One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,684 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,684 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service from William TY 😊”

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Posted 15 hours ago

“Well needed help with a policy and LD7 Was very helpful and pointed me in the right direction thanks”

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Posted 15 hours ago

“I it was very quick and friendly and I dealt with SS9 Steve”

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Posted 15 hours ago

“Excellent service again fro One Call and the advisor JF3 was very helpful in finding me the best price for my renewal… Another year with this great company!”

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Posted 15 hours ago

“Your agent MB1 dealt with my renewal query promptly and very efficiently and I am delighted with the outcome.”

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Posted 15 hours ago

“Excellent service from this company My enquiry, today, was expertly handled today by TJ2”

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Posted 15 hours ago

“KT7 was quick and efficient”

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Posted 15 hours ago

“SP4 was so helpful a credit to the company!!”

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Posted 15 hours ago

“CH5 was very professional and offered relevant products and made sure I understood.”

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Posted 15 hours ago

“Agent SS9 was absolutely fantastic today, lowered my renewal price considerably. Very helpful and was all sorted in under 10 mins online.”

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Posted 15 hours ago

“Customer Support ar2 was excellent, efficient and friendly.”

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Posted 15 hours ago

“Very helpful call handler and got a good renewal price very happy with service I received”

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Posted 15 hours ago

“Grace GS6 from one call insurance was very helpful with sorting out my policy . Great costumer service, very friendly and polite and sorted very quickly The price of my policy is very good a lot cheaper than others . Very impressed”

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Posted 15 hours ago

“I dealt with Shanice SP6 who was both very helpful and very knowledgeable about your products.Excellent 5 star”

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Posted 16 hours ago

“**ML2** excellent service from this advisor great price and easy to deal with”

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Posted 16 hours ago

“received courtesy call from Leanne ( LE6 ) from renewals team, very helpful polite not pushy offered to run another quote aside from renewal to see if she could make further savings and managed to get a better price, it was quick & easy, one call offers great extras on the policy for my motorbike insurance this is my 4th year with OneCall. excess are low too ****”

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Posted 16 hours ago

“Sian was really helpful and sorted out the transfer immediately. 👏”

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Posted 16 hours ago

“PS1 was very helpful and efficient dealt with my query quickly”

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Posted 16 hours ago

“I was very happy with the way Josh [JC8] dealt with my issue. I was not impressed by the fact that I had to pay for a completely new package, due to my insurer not covering the area I had moved to.”

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Posted 17 hours ago

“Just been on live chat with SS9. So helpful and sorted me out with insurance for my new car. The live chat was so easy and user friendly but felt that SS9 still gave that personal service. Highly recommend”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 409,684 reviews