One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,268 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,268 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SB8 was very helpful and sorted my issue promptly.”

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Posted 6 hours ago

“Agent was polite and dealt with my enquiry in a timely manner. I am happy to be staying with One Call.”

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Posted 6 hours ago

“EF3 was very helpful and understanding and polite in my car insurance policy and breakdown coverage upgrade inquiry and helpful in sorting my inquiries out”

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Posted 6 hours ago

“I spoke to Jasmin Maddison today. She was extremely helpful. I got sorted out right away”

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Posted 6 hours ago

“LE6 thank you Leanne for your friendly and kind service in renewing my insurance policy.”

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Posted 6 hours ago

“Ultimately the price. Clear explanation from Matthew on the cover I was getting. (mB3-Matthew)”

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Posted 6 hours ago

“Very pleased with chat. SM2 way very helpful”

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Posted 7 hours ago

“Very courteous and helpul Thank you JP3”

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Posted 7 hours ago

“**KT7** was great, sorted my renewal out and a better price, VMA”

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Posted 7 hours ago

“TH3 was really helpful on the phone today and sorted everything out smoothly for me. Lets hope Argentina win!! C Taylor”

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Posted 7 hours ago

“AW1 was very responsive and quickly dealt with my query”

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Posted 7 hours ago

“excellent service from **KT7** was going to cancel renewal, but quote revised and renewed when KT7 highlighted what is included in the cover”

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Posted 7 hours ago

“Very helpful and easy to deal with. Spoke with a chap known as EB-07. Another happy customer!”

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Posted 7 hours ago

“Spoke to AM3 via the portal today - very helpful making changes to an existing policy. Great customer service. Thank you!”

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Posted 7 hours ago

“I just have been with HM1 going through a process of reviewing my insurance policy. Hannah took all the time to find the best options until I was satisfied with the solution. I was a little nervous about online chat but it was a brilliant experience, Hannah showed so much compassion and patience as I was facing a very stressful time with it. Thank you Hannah and onecall insurance”

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Posted 7 hours ago

“I had to use the chat function. I had a quick response time and then a very helpful member of staff (Sarah M - SM2) She gave relevant info, answered my quieries and was able to explain options and also complete what i needed doing quickly and effectively.”

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Posted 7 hours ago

“I spoke to SBB on One Protects Live chat portal. She was very efficient and quick - sorted my query out very helpfully. Give her a payrise!”

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Posted 8 hours ago

“Helped with issue straight away”

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Posted 8 hours ago

“I spoke to LE.6Leanne Warren-Le6 about returning the tracker from my car. Not only was the waiting time to speak to the operative extremely quick, Leanne was very professional and helpful. Easy to understand and listened to my questions which were and concisely .”

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Posted 8 hours ago

“RB1 was extremely helpful and gave me confidence in what she was doing. Thank you- Argentina”

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Posted 8 hours ago

One Call Insurance is rated 4.7 based on 430,268 reviews