One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 445,972 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 445,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a much better quote for my car insurance from Joel F (JF2) within minutes. Very happy with the price paid in the end.”

Helpful Report

Posted 19 hours ago

“Jake was very helpful and polite and his service was 5 star”

Helpful Report

Posted 20 hours ago

“AR2 was polite and helpful”

Helpful Report

Posted 20 hours ago

“Really helpful, efficient & polite. Really nice to talk a human!”

Helpful Report

Posted 20 hours ago

“"TS4" Found Tabitha helpful and quick to answer my questions on Live Chat”

Helpful Report

Posted 20 hours ago

“Just been dealing with agent ln1 very professional and answered my questions”

Helpful Report

Posted 20 hours ago

“1st class very prompt and sorted addition to policy in no time”

Helpful Report

Posted 20 hours ago

“I had a problem with ncb but finally all is sorted out.”

Helpful Report

Posted 20 hours ago

“I had a problem with ncb but finally all is sorted out.”

Helpful Report

Posted 20 hours ago

“I had a problem with ncb but finally all is sorted out.”

Helpful Report

Posted 20 hours ago

“Ew2 was very helpful”

Helpful Report

Posted 20 hours ago

“Spoke with KRS who took on board my comments re my insurance renewal and found me a more competitive price. A pleasant lady.”

Helpful Report

Posted 20 hours ago

“Holly was very helpful with a query I had, all sorted in 5 minutes”

Helpful Report

Posted 20 hours ago

“FF2 was excellent on handling my query. We agreed to continue insurance with one protect. Happy.”

Helpful Report

Posted 20 hours ago

“MB9 When I took out my initial policy they were competitively priced and inclusive of excellent options. Sadly they stopped being competitive on renewal, particularly on the excess hence the 3 stars awarded.”

Helpful Report

Posted 20 hours ago

“Jc8 could not be more helpful if he tried.He changed my insurance for a new car in no time at all.thank you jc8.”

Helpful Report

Posted 20 hours ago

“Sk3 Sian was very helpful”

Helpful Report

Posted 20 hours ago

“Lovely helpful quick service from TJ2”

Helpful Report

Posted 21 hours ago

“The lack of (and hard to find and read) 'phone numbers in the paperwork I received, and the poor clarification of the relationship between Aegis and OneCall, isn't great (I wanted to correct errors in the paperwork I got, so 'phoned the only number I could find in the paperwork - Aegis - who were unable to deal with it). The errors - e. g. mileometer reading (shown as 1!) - may have been unimportant, but I wasn't to know that.”

Helpful Report

Posted 21 hours ago

“I spoke with Cavan, CL4. he was very helpful, professional and calm, good customer service all round. He gave me a quote for cancellation of my policy that had just auto renewed and how 2 days under cover was going to cost me nearly 70 quid despite my not being able to drive for at least another 4 weeks due to injuries. He helped me understand the charges etc. Andrews in conclusion that I must without fail contact them when I purchase car insurance in order to prevent "Auto Renew". He also took my Credit card off the system so this can't happen next year. I elected to stay with One Call to save hassles and not waste 70 quid.”

Helpful Report

Posted 21 hours ago

One Call Insurance is rated 4.7 based on 445,972 reviews