One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 439,749 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 439,749 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elisha was polite, knowledgeable & got my premium down by nearly £100, very pleased. Makes me wonder why the broker didn’t do this in the first place!”

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Posted 6 hours ago

“Lauryn (LG3) was quick and efficient at sorting out an issue. Thank you!”

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Posted 15 hours ago

“I was very pleased with the service I received from LN1 at One Call; he was friendly, helpful and efficient. I have always had good interactions with One Call staff and he was no exception.”

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Posted 17 hours ago

“AK7 - very efficient and knowledgable”

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Posted 18 hours ago

“I had probkem adding another driver to my car insurance and agent username SS9 sorted this out really quickly on the online chat.”

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Posted 19 hours ago

“lewis was very helpful LN1”

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Posted 19 hours ago

“Needed to use chat. Answered promptly and to all my queries”

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Posted 19 hours ago

“Price and delivery of service from Ln1 first class. Very helpful”

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Posted 19 hours ago

“Needed help with my policy, and sm6 went above and beyond to help me sort it. Very happy with sm6 help 👍”

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Posted 20 hours ago

“My policy needed to be cancelled before it renewed and the system wouldn’t let me do it on line. SW investigated and processed the cancellation promptly and with little fuss.”

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Posted 20 hours ago

“Rep EW9 was professional knowledgeable. Although I thought increase in premium was unjust I did appreciate the explanation. I only hope that I am fairly treated by the insurance underwriters in due course when the situation is resolved.”

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Posted 20 hours ago

“Caitlin was great , she helped me as my details were not on my account. I was concerned when the portal said I had no policy but she has sorted the account access now. Thanks really helpful and quick.”

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Posted 20 hours ago

“Is1 was so helpfull and polite. A pleasure to deal with”

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Posted 20 hours ago

“LE6.Leanne Warren-le6 'TEAM TIKI' Had a lovely phone call from Leanne this evening very pleased as with some minor adjustments Leanne was able to reduce my insurance renewal Thdnk you”

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Posted 20 hours ago

“Brilliant service from ISO1 today. Would highly recommend. Was fast and had all the answers thank you”

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Posted 20 hours ago

“once i got a spot to a agent was quick precise she explained things quick and fast TJ2 was great”

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Posted 20 hours ago

“sw1 was very helpful with my car insurance and I was very happy with the quote I received. with thanks.”

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Posted 20 hours ago

“I can highly recommend One Call Insurance. The customer service is excellent. Especially if you are a pensioner who like me not very clued up with on-line. My chat today was with AR2 and I cannot thank you enough for your help and kindness. Well done an asset to the company.”

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Posted 21 hours ago

“Contacted One Call today with issue about renewal and the agent Caitlin G co4 was very helpful with my request .”

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Posted 21 hours ago

“LN1 sorted my query out. Very helpful and informative. Happy customer”

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Posted 21 hours ago

One Call Insurance is rated 4.7 based on 439,749 reviews