One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 443,414 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 443,414 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Joel Jf1 who quickly and efficiently answered all of my questions I can now relax knowing I’m covered for another year”

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Posted 5 hours ago

“Helped with a policy document query by LD7 - very quick and efficient.”

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Posted 5 hours ago

“Spot on service, quick and easy to contact and recieve the assistance i needed. Thanks. RW22”

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Posted 5 hours ago

“Very clear and helpful FF2”

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Posted 5 hours ago

“C04 was very helpful and enquiry was dealt with quickly.”

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Posted 5 hours ago

“I took out a motor insurance policy with One Call for the first time recently and I have to say what an easy and pleasant experience it was and at a good rate too, compared to what my last insurer wanted to charge, even with a 5 year NCD. I was invited to place a call with one of the agents, GJ1 yesterday and he just wanted to know whether everything was OK and did I need any further help, which was just so refreshing, plus I got through to a real person in next to no time with no queuing. GJ1 was so helpful and friendly and he did a sterling job representing what I've now come to realise is a great insurance company, so would definitely recommend that you look them up when your policy is due for renewal.”

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Posted 5 hours ago

“Agent Scarlett (SP5) handled my query immediately and with no fuss whatsoever! Many thanks.”

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Posted 5 hours ago

“Fantastic customer service by VH3. Sorted my query out straight away. Much appreciated”

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Posted 5 hours ago

“I contacted your on-live chat and spoke with JF3 who was very helpful. My query was dealt with quickly, effectively and without issue. Thank you JF3.”

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Posted 5 hours ago

“TJ2 was very responsive and helped sort out my query.”

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Posted 5 hours ago

“SM2 could not have been more helpful. Great!!”

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Posted 5 hours ago

“SM6 was very helpful today regarding my NCD she submitted my documents straight away to have an additional charge removed from my account”

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Posted 5 hours ago

“Chelsea who helped me was fantastic”

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Posted 5 hours ago

“BH1 helped me and I was very pleased thanks b”

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Posted 5 hours ago

“DB7 was very helpful with reviewing my renewal quote and making it more affordable for me. thank you”

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Posted 5 hours ago

“FS7 really helped! Great work and quick. Thankyou!”

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Posted 6 hours ago

“So helpful, very professional, and fantastic price thankyou very much 👍”

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Posted 6 hours ago

“Username FS7 helped me amend my policy quickly and easily!”

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Posted 6 hours ago

“TW9 was great. Cancelled my policy as requested without any issues of attempts to extract further monies. Efficient & helpful”

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Posted 6 hours ago

“LE6 called me, reviewed our policy, sorted out everything at a better price, as we were on the verge of leaving. Excellent service, highly recommended”

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Posted 7 hours ago

One Call Insurance is rated 4.7 based on 443,414 reviews