One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,795 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LN1 Lawrence was very helpful and sorted my problem out immediately . 5* service”

Helpful Report

Posted 21 hours ago

“KS8 was super informative, quick to respond and dealt with everything I needed to very quickly.”

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Posted 21 hours ago

“JT3 was very helpful with getting my questions answered at a difficult and confusing time with my car repair and Insurance while getting repaired and classed as catergory N.”

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Posted 21 hours ago

“Just dealt with KT7 very helpful and gave excellent service”

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Posted 21 hours ago

“Excellent! Used the chat function to ask about my renewal and Stevie (SS9) was extremely helpful, and informative. I had a couple of questions which they answered quickly and fully. Many thanks!”

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Posted 21 hours ago

“Used the Online Chat today with LD7 who was really helpful. Explained everything and made arrangements to meet my request today.”

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Posted 21 hours ago

“Very helpful and polite dealing with my deceased husband’s account. Couldn’t fault her . KS8”

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Posted 21 hours ago

“Good advice from TJ2 who answered promptly on the chat and was very pleasant”

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Posted 21 hours ago

“I had the pleasure of being assisted by your colleague Sian today (SK3), she was most helpful in her responses and made it clear what information was required from me. 10/10 Customer Service. Thank you. Susan Reilly”

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Posted 22 hours ago

“Good well explained service and no hard sell, everyone I asked was answered was spot and helpful me very well in what I wanted”

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Posted 22 hours ago

“JF2 really good to deal with. Managed to get the quote reduced and happy to stay with One Protect”

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Posted 22 hours ago

“Jf3 was very helpful and very efficient and very quick to respond”

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Posted 22 hours ago

“IS1 was extremely helpful and very quick to change my policy”

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Posted 22 hours ago

“Very happy with my chat today with KP2”

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Posted 22 hours ago

“JC8 was really helpful and sorted my issue out quickly. Thank you.”

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Posted 22 hours ago

“Speedy, understood the issue and quickly took action to resolve, following up with an email confirming things. Perfect service”

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Posted 22 hours ago

“Customer service great from Lauryn .”

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Posted 22 hours ago

“MB1 was the agent I dealt with. Very helpful and efficient. Thank you”

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Posted 22 hours ago

“KT7 has saved your bacon - if they had not reviewed my policy renewal I would have gone elsewhere. In future please make sure you offer me the best possible option before renewing.”

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Posted 23 hours ago

“I had a chat with Joshua, username jh7, today as I wanted to extend the period my property would be unoccupied. He dealt with this quickly and now I can travel knowing my property will be covered. The cost was very reasonable and payment by card was easy. Worth the short wait to talk to him.”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 411,795 reviews