One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,467 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

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“WP1-provided great customer service & was quick to respond to my queries”

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Posted 19 hours ago

“Spoke with kp2 Very helpful and efficient”

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Posted 19 hours ago

“Great customer service from Jes3.thank you”

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Posted 19 hours ago

“Knowledgeable and friendly”

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Posted 19 hours ago

“I spoke to Caitlin CO4 and she was brilliant. She quickly answered all my questions and helped me with an issue which was causing me a lot of stress. Caitlin was helpful and quickly answered all my questions and resolved the issue. Well done OneCall you have some great staff working for you.”

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Posted 19 hours ago

“Spoke to JF2 regarding my car insurance renewal and some changes in my circumstances. Joel was very professional and helpful, explaining all the changes to me. Very happy that quote was lower than expected for equivalent cover.”

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Posted 19 hours ago

“Yesterday I talked to Patrycja Eddleston (pe2) regarding insuring an additional car with One Call Insurance - I was well pleased with the outcome as it saved me money on my previouse insurer - Patrycja was very helpful, and courtiouse.”

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Posted 19 hours ago

“Spoke to Ji9. Very good service. Quick and responsive to my needs. Very professional. Many thanks 😊”

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Posted 19 hours ago

“Very efficient NK3. Sorted out my problem in minutes”

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Posted 19 hours ago

“A friendly, helpful, and competitively priced insurance company. This is my 2nd year with One Call and I am very pleased. Unlike other insurance companies, they didn’t just hike up my renewal amount for no reason, and everything has been explained clearly. Leanne was ( LE6.Leanne Warren-le6 ), was the lady I spoke to for my latest renewal and she was very helpful.”

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Posted 19 hours ago

“I spoke to customer care assistant JC8 regarding changing my policy mid term regarding change of vehicle which was done successfully and to my eventual satisfaction many thanks”

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Posted 19 hours ago

“Very good service on chat from ir2”

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Posted 19 hours ago

“rhianna f was very patient with me today re my car insurance renewal. She explained the different options to me and went through the pricing and cover. She took a lot of time with me and I really appreciate it. I still would have liked cheaper insurance but I do believe in comparing the cover and prices on the comparison sites she offered me the best overall deal.”

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Posted 20 hours ago

“Very professional and quick services! Thank you”

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Posted 20 hours ago

“AA4 was very helpful today when I rang to see about renewing our car insurance and got everything sorted in a short time.”

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Posted 20 hours ago

“Took a long time to get through a couple of times. But Lewis was very helpful and clear”

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Posted 20 hours ago

“Great service today from CG1. Quickly sorted my renewal out and answered any question I had.”

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Posted 20 hours ago

“Nk3 was really helpful when i really needed someone- would hope o got her in future if i needed the help”

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Posted 20 hours ago

“I have been with OneCall for a number of years for both Motor and Home insurance and ways find their prices competitive and customer service excellent. Today I rang to discuss my renewal motor insurance and spoke to rf1 who was excellent and saved me money by explaining an alternative policy. Very very satisfied with the service”

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Posted 20 hours ago

“PS1 was very helpful and was able to answer all of my points.”

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Posted 20 hours ago

One Call Insurance is rated 4.6 based on 411,467 reviews