One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,754 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,754 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sorted fairly quickly. Little bit of confusion on how much it would cost to cancel the insurance.”

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Posted 14 hours ago

“SK3 helped me today, quick and easy renewal of my car insurance. Thank you”

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Posted 14 hours ago

“Very helpful, efficient and considerate assistance from agent EW2 - thanks!”

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Posted 14 hours ago

“My agent SB8 was very helpful and very easy to understand and friendly I would highly recommend Thank you x”

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Posted 14 hours ago

“Sorted out quickly and promptly by agent CM1.”

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Posted 14 hours ago

“They handled my query well and explained what I needed to know”

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Posted 14 hours ago

“EL3 I found it easy to renew my home insurance”

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Posted 14 hours ago

“Fast an efficient resolution TJ2”

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Posted 14 hours ago

“I had to contact customer service today and SK3 was very helpful. The problem was resolved in only a few minutes. Thank you SK3”

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Posted 14 hours ago

“I cannot praise this service enough, you are told where in the queue you are and when the operator made contact she (Stacy) "SB8" was very prompt, thorough and explained everything I needed to know. She even wished a good holiday ... how's that for a personalised service.”

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Posted 14 hours ago

“Excellent help and advice from Christopher”

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Posted 14 hours ago

“SP6 was super helpful”

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Posted 14 hours ago

“Your service operator AM3 was very helpful and tried really hard to try and match or beat the car insurance quotation I had with The AA Platinum insurance. Throughout the years I have been with One Call Insurance, I have found their service and ease of the online portal to be excellent.”

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Posted 14 hours ago

“Once again one call car insurance has proved to be first class. Being dyslexic and over 65, I find online very hard, last year Campbell helped me and this year Charlie, cg1, was just as helpful with us changing our car. Thank u guys, much appreciated 👍😊”

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Posted 14 hours ago

“CM7 was very helpful, polite, friendly and patient with my enquiry”

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Posted 14 hours ago

“BB7 Ben was fantastic, patient, clear, helpful and made the whole process easy giving me the best deal. Thanks so much”

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Posted 14 hours ago

“On contacting the live chat facility to change my details, I was promptly answered by because, who made the necessary change within a matter of minutes. Well done Becca, RW2”

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Posted 14 hours ago

“Lewis (LH5) was very helpful.”

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Posted 14 hours ago

“BB7 One Call breakdown customer service sorted my cover out very helpful & knowledgeable..Good price & im Happy Thankyou”

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Posted 15 hours ago

“Advisor 'NP3' Made contact with Advisor day prior to Policy Renewal. Helpful and informative. Took onboard my reason for leaving, down to cost. Looked into Policy and discussed possible amendments. As a result remaining with One Call. Many thanks....NP3 !”

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Posted 15 hours ago

One Call Insurance is rated 4.6 based on 421,754 reviews