One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,232 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,232 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer service from MB9, dealt with changes to my motor policy quickly and efficiently.”

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Posted 4 hours ago

“Took me a bit of time KT7 was very helpful”

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Posted 4 hours ago

“Had a live chat with EB7 and whilst I do not like communication via live chat (and feel one call need to be open to more telephone communication), EB7 was polite and apologised for error made in communication, which I was grateful for.”

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Posted 4 hours ago

“Customer Service faultless, all done online within 15 minutes,”

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Posted 4 hours ago

“Spoke with OC3 today and was very efficient and capable. Solved my query quickly and with no hassle - thanks”

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Posted 4 hours ago

“Very pleased with my chat with JT3. Dealt with my cancellation efficiently and professionally.”

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Posted 5 hours ago

“Used the live chat and spoke with KT7 who was extremely efficient and clear. They made it a very straightforward process and used respectful language throughout. Worked out my renewal quite effortlessly and made my day a whole lot easier.”

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Posted 5 hours ago

“AP1 was really helpful today and hopefully someone will contact.To sorted my policy out.But he understands and it was great help really appreciate.”

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Posted 5 hours ago

“CN4 was helpful, the chat was quick and to the point, which is good. Thanks”

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Posted 5 hours ago

“MP9 was so helpful straight from the start of the conversation al the way to the end making sure al my questions were answered”

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Posted 5 hours ago

“I have spoke to KT7 this morning. She dealt with my situation professionally and efficiently. I will definitely use this company again”

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Posted 5 hours ago

“Ar5 was a great help ,very professional service”

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Posted 5 hours ago

“After spending a couple of hours on the portal trying to to add my son on The insurance for five days,I rang and spoke to a lovely lady.she took all the details,efficiently and quickly and sorted my problem out. The lady was AK7.”

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Posted 5 hours ago

“Very easy hassle free company to deal with. Extremely helpful and the staff are very polite and professional. Would definitely recommend to anyone looking for competitive insurance.”

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Posted 5 hours ago

“MX2 was very helpful. Got everything sorted very promptly. Thanks for all the help :)”

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Posted 5 hours ago

“Very efficient and effective way to manage insurance policy. BC1 was very helpful and informative. I was hesitant at first to use the chat function and was more aligned to communicating verbally, however I found the function to be very good. It would be even better with an APP”

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Posted 5 hours ago

“Jf3 really helpful and efficient”

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Posted 5 hours ago

“Thanks this phone call sorted out my no claims bonus thanks to the young lady x”

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Posted 5 hours ago

“ss9 very helpful and quick felt at ease in communicating”

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Posted 5 hours ago

“Very helpful”

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Posted 5 hours ago

One Call Insurance is rated 4.6 based on 420,232 reviews