One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,185 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LN 1 ( Laurence) was extremely helpful with my query today , he managed to sort out my problem with complete respect for me as a customer.”

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Posted 12 hours ago

“IS1 - Very clear and helpful direction in lieu of the questions asked. Made us aware of other policies/offers that could be of benefit to us in a non-aggressive manner. Thanks again, IS1”

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Posted 13 hours ago

“I would like to say a big thank you to KS8 for all of her help on the online chat today. She was friendly, patient, and very helpful throughout. She took the time to find me a great quote for my motor insurance and explained everything clearly, making the whole process quick and easy. Excellent customer service – thank you again, KS8!”

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Posted 13 hours ago

“ET3 , the adviser I spoke to was efficient and handled my enquiry satisfactorily.”

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Posted 13 hours ago

“LD7 - went on live chat to sort problems with uploading my proof of no claims. Lauren sorted it quickly and efficiently and I was more than satisfied with her service. Brillant customer service and efficacy.”

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Posted 13 hours ago

“Bc5 was very helpful and quick with my query”

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Posted 13 hours ago

“LG9 absolutely brilliant, answered all questions pqromptly and provided first class service”

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Posted 13 hours ago

“Customer service advisor JL9 was prompt with sending over the paperwork I had requested.”

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Posted 13 hours ago

“SM2 was so helpful asi was trying to change my car details but the portal wouldn’t let me. Thank god for SM2 as she did it all. Wouldn’t have had to contact the chat if the portal was clearer but as usual a person helps and sorted it”

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Posted 13 hours ago

“LB5 was extremely helpful and whilst on the chat for some time we sorted out my query to a satisfactory solution. We are changing our car and needed to upgrade the current policy.”

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Posted 13 hours ago

“The lady who helped me the phone had excellent customer service skills. She explained everything to me that I needed to know about my new insurance policy. I was offered other additional products with the benefits. She is a great asset to your company”

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Posted 13 hours ago

“as3 was very helpful and polite good service”

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Posted 13 hours ago

“Thanks to Sasha from one call insurance sm5 for helping me today happy with my quote”

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Posted 13 hours ago

“Thankyou LD7 for all your help today”

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Posted 13 hours ago

“I would like to say a big thankyou to As5 he was verry helpfull on the phon this morn he exspained evereything i wanted to know thankyou agian”

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Posted 14 hours ago

“LE6.Leanne Warren-le6 We insured through your company previously and came back for a quote this year. I contacted Lianne and she could not have been more helpful and directed me to the correct department for renewals, adding that if I had any problem not to hesitate to contact her again. Excellent service.”

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Posted 14 hours ago

“Very help customer service assistant AR2, sorted out my query very quickly.”

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Posted 14 hours ago

“Was helped by AS3! to resolve my renewal issue. Conversation was direct and to the point. Renewal sorted at the price I was initially quoted online. Happy with the way things went.”

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Posted 14 hours ago

“Just renewed my car insurance online live chat with a lady called Jenny (JL9 ) she answered all my questions. was polite and reassuring me my policy quote was correct. She also answered some other questions i had re - insurance and put my mind at rest. I would recommend One Call Insurance . Been with this company for a few years and any issues ive had re car have been dealt courteously and speedily. *****”

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Posted 14 hours ago

“AS3 was very helpful and thorough and sorted all my queries.”

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Posted 14 hours ago

One Call Insurance is rated 4.7 based on 435,185 reviews