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One Call Insurance Reviews

4.6 Rating 409,146 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 409,146 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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I spoke with LB3 at Onecall regarding my renewal as I had obtained a quote which was for a lower price with another company. Lydia had another look for me and offered updates for the breakdown and insurance for virtually the same amount I’d been quoted with the other company. So I’m happy to stay with them for maybe another few years as there was a special 3 year deal. Thank you LB3 for your help
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Posted 21 hours ago
Spoke to LN1 very helpful , got everything done efficiently that I asked of him,very polite
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Posted 21 hours ago
Brill service
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Posted 21 hours ago
Nicole was excellent at finding me an appropriate policy at a great price. I was about to leave for another company but you researched and found me a great policy at a great prices. And all done in a matter of minutes. Great job by **NP3**
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Posted 21 hours ago
AR6 answered all my questions courteously & promptly
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Posted 22 hours ago
Had a query about my payments, a quick online chat resolved the issue
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Posted 22 hours ago
An online chat with Emily EF1 was extremely helpful and resolved all my requests. It was easy and waiting time wasn't too long.
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Posted 22 hours ago
Answered my questions well
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Posted 22 hours ago
SM5 very helpful today and got a great deal !
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Posted 22 hours ago
Didn’t have to wait long to be connected - explained my query which was dealt with efficiently along with being informed of some offers open to me
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Posted 22 hours ago
EW9 WAS EXTRMELY HELFULF THIS EVENING DISPITE MY FRUSTRATIONS NO WITH HIM BUT MY PERSONAL CIRCUMSTANCES WITH MY CAR INSURANCE, THANKYOU
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Posted 22 hours ago
Joshua Jh7 was efficient and helpful throughout and dealt with an unusual request without any issues
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Posted 23 hours ago
CD3 Quick and easy to change my car insurance. Campbell was very professional and helpful.
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Posted 23 hours ago
LE6.Leanne Warren-le6 Thank you Leanne. Great service from you which led to me staying with One Call.
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Posted 23 hours ago
Very helpful customer service agent SM5 got me a cheaper renewal price.
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Posted 23 hours ago
AW1 , live chat - great efficient service from Adam today whilst cancelling our car insurance.
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Posted 23 hours ago
MF7 and other costumer service person were brilliant 👏
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Posted 23 hours ago
Went on live chat as I had found cheaper quotes. JF3 went through my policy and beat them all. Fantastic! Happy to stay with them for another year or 3.
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Posted 23 hours ago
Username TM7 (Tommy) Dealt with our issues quickly and efficiently as we could not get this to work on the customer portal. Really nice chap, highly recommended! 5 stars
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Posted 23 hours ago
I wanted to cancel my insurance and the wonderful LD7 sorted this out for me in no time
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Posted 23 hours ago
One Call Insurance is rated 4.6 based on 409,146 reviews