One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 438,018 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 438,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EW9: gave me the information I required and I completed what I needed to do straight away - thank you”

Helpful Report

Posted 14 hours ago

“I got my insurance £70 cheaper than originally quoted by an advisor AS3. She was very good but I had quite a wait to get through the system and would have preferred to speak to someone instead of typing”

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Posted 14 hours ago

“Contacted via live chat for breakdown assistance. EF3 was very patient answering all my queries, reassuring me of what was included, procedures etc and explaining everything thoroughly. Didn’t feel rushed. I know only live chat and over the phone but conversation felt friendly and professional.”

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Posted 14 hours ago

“Ks8 was really helpful with changing my car details over”

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Posted 14 hours ago

“I am pleased with the help received today.”

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Posted 14 hours ago

“I had a great customer experience with Caitlin co4. She was really supportive and sensitive with a difficult situation. Thank you for your help”

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Posted 14 hours ago

“Holly (HH2) was very helpful in negotiating a discount. I have been with One Call many years and find them very obliging and helpful especially on the online chat facility”

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Posted 14 hours ago

“Good service from JT£ when we found out we did not have a no claims bonus. He was very good at sorting out the issue and detailing the costs of staying or leaving to go to an alternative provider.”

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Posted 14 hours ago

“I can’t speak highly enough of JE7, really helpful and really clear and quick advice.”

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Posted 14 hours ago

“Need to change my vehicle but not able to do on line in the portal so had to do live chat OC3 Oliver helped me immensely very professional and polite and he got it all sorted for me thank you to Oliver OC3 great service”

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Posted 14 hours ago

“adviser LB5 was very helpful in sorting my enquirey”

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Posted 14 hours ago

“Hannah HG1. very helpful and addressed my issue quickly by kick starting the validation process. Thank you”

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Posted 14 hours ago

“isabelle isi was very help full and did every thing i needed a very profesinal person”

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Posted 15 hours ago

“TS4 managed to efficiently solve my query in a very timely manner. 5 stars!”

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Posted 15 hours ago

“Thank you PS1. You were very helpful today in providing a lower quote & I didn't feel pressure to make a quick decision.”

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Posted 15 hours ago

“Great service from JE7thanks”

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Posted 15 hours ago

“Extremely helpful Username AM2 Amber”

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Posted 15 hours ago

“Thank you to JT 3 , you were very prompt and helpful today”

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Posted 15 hours ago

“Brilliant resolved my small problem immediately, very polite and helpful all the way through.”

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Posted 15 hours ago

“Tyler (TW9) was very helpful on the online chat. Unfortunately not able to reduce the renewal quote enough - but they tried different option and remained polite and helpful throughout.”

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Posted 15 hours ago

One Call Insurance is rated 4.7 based on 438,018 reviews