One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 439,991 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 439,991 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AS3 was spot on and was really helpful special thanks”

Helpful Report

Posted 1 day ago

“Excellent customer service from Colleague RW2. Very fast and helpful and understanding. Gave me a great price and I'm happy. Thanks again.”

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Posted 1 day ago

“Needed insurance sorting immediateley, spoke to Emily (EE3) who was extremely effiecient and helpful!”

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Posted 1 day ago

“Apart from waiting half an hour to talk to an advisor,managed to get a cheaper policy than was quoted in my Portal,definitely better talking on the phone to tell them of your best quote on comparison sites to see if they can beat it.”

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Posted 1 day ago

“The person I delt with Shanice was very helpful and above all patient. Thanks for sorting my insurance enquiry”

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Posted 1 day ago

“Excellent service - I got the date wrong on my policy and they changed it no problem and actually ended up being cheap. Thank you so much Hannah (HG1)”

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Posted 1 day ago

“I had an enquiry about my policy and was directed and advised well by agent LG3 very happy with the communication and result”

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Posted 1 day ago

“Listened and found satisfactory solution FF2”

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Posted 1 day ago

“As usual it was very easy to make some changes, this time by Adam C AR5.”

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Posted 1 day ago

“ti2 was excellent in the service provided and put my mind to rest due to the cancellation letter received congratulations and we'll done. Gerald Mullin 👏👏👏”

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Posted 1 day ago

“IS1, was very polite and helpful. I got the information I needed. Thanks D”

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Posted 1 day ago

“LG3 helped me through the cancellation process of my motorcycle insurance. My typing is somewhat slow, but she was very patient with me and guided me through it. Many thanks.”

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Posted 1 day ago

“JASMINE =JC1= was very efficient and helped me to sort out the issues without any problems. She was polite and courteous.”

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Posted 1 day ago

“They sorted the problem once i got through to the right department. Wp1”

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Posted 1 day ago

“Chat with DB7 was straightforward, simple and informative with answers to all I felt I needed to know. I dread insurance renewals, but this was so surprisingly uncomplicated.”

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Posted 1 day ago

“AW1 sorted my cancellation out with little fuss and in a professional manner.”

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Posted 1 day ago

“Jake Kidger was very clear and helpful”

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Posted 1 day ago

“I had a query which was resolved very quickly and expertly by Sarah (SM2) who was polite, courteous and made sure that I was content with the interaction before she closed the call. What could have been a stressful issue, was eliminated quickly with Sarah's help and instruction. I hope all my interactions are as positive as the one I have just had with Sarah (SM2) as she was super :)”

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Posted 1 day ago

“spoke to JH7 - sorted me out very easily although I was 35th in the queue when I applied!”

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Posted 1 day ago

“Pe2 was very helpful and polite thank you for sorting this out for me”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 439,991 reviews