One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,618 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,618 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EK2 was so helpfull and understanding sorted our problem in minutes thank you very much ek2”

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Posted 6 hours ago

“SM2 was very quick at resolving the issue with my policy.”

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Posted 6 hours ago

“CHARLIE was very professional throughout my inquiry and I give him 5 stars. David sherwood”

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Posted 6 hours ago

“The policy was dealt with effectively and professionally. Alternatives were pursued on request providing a reduction in cost.”

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Posted 6 hours ago

“Isabelle S was great today and really helpful, sorted my change if car policy and informed me of extras which i took up !”

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Posted 6 hours ago

“I had a difficult experience navigating the portal and chat to get my car insurance changed, but as soon as I spoke to NE1 on the phone, it was all plain sailing and he was brilliant! He should be given promotion and a pay rise for how helpful he was and his excellent level of customer service!”

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Posted 6 hours ago

“JP3 helped reduce my annual renewal and explained everything included and excluded.”

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Posted 6 hours ago

“Spoken to TM7 today, very helpful and friendly. Gave me a great renewal price which influenced my decision to stay with One Protect for another year. Many thanks”

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Posted 6 hours ago

“Hada few questions today and using online chat TJ2 was extremely helpful. Fully understood what I wanted and was very helpful”

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Posted 7 hours ago

“To Leanne Warren, LE6. Thank you for ringing and pushing me to do what was inevitable but not on my list favourite tasks. You sorted out 3 policies with zero fuss, dotting the eyes and crossing the teas (see what I did there). Very pleased with the service, long may it remain.”

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Posted 7 hours ago

“MG9 fast, informative and polite.”

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Posted 7 hours ago

“I am happy, because my needs were meant with ease by Tia 2it.”

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Posted 7 hours ago

“I have already sent my review but forgot the EW9 it should have read EW9 was very helpful.patient and polite.”

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Posted 7 hours ago

“Thankyou for your prompt help”

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Posted 7 hours ago

“My customer service member (BC5) was friendly and helpful. However, I was very disappointed that I was charged to amend my policy and was not offered any refund on my existing car insurance policy, when needing to insure a new car.”

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Posted 7 hours ago

“I’m very happy with customer service talking to ET3 had very good experience thank you”

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Posted 7 hours ago

“AK7 was very efficient and professional in dealing with my concerns with my New Car Insurance policy this morning. She dealt with my query in both a friendly and confident, reassuring manner. Thank you AK7”

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Posted 7 hours ago

“HM1 was efficient and helped me through the process of adding an illness to my policy.she was professional and very clear in her questioning”

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Posted 7 hours ago

“Jack is very helpful. He provide some advice for me.”

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Posted 7 hours ago

“Great assistance from LG3 today, good advice and really helped me find a policy I thought I'd lost for good.”

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Posted 7 hours ago

One Call Insurance is rated 4.6 based on 423,618 reviews