One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 434,436 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 434,436 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ME8 was exceptionally helpful today, sorted out my problem without any fuss, 1st class customer service, many thanks”

Helpful Report

Posted 17 hours ago

“Tj1 great service from one call .”

Helpful Report

Posted 17 hours ago

“Great clear communication, very helpful. AS5”

Helpful Report

Posted 18 hours ago

“I found customer services very helpful.”

Helpful Report

Posted 18 hours ago

“Excellent service from FF2! Very pleased with the price given as well.”

Helpful Report

Posted 18 hours ago

“ME8 helped me add my daughter to my car insurance. After trying online which said I couldn't do it without starting a new policy. Not impressed with your online, but ME8 was brilliant doved my problem with no fuss.”

Helpful Report

Posted 18 hours ago

“Ei1 Ellie has been great and answered all my questions Re. Driving in Europe”

Helpful Report

Posted 18 hours ago

“My premium was going to go up but I spoke to Isabelle (IS1) on the customer service team and she recalculated it down by £54 a year. Very happy.”

Helpful Report

Posted 19 hours ago

“I had a query which was handled by Josh, he was very helpful and sorted the query out for me quickly and professionally.”

Helpful Report

Posted 19 hours ago

“After contacting One call to cancel my policy due to not owning the vehicle anymore, within seconds I was connected to TJ1 on the portal chat at 1930. 5 minutes later they my had my policy cancelled. No stress, great service and excellent communication.”

Helpful Report

Posted 19 hours ago

“The customer service I received was excellent. Very fast and straightforward setting up my motor insurance. The Agent BB7 was fantastic.”

Helpful Report

Posted 19 hours ago

“What can I say.... Simple and easy conversation helped me with everything i need. Gret and what a star...Thanks”

Helpful Report

Posted 19 hours ago

“purchased car insurance on Friday eve by Sunday lunch hadn't heard anything contacted by chat line Emily ee3 passed me onto correct department and all sorted by Monday morning”

Helpful Report

Posted 19 hours ago

“This is for TS4. Very helpful in cancelling my policy.”

Helpful Report

Posted 19 hours ago

“BB7 was very efficient and helpful, I was unable to download a document to the portal so they sent me a link to do in the chat . Extremely quick service . Thank you”

Helpful Report

Posted 19 hours ago

“Ir2 was very helpful and did the things I thought I was going to have to do myself.”

Helpful Report

Posted 20 hours ago

“Had some enquires about insurance cover spoke too a person on live chat naming as BB7 all sorted”

Helpful Report

Posted 20 hours ago

“Well I got a positive response. Shame that this system prevents the customer from typing more, due to the sad phasing out of what really matters, and that is a conversation, like on the phone.”

Helpful Report

Posted 20 hours ago

“Quick and straightforward reply. Good service”

Helpful Report

Posted 20 hours ago

“ME8 helped me with possible change to my policy as I am considering changing my car. ME8 answered my questions and was very helpful.”

Helpful Report

Posted 20 hours ago

One Call Insurance is rated 4.7 based on 434,436 reviews