One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 422,499 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 422,499 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service from BB7 who was friendly, kind, patient and thorough whilst helping me access my portal to change my vehicle.”

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Posted 7 hours ago

“Prompt and efficient service”

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Posted 8 hours ago

“I am very happy with the service. Thank you Charlie for your patience in explaining to me several times. Thank you for giving me a low price!”

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Posted 8 hours ago

“Gave me a good price when I questioned why my renewal had gone up at least £50. Wish they would just cut straight to the best price though, not everyone has time to hunt around for better prices. Lady who helped out was cheerful and helpful though. LE6.Leanne Warren-le6”

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Posted 8 hours ago

“Quick and friendly help from JC8”

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Posted 8 hours ago

“Karly KS8 was prompt and professional in sorting out my query. She offered to carry out further investigations to find better solutions for me, that were beyond what I’d asked for. Great service.”

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Posted 8 hours ago

“Quick response, dealt with my query comprehensively.”

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Posted 8 hours ago

“Ella was fantastic helping me update my contents insurance. She answered all my questions and made it easy to understand. She was polite and helpful. Ella Leahy - EL3”

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Posted 8 hours ago

“Ella [EL3] was very friendly and very knowledgeable. Despite having some system problems during our call she kept her nerve and showed exceptional professionalism.”

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Posted 8 hours ago

“I didn’t want to renew my policy so Will WG1 helped me and explained my final payment to me. He was very professional, polite and knowledgeable. Kind regards Linda”

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Posted 8 hours ago

“Lucy Thiede was outstanding. Friendly, patient and professional”

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Posted 8 hours ago

“Prompt, clear and efficient agent SP6”

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Posted 8 hours ago

“EL3 Helped me today with renewing my house insurance, she was most helpful and patient thanks”

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Posted 8 hours ago

“Simple to use with helpful and pleasant staff”

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Posted 9 hours ago

“Very helpful and professional 👏 👏”

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Posted 9 hours ago

“Very professional and helpful. Thank very much”

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Posted 9 hours ago

“Excellent service very helpful could not fault many thanks”

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Posted 9 hours ago

“Joshua (JCB) was brilliant. He not only negotiated my dad (disabled and cranky) but also was clear and concise explaining the policy. Would recommend he wins the Hawai holiday and pay rise (if only). Joking aside, he did a great job.”

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Posted 9 hours ago

“GM2 was professional, helpful and made the process of my motorcycle insurance renewal a breeze. Many thanks.”

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Posted 9 hours ago

“Quick and efficient”

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Posted 9 hours ago

One Call Insurance is rated 4.6 based on 422,499 reviews