One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 438,154 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 438,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Needed a question answering re moving our policy over to a new car Steve SS9 was really helpful and answered my question within seconds. Great service from Steve today. Thanks.”

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Posted 14 hours ago

“Have been chatting to agent FP2 and had my query quickly resolved with friendly help”

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Posted 14 hours ago

“Good customer service when needed”

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Posted 14 hours ago

“KS8 was very helpful explaining things to me,patience as I can’t type very fast”

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Posted 14 hours ago

“Excellent online customer service from LD7 in assisting me to cancel a vehicle policy after selling the vehicle.”

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Posted 14 hours ago

“We contacted One Call and the operator HG1 helped us and told us what to do. Thank you.”

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Posted 14 hours ago

“Excellent service. Happy with reduced price. LE6.Leanne Warren-le6 'TEAM TIKI' was efficient, helpful & very friendly”

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Posted 14 hours ago

“I had no issues getting through to customer services and Lauryn was able to resolve my query quickly and professionally. Very happy with the service I received from Lauryn at One Call Insurance today. 😊”

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Posted 14 hours ago

“TK1. One call insurance was an absolute dream to deal with so helpful and courteous. Will definitely be staying with them”

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Posted 14 hours ago

“Today, I needed to amend my policy. I was assisted in doing this with the help of RB1 The service was good, polite and helpful. Thank you”

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Posted 15 hours ago

“Arv was very cooperative”

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Posted 15 hours ago

“Stacey was in incredible and was very helpful with my policy today SB8”

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Posted 15 hours ago

“KS8 was absolutely excellent in dealing with my query. Even though I was unable to see her but I felt as if I was in an office with her and this lovely, friendly, helpful person focussed on making sure that my query was dealt with professionally. Thanks you KS8, I really appreciated your help.”

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Posted 15 hours ago

“Excellent professional service Tyler (TW9) was courteous and polite and sorted out my renewal very efficiently”

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Posted 15 hours ago

“ET3 was exceptionally professional, polite and very informative. She completed my payment promptly and efficiently. She gave me all the information I needed without taking up too much time. Many thanks”

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Posted 15 hours ago

“Ln1 sorted everything out for me very happy would recomend”

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Posted 15 hours ago

“AR2 was very helpful and answered my questions promptly and clearly.”

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Posted 15 hours ago

“JP3 was very patient and helpful. My renewal was discussed and a favourable outcome was agreed.”

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Posted 15 hours ago

“Caitlin has been excellent helping me with my problem. She has given clear and understandable instructions for me to follow I would recommend her to anyone. Thank you Caitlin”

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Posted 15 hours ago

“Spoke to Steve this morning over a query l had All sorted in double quick time Excellent service”

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Posted 15 hours ago

One Call Insurance is rated 4.7 based on 438,154 reviews