One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,946 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,946 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Waited in a queue for a while but was answered quickly once I got through”

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Posted 21 hours ago

“A fantastic lady. Very polite and helpful. 100* for this young lady. Thank you”

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Posted 21 hours ago

“Thank you, very helpful”

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Posted 21 hours ago

“Lh5 was very helpful and sorted my enquiry quickly and efficiently”

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Posted 22 hours ago

“Good customer service as always from One Call Insurance. I spoke to EL3 who helped me with my renewal. EL3 provided me with excellent service as i came on this call to cancel my renewal. EL3 helped me with a good price and I will be staying for another year with One Call Insurance thanks to EL3.”

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Posted 22 hours ago

“Thanks for your help JT3 really helpful”

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Posted 22 hours ago

“I made contact to try to renew my wife's insurance as I was having difficulty due to forgotten passwords etc . The agent was ai7 and he was very patient with me and talked me through everything needed to complete he insurance renewal. I could not fault any aspect of our interaction am very pleased with the service I received today.”

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Posted 22 hours ago

“VH3 was extremely helpful and had all information to hand that I needed - a short and productive session (which can be very frustrating when dealing with other companies in this manner)”

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Posted 22 hours ago

“Esmond - was fantastic today , sorted out my new quote very efficiently. Thanks for your help today”

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Posted 22 hours ago

“HM1 was super helpful and resolved my query immediately.”

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Posted 22 hours ago

“Excellent service as always. Dealt with Isabelle on the chat on the portal. Fast response and very happy with the price.”

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Posted 22 hours ago

“Very happy with the customer service received today via the online chat with vh3”

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Posted 22 hours ago

“EG4 was fantastic. Incredibly helpful and patient.”

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Posted 22 hours ago

“Rw2 was fantastic because was great”

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Posted 22 hours ago

“PE2 was very helpful today with my query it was sorted within minutes thank you”

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Posted 22 hours ago

“Agent was helpful but the whole process was through a 'chat box' which made the process twice as long, not only for the customer getting help but for those waiting to be helped! Quite frustrating.”

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Posted 22 hours ago

“Jessica JF3 was a great help. Fantastic service”

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Posted 22 hours ago

“Very quick answer to my question, continuing with One Call Insurance for another year. SP6”

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Posted 22 hours ago

“Fabulous help and very efficient :) LE6.Leanne Warren-le6 ”

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Posted 22 hours ago

“Quite helpful agent”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 421,946 reviews