One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 444,521 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 444,521 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“CO4 was really helpful in answering my question promptly.”

Helpful Report

Posted 1 day ago

“RW2 very helpful and efficient service thankyou”

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Posted 1 day ago

“LN1 helped with my query with no issues, very polite and considerate and offered me options i didn't know about Thanks Nigel Bullock”

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Posted 1 day ago

“CL4 We were ringing to cancel our renewal, however, after a long conversation with the advisor we decided to stay and renew. The adviser saved us some money, explained everything in detail, listened to our questions and answered everything. Top job, thanks.”

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Posted 1 day ago

“I used there online chat and it seemed to work very well EK2”

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Posted 1 day ago

“Chat with MB9. Great service and sorted my renewal quickly.”

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Posted 1 day ago

“Good service from becca”

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Posted 1 day ago

“BB7. Agent. Did process my cancellation quickly. But could have tried to quote a competitive price for me to stay”

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Posted 1 day ago

“EK2 WAS efficient friendly patient and made my problems disappear. All sorted efficiently and quikly thankyou Erika”

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Posted 1 day ago

“Taylor the agent was brilliant, polite and knowledgeable. But trying to cancel the auto renewal was a nightmare, could only cancel by a telephone call and the number given was unobtainable!! Tried 3-4 times to no avail. Terrible website.”

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Posted 1 day ago

“Not really on this occasion. Just made a vehicle change for my car that I collected yesterday. The reg brought up the correct details of the vehicle and so paid the change fee and thought nothing of it. I collected the car yesterday and then downloaded the certificate when I got home last night, only to find they had the wrong vehicle completely. I went through the change with the service representative and he tried to suggest that I had got it wrong. The problem here is the automated details that were returned by their computer systems were correct. What went wrong was beyond my control and I still had to pay more money. Ok so they didn’t charge an admin fee, but he still approached it as if it was my fault. I paid the fee but won’t use them again”

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Posted 1 day ago

“Very helpful thank you”

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Posted 1 day ago

“Very good service from Joel. Helpful, polite and a speedy service.”

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Posted 1 day ago

“Becca W. Was very helpful in providing me with the information I needed”

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Posted 1 day ago

“Caitlin was very helpful today Thank you very much”

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Posted 1 day ago

“Friendly and efficient, Tim offered options to meet our needs in insuring our new vehicle!”

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Posted 1 day ago

“I found one call to be a good insurance company, so much so that I insure my car and home with them. That’s something I’ve rarely ever do. I just renewed my building and contents insurance and found the representative KR5 very helpful.”

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Posted 1 day ago

“LN1 made it very easy and straightforward to adjust my policy as needed. Always had very good service pricing and easily accessible help from this company. Recommended!”

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Posted 1 day ago

“The first contact was through the portal and I couldn't find what I needed so I had to type a message that did not go well at all ,I felt the person just wasn't interested 😕 that lead me to call because I was a bit miffed !! I was connected to a lovely lady VH5 (Vienna) she understood my request and had my problem solved within 15 minutes...I was very happy indeed 😊”

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Posted 1 day ago

“Great service from the colleague FS7 tonight when making a query Thank you”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 444,521 reviews