One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,865 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,865 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Having been in retail myself I rocognise a competent individual who is a ambasador and a credit to his company . TOMMY TM7 Is the man he sorted out my refund in minutes with courtesy and a very profesional manner Top marks there Tommy many thanks Steve.”

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Posted 3 days ago

“Chat user ew2 was very efficient and helpful in a difficult scenario”

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Posted 3 days ago

“Had live chat with BC1 this morning. She was very efficient and helpful.”

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Posted 3 days ago

“just had my quote come through on an email, went on go compare and found it cheaper , so went on to the online portal and spoke to joel,JF2 and discussed my renewal and got a better price . insurance sorted easily for the next year . many thanks Damon Reading”

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Posted 3 days ago

“I spoke with Megan F on live chat who was able to help me with Home Insurance renewal which had increased significantly. Megan was professional and efficient with helping with our queries.”

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Posted 3 days ago

“I chatted online with KS8 this morning to fix our insurance for the next 3 years. Karly sorted this out for me very efficiently and confirmed all the details with me. Many thanks for your help with this Karly!”

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Posted 3 days ago

“I called to review home insurance as the cost had increased significantly, MB1 was very helpful and managed to save me money on my renewal. The service was professional and efficient and because of this I will stay with One Call and recommend them to friends Happy Christmas MB1”

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Posted 3 days ago

“C04 gave excellent customer service! It was a pleasure to deal with her. Thank you Caitlin.”

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Posted 3 days ago

“RW2 was a great help today”

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Posted 3 days ago

“had a problem with policy but was sorted quickly and without drama by SS9”

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Posted 3 days ago

“Good customer service, Benjamin BB7 was very polite and professional happy with the service”

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Posted 3 days ago

“I spoke with AR6, she was very helpful. Quick responses and solved my problem in no time. Thank you.”

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Posted 3 days ago

“Elizabeth was very patient and helpful when I needed help on Christmas Eve.”

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Posted 3 days ago

“SS9 fast and efficient response to my requests. Good simple explanations of terms I did not understand. Thanks”

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Posted 3 days ago

“Caitlin was more than helpful today, quick and stress free, top service”

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Posted 3 days ago

“Ar2 - Was extremely helpful. Didnt know answer so went away and found out and got back to me promptly. Please pass on my thanks.”

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Posted 3 days ago

“I had been trying several times to renew my policy and could not access the portal. I had a live chat with Kadie and finally everything is sorted. Thanks Kadie for all your help.”

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Posted 3 days ago

“GS6 was great support! All problems were solved in a few minutes. I am thankful for the professional problem-solving and for the friendly chat! I love the chat option too! The best insurer for bikers!”

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Posted 3 days ago

“This is for JM6 JASMIN SORTED MY QUERY OUT WITH PROFESSIONALISM AND WAS NICE AND EASY TO TALK TO AND WAS QUICK THANK YOU DEAN GATEHOUSE”

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Posted 3 days ago

“LE6.Leanne Warren-le6 was very helpful and managed to get a good price for my bike insurance renewal.”

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Posted 3 days ago

One Call Insurance is rated 4.6 based on 409,865 reviews