One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 408,346 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 408,346 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you agent ci9 you were very efficient at sorting my queries.”

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Posted 15 hours ago

“Good and helpful customer service and support. Many thanks EW9”

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Posted 15 hours ago

“chat perfect and helpful”

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Posted 15 hours ago

“The customer service was excellent in sorting out policy transfers, etc. in exceptional circumstances and changes including transfer of NCB and setting up a refund and new policy. So helpful, and really good value.”

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Posted 15 hours ago

“IS1 was very efficient. Renewed my policy easily.”

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Posted 15 hours ago

“Had an online chat with Mia. Very informative and knew about other company policies ie additional costs etc. Made the renewal simple and an affordable price.”

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Posted 16 hours ago

“Good Morning, I have just had a 40 minuet "CONVERSATION WITH FS7(Fraser) and am now awaiting a call from your Sales department. Just hope they are as polite and helpful as Fraser was. Fraser(FS7) could not have been more helpful. William Anthony Angelo-Sparling.”

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Posted 16 hours ago

“As with the standard chat process, it took a lot longer than expected to get my address changed however, BC1 was helpful and gave me all the information needed and made the change. Thanks.”

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Posted 16 hours ago

“Ks8 was super helpful and helped really fast”

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Posted 16 hours ago

“SS9 was exceptionally helpful and made dealing with my query a painless experience”

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Posted 16 hours ago

“EW9 (Lewis) was very helpful in sorting out my issue, it was hassle free. Very clear and concise communication.”

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Posted 16 hours ago

“Great customer service from SP6. Dealt with my query professionally, efficiently and politely. Keep up the good work SP6!”

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Posted 16 hours ago

“Jessica F (JF3) was very helpful when using the live chat to renew my car insurance policy, answering any queries diligently and in a friendly manor”

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Posted 16 hours ago

“All sorted quickly and very efficiently by KL4!! 5 star rating”

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Posted 16 hours ago

“Very prompt response TJ2 and very clear answer to my questions,”

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Posted 16 hours ago

“Got a bit confused with the info provided by KS8 but did provide the best option for me in the end.”

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Posted 16 hours ago

“Fast and effective live chat from Sian. New policy sorted in minutes after making a change.”

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Posted 16 hours ago

“Very expedient and precise response to my queries”

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Posted 16 hours ago

“Adam was very helpful AR5 raccoment”

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Posted 16 hours ago

“Needed to update policy due to car change. Extremely helpful and also secured a great breakdown offer. 5 star! 👍”

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Posted 16 hours ago

One Call Insurance is rated 4.6 based on 408,346 reviews