One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,601 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,601 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EW2 helped answer my question”

Helpful Report

Posted 10 hours ago

“JP3 was excellent. Fast, polite and efficient, very pleased, thank you Jack”

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Posted 10 hours ago

“Great service very professional and knowledgeable nothing was to much trouble i have very bad hearing problems and this lady was extremely kind and helpful very patient and made me feel at ease explaining everything to me(pe2)”

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Posted 10 hours ago

“JL9 assisted me perfectly with no issues”

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Posted 10 hours ago

“Fair price”

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Posted 10 hours ago

“JH7 was very helpful. Quick and efficient. Great service.”

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Posted 10 hours ago

“set up a new motorcycle insurance policy but in my haste I neglected to set the correct start date, literally 5 minutes on the live chat with Emily and it was re-quoted and sorted. could not ask for anything more, fantastic service.”

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Posted 10 hours ago

“JF3 was helpful and patient with me ,cos I didn't have a clue what I was doing,made it all easy 👍 thanks again”

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Posted 10 hours ago

“mb9 was very prompt and efficient. I wrote what my concerns were and mb9 answered and I and happy with new more reaondbale premium. mb9 did a good job.”

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Posted 10 hours ago

“JT3 was extremely efficient in dealing swiftly with my queries today. Refreshing to have got a result having been sceptical due to my previous 'chat' experiences with other companies. Great result, thank you!”

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Posted 10 hours ago

“Efficient service”

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Posted 10 hours ago

“BG3 absolutely amazing! From start of query to end. I was confused what to do how to do it the Agent was amazing! Explained the whole process easily helped and supported me without hesitation ! We need to make this agent a trainer in 5 star customer service excellent skills they possess! Please pass my message on and reward them with the recognition they truly deserve! Glad i kept my insurance with you because of the service they provided to mex”

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Posted 10 hours ago

“The customer advisor was polite and helpful. Thank you”

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Posted 11 hours ago

“Really professional service from KS8 today 👏”

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Posted 11 hours ago

“Rk3 was very helpful today offering me all the options,which was excellent,but I informed that I would like to cancel my policy because I have decided to group it with my home insurance and although your company do the same I explain that a my age I will keep with my existing insurer.thank you for the really good service provided in the pass.”

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Posted 11 hours ago

“The Agent SH1 was very patient with me and all of my questions. SH1 made sure I got the best price possible and went above and beyond to match the excess from another quote whilst providing me with a lower annual payment fee than the other company’s quote which I was thrilled with! SH1 was very polite also. Couldn’t be happier as money is very tight at the moment.”

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Posted 11 hours ago

“Great on line chat service by Sienna - SH1. Simple to negotiate my new policy even for a dither like me! So straightforward. Happy.”

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Posted 11 hours ago

“Cannot fault the company quick and very professional and the staff are refit to the company,”

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Posted 11 hours ago

“I’m so happy with this insurance there always competitive & always able to contact them & sienna who I asked for some help finding documents was no trouble at all …. Excellent service”

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Posted 11 hours ago

“Job done quickly”

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Posted 11 hours ago

One Call Insurance is rated 4.7 based on 446,601 reviews