One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,791 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,791 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been with One Call for many, many years and EL3 was extremely helpful in getting me a better price for the renewal of my Buildings and Contents insurance.”

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Posted 13 hours ago

“HM1 very helpful and answered my query very quickly.”

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Posted 13 hours ago

“Very quick, courteous and efficient service enabling me to renew my insurance with the minimum of fuss at an economic price.”

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Posted 13 hours ago

“I had chat with JF2 who double checked the latest market prices as precaution despite my intention to cancel immediately - very good and professional. Only let down was the connection speed between us.”

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Posted 14 hours ago

“Was really impressed, and a very big thank you to agent LD7,excellent service much appreciated”

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Posted 14 hours ago

“JG4 Really helpful, explained and sorted my issue quickly, thank you.”

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Posted 14 hours ago

“Lucy was very pleasant and helpful. Got me a very competitive price for my contents insurance that I was happy to accept.”

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Posted 14 hours ago

“Th3 thank you very much for your help”

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Posted 14 hours ago

“Mg9. Very helpfull person and understood exactly what I wanted. Thank you”

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Posted 14 hours ago

“Amazing customer experience with SM6 today. She had speedy replies and great communication. She assisted me with my queries and gave me peace of mind. Thank you so much for your help!”

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Posted 14 hours ago

“FS2 and CM1 were polite and helpful regarding my car insurance policy.”

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Posted 14 hours ago

“I had a little query and Louis helped to clarify this really quickly!”

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Posted 14 hours ago

“Immediate, helpful and friendly response to my call answered by LE6. Leanne Warren. Clearly understood my situation and was able to resolve things swiftly. It’s been a long time since I have spoken with a customer service agent and ended up feeling calm and satisfied with the experience.”

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Posted 14 hours ago

“LC6, was a total super star today. Sorted out my insurance issue and even managed to get me back on the customer portal. Thank you”

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Posted 14 hours ago

“many thanks to Alyssa M for all of your help today, you were a great brilliant took you time to explain everthing, it was appreciated”

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Posted 14 hours ago

“Great customer service JF2 was outstanding. Thankyou.”

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Posted 14 hours ago

“Agent JG4 She was very helpful and informative . Helping me to log into my portal and assist with my current policy Thank you so much and for being patient !”

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Posted 14 hours ago

“After trying many times to do the change myself, AR2 took the time and patience to process the change for me. AR2 also took the time to check other options to save money.”

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Posted 14 hours ago

“Do not insure with One Call Insurance as you will not be able to contact them via the portal or telephone. I just wanted to cancel my home and car insurance. However, I am unable to contact them via the website or by telephone. None of their line is able to help and the website does not recognise my details.”

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Posted 14 hours ago

“Brilliant customer service from PE2 sorted my query very quickly.”

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Posted 14 hours ago

One Call Insurance is rated 4.6 based on 422,791 reviews