One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,172 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AM2 very helpful & patient as I did not understand one aspect. They reduced their renewal quote so very happy”

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Posted 6 hours ago

“very good, well mannerd 5 star rating”

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Posted 6 hours ago

“Excellent advice given in a very polite way. Very happy with the customer service from Fraser FS7.”

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Posted 6 hours ago

“I was talking with Tabitha ts4 and very helpful and afishioned.”

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Posted 6 hours ago

“JF3 dealt with my query efficiently and effectively. Communication was great, and the time it took to sort my question was very quick. Thank you JF3.”

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Posted 6 hours ago

“Me8 sorted my query super quickly! Many thanks”

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Posted 6 hours ago

“EL3 was extremely helpful, very polite and easy to talk to. My query was handled very quickly.”

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Posted 6 hours ago

“Customer Portal is not very good -- FAQs says you can change vehicle on there but you can't. However, Bethany G helped me on chat and made it very easy!”

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Posted 6 hours ago

“Mia was very helpful with my insurance renewal”

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Posted 6 hours ago

“Excellent”

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Posted 6 hours ago

“Nothing wrong, I meant to leave a five star review for my latest conversation”

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Posted 15 hours ago

“BB7 dealt with queries i made about my policy and proceeded to investigate and correct these issues professionaly and patiently. I am pleased with the corrections and update and refund. And BB7 politness. satisfied customer”

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Posted 16 hours ago

“I had taken out emergency help cover and when I needed it a woman simply said your not covered as you haven't got track and trace. I can't wait to stop paying this company. All seems great till you need to claim. That's when you really find out how poor this company is!”

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Posted 17 hours ago

“I found one call insurance to be very efficient and informative. The person i spoke to ( LE6.LeanneWarren-le6) explained everything to me about renewing my policy. Very satified.”

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Posted 17 hours ago

“I had a very helpful agent rectify some error's on my policy and got back to me when she said she would her name was LE6.Leanne Warren-le6 very helpful and informative”

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Posted 17 hours ago

“Vienna, today was outstanding , she helped me to sort out my account and was very pleasant to speak with, very friendly and professional at the sme time.....”

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Posted 18 hours ago

“Wp1 was really helpful when I called about a change to the insurance I needed. Provided a new quote tailored to specifics and was friendly and responsive.”

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Posted 19 hours ago

“James was very helpful when I rang today”

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Posted 19 hours ago

“A returned call from Ben (BB7) regarding adding an item to our home insurance which I was unable to update on the online portal. He was polite and very helpful with no issues at all. Thank you Ben”

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Posted 19 hours ago

“Rw1 was extremely helpful and made changing my car details really straightforward”

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Posted 20 hours ago

One Call Insurance is rated 4.6 based on 421,172 reviews