One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,454 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“FS7 GREAT SERVICE AND EASY TO DEAL WITH THANKYOU”

Helpful Report

Posted 14 hours ago

“More than happy with the service I received today from Solomon. With a slight adjustment to my policy I saved £50, .Thank you again, Solomon, and to all at One Call Insurance for first class service. Richard Abel”

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Posted 14 hours ago

“great customer service, very efficiently handled my call, professionally worked out a new quote and whilst it was still not competitive, the customer service via online chat worked very well”

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Posted 14 hours ago

“excellent service”

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Posted 14 hours ago

“First class service, dealt with promptly, everything required to change policy was sorted. Very friendly and knowledgeable agent, thank you so much, very satisfied customer.”

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Posted 14 hours ago

“GM2 was very helpful, answered all of my questions and offered advice and alternative options to my policy”

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Posted 14 hours ago

“very helpful with policy renewal and open with all prices.thanks mb1”

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Posted 14 hours ago

“I consulted one call today to check on some details regarding a new policy. I chatted with ja1 who could not have been more helpful or efficient even pointing out to me how my policy could be improved. He put my mind at rest and I am impressed. Thank you OneCall.”

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Posted 14 hours ago

“I needed some information from my car insurance and spoke to Isabelle on Live Chat. She was very helpful and provided me with the information I needed promptly. I would give Isabelle 5 stars.”

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Posted 14 hours ago

“Hg1 helped to change the date of my direct debit and confirmed police cancellation status had been removed. Was efficient and helpful.”

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Posted 14 hours ago

“GB3 Did what I needed to be done quickly and answered my questions clearly”

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Posted 14 hours ago

“Great, quick communication and change to policy by RW2.”

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Posted 14 hours ago

“SS9 superb service couldn’t have wished for a better transaction so helpful many thanks Stevie”

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Posted 14 hours ago

“GB3 was very helpful and helped me resolve the queries very quickly.”

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Posted 14 hours ago

“agent sf3 was very helpful & professional in the way my query was addressed”

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Posted 14 hours ago

“Lewis was very helpful, knowledgeable and efficient Very polite”

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Posted 15 hours ago

“Great customer service, needed to call as the online didn't except my changes. When I spoke to Tom the quote was already there, he explained everything very clearly . Monthly cost , excess ect. Price was very fair , quick friendly polite service. Will recommend to all my friends and family .”

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Posted 15 hours ago

“I used the chat feature today as I was confused over the wording on a new policy. I spoke with Lewis EW9 who very kindly pointed out the wording and put me mind at ease so I bought the policy! Much quicker than phoning. Hope I get EW9 again if I need them.”

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Posted 15 hours ago

“3 Star average overall 1 Star - I attempted to convert a quote to a policy yesterday, following full payment, I received a notification that OneCall were unable to process my request. So I processed my new insurance elsewhere. So needed to get the request cancelled 5 Star - I was advised to contact the Online support team. CONNOR was very helpful very quickly”

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Posted 15 hours ago

“Very prompt response- helpful service from co4- thank you”

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Posted 15 hours ago

One Call Insurance is rated 4.6 based on 408,454 reviews