks for a quick and efficient service today.”

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Posted 13 hours ago

“LN1 was very good ^ explained & answered my question clearly which I understood.”

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Posted 13 hours ago

“Before my renewal l done the usual shopping around for any better offers. I then resorted back to OCIS A17 who took my call and l thought l had hit the jackpot. At first l was apprehensive due to a recent motoring offence. However l was politely and professionally informed of a deal which which was amicable and suited my income being a retiree and it was very much appreciated 👏”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 449,484 reviews