One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,165 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,165 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ti2 was extremely helpful and informative during my One Call chat today. They answered everything I needed to know with clarity and care, explaining the situation thoroughly at every stage. Excellent customer service and fully deserving of five stars.”

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Posted 6 hours ago

“MX2, many thanks for a straightforward and prompt resolution.”

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Posted 6 hours ago

“EW2 rectified the issue in 20 minutes.”

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Posted 6 hours ago

“Easy to get renewal sorted, very helpful”

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Posted 6 hours ago

“Happy friendly helpful lady”

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Posted 6 hours ago

“Spoke to MX2 today, she was very helpful and answered my queries brilliantly. Thank you”

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Posted 6 hours ago

“I spoke with BG3 regarding a renewal and she was absolutely fantastic. Knowledgeable, effocient , professional and friendly”

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Posted 6 hours ago

“Spoke to EG4 about an issue getting some files uploaded and the handled it and a quick and professional manner as long with not trying to purposely confuse people with big work 5/5”

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Posted 7 hours ago

“I spoke to LN1 this morning who extremely helpful and knowledgeable.”

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Posted 7 hours ago

“JF3 was really helpful, quick and easy to deal with. Thank you 🙏”

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Posted 7 hours ago

“**SM5** was very professional and helpful at arranging my new contents cover at a very good competitive price.”

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Posted 7 hours ago

“Ar5 Adam was very helpful”

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Posted 7 hours ago

“JH7 was very responsive”

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Posted 7 hours ago

“Ref EW2 - the chat person I dealt with was very pleasant and understanding, especially as I gave her wrong dates and didn't realise. She was very patient with me.”

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Posted 7 hours ago

“I initially used the live chat and was quickly transferred to the relevant department. An advisor (GH2) was very helpful, professional and efficient and my issues were resolved.”

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Posted 7 hours ago

“AR5 was able to get me the best quote and help me get a better price, he was amazing with his support and very polite”

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Posted 7 hours ago

“Ek2 was very helpful and efficient in arranging a change of vehicles with my insurers for me. Would've appreciated only having to say "no thank you" to breakdown cover just the once, but no doubt this is something that staff have been told is important to ask. Overall, a helpful, friendly and efficient service from EK2 - thank you.”

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Posted 7 hours ago

“Superb performance and everything was done instantly. A credit to the company”

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Posted 7 hours ago

“Very helpful”

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Posted 7 hours ago

“Fantastic service. Dealt with quickly and competently. Very polite.”

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Posted 7 hours ago

One Call Insurance is rated 4.7 based on 436,165 reviews