One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 428,385 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 428,385 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TS4 did her best. It was complicated”

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Posted 19 hours ago

“LE6.Leanne Warren-le6 was great. Very polite and helpful.”

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Posted 19 hours ago

“Hg1 was very helpful”

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Posted 19 hours ago

“Anais AS3 was incredibly kind and extrememly helpful. A true professional. The is an asset to your company. I do hope you are looking after him?”

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Posted 19 hours ago

“Great service today can’t fault customer service from ji9 excellent”

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Posted 19 hours ago

“AS3 was the agent that I was in contact with regarding my car insurance renewal. AS3 was very professional and helpful. I was thinking of going to a new insurance company but stayed after talking to the agent.”

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Posted 19 hours ago

“I spoke online with RW1 today, she was very helpful and was able to fix my issue quickly and I was able to renew my policy at the updated quote price, thank you!”

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Posted 19 hours ago

“All sorted in one 5 minute phone call, excellent customer service”

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Posted 19 hours ago

“Pretty straightforward, and virtual chat system not too confusing. Talked to advisor co4, who was knowledgeable and professional”

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Posted 19 hours ago

“Need to change insurance as changing vehicle. Good communication and advice from AJ1. Was put at ease knowing that my new car will be fully insured at a good price. Thank you.”

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Posted 20 hours ago

“Good support and advice from KT7”

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Posted 20 hours ago

“IS1 - Very helpful with my enquiry and sorted within minutes. Have never liked these online chats but have now changed my opinion. Great help Many thanks.”

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Posted 20 hours ago

“AS3 was very helpful and it was easy and quick to get my issue resolved with my car insurance renewal query.”

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Posted 20 hours ago

“JE3……..Excellent customer service n support, very efficient n helpful….much appreciated KB”

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Posted 20 hours ago

“Had a live chat with EE3 Emily was very helpful and got my insurance started straight away. Thank-you 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟”

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Posted 20 hours ago

“Good service today by MG9 while shopping car insurance. Would recommend 😁”

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Posted 20 hours ago

“Je7 was extremely helpful,polite and thorough”

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Posted 20 hours ago

“KT7 helped fix my issue very quickly and efficiently, very happy with the service”

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Posted 20 hours ago

“JG4 was very helpful, resolved my portal access problem quickly and efficiently!”

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Posted 20 hours ago

“IS1 - Isabelle was very knowledgeable and helpful. She answered my questions promptly and comprehensively and did not appear to be talking to anyone else. I needed time to think about my options and Isabelle sent me the quotes to ponder on. The Platinum service costs a bit more but is worth it! Thank you.”

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Posted 20 hours ago

One Call Insurance is rated 4.6 based on 428,385 reviews