One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,843 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,843 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tks IS1 very helpful”

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Posted 5 hours ago

“TW9 .Tyler was very helpful and provided full information. And dealt with my renewal quickly and efficiently.”

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Posted 5 hours ago

“JH7- great experience with Joshua, kind, helpful and professional. Thanks”

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Posted 5 hours ago

“First time using the chat functionality for a renewal quote. Very easy process and would use again. Quote was competitive”

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Posted 5 hours ago

“TJ1 helped me sort out my change over on vehicle, was very thorough & dealt with my enquiry. Bit of confusion over type of vehicle but was sorted quickly Thank you.”

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Posted 18 hours ago

“TJ1 helped me sort out my change over on vehicle, was very thorough & dealt with my enquiry. Bit of confusion over type of vehicle but was sorted quickly Thank you.”

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Posted 18 hours ago

“EF3 was very professional friendly and sensitive to our needs a credit to the company.”

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Posted 19 hours ago

“I called in relation to a phone and asked about the changes that had appeared in my policy and the reason behind it. I spoke to MK4 who was extremely helpful and managed to answer my question and provided a solution to ensure I was kept happy and didn't have to start shopping around for a new insurance provider as I have been very happy with One Call as my provider in the past.”

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Posted 19 hours ago

“LG3 was amazing at customer service. Fast helpful and clear. Thank you”

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Posted 19 hours ago

“Really helpful and efficient, great company to be with, would highly recommend.”

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Posted 19 hours ago

“I changed my car and em4 (Emma) helped me sort everything. She was very helpful.”

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Posted 19 hours ago

“Rang to discuss my second years car insurance renewal. Spoke with Matthew WG1 who looked into my needs, which i was pleased with and upsold a 3 year price freeze deal. Carol Cardwell”

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Posted 19 hours ago

“The policy was reduced significantly from my renewal quote , the assistant sm5 was very helpful.”

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Posted 19 hours ago

“Excellent customer service from agent JP3 who did their best to retain my business in a polite manner.”

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Posted 19 hours ago

“Just finished speaking with JP3 , made everything simple and got me the help ive been looking for . Great service .”

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Posted 19 hours ago

“Spoke with BC1 They were very quick at answering any questions I had. Wish everyone was as efficient. Thanks 👍🏼 😊”

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Posted 19 hours ago

“SM5 was amazing and sorted out my renewal price for me. She managed to get me a deal that I found online with Tesco at the same price.”

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Posted 19 hours ago

“On line chat with KT1 was handled very well and did not take long. Would recommend one call insurance”

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Posted 20 hours ago

“5 star service from Alina R (Ai2)fast efficient service done what I requested with no issues”

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Posted 20 hours ago

“I needed to change an email address for future correspondence and was dealt with via live chat by ‘BC5’, who dealt quickly and efficiently with my request. I soon received an email allowing me to verify the change. Excellent service…”

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Posted 20 hours ago

One Call Insurance is rated 4.7 based on 430,843 reviews