One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 443,230 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 443,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received very clear information in regard to the various options I had available.”

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Posted 16 hours ago

“The Advisor was very helpful and understood my needs”

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Posted 17 hours ago

“EE3 Emily was super helpful and assisted me with my query of which she sorted in super fast time”

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Posted 17 hours ago

“LN1 great service”

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Posted 18 hours ago

“IS1 helped me cancel my renewal without any undue pressure. If the price in the future is competitive i will have no problem in returning.”

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Posted 18 hours ago

“LG3 was very helpful today - all sorted very quickly. Thank you.”

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Posted 18 hours ago

“Changed my car and it was quick and easy to update. Rhea RB1 was very helpful. Thanks.”

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Posted 18 hours ago

“RB1 was very efficient and helpful thank you”

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Posted 18 hours ago

“Great price for fully comprehensive insurance including breakdown cover. The live chat customer service was brilliant—Emily E (EE3) was incredibly helpful, fast, and sorted my policy validation within minutes so I could get immediate cover!"”

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Posted 19 hours ago

“NP3. Nicole was very patient & helpful, a& sounded like a lovely kind young lady. She sorted me out with a much much better annual renewal payment so thank you very much indeed.”

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Posted 19 hours ago

“Spoken to IS1 on chat and she was helpful and answered all of my questions easily and was polite and courteous”

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Posted 19 hours ago

“All ok when making a claim on windscreen insurance. Awful customer service when doing anything else, very pushy me into renewing with them”

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Posted 19 hours ago

“EF3 was extremely helpful and very informative”

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Posted 19 hours ago

“TJ2 was very helpful”

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Posted 19 hours ago

“Very helpful and patient with me while resolving a system problem. All sorted now I'm pleased to say. I don't like these live chats but in the circumstances this was a positive experience and a happy conclusion. Thank you very much again. Christina”

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Posted 19 hours ago

“Ss9 stevie was very helpful with my renewal and adding my partner to my policy.”

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Posted 19 hours ago

“Leanne Warren-le6 was the best !! Had a great deal after all the questions I asked were dealt with and I even up graded my account!! My 2 yr with them !!”

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Posted 19 hours ago

“JM3 helped me to changed my policy over to my new car was very helpful and had it sorted within 5 minutes”

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Posted 19 hours ago

“RE1 was just fantastic. She solved all my insurance issues very swiftly, polite, patient and nothing was a problem at all. It really gave me confidence to renew with One Call to be honest, 1st class , thanks RE1 for making my day that little bit easier.”

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Posted 19 hours ago

“I just had a very good experience, particularly so due to the assistant, EF1. Emily was really helpful, patient, and very prompt to respond to my questions and to research the answer when she wasn’t sure.”

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Posted 19 hours ago

One Call Insurance is rated 4.7 based on 443,230 reviews