One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,482 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,482 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JM3 provided outstanding service, responding promptly and resolving everything I needed quickly and professionally. Couldn't be happier with the support received.”

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Posted 19 hours ago

“JM3 was Very quick at responding and sorted me out with everything I asked for”

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Posted 19 hours ago

“LD7 was very helpful”

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Posted 19 hours ago

“BL1 was very helpful”

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Posted 19 hours ago

“Ben was super helpful and friendly. He took time to re read all the points on the policy that I didn’t understand.”

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Posted 19 hours ago

“Really appreciate rheas help today . Thankfully I decided to check my policies to see if they had been amended. As the person I bought the car from reckoned he done it for me, but he hadn't. But reah sorted it all out for me .”

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Posted 20 hours ago

“AS5 . Adrian Sproston was extremely patient and helpful while dealing with my call. He explained everything clearly and told me all my options.”

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Posted 20 hours ago

“SF7 was very helpful today. I had made an error on my policy but she also helped me add a person temporarily to my policy. Whilst I find the ‘chat’ text hard to get my head around - she made it easy for me.”

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Posted 20 hours ago

“Jack was able to sort out my issue quickly and easily.Very helpful and efficient!Great customer service”

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Posted 20 hours ago

“Nice to see no AI bots on an online chat service. Quick resolution to my query and very happy with the price provided. Very Happy customer.”

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Posted 20 hours ago

“Good afternoon I would like to leave an outstanding review for Leanne LE6.Leanne Warren-le6 What a credit to your team. Really helpful answered all my questions put me at ease throughout the process I am now a platinum member, so here’s to another year of safe driving Thank you, one call.”

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Posted 20 hours ago

“BC5, help me through my request EXCELLENT MANY THANKS Barry”

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Posted 20 hours ago

“Changing payment details, very helpful and extremely quick. Thank you EW2”

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Posted 20 hours ago

“Is1 was very helpful today and action what I needed”

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Posted 21 hours ago

“As always, OneCall are efficient, clear, and effective in their customer support and communication. Renewal is easy and prices can be challenges. NP3 was excellent and quick. No hassle at all.”

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Posted 21 hours ago

“Chatted with HG1. Excellent service.”

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Posted 21 hours ago

“I was connected to satellite s who was very helpful, respectful and professional in dealing with my query.”

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Posted 21 hours ago

“Very good and helpful service from TW9”

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Posted 21 hours ago

“JH7 helped me with my enquiry quickly and efficiently. Very impressed”

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Posted 21 hours ago

“My call was handled by a very experienced caller TW9 he made sure I understood everything that was being done .He is an incredible asset to your Company .I would recommend friends and family to call you for a quote .”

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Posted 21 hours ago

One Call Insurance is rated 4.7 based on 436,482 reviews