One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 417,071 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 417,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Charlie (CH5) has been excellent in navigating my renewal. Friendly, polite and efficient.”

Helpful Report

Posted 7 hours ago

“I dealt with MB1 today. extremely quick to reply and easy to deal with. Thank you”

Helpful Report

Posted 7 hours ago

“RW2 was very efficient and sorted things out easily. Have spent over an hour trying to get to them so that didn’t get 5 stars 🌟1”

Helpful Report

Posted 7 hours ago

“Operator Co4 at One call sorted a problem quickly and efficiently. Thanks”

Helpful Report

Posted 7 hours ago

“Very efficient service from Shanice SP6, best by far I've had from One Call.”

Helpful Report

Posted 8 hours ago

“Great service on chat line with RW2 completely understood my needs and got me the policy i needed. This is why I have stayed with this company for so long. Their customer service is excellent. Thank you Becca”

Helpful Report

Posted 8 hours ago

“I spoke to Elliot, E3 regarding changing my policy for my new car. I couldn't access my portal, and he helped me to do this and to renew my policy. I would give him a 5 star rating.”

Helpful Report

Posted 8 hours ago

“MP9 was very helpful and dealt with my query rapidly.”

Helpful Report

Posted 8 hours ago

“Great customer service”

Helpful Report

Posted 8 hours ago

“Kathy at one protect was very helpful with my issue. She confirm I was still insured and that it was a cross over with information. She was very helpful and highlighted that if I was in an accident and car was off the road she could set this up for an additional £2,41 a month , very reasonable. All concluded in about 10 minutes.”

Helpful Report

Posted 8 hours ago

“SP6 very helpful and informative”

Helpful Report

Posted 8 hours ago

“Very efficient service from KT7. Requested using amended information and set up new direct debit.”

Helpful Report

Posted 8 hours ago

“All sorted very quickly and efficiently !”

Helpful Report

Posted 8 hours ago

“Spoke to Lydia (user name LB3) at One Call regarding renewal , very friendly and helpful, excellent service many thanks.”

Helpful Report

Posted 8 hours ago

“HG1 was precise and to the point”

Helpful Report

Posted 8 hours ago

“MB1 was very good with information and was a great help , highly recommend Cheers”

Helpful Report

Posted 8 hours ago

“HM1 Fantastic to deal with and was very patient with me a credit to your organisation. keep up the good work. Many thanks again Anthony Jackson”

Helpful Report

Posted 8 hours ago

“They dealt with my enquiry really quickly and knew exactly what I wanted”

Helpful Report

Posted 8 hours ago

“I had a query over the difference between what I paid and what was shown on my motor insurance certificate. EF3, Eliot was able to explain it to me very quickly. Very happy with his response.”

Helpful Report

Posted 9 hours ago

“Marcela (MG9) was extremely helpful and resolved my query promptly and with no fuss.”

Helpful Report

Posted 9 hours ago

One Call Insurance is rated 4.6 based on 417,071 reviews