One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,704 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

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“Best insurance company I ever dealed with!”

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Posted 22 hours ago

“Excellent customer service from Rhianna on a issue on my policy”

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Posted 22 hours ago

“SS9 was extremely helpful - excellent service, thank you!”

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Posted 22 hours ago

“Satisfactory so far but it is early in the process. I have only just purchased the insurance and made the initial payment so we will see in due course if any issues arise. Price is very competitive and I like the fact that if I drive less than expected this will be reflected in the ongoing monthly charge. No reason not to be optimistic. Thank you”

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Posted 22 hours ago

“ET1 was very helpful and precise, needed to update policy details and renew policy, all done swiftly, thank you”

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Posted 22 hours ago

“**MB1** did a great job with renewing my insurance with One Call. Thank you a lot :)”

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Posted 22 hours ago

“Hey needed to make a change to my policy and was lucky to be helped by Bethany going by her title BG3. Took just a couple of minutes to complete and BG3 was competent and friendly and helpful throughout. A credit to your company.”

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Posted 23 hours ago

“JE3 dealt with my request quickly and professionally”

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Posted 23 hours ago

“JD9 has been brilliant. So easy to renew my van insurance”

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Posted 23 hours ago

“Today I received a phone call as a reminder my insurance is due for renewal. Leanne shared information which was to my benefit, saving money. LE6Leanne Warren-le6 was very professional and helpful”

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Posted 23 hours ago

“Excellent service from Josh H when we moved house mid term”

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Posted 1 day ago

“Really helpful and patient while I compared the price for my annual insurance.”

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Posted 1 day ago

“Sian was very friendly, polite and sort out the question that I ask”

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Posted 1 day ago

“Is1 was very helpful in dealing with a change of new car & Registration.”

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Posted 1 day ago

“KT5 was very helpful and got me a better deal thanks”

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Posted 1 day ago

“NK3 very helpful”

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Posted 1 day ago

“I had to call the team today and team member EF3 was really helpful and resolved my query. Thank you.”

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Posted 1 day ago

“Agent SP6 handled my enquirey with utmost care and competence.”

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Posted 1 day ago

“Very helpfull and friendly.”

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Posted 1 day ago

“Caller EW2 was very helpful, l was worried because my no claims had only been posted to me yesterday, the person l spoke to yesterday was good but stated my cover would cease if not received by 29 01 26 so you can understand with state of post was concerned. EW2 said no problem they could extend date EW2 could not possibly understand how relieved that made me because l gad sleepless night before and feel l can breath again. Cannot say enough about how helpful and friendly EW2 was and put my mind at ease. Sorry about going on but people like EW2 are very rare today”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 412,704 reviews