One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 434,971 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 434,971 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had a good experience with my chat service, which was username SS9 he was very quick and helpful with my queries and sorted everything out perfectly .”

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Posted 1 day ago

“I dealt with Tyler (TW9) this afternoon who helped me with my renewal. I had been chatting with Mia B earlier, but had to leave the chat when my son hurt himself. He was able to find my new renewal quote that Mia had started earlier and was kind and helpful when in the chat.”

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Posted 1 day ago

“TH9 very polite and patient while I checked with my bank and also spoke to her supervisor for advice.”

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Posted 1 day ago

“BC5 very helpful and fast replying. Great service”

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Posted 1 day ago

“BC1. Very helpful in organising my insurance renewal and changes to my policy. Was responsive and able to help me effectively. 5*”

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Posted 1 day ago

“Excellent service by JC8. Was able to resolve my query quickly, to check some policy wording if I was covered. Thankyou”

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Posted 1 day ago

“TJ2 the live chat agent was really good and helpful.”

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Posted 1 day ago

“Bethany was absolutely exceptional in arranging the insurance for my new car. She was professional, friendly and incredibly helpful throughout, making the whole process quick and completely stress-free. Nothing was too much trouble, and her communication was first-class from start to finish. A genuine credit to the company—thank you, Bethany!”

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Posted 1 day ago

“Yes, I'm very happy with your service. Thank you once again”

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Posted 1 day ago

“JG4 was particularly helpful and very patient when guiding me through the license share process Thank-you!”

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Posted 1 day ago

“Excellent customer service. Don’t usually like using this type of service. Prefer to speak to an agent but found it very easy and painless.”

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Posted 1 day ago

“NK3 was very helpful with cancelling my policy, as I have sold my car.”

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Posted 1 day ago

“EG4 very helpful with amending my cover”

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Posted 1 day ago

“AW1 was so helpfull sorting my insurance out for me”

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Posted 1 day ago

“Tia was fantastic knowledgeable and super helpful”

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Posted 1 day ago

“LN1 customer service operator couldn't have been more helpful and polite but as I had already found a cheaper quote elsewhere, I didn't want to spend any more time on finding a good deal for my car insurance. If One Protect had simply offered me a better renewal price to start with then I would have gone with it but having spent ages on comparison sites to find a cheaper quote, I was loathe to give the business back to One Protect. Hats off to LN1 - he really tried his best.”

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Posted 1 day ago

“No waiting for ages to speak to someone. Issue dealt with fast and efficiently”

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Posted 1 day ago

“JG4 dealt with my query. Very professional .”

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Posted 1 day ago

“JF3 was so helpful and actioned my query with prompt efficiency and clarity. JF3 (Jessica) provided A+++ customer service Thank you”

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Posted 1 day ago

“Very helpful service”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 434,971 reviews