One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 433,784 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 433,784 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had an enquiry on an existing police and Bethany (BG3) sorted within minutes - great customer service, thank you !”

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Posted 19 hours ago

“Absolutely brilliant service from Anais (AS3 agent)- friendly, efficient, professional. I wish all Live Chats were so helpful and straightforward. Thank you.”

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Posted 19 hours ago

“Kaitlyn was very helpful and quickly solved my problem”

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Posted 19 hours ago

“On renewal of my car insurance I’d to make a couple of changes. LE6.Leanne Warren-le6 listened and effortlessly implemented these. If all Onecall staff are as efficient and pleasant as LE6 I’ll definitely be looking at moving all other insurance policies when they become due.”

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Posted 20 hours ago

“BC1 was very helpful, made everything clear for me to understand my renewal and offered me a great deal. Another year with One Call thanks to BC1's excellent service!”

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Posted 20 hours ago

“ET1 was really polite and helpful and got me a great price. I will move my other insurances as they become due as no one else can beat this price. thanks One call and ET1”

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Posted 20 hours ago

“Needed to change my direct debt day and RW2 was extremely helpful and sorted this out for me without any problems.”

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Posted 20 hours ago

“HM1 was absolutely brilliant. She understood everything I asked her to do. She was very polite and patient, which u don't get, now a days. I would like to say 'thank you' very much.”

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Posted 20 hours ago

“Answered quick”

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Posted 20 hours ago

“William grant was very polite+sorted everything out with no hassle. Thank-you.”

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Posted 22 hours ago

“Customer service person was ME8😀 and they were excellent, helpful and very efficient”

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Posted 22 hours ago

“The customer service I received today from PE2 was excellent. She went above and beyond and nothing was too much trouble. She’s a credit to the company”

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Posted 1 day ago

“Thank you EC4 Emily rebuilt my confidence in one call. I had previously had a negative experience so thank you Emily. She treated me as a human and was genuinely interested in helping me with my queries. EC4 is a credit to your company.”

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Posted 1 day ago

“EF3 was really helpful great service.”

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Posted 1 day ago

“EE3 assisted me to provide suitable additional documentation because I didn't have it in the requested format. Very clear communication, so helpful and efficient.”

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Posted 1 day ago

“LG3 was very helpfull”

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Posted 1 day ago

“I wasn't sure if I already had something on my policy n got in contact n was able to message someone straight away no waiting time n Jack was really helpful JM2”

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Posted 1 day ago

“ET3 was very helpful in providing a revised renewal quote and sorting out my query It's a shame that One Call does not automatically provide the cheapest price when sending out the renewal notice, they only seem to improve their quote if you contact them.”

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Posted 1 day ago

“I spoke with Bethany (BG3) tonight about my windowscreen cover, she was extremely helpful, knowledgeable and very friendly, she put my mind at ease and dealt with my query very quickly, so thanks again Bethany (BG3) 👍.”

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Posted 1 day ago

“The operator was really helpful and efficient to get my query resolved. EF3 was great!”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 433,784 reviews