One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 429,145 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 429,145 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LG3 quick and efficient service”

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Posted 4 hours ago

“Excellent service and price point for car insurance. Had a follow up discussion with Emily (EE3) to discuss some open points that were managed efficiently and professionally.”

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Posted 5 hours ago

“I called earlier and the person that I spoke to was most unhelpful and told me to call the claims line which was not required as I already had a claim and I wanted to make sure it was noted in my renewal. After calling the claims line and my insurer about my claim. I called onecall back and spoke to Callum CM7, he was very professional and helpful. Once he understood what I was trying to do he updated the details on the renewal, he talked me through the new quote and as it was a referall phoned me back. He then called within about 10 minutes and wemt through a new quote and also reviewed the build costs as they were too low on current policy. He was very professional and helpful, and left me happy that the renewal meets our needs.”

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Posted 6 hours ago

“Very quick and helpful response from KT7. Saved me money with my home insurance so we stayed with onecall.”

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Posted 6 hours ago

“I to CM7 who was able to get me a better quote than my renewal quote. CM7 was very helpful”

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Posted 14 hours ago

“LG3 was great, helpful and knowledgeable.”

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Posted 14 hours ago

“Really pleased with the service I got today lovely lady who knew what she was talking about. Many Thanks. JE7”

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Posted 16 hours ago

“I had an issue today in trying to prove my no claims discount. Tia was very helpful and suggested that I rang my previous insurance company and gave them permission to speak to you to confirm my no claims which I did and its all sorted now - Thankyou ti2”

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Posted 16 hours ago

“Charlie (CG1) was a brilliant help today. He was very efficient and was able to get things done without any question. He was warm, friendly and did exactly what I asked without hesitation. He was prompt and provided great customer service, thank you so much!”

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Posted 17 hours ago

“Callum was very helpful and easy to to talk to.”

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Posted 17 hours ago

“Adam was quick to work out a solution to my problem, courteous, efficient - very impressed.”

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Posted 17 hours ago

“EE3 was clear and also upsold me a very good breakdown cover that i hadent considered thank you”

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Posted 17 hours ago

“All was quick and easy”

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Posted 17 hours ago

“AS3 was extremely helpful and efficient when I needed to change my address - thanks”

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Posted 17 hours ago

“SS9 was fantastic, very quick and thorough job”

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Posted 17 hours ago

“EG4 was most helpful. Our problem regarding hard copy for motor insurance was quickly dealt with, politely and efficiently. Wished others were more like Elisha. Brian and Marina Elmes (new clients).”

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Posted 18 hours ago

“Emily, EE3, helped me by correcting an error on my new car insurance contract. She was very professional and helpful. She also explained how I could protect my policy against paying a high excess charge by taking an add on package, which I purchased.”

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Posted 18 hours ago

“I was worried about my insurance not renewing and I went on the chat line and was answered and re assured straight away . It was very quick . Very happy”

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Posted 18 hours ago

“I spoke with Tom (TH3) in customer services today, he firstly answered my question clearly and then made a suggestion about my account which I readily took up. I found Tom to be friendly, helpful and professional.”

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Posted 18 hours ago

“Very efficient I change my surname due to getting married , they was able to carry this out extremely quickly brilliant 5 🌟”

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Posted 18 hours ago

One Call Insurance is rated 4.6 based on 429,145 reviews