One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 434,775 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 434,775 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BC1 Brilliant service! My renewal seemed to be a little higher than expected. She took the time to explain everything clearly. With a few simple changes the insurance renewal was where I had expected. Really appreciated the help you are credit to the company – thank you so much!”

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Posted 14 hours ago

“Amazing support and very helpful. 5* and more if I could give more to SP6”

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Posted 14 hours ago

“Britney sorted my issue very quick and efficiently. Wasting no time gave me a financial solution to my problem. My second year with one call and the customer service never fails.”

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Posted 14 hours ago

“Good service from Ben online - BH1”

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Posted 14 hours ago

“Good service thanks”

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Posted 14 hours ago

“Jasmine (jm6) was very helpful today sorting out my policy that I was having trouble doing through the portal very helpful and friendly”

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Posted 14 hours ago

“TS7 was extremely helpful, very efficient and such a nice person to deal with. She couldn’t have been more helpful with my query; we certainly need more people like her to correspond with.”

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Posted 15 hours ago

“Leanne Warren-let was very helpful”

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Posted 15 hours ago

“I had a query about my new policy and Stacey B quickly reviewed my query and gave me an answer. Just what you need.”

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Posted 15 hours ago

“HH2 provided a masterclass in customer service”

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Posted 15 hours ago

“CM7 was very helpful and friendly! Sorted my renewal very quickly Thankyou”

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Posted 15 hours ago

“I had some issues with my insurance and some payment trouble at risk of having my policy cancelled and Lawrence Ndlovu LN1 was so helpful and rectified the issue right away. insurance can really be a stressful process sometimes but he was great and super helpful!”

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Posted 15 hours ago

“assistant eg4 very helpful sorted out my breakdown cover with no issues,very pleased”

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Posted 15 hours ago

“They gave me a better quote SS9 wascthe agent”

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Posted 15 hours ago

“User ME8 was really good and helped put my mind at ease after a RED letter from MIB. She was great at solving this problem for me and was very knowledgeable and efficient, thanks again ME8.”

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Posted 15 hours ago

“I had a most pleasant chat with User SP6. Great customer service. 5 stars”

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Posted 15 hours ago

“They were helpful and I was happy with the outcome of contacting them. However, there were long delays between chats which were a bit frustrating.”

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Posted 15 hours ago

“LE6.Leanne Warren-le6 great service custom of Leanne very nice person easy to talk to and helpful I renewed my insurance with her Thank you”

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Posted 15 hours ago

“I have just been going through my policy etc with EF3. I must say that the service he gave me was excellent. He dealt with everything in a timely manner, was pleasant and patient. Well done.”

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Posted 15 hours ago

“EE3 (Emily) was very helpful and went the extra mile to assist”

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Posted 15 hours ago

One Call Insurance is rated 4.7 based on 434,775 reviews