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One Call Insurance Reviews

4.6 Rating 417,307 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 417,307 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Great help from OC3
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Posted 1 day ago
ISI was very helpful & informative
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Posted 1 day ago
Had to change the number plates on my document today , I dealt with operator IS1 who was extremely efficient and helpful
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Posted 1 day ago
great service by Adam. really patient, helpful and was very easy to make changes to my policy. thankyou.
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Posted 1 day ago
Jessica D was very helpful
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Posted 1 day ago
Great responsive service by EW2
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Posted 1 day ago
Very efficient, AR5 was great
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Posted 1 day ago
Had a great service by agent EW2 making alterations to my policy
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Posted 1 day ago
Bb7 made the update easy and quickly
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Posted 1 day ago
KT7 was very helpful today with my home insurance quote. She was able to reduce my original quote by updating and clarifying a couple of questions. The service was quick and easy and I’m insured for another year - thank you!
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Posted 1 day ago
very straighforward, saved £ this year too. thank you Leanne. LE6.Leanne Warren-le6 
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Posted 1 day ago
BB7 was so helpful with my inquiry this morning,so reassuring
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Posted 1 day ago
Not too expensive, very helpful, easy and friendly people to talk to. Thank you one call, my other bikes will get the same treatment.
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Posted 1 day ago
Adviser- RE1 Username for the assistant that helped me she was 5star with her expertise and advice polite and patient Thank you RE1
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Posted 1 day ago
Excellent service from kadie
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Posted 1 day ago
TJ1 - made the necessary changes to my details efficiently. I had already spent unnecessary time being passed from one chat person to another and repeatedly trying to phone OneCall with recorded 'number invalid' message - hence the 4 rather than 5star review. Changing a home address and/or email address should be possible via the customer portal without having to chat!
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Posted 1 day ago
TJ1 - made the necessary changes to my details efficiently. I had already spent unnecessary time being passed from one chat person to another and repeatedly trying to phone OneCall with recorded 'number invalid' message - hence the 4 rather than 5star review. Changing a home address and/or email address should be possible via the customer portal without having to chat!
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Posted 1 day ago
Live chat, fast and efficient in supporting my query. Advisor JF3.
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Posted 1 day ago
Quick serve with Patricia P2
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Posted 1 day ago
After a lot of false dawns trying to get in touch via the portal I eventually got in touch with phone line but although they said I had cancelled I then got an e mail to say I still hadn’t cancelled and insurance was still live , eventually got through at last minute on portal to a lass reference EG4:) who sorted things out for me , now just awaiting confirmation E mail Got hit for lots of extras for cancelling but suppose my fault for not reading terms and vonfitions
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 417,307 reviews