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One Call Insurance Reviews

4.6 Rating 424,018 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 424,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance, Adam AJ1 dealt with my query on price and sorted it out very quickly and satisfactorily.
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Posted 17 hours ago
ME8 was very helpful when i had a live chat with them regarding change of motor insurane
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Posted 17 hours ago
ME8 was very helpful when i had a live chat with them regarding change of motor insurane
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Posted 17 hours ago
Great customer service today. Faith was clear & concise in helping me amend a couple of things on my policy. Polite & friendly
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Posted 17 hours ago
AR2 was really friendly and helpful today. Guided me through all aspects of what I needed. Thanks.
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Posted 17 hours ago
PE2 has just sorted my renewal. Very efficient and helpful, a great service, thank you!
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Posted 17 hours ago
Fast & efficient done & dusted in about 10mins no problems at all
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Posted 17 hours ago
Service today was excellent, I would have preferred to speak to agent rather than live chat but that is my own preference. I was a bit shocked with the £24.00 Admin fee added to insurance quote, I though it was quite excessive. I could not fault EG4 who was very helpful.
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Posted 17 hours ago
Very helpful staff member
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Posted 17 hours ago
Happy with the customer service provided by AP1 in the chat. All done and sorted in no time at all.
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Posted 17 hours ago
Ja1 was very good, quick, and went through all the stages of changing reg and new policy thoroughly
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Posted 18 hours ago
Chatted with a customer service representative named shanice SP6 and she was extremely helpful, informative and efficient. An assest to the team and would definitely recommend this company based on her customer service to family and friends
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Posted 18 hours ago
EW9 Lewis was a great help very efficient and accurate. Would recommend
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Posted 18 hours ago
TJ2 was of great help and all went smoothly. Thank you
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Posted 18 hours ago
Such a relief to have some help changing a vehicle on our policy! Thank you Sarah SM2
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Posted 18 hours ago
Great service and sorted fast
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Posted 18 hours ago
EW9 was very helpful thank you
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Posted 18 hours ago
After unsucessfully trying to update my request for new car insurance quote online I was so gratefully to get through to Josh JC8. He helped to calm me down and go through my changes for a new quote for changing my car. He was very helpful and patient and dealt with all my enquires and explained details of the changes very clearly. Thank you Josh for all your help, a credit to your service.
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Posted 18 hours ago
The lady NK3 gave me a great deal of help with some queries regarding my motor insurance policy, including help with organising a rental car if I needed one. She also helped fix a problem getting into the insurance portal. A very helpful lady.
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Posted 18 hours ago
Thanks today RB1 my call was handled with care and professionalism. I had issues with my phone and she talked me through it all with much patience.
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Posted 18 hours ago
One Call Insurance is rated 4.6 based on 424,018 reviews