One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 416,824 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 416,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jake Kidger was spot on, quick, efficient and suggested a small add on change that was bang on appropriate with move to new car Great use of phonetics to check details too. Thanks Jake 👌👍”

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Posted 1 day ago

“Once Again, LE6.LEANNE WARREN -le6 Has helped me aquire a learner driver insurance cover, added on to one of my car insurance policies for my daughter's partner to learn to drive and at a competitive price, so I'm a very happy customer who returns every year for great customer service and insurance cover.”

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Posted 1 day ago

“ji9 was very helpful thank you”

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Posted 1 day ago

“Great company to deal with,”

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Posted 1 day ago

“Thank you EF3 for helping me with my query in relation to my motor insurance. EF3 quickly confirmed what I needed to know. Thanks again for the great service.”

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Posted 1 day ago

“hassle free and seamless experience in changing my policy over to a new vehicle, big thanks to Becca - RW2 for this. Very easy process.”

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Posted 1 day ago

“Megan F assisted me, was fantastic and helped deal with my situation”

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Posted 1 day ago

“The person I spoke to online was helpful and professional. I am happy to renew with One Call.”

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Posted 1 day ago

“very quick and helpful with all my questions…. just a pity my tracker immobiliser and dash cam don’t change policy price but will still go ahead with my insurance thank u again”

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Posted 1 day ago

“would like to thank EW9 very much for their informative help and quick responses to my questions”

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Posted 1 day ago

“My insurance premium was reduced by 20% via a 20 minute chat with JL9 . Can’t grumble at that .Thank you One Call”

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Posted 1 day ago

“Very efficient”

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Posted 1 day ago

“AR3 lovely to speak to, very responsive”

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Posted 1 day ago

“Had to cancel policy. FS7 answered my queries promptly and with ease and got things sorted quickly, service as it should be!!”

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Posted 1 day ago

“On chat spoke to Ben [BB7] wanted to make some small changes. All done in under a minute, excellent”

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Posted 1 day ago

“JF2 was very helpful and was very easy to communicate with.”

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Posted 1 day ago

“Benjamin was very helpful and managed to sort out my query”

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Posted 1 day ago

“JF3 was helpful and open with the policy amendments and the process was easy.”

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Posted 1 day ago

“I was pleased with the answer to my query”

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Posted 1 day ago

“I spoke with Jordan B today and honestly couldn’t be more impressed with the service I received. Jordan was patient, reassuring and incredibly helpful.. exactly what you hope for when dealing with something as stressful as car insurance issues. The took the time to fully understand my situation, explained everything clearly and made sure I knew all my options. Nothing felt rushed and Jordan went above and beyond to make the whole process smooth and stress‑free. It’s rare to get that level of support these days, and it genuinely made a difference. Jordan turned what could have been a frustrating experience into a positive one. I’m genuinely grateful for their help today. they’re a real asset to the company.”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 416,824 reviews