One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 406,359 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 406,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Leeanne Warren was very helpful, polite, efficient and kept her promise to send me my NCB via email on its renewal. Leeanne's username is LE6 Leanne Warren-le6.”

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Posted 19 hours ago

“I needed help and used the web chat service. The person (BC5) was brilliant and very helpful. They were really patient with me as I am not IT savvy and guided me through.”

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Posted 1 day ago

“Ref SP6 - Shanice was very helpful to match quotes from other providers at my renewal”

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Posted 1 day ago

“KB2 helped me this afternoon. She was very clear in explaining to me why i couldn’t go through the portal. My issue was resolved very quickly and seamlessly. Very impressed.”

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Posted 1 day ago

“Pv1 was great answered my questions and changed what I needed. Great customer service”

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Posted 1 day ago

“Kirsten B (KB2) answered all of my questions in a knowledgeable and really helpful way, she is a credit to your company.”

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Posted 1 day ago

“PV1 was extremely helpful in answering my query and sorting things out for me. I had excellent service from him.”

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Posted 1 day ago

“Chat member Kb2 was prompt and helpful with my enquiry very pleased”

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Posted 1 day ago

“Received support from LG3, she was really helpful.”

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Posted 1 day ago

“I find that I have to go to live chat to get anything sorted on the website/portal. Today I dealt with kp3, who was very good - informative, included everything I needed.”

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Posted 1 day ago

“LG3 very helpful. Thank you.”

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Posted 1 day ago

“ET3 helped me review my renewal and reduce the cost of my cover but still providing the cover I needed”

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Posted 1 day ago

“Good and quick service. Thanks”

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Posted 1 day ago

“Leah LY4 Excellent , knowledgeable, attentive - many thanks -change of car no issue.”

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Posted 1 day ago

“Philip the agent was great helping me to validate my documents today. Very easy & a straight forward process.”

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Posted 1 day ago

“Had a nice online chat with LG3 , was very helpful and very nice to talk to her online . Highly recommended her .”

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Posted 1 day ago

“Quick and easy to use the online chat option. Philip was very helpful great service.”

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Posted 1 day ago

“Despite not liking this broker / insurance system the attendant Philip was very helpful.”

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Posted 1 day ago

“Had to cancel a policy and very promptly dealt with by SM2 over live chat. Excellent service - thank you”

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Posted 1 day ago

“Custer service from LG3 was great very pleasant and knowledgeable. Thank you LG3”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 406,359 reviews