One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,887 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Faith Fs2 provided clear guidance and sorted changeover of policy. Bit pricey for the new policy but done efficiently.”

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Posted 20 hours ago

“Just renewed again for the 5th year. Prices are good and there is always someone to talk to when needed. In this instance Leon (LC6) was excellent!”

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Posted 20 hours ago

“EK2 was extremely helpful as we negotiated a new car insurance deal! She explained everything clearly and was most patient with my hearing problem. Very happy with the service I received today.”

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Posted 20 hours ago

“ME8 as orted my query out in a matter of moments. Fantastic service.”

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Posted 20 hours ago

“Very helpful and efficient service. Thanks TJ2”

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Posted 20 hours ago

“AR5 excellent and quick service. Very helpful. Thank you.”

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Posted 20 hours ago

“LD7 was so helpful with my enquiry, my question was answered really quickly and efficiently :) thank you so much!”

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Posted 20 hours ago

“Very helpful and efficient service. Managed to get me a much better price. Thank you KT7.”

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Posted 20 hours ago

“**KT7** Was very helpfull in renewing my insurance. Exelant service. I found the price rather high but would rather pay more and make sure all my options are covered. Fast and efficiant i will read over the documents to confirm all ghatxwas agreed”

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Posted 20 hours ago

“PS1 - Paige was great”

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Posted 20 hours ago

“Prompt and efficient service today from the very helpful agent (GF1). Thank you GF1.”

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Posted 20 hours ago

“Great service, what I required was completed in an efficient manner (Agent TH3). He explained every thing clearly and dealt with any queries I had. My insurance and extras was set up and sent out to me straight after call.”

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Posted 20 hours ago

“Fantastic Customer service”

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Posted 20 hours ago

“FS7 was very helpful and solved my problem”

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Posted 20 hours ago

“Tommy (TM7) was extremely helpful and made the whole experience of contacting One Call straightforward and easy. Excellent, first class customer service from Tommy.”

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Posted 20 hours ago

“I would rather speak to someone on the phone as my IT skills are poor, but AR5 was very patient and helped me with my Queary in a very professional manner.”

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Posted 20 hours ago

“Contacted Onecall today to change a detail on my motorcycle policy and PS1 made sure the change was done promtly, , service was 1st class, thank you”

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Posted 20 hours ago

“I am very happy with the service provided. Lydia (Agent LB3) was very helpful and knowledgeable. Understood my needs and chose a policy that would best suit my needs. Thank you so much Lydia, really appreciate your help. I’ve been with one call for a few years now and never had any issues, highly recommend.”

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Posted 20 hours ago

“Prompt, efficient and professional”

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Posted 20 hours ago

“contacted the company to change my surname to my new married name - agent (CN4) was super helpful and the change was made with minimal effort - agent was also very friendly.”

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Posted 21 hours ago

One Call Insurance is rated 4.6 based on 420,887 reviews