One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,555 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,555 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to AA4 user name, she was very helpful and explained things to me when asked. Offered a solution which suited us both. Thank you Marion”

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Posted 13 hours ago

“I have in the past 2 days been in contact with one call insurance "chat" about this problem, and Becca W is the only one in a very short time to have sort for me. BIG "THANK YOU" Becca W.😉”

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Posted 13 hours ago

“Service was good once I got through to the right person. ET3 was very helpful and sorted my query quickly and efficiently.”

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Posted 13 hours ago

“Excellent and very helpful”

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Posted 13 hours ago

“TJ2 was quick with a response and polite.”

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Posted 13 hours ago

“Easy correspondance, all sorted in minutes when you finally get through to someone. MG9 dealt with our matter with ease. Thank you”

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Posted 13 hours ago

“Me8 helped me change my vehicle insurance on live chat and was brilliant from start to finish well done 👏 ✔️”

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Posted 13 hours ago

“Vey helpful although quote was a bit more than what I was expecting. I may still accept it after checking elsewhere.”

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Posted 13 hours ago

“Ad8 was very helpful and gave me a much better renewal cost than original quoted. Quick to respond to all queries.”

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Posted 13 hours ago

“RW2 wasSo very patient and helpful throuout a confusing and difficult process Please thank her so much”

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Posted 13 hours ago

“Another helpful online chat, with Cavan (cl4), got everything sorted out quickly and easily.”

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Posted 14 hours ago

“The person who called me back was very polite and helpful , within 5-6 minutes of my initial call, so much better than talking via a portal chatbot, she dealt with my enquiry quickly , explaining the details of what will happen comprehensively.”

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Posted 14 hours ago

“I used the online chat for the first time. My agent was AS3. I had a complicated enquiry and it was handled very well. I received clear and simple responses and they were polite and friendly. First class service - Thankyou AS3 !”

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Posted 14 hours ago

“Excellent assistance from Bethany BG3. Handled my enquiry and got everything sorted.”

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Posted 14 hours ago

“Ci9 was lovely, she helped me get things organised professionally and quickly. Thanks Ci9!”

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Posted 14 hours ago

“EW2 managed to resolve an issue regarding NCD which had been going on for a little while! A happy outcome, thank you!”

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Posted 14 hours ago

“Great service. Managed to get my premium down by £46 pounds.”

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Posted 14 hours ago

“Great assistance and help from BC5 when adding a new driver to my policy. No problems and everything sorted out quickly. Thank you”

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Posted 14 hours ago

“Very easy to use and very helpfull”

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Posted 14 hours ago

“Excellent customer service by RB1 this morning. My query was sorted out immediately, thank u ☺️!”

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Posted 14 hours ago

One Call Insurance is rated 4.7 based on 436,555 reviews