One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 428,709 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 428,709 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My car insurance policy starts in 3 days’ time & I could see that my “Statement of Fact” was incorrect; (the purchase price was incorrectly shown as being the same as the estimate value, my wife’s (named as ‘driver 2’) test date & licence acquired date were incorrectly repeated for my entry, and the mileometer reading was wrong (it said '1')). I do not recall making the recorded entries when completing my application for insurance I could not find the options to make the changes myself in my OneProtect portal in the ‘edit your policy’ area. OneProtect’s chat agent SB8 was able to make the changes and confirm the changes made: quick, professional, polite. All very reassuring thank you.”

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Posted 6 hours ago

“Tom (TH3) was a real help on the phone, gave clear information and advice on the options available to me”

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Posted 6 hours ago

“JT3 was very helpful he explained everything in detail regarding my car insurance policy.”

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Posted 6 hours ago

“Very helpful service by bg3 couldn't fault it”

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Posted 6 hours ago

“Lovely service to renew my insurance with IS1. Well informed and very customer friendly,”

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Posted 6 hours ago

“Callum was most helpful in my request for a cheaper quote and was able to do so in a short space of time. Regards Phil Jennings his ref was CM7”

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Posted 6 hours ago

“Chatted with JP3 who very quickly sorted out my renewal with the minimum of fuss and a fair price”

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Posted 7 hours ago

“Niall (NE1) was helpful and efficient. Excellent young man!”

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Posted 7 hours ago

“Thank you to HG1 for helping resolve my issue without any fuss. Appreciated”

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Posted 7 hours ago

“fs2 was friendly, professional and got on the task immediately. I received the link requested straight away, very happy with the service 👍”

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Posted 7 hours ago

“I spoke quite a bit with LD7 …she was incredibly patient with my ‘non techiness’…whilst trying to sort out something foe me”

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Posted 7 hours ago

“Great service and very helpful. Listened to what I needed and wanted and she delivered. Thank you RW2”

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Posted 7 hours ago

“All good once you navigate yourself around the system, live chat was very helpful!”

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Posted 7 hours ago

“Really impressed with LB5 today helpful and sorted out my issues,well done and 👍”

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Posted 7 hours ago

“I got a quick and pleasant exchange with Stacy (SB8)”

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Posted 7 hours ago

“It's very straightforward to use, I made a change to the policy over that chat system with an agent called SP6 who was very patient and helpful.”

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Posted 7 hours ago

“BC1 is a superstar. Got my change completed efficiently and professionally A credit to your organisation! 5 Big Stars for BC1 Thank you”

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Posted 7 hours ago

“WP1 as a virtual assistant was very helpful, making in the cancelation on my car insurance an easy and stress free process and making sure I had insurance for my new car. I would definitely use One Call again if they came up with as good a policy again in the future. Cancelation was only 4 pence, which surprised me, as in the past many insurances claw back a month's worth in cancellation. Thank you Wictor very helpful”

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Posted 7 hours ago

“Renewed my car insurance, no problems, prompt service, & very helpful from Will WG1”

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Posted 7 hours ago

“My automatic renewal came through, substantially more than last year so I called one call with the intention of leaving, if necessary, however, JE-Jordan went through it all with me a managed to reduce it back to an affordable price.”

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Posted 7 hours ago

One Call Insurance is rated 4.6 based on 428,709 reviews