One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 448,989 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MI4 agents was so helpful and sort the things for me”

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Posted 1 day ago

“JB3 was my customer service agent today and helped me significantly and with ease. They answered all of my questions promptly and professionally and got everything sorted for me. Great work!!. Many thanks.”

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Posted 1 day ago

“Ti2 was very helpful with my policy amendments today.”

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Posted 1 day ago

“I requested a policy with One Call and the person I dealt with,JC8, was extremely helpful and thorough in my dealing with him. He explained everything in great detail. Thank you.”

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Posted 1 day ago

“SM6 was really helpful and responsive”

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Posted 1 day ago

“I have been with One Call Insurance for many years now and I see no reason to change. My car insurance renewal was made easy with SN1. I was given options to my policy which were explained to me in a friendly and professional manner. Thank you.”

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Posted 1 day ago

“Good customer service from AP8, gave good advice and expalined the issues and how to support”

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Posted 1 day ago

“EW9 was very quick in dealing with my questions and resolving it straight away with no hassle or fuss very happy with this service and will definitely be using them again x”

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Posted 1 day ago

“The operative FF2 was really helpful and effective in dealing with my query. He made the whole experience very easy for me. I'm very happy with the outcome.”

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Posted 1 day ago

“Ai2 helped me change my address on my policy that I could not do on there online system. Many thanks to them for sorting it out for me.”

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Posted 1 day ago

“Kahee was very helpful and polite throughout our conversation. He kindly sent an email that allowed me to reply with the attached proof of postage and followed this up with confirmation of safe delivery.”

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Posted 1 day ago

“Excellent service couldn’t have wished for more”

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Posted 1 day ago

“Renewal due and received news that resulted in myself being out of the country for a while and had to cancel ….process was made so easy especially in the middle of. Unexpected crisis….thank you so much Sian for being so understanding and making the situation a bit easier for me 5/5”

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Posted 1 day ago

“Ai2 Absolutely brilliant service cannot fault you. Thank so very much xx”

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Posted 1 day ago

“SK3 was very helpful, easily changed my car insurance to a van, Customer Service was very good. Clear explanation of the changes to the policy and very helpful. Also offered the 3 year fix price.”

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Posted 1 day ago

“Changed motorbike details over with JM3, easy process all good. Thanks Jack”

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Posted 1 day ago

“BC5 was very helpful and gave a speedy reply”

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Posted 1 day ago

“Changed address via live chat with Ai2. Very quick and professional.”

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Posted 1 day ago

“JF2 was quick and helpful in obtaining a new renewal price which was more favourable. Thank you Joel.”

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Posted 1 day ago

“I had to contact using live chat today and JB3 was the person I spoke to. He was very helpful with what I needed”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 448,989 reviews