One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,726 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice lady . Dealt with me perfectly and understood my frustration . Very helpful lady”

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Posted 19 hours ago

“Amazing customer service the girl was so helpful. I believe her name was Jovana. JL6”

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Posted 19 hours ago

“Amazing customer service the girl was so helpful. I believe her name was Jovana. JL6”

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Posted 19 hours ago

“MG9 Really helpful and efficient! Thank you for all your help.”

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Posted 19 hours ago

“JT3it was very helpful changing my policy. I was shocked about the cost of changing my car details. This will mean I will be looking for other providers, who will match the customer service,”

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Posted 19 hours ago

“Ji9 is Jake was very helpful and managed to review my insurance and bring it in line with some online quotes that I had found and was considering moving to I’m very happy that I have been able to stay with my current insurance all due to Jake’s hard work in meeting my expectations”

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Posted 19 hours ago

“JF3 was very helpful in getting my premium down for my new car. I had a comparable quote from One Call on "Compare the Market" and, although the initial quoted premium was a little higher, JF3 got this down to a very respectable and acceptable figure!”

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Posted 19 hours ago

“Your colleague RK3 was very efficient and explained all things thoroughly. She was very polite and friendly to speak to. I was very happy with the service she provided. Thank you”

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Posted 20 hours ago

“Lauren D is such an asset to the company, she’s so helpful”

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Posted 20 hours ago

“Very happy with Mx2 help”

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Posted 20 hours ago

“SM2 was very helpful and efficient”

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Posted 20 hours ago

“Very happy, SP5 was very helpful”

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Posted 20 hours ago

“PS1 answered my query efficiently, really felt I was interacting with a real human. Website and chat easy to use, options broken down easily which is helpful. PS1 very understanding, tailored offer of words and genuine customer support. Thankyou so much for making it easy, I’m also a long term customer for One Call Insurance, website and Communication 5 ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 20 hours ago

“Spoke with JH7 today, exceptionally helpful and explained everything clearly. I was looking to get info to extend my cover for a house move i have coming up and wanted to know by best move. He went through the options, quote questions and covered everything very clearly. I am not a massive fan of live chat as prefer to talk to someone but JH7 made this a really easy process.”

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Posted 20 hours ago

“EW9 very helpful today”

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Posted 20 hours ago

“JB3 review. My review is of Jack and I cannot overstate how excellent he was with helping me with and overcoming a change of car on my policy which was proving to be difficult as the change was to a new car. Excellent service and professionalism by this young man. Thank you Jack.”

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Posted 20 hours ago

“Answered my question perfectly, and quickly”

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Posted 20 hours ago

“I need to add additional information to a drivers policy. JE7 was the assistant who guided me through the process resulting in a reduced premium. JE7 very helpful.”

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Posted 20 hours ago

“I didn’t understand what to do and AP8 told me what to do perfectly”

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Posted 21 hours ago

“JP3 took my enquiries, he went above and beyond to help me. Fantastic service 👏 ⭐”

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Posted 21 hours ago

One Call Insurance is rated 4.7 based on 447,726 reviews