One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,258 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,258 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“thank you SF7 Very very helpful person just wish at my age i could speak to a human”

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Posted 5 hours ago

“Help staff - (Elizabeth) with quick response time”

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Posted 5 hours ago

“FF2 was very helpful in finding the best deal on my bike insurance renewal. Very happy with it.”

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Posted 5 hours ago

“I usually hate Livechat as it’s faceless and impersonal but today’s interaction with Ben D was both helpful and productive; I’ll be a little let hesitant in using it in future.”

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Posted 5 hours ago

“Ti2 was absolutely brilliant, clear, consise, gave me all the information I needed, made it all very easy. A credit to you as an employee.”

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Posted 5 hours ago

“AK7 Asha was very helpful, polite, friendly and understanding that not everyone knows their way around computers. It was a pleasure dealing with her.”

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Posted 5 hours ago

“Wp1 was very helpful I would like to rate 5 stars to him.”

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Posted 5 hours ago

“RB1 gave outstanding customer service and is a credit to the company.”

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Posted 5 hours ago

“EE3 was excellent, very helpful and sorted my query out quickly and without fuss”

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Posted 5 hours ago

“Ld7. Super efficient”

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Posted 6 hours ago

“My online chat host, Stacey - SB8 was very efficient and helpful. Thank you”

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Posted 6 hours ago

“PE2 was extremely helpful explaining everything in great detail.”

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Posted 6 hours ago

“JP3 was 5* today, really helpful. He was prompt to reply to my concerns and able to quickly sort out my new policy. On the strength of his input, I decided to stay with One Protect rather than insure my car elsewhere”

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Posted 6 hours ago

“SP6 or Shanice was extremely patient and very helpful, great customer service, and provided a great price to actually better a cheaper quote i had received .thank you”

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Posted 6 hours ago

“SM2 was really helpful today. She was very efficient and helped me out with no problem at all. She is an asset to your company.”

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Posted 6 hours ago

“Reported a health change and the person a spoke to was very helpful”

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Posted 6 hours ago

“AW1 was very helpful in our chat today and fully understood my requirements”

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Posted 6 hours ago

“As3 dealt with my query quickly”

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Posted 6 hours ago

“IS1 was the representative that helped me. She was very helpful and sorted my query promptly and professionally.”

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Posted 6 hours ago

“Ss9 was very helpfull with my inquiry very good customer service”

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Posted 6 hours ago

One Call Insurance is rated 4.7 based on 431,258 reviews