One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 427,663 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 427,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick and efficient support.”

Helpful Report

Posted 1 day ago

“I had a query regarding the renewal policy for my car insurance and JL9 helped answer my question. I found the whole process of using the web chat quick and easy.”

Helpful Report

Posted 1 day ago

“Answered quickly, very polite got things sorted out for me”

Helpful Report

Posted 1 day ago

“EE3 was efficient and dealt with very issues quickly.”

Helpful Report

Posted 1 day ago

“Their strong commitment to efficiency ensured the withdrawal was completed promptly and in a well‑organized manner. Every stage of the process was handled with care, communicated clearly, and managed with consistent professionalism. They minimized delays, addressed questions as soon as they arose, and maintained full transparency from start to finish, turning what could have been a stressful situation into a smooth and reassuring experience overall.”

Helpful Report

Posted 1 day ago

Helpful Report

Posted 1 day ago

“ME8 was very helpful with the vehicle change. Well recommended..”

Helpful Report

Posted 1 day ago

“Issue with my policy, contacted One Call, got JCB via the chat, and they were very helpful. Got to the root, and a solution has been found. Very good, informative, pleasant.”

Helpful Report

Posted 1 day ago

“JC8 answered my question quickly and efficiently, a rare thing these days”

Helpful Report

Posted 1 day ago

“FS7 Was a fantastic agent, he was very prompt and answered all queries effectively putting me at ease. I look forward to having my insurance with you.”

Helpful Report

Posted 1 day ago

“Bethany - BG3 agent was very helpful and quick, thank you”

Helpful Report

Posted 1 day ago

“PS1 dealt with my request promptly and efficiently. thanks”

Helpful Report

Posted 1 day ago

“This is my first time with one call insurance, my query was dealt with quickly. Ce2 was very helpful”

Helpful Report

Posted 1 day ago

“SP6 managed to reduce my renewal premium quote and fixed it for three years. It is now set and I can forget trying to make changes for a while. This was a good deal in my book.”

Helpful Report

Posted 1 day ago

“Very quick service, quote accepted and agent Ji9 (Jake) uploaded changes to portal quickly.”

Helpful Report

Posted 1 day ago

“Quick and helpful answer to my enquiry”

Helpful Report

Posted 1 day ago

“PS1 was clear and efficient in sorting out my renewal information.”

Helpful Report

Posted 1 day ago

“Excellent service with Adam who helped me add business insurance to my van. Outstanding and sorted so quickly. Thank you Adam excellent Regards Michael Reakes”

Helpful Report

Posted 1 day ago

“Have just renewed with one call through Tommy Tm7, was very helpful with negotiating my premium only down side did take a little while to sort out”

Helpful Report

Posted 1 day ago

“I had to have a couple of separate chats with Hannah (HG1) and each time she was right on the ball and remembered the previous conversation and status. She got my motorcycle insurance sorted out very quickly for me. I’d be very happy if Hannah HG1 deals with all my chats⭐️”

Helpful Report

Posted 2 days ago

One Call Insurance is rated 4.6 based on 427,663 reviews