One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,522 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JC8 aka Joshua helped me to navigate my change of vehicle on my current insurance this morning. He was very patient and explained all my options clearly. Now that bit is out of the way I can look forward to new car day next week!”

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Posted 1 day ago

“CH5 was great at solving our issue. I had been waiting for 2 days for another agent to telephone me to sort out our renewal and collect. despite making 2 arrangements for the call it never came! CH5 sorted it online in minutes. well done CH5”

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Posted 1 day ago

“Great prices. Easy and simple.”

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Posted 1 day ago

“Fantastic service from Leanne(LE6) She was very professional throughout.”

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Posted 1 day ago

“Excellent customer service”

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Posted 1 day ago

“Charlie H did everything I asked and all sorted quickly.”

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Posted 1 day ago

“HM1 was superb; Hanna sorted my concerns and dealt with my query in a very professional and friendly manner. Top of the class; get out of gaol pass and ticker tape parade for her please!”

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Posted 1 day ago

“EL3 helped with a query I had on the fee. Thank you.”

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Posted 1 day ago

“LE6.Leanne Warren-le6 Leanne W A lovely lady very helpful and very patient. Found a price we are happy with . Excellent Service Thank You”

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Posted 1 day ago

“Many thanks to JE7 Jordan who was most helpful in renewing my cover with a good price. Great customer service!”

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Posted 2 days ago

“I spoke to your rep TS7 this afternoon who was very helpful & obliging helping me sort out my car policy it was very much appreciated”

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Posted 2 days ago

“The person listened to your call, as was very helpful,dealing with our call.”

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Posted 2 days ago

“Home emergency cover was added to my new policy and I hadn't requested it Jasmine JC1 sorted it out and the refund.”

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Posted 2 days ago

“Very efficient and helpful all done with minimal fuss only minus was having to pay 56 pounds to swap vehicles which seems a lot for few minutes to”

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Posted 2 days ago

“Well am 65 and not had a clue what I was doing but with help from kb2 I got sorted thank you so much for you time”

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Posted 2 days ago

“Great service..... from HM1”

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Posted 2 days ago

“Very happy with the chat so easy to add my other vehicle on to my existing policy very polite & very thorough”

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Posted 2 days ago

“Excellent service from LG3”

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Posted 2 days ago

“I spoke to Bethan username BL1 via the web chat to check some details on a new policy I had taken out. She was extremely helpful. The service was quick and efficient. My policy was amended to suit my needs without any additional costs. I would highly recommend. Top service”

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Posted 2 days ago

“ME8 was a star today and sorted my issue really promptly and politely 🙂”

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Posted 2 days ago

One Call Insurance is rated 4.7 based on 431,522 reviews