One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,426 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“IR2 was very helpful & quick, unusual in these link calls”

Helpful Report

Posted 9 hours ago

“ME8, Maddison was super efficient and helpful, and got my request done in no time. THanks Maddison!”

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Posted 9 hours ago

“BC1 acted promptly and professionally and provided good information.”

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Posted 9 hours ago

“EW9 was very helpful with my query and dealt with it in an efficient manner. However I have to say I do not like One Call Insurance system ofbeing unable to speak on phone to an agent. As an 84 year old I prefer personal contact.”

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Posted 9 hours ago

“I have just renewed my vehicle and used the chat portal to chat to One Call to update my policy. The reference for the operator I dealt with was KS8 and I've got to say that although this was all done by chat it felt like like it had a personal touch and the operator was very informative with my options and the whole thing only took about 10 minutes. I've been with this company a couple of years now and can't recommend them enough.”

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Posted 9 hours ago

“Tj2 was very helpful through the live chat function, got my problem sorted quickly and easily.”

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Posted 9 hours ago

“Bg3 was really helpful and dealt with my query quickly and efficiently”

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Posted 9 hours ago

“CH5 was extremely helpful, customer service was 10/10 helped me reduce my premium as requested”

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Posted 9 hours ago

“Negotiated a satisfactory car insurance renewal with Jake Kidger on Monday. Tried to confirm it online today but computer jammed so phoned One Call and VH3 sorted it, no problem. Thank you both for your assistance, guys.”

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Posted 10 hours ago

“Ir2 was very polite and professional. They dealt with me swiftly and with courtesy and an excellent customer service representative”

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Posted 10 hours ago

“I have just amended my policy for change of vehicle via the chat line. The call was handled very efficiently by agent SM3”

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Posted 10 hours ago

“I hate using chat lines as I would rather talk to someone on the phone. I was very hapy that Sian B was very helpful and quick and gave me all the answers I required to my queries.”

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Posted 10 hours ago

“SK3 (Sian) was nothing but helpful when I was looking for a renewal price. They helped me find the best price available. Thank you”

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Posted 10 hours ago

“One call insurance rang me about renewing my car insurance what a very polite person LE6.Leanne Warren was she was brilliant from start until the end it was first class.”

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Posted 10 hours ago

“EW9 (Lewis) was very helpful with my queries. He very efficient and friendly when asking about my coverage requirements.”

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Posted 10 hours ago

“LD7 was very helpful and efficient agent who knew exactly how to answer my questions and had lovely manners. Great service very impressed.”

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Posted 10 hours ago

“CM1 was really helpful with my query. I was hesitant that I’d be back and forth on the chat for a while but he explained everything quickly and simply and I was able to have my issue resolved within 5 minutes.”

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Posted 11 hours ago

“LG3 was so helpful and efficient and resolved my question as quick as a flash very professional and great customer service I highly recommend LG3”

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Posted 11 hours ago

“Wonderful Quick service polite agent no problems at all very straightforward.”

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Posted 11 hours ago

“KS8 was incredibly helpful with the issues I needed sorting and making changes to my policy that were required.”

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Posted 11 hours ago

One Call Insurance is rated 4.6 based on 419,426 reviews