One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,832 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,832 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“HM1 was spot on and answered my question in less than 5 minutes.”

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Posted 21 hours ago

“Very happy with the way the problem was handled and the outcome was very good . The team member AK7 dealt with it in a very positive manner and was confident and pleasant.”

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Posted 22 hours ago

“EG4 pleasant to speak to polite and efficient”

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Posted 22 hours ago

“MK4 was excellent to deal with and informative. He helped with all my questions and I appreciated his work and honesty and sense of humour at the end … thank you”

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Posted 22 hours ago

“AR2 helped me add company milage to my policy and edited personal details also , I also added breakdown cover and she checked this could be used on the island I live on , she was a lovely friendly lady with fantastic customer service and a great asset to the company.”

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Posted 22 hours ago

“BG3 was very helpful and easy to understand.”

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Posted 22 hours ago

“the lady rw2 was very helpful and solved my problem straight away”

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Posted 22 hours ago

“Very happy with BB7 helpful and polite”

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Posted 23 hours ago

“Ji9 was so helpful on the chat and my query was sorted in less than 20 mins”

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Posted 23 hours ago

“NK3 was very helpful and dealt with query swiftly and efficiently”

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Posted 23 hours ago

“Excellent customer service from JP3. Thanks”

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Posted 23 hours ago

“I made a mistake on my car registration and was quickly rectified by HGi thanks Hannah”

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Posted 23 hours ago

“Chatted with TW9. Helpful, efficient and polite (on a Friday afternoon) great stuff.”

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Posted 23 hours ago

“Charlie.....CH5 well versed information was quick and informative....price helped me as im retired and saving every penny...well done Charlie”

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Posted 23 hours ago

“Had Ti2 who was very helpful and I didn't have to wait long in the queue”

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Posted 23 hours ago

“Agent was able to find me a better quote or I would have cancelled.”

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Posted 23 hours ago

“ME8 who dealt with my policy, was fast efficient and informative, and dealt with my changes with minimal hassle, awesome”

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Posted 23 hours ago

“LN1 was very friendly, polite & put my mind at rest by answering all my questions”

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Posted 23 hours ago

“very helpful with my problem also this was the cheapest quote I could find. Thank you CB”

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Posted 23 hours ago

“BB7 called me back much quicker than expected and dealt with my issue in a positive and helpful way. Just what I needed after spending a whole afternoon trying to get a call back from other members of staff in the right department. I was frustrated bc the call backs were by people in the motor team when my query concerned buildings insurance. And recorded information said to allow an hour for a call back to be made, but this became 72hrs once I made a call back request over the phone. 3 stars rating is bc of that. BB7 however was a 5 star service.”

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Posted 23 hours ago

One Call Insurance is rated 4.7 based on 435,832 reviews