One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 439,410 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 439,410 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the customer service e I received from IS1 handler. Everything was dealt with smoothly and efficiently and all my concerns were sorted.”

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Posted 7 hours ago

“Such a helpful young man, BD4 went out of his way to help”

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Posted 7 hours ago

“Good quick answer to my quesry from agent FP2”

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Posted 7 hours ago

“I contacted operator SM5 by online chat to change my name and it was very smooth and quick. She was very helpful and I was very surprised to get a small refund too to make the change. Thank you Sabrina”

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Posted 7 hours ago

“Had to call OneCall and spoke to LE6 Leanne Warren-le6. Was very helpful and very efficient. Sorted out everything I needed. Very friendly and a pleasure to talk to”

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Posted 7 hours ago

“Excellent Service from Rhea( RB1 ) on switching my car insurance to a new car. Very helpful and friendly and explained everything clearly. Keep it all going RB1. Best regards Joseph”

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Posted 7 hours ago

“AS3 dealt with my online chat enquiry efficiently, thank you.”

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Posted 7 hours ago

“JE7 was amazing! Very helpful, informative and made sorting my issue out very easy. I was reassured from the get go. Thanks JE7!”

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Posted 8 hours ago

“A k 7 was really helpful for me to rest assured about my Car Insurance. She was very helpful and very polite.”

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Posted 8 hours ago

“My live assistant, JG4 was very helpful and resolved my problem very quickly”

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Posted 8 hours ago

“The agent. LB5 was very helpful and the responses were fast and accurate. My question was answered very professionally and friendly. Thank you Lucy”

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Posted 8 hours ago

“MB and the initial lady M? answered all my questions with clarity and made all the alterations very easy. Good employees”

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Posted 8 hours ago

“FP2 Great online service. Very easy.”

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Posted 8 hours ago

“FF2 username really helped by being competitive with lower offers, he matched them any kept my custom to One Call, bravo FF2.”

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Posted 8 hours ago

“DB7 Dylan was very quick and efficient in helping with my policy price and changes. Thank you”

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Posted 8 hours ago

“Very quick to sort the issue that i had.”

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Posted 8 hours ago

“BB7 was very helpful today extremely polite and resolve my problem quickly”

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Posted 8 hours ago

“Re SM5, Really impressed with the service I received from Sasha. I had planned to cancel my Insurance having received a better quote elsewhere. However after a lengthy conversation Sasha took the time to give me a re-quote based on current information which enabled her to give a competitive price which I accepted. Thank you for the good service Colin”

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Posted 8 hours ago

“Sb8 was incredibly helpful with the portla chat to rectify issues”

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Posted 8 hours ago

“Dylan excellent service very helpful”

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Posted 8 hours ago

One Call Insurance is rated 4.7 based on 439,410 reviews