One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 426,720 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 426,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“All I can say is HG1 was absolutely fantastic today helping me set up my new policy and talking me through the whole process. All I can say is many thanks to you, Hannah, for making this process as easy as possible for me. If I could add extra stars for the review I would.”

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Posted 21 hours ago

“SS9 - was fast an efficient got what I needed, was really good.”

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Posted 21 hours ago

“JM6 was fast and efficient giving clear advice”

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Posted 21 hours ago

“I spoke to Sarah today (SM2) who helped me sort out my car insurance on buying a new car she was very helpful and made this an easy process as when trying to do it on line the website did not recognise the new car reg so would'nt allow me to proceed so I spoke to Sarah on live chat.”

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Posted 21 hours ago

“I was speaking to Szymon for my renewal quote. Very efficient, fast and helpful. Happy to be staying with OneCall once more.”

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Posted 21 hours ago

“I was assisted today by AP1 who was extremely supportive and helpful”

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Posted 21 hours ago

“Great service from Jasmie, JM6. Thanks!”

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Posted 21 hours ago

“I have had car insurance with OneCall for several years. Fortunately I have never had to make a claim or to request breakdown assistance but whenever I have made contact at renewal they are always supportive. Today Syzmond (hope this is the correct spelling) helped me reduce my quote by £50 and so very happy. Straightforward and clear. I like the fact that OneCall include so much within the standard cover especially breakdown.”

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Posted 21 hours ago

“Fantastic service from agent jm6”

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Posted 23 hours ago

“SC9 great service thanks”

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Posted 23 hours ago

“Ref LB3 very helpful gave me all the information I needed”

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Posted 23 hours ago

“Good information, although the process seemed slow, but that could just be the internet I suppose.”

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Posted 23 hours ago

“BC1 super helpful answered all my questions, thanks for your help today!”

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Posted 1 day ago

“Absolutely brilliant service from jd9. She sorted my problem out and made it really easy for me. Thanks again Jessica. Much appreciated.”

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Posted 1 day ago

“Just renewed after being given an amazing price. Szymon was very efficient and exceeded my expectations!”

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Posted 1 day ago

“Very prompt and efficient service from Vienna H.”

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Posted 1 day ago

“Great customer service , Agent ET1 ( Edmond ) took their time to explain the policy and make sure everything was correct a true asset to one call insurance. Polite and did their due diligence going through my renewal.”

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Posted 1 day ago

“I chatted with user CM1. They were really helpful. Responded to my questions immediately and were very knowledgeable. I ended up asking a stupid question however, they were understanding and did the change for me. Thank you CM1”

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Posted 1 day ago

“I had a great chat with Bridie, BC1. I initially wanted to cancel my insurance as I had found a cheaper quote. However, Bridie managed to get me a better deal. Thanks.”

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Posted 1 day ago

“Just chatted with EW9 customer advisor on the chat app .Very helpful and answered all my questions clearly and precisely.Thank you Lewis 😊”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 426,720 reviews