One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,179 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,179 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful lady”

Helpful Report

Posted 11 hours ago

“TS3, the phone call we had was exactly what I required, we discussed the changes required for my annual review and he managed to reduce my current yearly charge for my home insurance, within a short period of time. So timely, polite and professionally providing all the needed information.”

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Posted 11 hours ago

“I was helped by JC8 today. Very good service received and I really appreciate the agent’s patience and help with my query.”

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Posted 11 hours ago

“I called One Call Insurance with some queries and amendments to my car policy that I couldn't make through the customer portal. pe2 was very efficient and handled my questions promptly and thoroughly. I was very impressed with her customer service.”

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Posted 11 hours ago

“Spoke to Agent Becca today as my quote had come in higher than the comparison sites. Becca was incredibly helpful and re-quoted and I now have a better policy cover than previously following her suggestions and and for cheaper than I was paying previously. Thank you ! Ange”

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Posted 12 hours ago

“I had a great phone call with SL4, she was friendly and instantly put me at ease with my query as I was a bit anxious about it. SL4 advised what extra information I had to gather before we could go ahead and make a change to my current insurance details as they stand. SL4 thankyou for your help :)”

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Posted 12 hours ago

“I had a great experience with TM7 (Tommy) he was very helpful with changing our policy. I was very pleased with our quote and the benefits included and a few extra benefits added. We find the on line portal very good and have opted for the fixes price for 3 years with the platinum insurance so we have no unexpected rises for a while. We find One Call very efficient, easy to contact and deal with.”

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Posted 12 hours ago

“Needed some help today and Hannah was amazing. Very helpful and knowledgeable. Her code is HM1”

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Posted 12 hours ago

“Josh really took the time to understand everything about my query and patiently answered everything”

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Posted 12 hours ago

“Dealing with SP6 was efficient and very professional.Very satisfactory service”

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Posted 12 hours ago

“Dealing with AR6 was pleasant and she was very professional and helpful dealing with me.”

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Posted 12 hours ago

“Initially waited for 40 minutes ish, but that is only to be expected with a busy office. Spoke with Jenny, who did a sterling job of reducing my renewal quote by around 40% Could not be happier. Been with this company for a number of years now. Always been efficient.”

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Posted 12 hours ago

“EK2 was great and very helpful thank you”

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Posted 12 hours ago

“MB9 was very efficient and made the whole process easy”

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Posted 12 hours ago

“KS8 handled my query very well but the time I had to wait to get through was very frustrating.”

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Posted 12 hours ago

“Called today to enquire about renewing my insurance spoke to LE6 Leanne Warren -le6 very pleasant answered my questions and she came up with a price we agreed on very pleased Kind Regards Adam”

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Posted 12 hours ago

“Called today to enquire about renewing my insurance spoke to LE6 Leanne Warren -le6 very pleasant answered my questions and she came up with a price we agreed on very pleased Kind Regards Adam”

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Posted 12 hours ago

“Great assistance.”

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Posted 12 hours ago

“I secured a great deal for my motor insurance renewal. Team are very friendly and helpful and always deal with my queries professionally and timeously. Very happy customer.”

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Posted 13 hours ago

“EE3 was excellent, quick and effective”

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Posted 13 hours ago

One Call Insurance is rated 4.6 based on 412,179 reviews