One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 445,910 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 445,910 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WP1 was very helpful and my issue was resolved without any problems. Thank you”

Helpful Report

Posted 12 hours ago

“Agent PS1 was very helpful and dealt with everything professionally and made things easy. Thanks”

Helpful Report

Posted 12 hours ago

“I had a chat with TS4 today who helped me with my policy”

Helpful Report

Posted 12 hours ago

“Was ok, would have been easier and more straightforward if I could have just changed my address on the portal without using the chat but RW2 was helpful”

Helpful Report

Posted 12 hours ago

“I spoke with Britney (BC5). She was extremely helpful. Many thanks”

Helpful Report

Posted 12 hours ago

“Re1. Agent was helpful friendly and responded quickly with options and comparisons when renewing a policy.”

Helpful Report

Posted 12 hours ago

“Tw9 tried to get me to renew my policy despite me saying I never agreed to. When she understood I couldn’t be persuaded… I don’t understand why for a renewal they give such a higher price and penalise fir staying with a company vs rewarding client loyalty.. she refunded me for the non accepted policy and was rapid about it”

Helpful Report

Posted 12 hours ago

“I was helped promptly this morning by KT7 who was very efficient in reviewing my renewal and where I went on to leave and go with another provider, I ended up staying with one call. Very good service, very polite & helpful. Thank you”

Helpful Report

Posted 12 hours ago

“Patrycja (pe2) super helpful, sorted my problem straight away. Have had nothing but positive experiences in all my dealings with One Call - always able to speak to a real person on the end of the line with minimal wait time”

Helpful Report

Posted 12 hours ago

“Spoke to customer service EG4 Elisha, who answered straight away. Excellent help with problem I had, and resolved it quickly, with no hassles. Thank you very much for your help.”

Helpful Report

Posted 12 hours ago

“Had an online chat with JP3 today. I was literally about to cancel my renewal but he did a brand new quote for me, which I was so happy with so I’ve decided to stay. He was very informative and very personable, answering any questions that I had. He’s made my day today tbh. Thanks Jack (JP3) you’re a star”

Helpful Report

Posted 13 hours ago

“EW2 WAS VERY HELPFUL INDEED”

Helpful Report

Posted 13 hours ago

““Very good contact by IS1 Isabelle , she renewed my car insurance at a very comparable price , added a few new items and was helpful. Many thanks to Isabelle.”

Helpful Report

Posted 13 hours ago

“Had good chat with HM1 satisfied with my questions about my issues very good”

Helpful Report

Posted 13 hours ago

“FF2 was a very polite young man, who took me thru all of my policy and listened to me, and repeated anything i did not hear correctly, thank you”

Helpful Report

Posted 13 hours ago

“Very quick contact and very professional in helping me with my car renewal insurance very easy to talk to LE6 Leanne Warren-le6 thank you for making it easy to renew.”

Helpful Report

Posted 13 hours ago

“Very professional”

Helpful Report

Posted 13 hours ago

“Spoke with Hanna hm1 on the portal she was very helpful and explained everything I asked of her”

Helpful Report

Posted 13 hours ago

“Speaking to a real person made the renewal process so much easier. He was very professional, helpful and courteous. Also he was a very clear speaker, which made the discussions easy.”

Helpful Report

Posted 13 hours ago

“Paige (username PS1) was very brief and helpful in getting me the cheaper insurance quote. Thanks.”

Helpful Report

Posted 13 hours ago

One Call Insurance is rated 4.7 based on 445,910 reviews