One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,340 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,340 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered my questions so I could understand”

Helpful Report

Posted 19 hours ago

“AR3 was clear and concise in the responses to my questions and answers. It made the whole process of changing my vehicle simple and straightforward. Thanks again.”

Helpful Report

Posted 19 hours ago

“TI2 was very helpful and quick at resolving my issue. Thanks again”

Helpful Report

Posted 19 hours ago

“LG3 was the operator who was very patient with me and took the time to explain everything”

Helpful Report

Posted 19 hours ago

“Co4 was amazing and very helpful”

Helpful Report

Posted 19 hours ago

“IS1 was very helpful and completed my policy change quickly & efficiently. She also informed me of an excess cover add on that I was more than happy to take onto my policy. Both items were completed and explained in full & sent straight to my portal. Many thanks Isabelle!”

Helpful Report

Posted 19 hours ago

“used live chat, very prompt response and answered my questions quickly, very happy with replies from Leon, LC6. Thanks”

Helpful Report

Posted 19 hours ago

“Very helpful and renewed with affordable price”

Helpful Report

Posted 19 hours ago

“Excellent very helpful got everything sorted very quickly and efficiently.”

Helpful Report

Posted 19 hours ago

“Samuel (SN1) was truly excellent in helping with the car insurance policy renewal. They addressed all my questions and were really professional and supportive. Excellent experience and certainly recommended! Thanks Samuel!”

Helpful Report

Posted 19 hours ago

“JOEL WAS VERY HELPFUL AS I WAS HAVING DIFFICULTY WITH THE ONLINE USE. I HAVE NOW SORTED AND RENEWED MY INS GOOD JOB JOEL”

Helpful Report

Posted 19 hours ago

“Handler SP6 managed to massively reduce my renewal and retain me as a customer, thanks!”

Helpful Report

Posted 19 hours ago

“DB4 was very helpful and efficient in helping me with my policy on changing my vehicle.”

Helpful Report

Posted 19 hours ago

“The call handler, IS1, was knowledgeable, easy to understand and very helpful. My query was dealt with quickly and efficiently.”

Helpful Report

Posted 19 hours ago

“NP3 was very helpful when discussing my insurance renewal claim in a prompt and timely manner. They also provide clear and concise information about my renewal information and worked with me to discuss it so that it remained affordable. Thank you very much NP3”

Helpful Report

Posted 20 hours ago

“Tj2 was quick and helpful and resolved my issues”

Helpful Report

Posted 20 hours ago

“TJ2 was quick and efficient. However the operative was unable to provide the information I needed (I had followed an email link provided by the company). It turns out I need to phone in office hours to speak to someone..”

Helpful Report

Posted 20 hours ago

“Waited a long time to get answered but when I got connected TW9 was a good on line chat advisor. Efficient and helpful, managed to reduce by renewal by removing unwanted items thus making it competitive with other quotes”

Helpful Report

Posted 20 hours ago

“SS9 was very helpful with my queries and soon resolved my issues in a friendly but professional manner”

Helpful Report

Posted 20 hours ago

“I have the opportunity to deal my query with Marcela "MG9". She was great!. very informative and helpful, answered all my question and even more. I had a great experience and her customer service was OUSTANDING. Thanks MG9.”

Helpful Report

Posted 20 hours ago

One Call Insurance is rated 4.7 based on 440,340 reviews