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One Call Insurance Reviews

4.7 Rating 445,826 Reviews
93 %
of reviewers recommend One Call Insurance
4.7
Based on 445,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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“BC5 was very helpful throughout the process. Wish all were so helpful and kind”
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Posted 19 hours ago
“Answered my questions efficiently”
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Posted 19 hours ago
“Great support from Elizabeth!”
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Posted 20 hours ago
“HS1 was very quick to sort out additional driver today. Answered all my questions well and very quickly. Offered me an additional service to my policy without pressure. Very happy with One direct insurance”
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Posted 20 hours ago
“SP6 has been great, explained everything clearly and a great sales woman. Would highly recommended”
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Posted 20 hours ago
“Mx2 dealt with my renewal very good and sorted it out with no hassles at all. Very happy with the service I received”
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Posted 20 hours ago
“Spoke with LB5 and JT3 on live chat today, both were very helpful and answered each of my questions satisfactorily.”
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Posted 20 hours ago
“Ali communicated well and was very helpful.”
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Posted 20 hours ago
“I have sold my car and called OneCall Insurance today to cancel this policy. Agent pe2 was very helpful, kind and patient. She dealt with the enquiry quickly and efficiently. Thank you, I will definitely come back to OneCall when I purchase my new car :)”
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Posted 20 hours ago
“LG3 was really very helpful with my Insurance matter.We had a good chat on the portal with some good advice of moving forward with my Car Insurance query and also signed up for a little more Insurance payment to cover my excess if anything happened in the future regarding my Car. Thank you again for my peace of mind and it ticked off one of many on my weekly jobs list.Good sound advice LG3.”
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Posted 20 hours ago
“The call I had to do to set up the insurance using their chat line was helpful!”
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Posted 20 hours ago
“Great services, thanks for your help today”
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Posted 20 hours ago
“AP5 happy with quick and good service👍”
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Posted 21 hours ago
“Very happy, Very helpful. Easy communication, Excellent.”
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Posted 21 hours ago
“I wasn't sure about the modern tech of chat... but spoke to agent DB7 who made it all easy and he helped me to re insure my car.”
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Posted 21 hours ago
“Quick help was provided”
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Posted 21 hours ago
“Michelle (TK1), was extremely helpful on the 2 occasions I spoke to her, she was extremely polite and nothing was too much trouble to explain. Thank you Michelle 😊”
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Posted 21 hours ago
“BG3 - swift, efficient service - very professional”
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Posted 21 hours ago
“I contacted one call due to my premium renewal which had went up more than expected. I spoke to FF2 who was really great at his job giving me full information on everything and was able to give me a better quote which I was very pleased with. Thank you FF2 for going above and beyond. Happy customers again”
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Posted 21 hours ago
“The lady we spoke to on the phone today was very helpful, professional and efficient. She dealt with our query very well. Her reference is LE8. Well done and thank you.”
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Posted 21 hours ago
One Call Insurance is rated 4.7 based on 445,826 reviews