One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,994 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AR5 was absolutely lovely helping me change my insurance. Technology is not my best friend and he made things very easy. Thank you.”

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Posted 14 hours ago

“ir2 was very efficient and helpful. Everything was clearly outlined and left me with no unanswered questions.”

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Posted 14 hours ago

“SP6 nice and good help”

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Posted 14 hours ago

“My Operator was -JM6- Her teammate was NE1 . She was very easy to talk to, very helpful and had my enquiry sorted in only a few minutes.”

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Posted 14 hours ago

“Your representative Tommy McGreor was very helpful and efficient today. Lovely reassuring telephone manner.”

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Posted 15 hours ago

“Thankyou RF1 for your help today”

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Posted 15 hours ago

“Excellent proffesional service.👍”

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Posted 15 hours ago

“JH7 very helpful today when I wanted to add a specific item to my home insurance. Very patient”

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Posted 15 hours ago

“Had a query about my car insurance mg9 was extremely helpful on the chat and helped out right away with the problem would like to say thank you for helping”

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Posted 15 hours ago

“SP6 was a great help”

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Posted 15 hours ago

“Emily (EE3) was very helpful and assisted me with my query.”

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Posted 15 hours ago

“after having made several calls today and getting nowhere , KG6 mangesd to pacify and srt evrything out, gtret service”

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Posted 15 hours ago

“Simple, straightforward renewal with VH3”

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Posted 15 hours ago

“AW1 provided an excellent service today - he was very efficient and helpful - thanks so much :)”

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Posted 15 hours ago

“JF3 was very efficient today”

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Posted 15 hours ago

“Rabiah was straight on it, very helpful, providing alternate pricing, but also courteous when I confirmed I wished to cancel my renewal, which was completed efficiently and provided me with follow on information, to ensure I knew my NCD and what I would receive electronically.”

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Posted 15 hours ago

“AR5 was amazing. Very helpful and informative and professional.”

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Posted 15 hours ago

“SM5, a great help, all sorted and better pricing, thank you.”

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Posted 15 hours ago

“AR6 provided all the information and support I need and helped me progress my application quickly.”

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Posted 15 hours ago

“I spoke to LE6.Leanne and arranged a call back by email so I could weigh up other options. Leanne called me back at the time I asked for. She was very polite, helpful and knowledgeable about the 3yr car insurance package so much so I have now purchased it. Thanks again Leanne.”

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Posted 15 hours ago

One Call Insurance is rated 4.6 based on 412,994 reviews