One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,426 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,426 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant help answered all my questions and changed over vehicle with no problems thank you so much mx2 for your help”

Helpful Report

Posted 12 hours ago

“FF2 Great service and helped with my enquiry professionally and swiftly to set up a new quote and renewal thanks again.”

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Posted 12 hours ago

“EF3 Appreciate the help which was given to me today by EF3. I am not that proficient in computers but felt comfortable on this occasion Roger Dutton”

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Posted 13 hours ago

“Answered all my queries today”

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Posted 13 hours ago

“Ec4 very helpful and pleasant to talk to ten out of ten thank you for your help 😊”

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Posted 13 hours ago

“Discussed renewal with MB9 , very helpful and explained changes to policy - competitive price and good customer service”

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Posted 13 hours ago

“RE1 sorted my quote very quickly for which I am very grateful. Would prefer a more relaxed voice rather than a read script though.”

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Posted 13 hours ago

“FS7 was very polite and helpful, gave me a timely update - thanks!”

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Posted 13 hours ago

“Shanice was my chat agent today and had been very helpful. No faffing about and helped my with my direct issues at hand. Thank you sooo much”

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Posted 13 hours ago

“HM1 handled our online chat perfectly and made the changes we needed quickly and easily”

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Posted 13 hours ago

“SP1 gave me good renewal price was polite and professional and helpful , great job .”

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Posted 13 hours ago

“Co4 very professional agent sorted my query very quickly and pointed me in the right direction and to gave me a phone number to contact the sails team that could assist me further”

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Posted 13 hours ago

“SP6 was very polite and responded very quickly to my issue. The help was appreciated and it’s always a nice experience when dealing with someone who is both professional and friendly. Thank you”

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Posted 13 hours ago

“MB9 Chat handler was very clear and answered all of my questions and I found the chat easy to understand. I am very pleased with how this chat agent patiently and effectively responded with clear answers. Great communication and a great price!”

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Posted 13 hours ago

“WP1 sorted a problem l had with the portal for 3 days,he sorted it very promptly, can't thank them enough”

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Posted 13 hours ago

“Called to add another vehicle to my Platinum policy ET1 was the person I chatted with very helpful told me about breakdown cover which I took out. Excellent communication and very polite.”

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Posted 13 hours ago

“Very good service from Tara, username: TJ2. Very friendly and helpful which was great as I had some doubts about the level of service I would get. Thanks Tara!”

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Posted 13 hours ago

“RW2 Very helpful fast efficient service”

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Posted 13 hours ago

“MG9 smart quick efficient thanks Philip”

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Posted 13 hours ago

“Great service today helped reduce my renewal”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 440,426 reviews