One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 449,830 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 449,830 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou agent WP1 you have been extremely helpful will my enquiry tonight and put my mind at ease about not filling in policy question correctly thanks again”

Helpful Report

Posted 22 hours ago

“Thankyou agent WP1 you have been extremely helpful will my enquiry tonight and put my mind at ease about not filling in policy question correctly thanks again”

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Posted 22 hours ago

“WP1 was very helpful and informative on the chat, gave me all the answers I needed and added some extra information… very grateful”

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Posted 22 hours ago

“Had to call customer service today and I had a really great experience sorting out my problem with customer service re HD1. I was unable to understand how to do changes on the website but he sorted everything so could understand.”

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Posted 22 hours ago

“Everything was fine and the agent was very helpful.”

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Posted 22 hours ago

“A very good insurance I feel confident using them”

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Posted 22 hours ago

“I changed my car insurance with One Call after initially trying to make the change through their online portal earlier, unfortunately that didn’t work. I spoke with Ben (BH1), who was helpful and patient, guiding me through the same options I had already entered on the portal. Thankfully, the change was successfully completed this time. However, I was disappointed to find that the premium had increased by over £100, despite making the change to a vehicle of exactly the same model, type and year. While I appreciate Ben’s assistance and the helpful service he provided, I am frustrated that the online system failed to process the change and that I ended up paying significantly more for what appears to be the same cover on the same type of vehicle.”

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Posted 22 hours ago

“SM6 was extremely helpful and efficient! I didn’t have to wait at all for the “chat” and the details I needed were swiftly sorted. Well done and thank you.”

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Posted 23 hours ago

“Sienna M was very helpful and patient I find their web chat excellent! Very responsive!”

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Posted 23 hours ago

“just changed my van insurance with jack jt3 who was very helpful as I tried to change earlier today on the portal which didn't work jt3 changed it for me for the same price as the portal thanks Jack T”

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Posted 23 hours ago

“Fast response and helpful information provided everytime I have a query from agent JT3”

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Posted 23 hours ago

“on the chat with Sienna SM6 .. she was very helpful and sorted my policy .. thank you so much ..”

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Posted 23 hours ago

“KC8 was very helpful to help me cancel my existing insurance and quickly generate a new quote for my new car . It was affordable. It was done with someone who new what needed to be done. Thanks”

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Posted 23 hours ago

“Leon was very friendly and proffesional he made things very clear, thank you”

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Posted 23 hours ago

“AY3, polite, friendly and fast service. Reviewed my renewal as requested and found more comprehensive cover at a lower price. Thankyou”

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Posted 23 hours ago

“Always been easy to sort out things with One Call Insurance. EC4 was helpful and everything got done fast without hassle!!”

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Posted 1 day ago

“Friendly and efficient service that saved me time and money!”

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Posted 1 day ago

“Brilliant service from Robyn today, sorted me out with a requote. Username RE1”

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Posted 1 day ago

“once I got through, easy to chat to make changes to policy.”

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Posted 1 day ago

“I spoke to an agent Ak7 she went above and beyond to deal with my queries extremely helpful it would be a pleasure to deal with this agent again”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 449,830 reviews