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One Call Insurance Reviews

4.6 Rating 417,271 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 417,271 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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SP6 had Excellent communication, quickly helped me sort out my issue, polite too!
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Posted 1 day ago
ET1 (Up the blades) was excellent in every respect
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Posted 1 day ago
Your agent EW 2 has been extremely helpful with my call today updating my policy . I am new to this as my husband passed away. Fantastic young lady thankyou deserved 10/10.
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Posted 1 day ago
Enagaged with Ben "BH1" in an online chat regarding the logistics of changing my car insurance policy to a new car next week that won't have the licence plate number registered until the sale is complete, so I cannot make the change myself now via the customer portal for the purchase date in preparation as the registration number returns "not found". Ben explained what I would need to do on the day once the car was registered, gave me a contact number to call on the day, gave me a quote for the extra cost and added a note to my file for whoever picked up the call, but suggested to save repeating everything again on the day I ask for him.
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Posted 1 day ago
MG9 - many thanks for helping with a sensitive subject today
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Posted 1 day ago
LG3 was helpful and polite.
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Posted 1 day ago
Very good conversation!
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Posted 1 day ago
Listened and helped with my request. Chatted with ac5.
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Posted 1 day ago
OC3 was amazing today help with my enquiry and also managed to sort it all for me. Excellent service
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Posted 1 day ago
Jm6 was amazing. Great customer service. Helped no end. Happy with a refund. Very friendly and professional. Perfect 👌 Iain Taylor
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Posted 1 day ago
LE6.Leanne Warren-le6 Really helpful & understood my needs.
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Posted 1 day ago
MP9 responder on chat function followed through on my enquiry very effectively.
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Posted 1 day ago
JC8 was very helpful when I changed the car on my policy, agreed to post me out a new copy and said there would be a quote from one call at renewal time
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Posted 1 day ago
NK3 answered all my questions quickly and presise but I was disappointed there was no refund to me if I cancelled my policy with 6 months remaining
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Posted 1 day ago
Online agent JG4. Very efficient and friendly, happy with the service.
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Posted 1 day ago
Very good sales lady and cost is competative sleas lady = LE6.Leanne Warren-le6 
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Posted 1 day ago
Excellent service, great advice
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Posted 1 day ago
Online chat agent ci9 was excellant at sorting out my car insurance requote.
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Posted 1 day ago
My problem was handled by Adam. He was polite and efficient and, most importantly, solved my issue quickly, which stopped me worrying. So good to know that this company actually cares. Excellent customer service!
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Posted 1 day ago
JG4 Was friendly and efficient today Excellent service Thank you
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 417,271 reviews