One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,695 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“WP1 helped me efficiently with my query and explained how I navigate my customer portal. Thank you”

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Posted 10 hours ago

“your agent LE6.Leanne Warren-le6 gave a very professional service, good communication a credit to your customer service”

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Posted 10 hours ago

“EE3 and the colleague i contacted first were great sorted my issue in minutes Great service Thsankyou”

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Posted 10 hours ago

“Was dealt with by AR5 he was excellent throughout sorting my renewal quickly and effectively 5*from me”

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Posted 10 hours ago

“Changes to my address made quickly and efficiently by BC1”

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Posted 10 hours ago

“Had online chat with AW1, who was extremely helpful. Worth 6 stars”

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Posted 10 hours ago

“Used LiveChat to make alterations to my car insurances policies. SP6 was excellent. Found me better deals including upgrading my breakdown policies. Easy to chat with and patient with my slow reading & typing!”

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Posted 10 hours ago

“I was helped by a lady called Annie, she was very helpful.”

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Posted 11 hours ago

“username AR5 (Adam) was wonderful. He answered my queries fully and gave good explanations. He was very professional and understanding. I have been with One Call Insurance for several years now and very happy with their professionalism.”

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Posted 11 hours ago

“PS1 was extremely helpful, kind and patient with me. PS1 did not mind when I asked for clarification about points on my renewal. Being a disabled, middle aged widow I found the support wonderful. Thank you PS1 :)”

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Posted 11 hours ago

“Good service from AR5 today,quick change of vehicle”

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Posted 11 hours ago

“Thank you Leanne Warren-LE6 for sorting out my insurance. You are Brilliant.”

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Posted 11 hours ago

“JP3 - great help and a good renewal price. Thank you”

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Posted 11 hours ago

“Good service”

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Posted 11 hours ago

“I was very happy with JE7-Jordan today as she was cheerful, friendly, efficient and helpful. She put my mind at rest and sorted my problem. She is obviously playing for a winning team, just like England in the current World Cup.”

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Posted 11 hours ago

“Very good system easy to use the chat service and quicker than waiting on phone. Holly (H2) was very helpful and answered all our queries for a quick efficient renewal”

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Posted 11 hours ago

“SP5. Thank you so much for sorting out a revised quote for my car insurance following house move. You resolved very promptly”

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Posted 11 hours ago

“My renewal was sent out and was less than last year. However, as I had retired, I needed to make some changes, enter Leanne Warren, le-6. I felt as if my business was important, and was guided through the changes. Excellent service, thank you Leanne.”

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Posted 11 hours ago

“Really helpful and explained the issue”

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Posted 11 hours ago

“JH7 was very helpful when updating our policy for a home move. Great service, thanks!”

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Posted 11 hours ago

One Call Insurance is rated 4.7 based on 431,695 reviews