One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,836 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you for all your help Stevie made it easy and effortless to make my renewal.I think you deserve that Chocolate thanks again.”

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Posted 8 hours ago

“AK7 WAS EXCEPTIONALLY HELPFUL TO ME WHEN TRYING TO NAVIGATE THE CHANGE OF VEHICLE / INSURANCE. SHE NEEDED A LOT OF PATIENCE FOR THE TASK AS I AM NOT THAT COMPUTER SAVVY. FULL MARKS TO HER”

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Posted 8 hours ago

“Renewal done with Paige. Really quick and sorted in 15 mins.”

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Posted 8 hours ago

“For non-tech savvy oldies the procedure is very cumbersome, but once on chat with AS3 I received excellent service.”

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Posted 8 hours ago

“TJ1 helped me with my enquiry without issue.”

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Posted 8 hours ago

“Helpful, knowledgeable, friendly. Thank you for your help today. All my query’s were answered. MX2”

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Posted 9 hours ago

“I spoke to ET3 who was very helpful gave me all the information and a quote that was very competitive so I have renewed with One Call”

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Posted 9 hours ago

“AM3 was very helpful and sorted out my issues and explained everything perfectly”

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Posted 9 hours ago

“AS3! Helped me today it was a pleasure making it very easy and was very knowledgeable. Your lucky to have AS3!”

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Posted 9 hours ago

“I dealt with Becky who uses the username of RW2 . She was very quick to help me change my new details, dhows that customer care hasn’t died yet!”

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Posted 9 hours ago

“I spoke to NK3 she was extremely helpful very happy with the service”

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Posted 9 hours ago

“JT3 was quick to respond and very helpful and professional”

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Posted 9 hours ago

“My advisor JF3 was absolutely brilliant, answering my questions and reducing my premium to a more affordable rate. I wasn't rushed and was given time to clarify and ask questions to ensure the cover was exactly what I needed.”

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Posted 9 hours ago

“IR2 ilana was very polite, very efficient, and friendly, so easy to talk to. She is an asset to one call.”

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Posted 9 hours ago

“Very easy to talk to , made phone call easy”

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Posted 9 hours ago

“I spoke to Karly S and she gave me a great offer today for breakdown cover. Really appreciate the work and service this company gives to their customers. Its always great deals and with a great service and staff are so informative on products that may interest me. Will be staying with this company for a veey long time as they have only given me nothing but great deals that no other company could beat !! Thank you Karly S and One Click 🙂”

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Posted 9 hours ago

“I had a live chat with Lauryn LG3 today and she was extremely helpful, got my query sorted without any fluff or bluster, kept me informed of what was happening. My policy is updated as it should be and all is good - she was great throughout.. Thank you Lauryn!”

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Posted 9 hours ago

“I find the chat very friendly and helpful when I use. FP2”

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Posted 9 hours ago

“Good straightforward help from NK3”

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Posted 9 hours ago

“Such a lovely young lady and helpful. She put my mind at rest by getting me another home insurance provider”

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Posted 9 hours ago

One Call Insurance is rated 4.7 based on 436,836 reviews