One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 425,977 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 425,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“I had a lower quote from another provider. One call helped me to reduce my current policy with better perks”

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Posted 11 hours ago

“CD3 was really helpful and polite a pleasure to deal with thankyou”

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Posted 11 hours ago

“Great customer service”

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Posted 11 hours ago

“Hi, Lucy (LB5) helped me cancel an unwanted policy. No problems.”

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Posted 11 hours ago

“I had a live chat with Josh JA1, he was so very helpfull with my query. He helped me sort things so easily. He was an absolute star. Needs a pay rise .lol”

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Posted 11 hours ago

“Having been with One Call for a number of years with a number of cars I needed their help once again. Buying my new car meant I need prompt cover. I called the Platinum team and spoke to Tommy (TM7) for assistance with a new quote. He was understanding and efficient in providing me with a great price! Many thanks for help and cooperation Tommy. 👍”

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Posted 11 hours ago

“SK3 updated my policy over live chat very efficiently. Thank you.”

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Posted 11 hours ago

“Leanne warren-le6 was very helpfulnhandling a very difficult. Mis quote which she took over. Well done Leanne”

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Posted 11 hours ago

“= JC1 = Was super helpful, very patient while they sorted out queries. Didn’t matter that was via chat. They also kept me updated while they were taking time to sort stuff out. Thankyou!”

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Posted 11 hours ago

“Thank you for help with my Policy cancellation. Tabitha TS4 was extremely helpful”

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Posted 11 hours ago

“CG1was so helpful and made it very easy to do what I needed to do today”

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Posted 11 hours ago

“I spoke to PS1 on a live chat about my policy renewal. We discussed some changes and found a policy which suited my needs and price range. PS1 was very patient and understanding. Thank you.”

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Posted 11 hours ago

“Received excellent service from AD8.He got us a reduction on our renewal quote.Thanks”

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Posted 11 hours ago

“EB7 helped me with a car policy requote which I was very happy with. Thankyou!”

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Posted 11 hours ago

“BC1 was very thorough in helping me with a couple of changes and queries about my car insurance. BC1 was able to implement the changes quick and gave me peace of mind.”

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Posted 12 hours ago

“**KT7** answered my query very quickly with no issues”

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Posted 12 hours ago

“AW1 was so helpful and made swopping car insurance to my new car absolutely painless. A very big thank you to him, wonderful service!”

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Posted 12 hours ago

“Anais was very competent, a great help and extremely polite, thank you - I'm now a VIP customer - yeyyyy”

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Posted 12 hours ago

“The advisor FP2, was very quick to sort my issue for me. Very happy with the service, and very good response.”

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Posted 12 hours ago

“polite and friendly with the bad news”

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Posted 12 hours ago

One Call Insurance is rated 4.6 based on 425,977 reviews