One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,218 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to re1 today about my insurance renewal very happy with the service I got thank you 😊 re1 got a 5 from me”

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Posted 15 hours ago

“Fast and efficient service”

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Posted 15 hours ago

“I chatted with JF2 about my renewal and they were really helpful and sorted a great deal for me. Great customer service - thanks!”

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Posted 15 hours ago

“AR5 was really helpful and sorted my query out for me satisfactory.”

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Posted 16 hours ago

“I spoke to OC3 - really helpful - solved my query in good time I'm happy with the service they gave me”

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Posted 16 hours ago

“(SH1) Very helpful dealing with stopping my renewal, offered a much better price but my issue was the provided cover, being a broker their emergency cover is third party and the experience of contacting them has prompted me to seek an insurer who also owns/provide all aspects of the home/emergency cover.”

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Posted 16 hours ago

“AM3 was very helpful on the Live chat”

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Posted 16 hours ago

“Jake P user name JP3 is really helpful and well explained every questions I had. I am really appreciated his service today. I highly recommend One Call Insurance and I will be with them as long as I can. Great Service Jake. Keep it up.”

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Posted 16 hours ago

“I was helped by Anais today (AS3) who was excellent. She provided a competitive quote for me which I chose due to the level of cover and the additional benefits. I would recommend One Call Insurance and Anais due to the good service provided.”

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Posted 16 hours ago

“I was helped by Sarah SM2. Very helpful and efficient. Made process very quick & easy. Thank you.”

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Posted 16 hours ago

“I had a great experience speaking with HS1! A week ago, I received a disappointing renewal quote that wasn’t even close to last year’s deal, and I was considering looking elsewhere for my car insurance. However, remembering how helpful the team was last year, I decided to give it one more try. I’m so glad I did! HS1 was fantastic, took the time to find me a great discount and offered me the best deal. I’m really happy with the quote and truly appreciate her effort and excellent customer service. Thank you, HS1!”

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Posted 16 hours ago

“AP8 was excellent today. Really helpful and clear regarding instructions. AP8 was calm, positive and friendly as well as being informative and reassuring. AP8 was professional and polite - I feel that I've really been looked after - thank you!”

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Posted 16 hours ago

“Live chat with SB8 was efficient and easy to use. Agent was polite and knowledgeable and informed me of all the necessary information.”

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Posted 16 hours ago

“SH1 asked for a renewal quote she was helpful and quick to respond thanks.”

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Posted 16 hours ago

“AR5 easy and friendly. Kept a customer from leaving!”

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Posted 16 hours ago

“Probably the best service that I have experienced from an insurance company. It took literally 2 minutes for the agent (IS1) to complete the task of changing my number plate, superb !”

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Posted 16 hours ago

“SB8 was helpful and quick to respond”

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Posted 16 hours ago

“JP3 WAS VERY HELPFUL! VERY EASY SORTED MY PROBLEM OUT! THANKS AGAIN 👍”

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Posted 16 hours ago

“My query was quickly answered and the chat with FP2 very polite and helpful”

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Posted 16 hours ago

“SH1….what a star. Quick easy and fuss free.”

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Posted 16 hours ago

One Call Insurance is rated 4.7 based on 448,218 reviews