One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,559 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful advisor who sorted everything out to my satisfaction. Tony McGregor”

Helpful Report

Posted 1 day ago

“MB1 was great at helping me get the best price for my renewal. very quick and easy to arrange it with her. thank you.”

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Posted 1 day ago

“Excellent, quick and efficient help from AR5. Thanks!”

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Posted 1 day ago

“Sp6 efficient and helpful.”

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Posted 1 day ago

“The agent Jordan was able to assist and accommodated my renewal requirements, he acted on my requests in a professional and courteous manner.”

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Posted 1 day ago

“I was attended to by shanice SP6 what an easy and hassle free way to add a driver would highly recommend her”

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Posted 1 day ago

“It was easy to get straight through to the chat service & my change of vehicle policy was quick and competitive. AR5 dealt with it without any hassle.”

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Posted 1 day ago

“It was a pleasure to be helped renew my insurance by a friendly, clear-speaking person. - KL4 Not being particularly computer literate it was such a relief to speak with a real human being that was willing and able to help me. I appreciate KL4 s assistance very much.”

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Posted 1 day ago

“The price was good for me and it was quick and easy.”

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Posted 1 day ago

“I received my renewal quote and used Live Chat to discuss. I was helped by Kelsey, KR2, who was more than helpful, patient and polite. After checking my details and offering various options for me to consider KR2 was able to offer a very competitive quote that suited my budget. Thank you for your help today.”

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Posted 1 day ago

“Sk3 was brilliant today quick helpful and good price was great dealing with her”

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Posted 1 day ago

“JA1 dealt with all my enquiries in an a polite and efficient matter.”

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Posted 1 day ago

“I’m pleased to have renewed my insurance over the phone and will receive a hard copy in the post. I got straight through to a real person! Ly 4”

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Posted 1 day ago

“KR2's communication was brief, clear, informative, and I felt listened to, and was offered a better renewal price on the information I supplied.”

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Posted 1 day ago

“Great service and great customer service from SS9. Sorted out new policy promptly.”

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Posted 1 day ago

“Amazing service straight to the point and easy to understand which is a huge bonus when sorting out important information, thank you Cg1”

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Posted 1 day ago

“MB1 very nice and professional advisor. Dealt with my enquiry quickly thanks”

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Posted 1 day ago

“MB1 - was really helpful and quick to resolve my query”

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Posted 1 day ago

“Good service from operator AW1, but it cost me 50% of premium to cancel after 2months. Also difficult to contact by phone (which costs extra above PC chat) on a previous occasion and longish wait to 'chat' (type) with a human being.”

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Posted 1 day ago

“JG4 dealt with my request promptly”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 409,559 reviews