One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 437,062 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 437,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LN1 very helpful and made the experience stress free”

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Posted 19 hours ago

“Very helpful assistant 👍🏻”

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Posted 19 hours ago

“RW2 customer advisor was very helpful and reduced my price.”

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Posted 19 hours ago

“I was stuck and this device helped very much”

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Posted 19 hours ago

“EE3 very quick and very helpful”

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Posted 20 hours ago

“TW8 on the online chat was helpful and efficient and gave me a great renewal price”

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Posted 20 hours ago

“I was helped greatly empathetically & understandingly by JH7 who knew everything I required answered swiftly fully & with professionalism. Well done JH7”

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Posted 20 hours ago

“Spoke to Lewis (EW9) who sorted my query promptly, made an addition to my policy Lewis was polite and professional throughout not to mention giving me a great price on my upgrade,Highly reccomended.”

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Posted 20 hours ago

“Co4 very knowledgeable could answer all my questions and sorted everything I needed. Very professional thankyou”

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Posted 20 hours ago

“I was helped today by SP6 (Shanice P) she was incredibly helpful and got everything sorted out quickly. I wish all agents were like this. Thank you again Shanice , you're a star.”

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Posted 20 hours ago

“Had an issue trying to get old NCD information from insurance policy that expired last year and could not access portal. My issue was resolved quickly and I am very pleased. EW9 was polite and helpful. Couldn't be better. Thanks”

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Posted 20 hours ago

“Spoke to LN1 very helpful and friendly he was also very patient and understanding spoke clearly and was able to answer all my queries it was a pleasure dealing with him..”

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Posted 20 hours ago

“Dealt with JP3 who was excellent. He was really helpful and explained things fully. I was going to cancel my policy at renewal but he sorted out a more competitive quote for me and after giving me full details I was happy to stay. Thanks JP3 for being a top bloke.”

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Posted 20 hours ago

“Spoke with Amber (work reference AM2) she was knowledgeable and helpful Would recommend.”

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Posted 20 hours ago

“Hanna in customer service was very helpful”

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Posted 20 hours ago

“Dealt with by ET3 who was very helpful , efficient and professionsal. I was renewing my insurance late with amendments which were quickly sorted out by her. Very happy good service”

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Posted 20 hours ago

“SM2 was exceedingly helpful and prompt with responses. Also very clear. Excellent”

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Posted 21 hours ago

“I was chatting with Jordan who helped me find a good renewal quote for my car insurance. He was professional, understood my requirements and offered me a good deal on the renewal of my classic car insurance. I am one happy customer, thanks to good customer service. Thank you”

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Posted 21 hours ago

“Sp6 did everything to help me”

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Posted 21 hours ago

“JP3 was great for his knowledge and professionalism, my case was sorted so quickly, thank you Jack”

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Posted 21 hours ago

One Call Insurance is rated 4.7 based on 437,062 reviews