One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 444,424 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 444,424 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BC5 was very helpful and dealt with my queries very efficiently.”

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Posted 10 hours ago

“PE2 made my request very fast and easy, no quibbling, just straight to the point and sorted!”

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Posted 11 hours ago

“JF3 was very helpful & I got everything done very promptly”

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Posted 11 hours ago

“KT7 was the agent I spoke on the web chat. Really happy with the service I have received. She was very helpful in telling me all the information I needed to know about my policy renewal and happy with the quote I was offered for my renewal. Thanks again.”

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Posted 11 hours ago

“TJ1 was so helpful and knowledgeable. I can't thank him/her enough and will certainly recommend One Call insurance.”

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Posted 11 hours ago

“My agent, DB7, was fantastic! Kind and helpful and sorted out my request so quickly.”

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Posted 11 hours ago

“FS7 - what a guy, after a stressful day trying to sort a complicated financial change, FS7 talked me through the process what was needed and make sure I got the information and changes that i needed.”

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Posted 11 hours ago

“Quick and efficient with excellent telephone manner JE7.Jordan”

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Posted 11 hours ago

“KR5 was great to talk with on the phone and helped me to get a better renewal set up.”

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Posted 11 hours ago

“excellent, efficient, friendly and professional from RW2. All done within in mintues. many thanks”

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Posted 11 hours ago

“Very polite and helpful young man (NL1) who sorted out the problem with the portal and explained everything clearly relating to the changes made.”

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Posted 11 hours ago

“EG4. Spoke via chat with Elisha today. Very helpful and informative. Thank you.”

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Posted 11 hours ago

“Kr5 very well spoken and a lovely attitude”

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Posted 11 hours ago

“Tj2 was helpful and found the information quickly.”

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Posted 11 hours ago

“Great service today from Adam AR5. Quick, professional and polite. Thanks Adam”

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Posted 11 hours ago

“Have just changed my policy with BG3 as buying a newer car. Bethany G was very helpful. Easy transaction online chat”

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Posted 11 hours ago

“Had an online chat with Sasha **sm5** to cancel my auto renew. After taking all my details and up grading my rebuild cost which had risen considerably, I was offered a quote that bettered the other quotes I was given. Many thanks for the excellent service.”

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Posted 11 hours ago

“Tw8 was very helpful . I went onto the portal to cancel my renewal policy. Got me a better price and I renewed it for another year , happy all round .”

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Posted 11 hours ago

“Online chat assistant ‘TJ2’ was super helpful and went over and above to help me.”

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Posted 11 hours ago

“Lewis W ref number EW9 was excellent and took time to guide me through changing my insurance.”

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Posted 11 hours ago

One Call Insurance is rated 4.7 based on 444,424 reviews