One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 443,580 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 443,580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from WG1. Clear concise answered my questions completely. No messing about. Got the job done. Saved some money !!! Highly recommended.”

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Posted 1 day ago

“Ava was very helpful and patient she helped me through the whole process of changing my car on the insurance policy!! Thank you Ava!”

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Posted 1 day ago

“Excellent customer service from KT7 helping me with my renewal.”

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Posted 1 day ago

“I contacted One Call to cancel my car insurance renewal as i had found a cheaper quote elsewhere but the guy I spoke to was very helpful and he offered to go through my details and see if he could improve on the quote. He was able to offer me, what I considered to be, a reasonable and improved quote with some added extras. I was happy with the service and my lower monthly premiums.”

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Posted 1 day ago

“Lower renewal rate. ET3 was a great help.”

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Posted 1 day ago

“Really helpful agent WP1 resolved a query on my policy and provided relevant information to put my mind at rest. Thank you.”

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Posted 1 day ago

“EW2 was very helpful and took the time to understand my query properly. Rather than relying on the initial classification, they agreed to refer the matter to the insurer for clarification and email me with the outcome. Clear, polite and helpful service. Excellent agent on a complex query. Thank you.”

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Posted 1 day ago

“BC5 was very helpful.”

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Posted 1 day ago

“Very helpful, polite and considerate service from JM3. Resolved my issue promptly and with great care and attention. I hope I met with JM3 again when I next need to get in touch. Excellent guy would recommend”

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Posted 1 day ago

“The service i received today from 'iR2' was outstanding would highly recommend them. Extremely helpful Thank you for you help and your outstanding service you have made my day”

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Posted 1 day ago

“AR2 was extremely helpful today and helped me sort my issue”

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Posted 1 day ago

“I have just dealt with 'Ir2' on the chat who was able to help me very efficiently and quickly with my enquiry. Everything was very straightforward and I appreciated 'Ir2' help so thank you”

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Posted 1 day ago

“Had to ammend my policy. Could not have been any easier. SW1 talked me through all the changes clearly and patiently, could not have been more helpful. Also gave me what I feel is a good price for my required insurance. Recommended”

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Posted 1 day ago

“KG9 .Keira was extremely helpful and very efficient. Thanks very much”

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Posted 1 day ago

“I was helped by a lovely lady =JC1= nothing was a bother and she was really willing to help. She was very sufficient and was quick to answer queries to help me get sorted. Would recommend.”

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Posted 1 day ago

“Great customer service, used them for years and always help with renewal prices Daniel DL4 was who helped today and was very efficient”

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Posted 1 day ago

“LG3, was very polite and helpful with my call today.”

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Posted 1 day ago

“Live chat helped make a change that I required easily.”

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Posted 1 day ago

“Was able to guide me through what I needed to do and was professional and prompt Thank you very much”

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Posted 1 day ago

“Spoke on live chat with JC1 who was efficient and helpful. Issue was resolved quickly.”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 443,580 reviews