One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 414,036 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 414,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Mx2 very helpful & efficient. Thank you”

Helpful Report

Posted 16 hours ago

“SS9 was quick with finding the information I required ..I hate these. Type of chats excuse the pun but SS9 made it very easy for me”

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Posted 16 hours ago

“Oliver was very helpfull thank you so much oliver”

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Posted 16 hours ago

“Excellent service online and very helpful”

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Posted 16 hours ago

“After changing my address with various companies, only One Call charged me over £40 for for doing so. RB1 was very helpful but obviously it is your company policy to charge an administration fee for a simple change of address. I will not be renewing my policy in August.”

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Posted 16 hours ago

“JT3 was very helpful and dealt with my enquiry quickly and efficiently through the chat.”

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Posted 16 hours ago

“JM3 helped me with my enquiry, the service was efficient and I am very happy with the result”

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Posted 16 hours ago

“I found everthing to be so easy and a plesent ecperience.”

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Posted 16 hours ago

“IS1 Isabelle has excellent customer service. Dealt with my enquiry quickly & efficiently. Very happy with the outcome”

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Posted 16 hours ago

“KT7 (Kadie) - was friendly and efficiency personified. I queried the cost of my policy and with no fuss she managed to reduce the price to an acceptable cost and expedited the payment. Thank you for your service.”

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Posted 17 hours ago

“Agent OC3 helped with a simple query online today. Quick, easy and helpful which is becoming a rarity with some insurers these days. Thanks for your help”

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Posted 17 hours ago

“Would like to say my call just now was extremely efficient LN1 Was so polite and helpful Thanks again Teresa”

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Posted 17 hours ago

“I needed explanation on my policy and K58 sorted it immediately. Very happy with the service that was given.😁”

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Posted 17 hours ago

“Ref KL6, had a issue with quoting system which KL6 resolved promptly”

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Posted 17 hours ago

“Joel was very helpful and efficient on the chat and sorted out my query in under 5 minutes.”

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Posted 17 hours ago

“JM3 very helpful indeed ... polite, quick to respond and knowledgable !! thanks Jack”

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Posted 17 hours ago

“I chatted online to **MB1** which was an easy process. The customer service was exemplary! She understood my queries in respect to my renewal on my Home Insurance. She gave me a revised renewal price which was acceptable. She is an asset to your Company”

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Posted 17 hours ago

“I’ve had a live chat with Stevie today SS9 who has got me a cheaper policy for my car insurance thank you so much for all your help and sorting it out for me”

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Posted 17 hours ago

“Fantastic friendly and efficient service. Even though the price was higher than another competitive quote.”

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Posted 17 hours ago

“SK3 Very helpful and polite. Dealt with my query promptly.”

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Posted 17 hours ago

One Call Insurance is rated 4.6 based on 414,036 reviews