One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,329 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,329 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SM2 has helped us out a lot when updating our insurance policy and was very polite on the live chat.”

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Posted 2 days ago

“Chatted with **DJ2** today. She quickly sorted my home insurance. Efficient, polite and friendly Five stars”

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Posted 2 days ago

“Very helpful and informative”

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Posted 2 days ago

“Me8 was very friendly and helpfull even offered other products to help with the policy.”

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Posted 2 days ago

“Service was quick and efficient. My agent was IS1, Thank you”

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Posted 2 days ago

“**DJ2** was extremely helpful and supportive and was able to answer my queries and concerns fully and honestly. They clearly explained my policy and any increases and they also resolved the issue very quickly by finding me a cheaper quote and refunding the difference. Thank you so much for such excellent customer service.”

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Posted 2 days ago

“Jessica (3) and Becca (RW2) were brilliant. Got what I considered to be a good deal and the whole thing set up with relative ease. My only criticism, not levelled at the aforementioned, is that there is no direct communication link from my portal. The enquiries were initiated via general on-line chat. That said, the quote was retrieved and actioned smoothly.”

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Posted 2 days ago

“ME8 Agent was speedy to deal with my request and polite”

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Posted 2 days ago

“ME8 Agent was speedy to deal with my request and polite”

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Posted 2 days ago

“ME8 was so helpful and dealt with my enquiry really quickly.”

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Posted 2 days ago

“Been on live chat sorting out my policy and renewal KP3 was very helpful and got everything sorted out”

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Posted 2 days ago

“Amazing service.Very thorough questions and answers explained in detail. Not long to wait between Questions and Answers.good price for additional person Thank you MF7”

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Posted 2 days ago

“Spoke with Chloe, who was excellent, very helpful and kind and patient at dealing with my enquiry.”

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Posted 2 days ago

“Spoke to Debbie DJ2, dealt with quickly and efficiently, very helpful , John”

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Posted 2 days ago

“Very helpful and very informative”

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Posted 2 days ago

“Great customer service :)”

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Posted 2 days ago

“I've just spent over 45 mins discussing my house and contents insurance with an adviser (ET3). She was very helpful and patient as I asked a lot of questions regarding the policy and changed my mind a few times. At the end of the conversation she was able to review my renewal and gave me a new price £50 cheaper than originally quoted.”

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Posted 2 days ago

“Fantastic response from a hugely helpful Bethany (BG3)”

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Posted 2 days ago

“Very helpful and prompt”

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Posted 2 days ago

“Very helpful and prompt”

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Posted 2 days ago

One Call Insurance is rated 4.6 based on 421,329 reviews