One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 444,883 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 444,883 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“chatted with 'ir2' today. Everything was sorted nice and quickly and everything was explained clearly. Thanks”

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Posted 8 hours ago

“JK7 was very helpful in sorting out my car insurance renewal. Made it very easy.”

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Posted 8 hours ago

“MX2 was very helpful and knowledgeable about a change of car details and renewal. Excellent service.”

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Posted 9 hours ago

“PS1 was very helpful”

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Posted 9 hours ago

“Had to cancel my policy and jack p JP3 was both helpful and understanding”

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Posted 9 hours ago

“Agent AA5 dealt with my query today, he was so very helpful. Talked me threw every step due to it being a delicate situation. He was patient and understanding. Adam A is a credit to your company”

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Posted 9 hours ago

“LD7 was very helpful in updating my policy. Thank you so much.”

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Posted 9 hours ago

“Although i found the portal not much help and confusing,FP2 was excellent and efficient in helping me change my insurance over from one vehicle to another.thank you FP2”

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Posted 9 hours ago

“CJ8 was very helpful in sorting my request to change my insurance over to a new car”

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Posted 9 hours ago

“Thank you for the help. PS1 was very helpful & efficient.”

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Posted 9 hours ago

“Joel was very helpful in matching insurance quote with another company.”

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Posted 9 hours ago

“I found this so easy and polite HH2”

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Posted 9 hours ago

“Had a quick chat with WP1 today who was very helpful in adding a note to my policy and was happy to answer all of my questions.”

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Posted 9 hours ago

“WP1 was extremely helpful and very patient with me. An excellent service provided quickly. Thank you”

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Posted 9 hours ago

“ET 1 was very helpful im satisfied with my new quote”

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Posted 9 hours ago

“Spoke to KT7 on the online chat regarding my upcoming renewal. I wanted to cancel as had found a better price elsewhere. Kadie offered me a great price with better cover than I was getting elsewhere and got me renewed super fast. Great service”

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Posted 9 hours ago

“My call was answered quickly and RE1 helped me amend my car insurance policy which is due for renewal this month. She completed the whole process efficiently, with good humour and a clear voice - Important for an elderly lady!”

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Posted 9 hours ago

“Talked online today to EF3 - he was very patient and answered all my questions accordingly. He also listened when I was unhappy about paying my admin fee as I had tried to make my change online and couldn't due to reasons out of my control so I paid a reduced admin fee which was appreciated ..... and it's important when a customer feels listened to. Thanks again.”

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Posted 9 hours ago

“SM5 was great in helping me find a better deal for my renewal quote.”

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Posted 9 hours ago

“JP3 Tried to help with my renewal but was unable to do so. But very professional.”

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Posted 9 hours ago

One Call Insurance is rated 4.7 based on 444,883 reviews