One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 433,922 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 433,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very attentive, very helpful, quick to resolve any problems. Agent was MB9”

Helpful Report

Posted 6 hours ago

“I received a great service and support from "OC3" Thanks.”

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Posted 6 hours ago

“I would like to thank call handler co4 for her help with a query regarding my insurance today. Sorted the matter quickly & was very polite in her wording during our online chat. Thank you.”

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Posted 6 hours ago

“FF2 was really polite, efficient, and informative, full marks would definitely recommend”

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Posted 6 hours ago

“Annie was excellent and provided the information I was looking for.”

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Posted 6 hours ago

“Thank you Jordan for helping us continue with our renewal today”

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Posted 6 hours ago

“I have returned to one call for a few years because the product, price is good for my needs. However the staff always go the extra mile . Learned Warren -le6 is first class and is a huge asset to the company”

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Posted 6 hours ago

“JP3 very good, did what I needed done.”

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Posted 6 hours ago

“ET1 helped with my renewal today. Professional and thorough. Happy with the result hence the 5 stars.”

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Posted 6 hours ago

“AS3 was very helpful in all my concerns with trying to navigate a simple task that was not so easy with the app and how it continues. The app just kept refreshing and not allowing to open part needed. AS3 was very helpful with conversing and with trying to help with another quote. AS3 managed to give me peace of mind in my issue. I have left this as AS3 needs to be recognised for good commutation and knowledge”

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Posted 6 hours ago

“I found this agent to be very helpful this morning with my two queries. Very pleasant to deal with. LE6.Leanne Warren-le6”

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Posted 6 hours ago

“Excellent communication throughout call very professional and explained everything in detail put my mind at ease if I could have scored him higher I would have”

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Posted 6 hours ago

“Agent LN1 - Lawrence dealt with my query very efficiently. Excellent customer service.”

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Posted 6 hours ago

“The Company allowed me more than 10 days to pay my failed Monthly DD when I was ill. In fact the Company always send you a reminder close to the time, rather than take advange and charge extra.”

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Posted 6 hours ago

“SM5 was really helpful and enabled my renewal price to be reduced to an acceptable level without any loss of cover for my home insurance. Good customer service in trying their best to retain existing customers.”

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Posted 6 hours ago

“Renewed my car insurance with help from HH2, process was short, sweet and professional.”

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Posted 6 hours ago

“Happy to renew at much better cost than the original renewal figure. Thanks to CM7.”

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Posted 6 hours ago

“HM1 was extremely helpful and efficient with my inquiry. Many thanks”

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Posted 7 hours ago

“I wished to cancel an upcoming insurance and your agent JP3 was excellent. He gave me all options. I will definitely consider coming back to One Protect next year. He made everything very easy.”

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Posted 7 hours ago

“Very helpful agent Jordan E”

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Posted 7 hours ago

One Call Insurance is rated 4.7 based on 433,922 reviews