One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,253 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,253 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to josh today . Excellent customer service solved my issues. Jh7 thank you for all your help”

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Posted 1 day ago

“Great company can't fault the service and agent Ar5 was very helpful”

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Posted 1 day ago

“I would just like to say that I was extremely pleased with the customer service from one call insurance. The fella WG1 was a star , very polite , very helpful , very quick and efficient. Very nice chap indeed . It was 5 star plus .”

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Posted 1 day ago

“Great service, my call was answered quickly and a good price was offered. My call handler, CM7 was friendly, positive and professional.”

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Posted 1 day ago

“Becca was really helpful and sorted out my queries in no time.”

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Posted 1 day ago

“JF3 was very helpful and explained everything fully”

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Posted 1 day ago

“Slight delay in contacting the live chat as it was busy but after that came a speedy and helpful reply which fully resolved my query in a matter of minutes. This was from CN4. Thank you Connor”

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Posted 1 day ago

“Good service considering got nowhere talking to 3 other agents thanks again s47”

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Posted 1 day ago

“LH5 very helpful and resolved my issue super quick. Thank you!”

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Posted 1 day ago

“Is1 was helpful, efficient and clear on the chat. You couldn’t ask for more.”

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Posted 1 day ago

“BG3 Was really helpful is finding and sending over my no claims certificate so quickly and efficiently”

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Posted 1 day ago

“I can't praise them enough. Very helpful and would recommend one call to anyone. Nothing was too much trouble and my issue was enquiry very quickly”

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Posted 1 day ago

“Very quick service by becca w”

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Posted 1 day ago

“ME8 sorted out the cancellation of my car policy efficiently and politely. I have sold the car.”

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Posted 1 day ago

“Spoke with LE6.Leanne Warren-le6, very helpful and efficient person, sorted out my problem in no time.”

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Posted 1 day ago

“Fabulous service from ME8 Thanks”

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Posted 1 day ago

“Not overjoyed about paying a cancellation fee when I was also looking to take out another policy but JC1 was very helpful. She did her job professionally and helped soften the blow landed by One Call's regulations. Because of her attitude, I'll probably return.”

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Posted 1 day ago

“EK2 WAS VERY THOUROUGH AND METHODICAL AND WEN THROUGH EVERYTHING CLEARLY WITH ME THATS WHY I AM AWARDING HER 5 STARS”

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Posted 1 day ago

“THe agent JM6 helped me go through a difficult change to my policy, and was vey careful about the details required. But we got there in the end.”

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Posted 1 day ago

“LM9 Was extremely helpful and really quick at dealing with my change request. They were friendly and efficient and explained everything clearly.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 421,253 reviews