One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 437,382 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 437,382 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Positive online assistance and speedy”

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Posted 5 hours ago

“I needed to change my policy derails , Adam, AW1 made this very very easy. He was great. There was no option on the portal to change policy, only manage it. Adam upgraded my excess & changed my car policy as buying another car. Brilliant service.”

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Posted 5 hours ago

“TH3 Review, very clear when dealing with this agent. Precise read conditions very well, pace good, very helpful and one of the most precise calls I’ve undertaken for my insure car quote, wish more were like him. Will remain with this company if this sets the standard. Well Done , Regards Karen”

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Posted 5 hours ago

“I can happily say the exsperince has been fantastic and HG1 has provided a excellent service”

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Posted 5 hours ago

“I dealt with JG4 online and they were really helpful. They made the process so easy and explained everything clearly. JG4 Was helpful and professional during the whole process.”

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Posted 5 hours ago

“Very prompt service from all customer service people, from our accident in may to cancellation of policy ,will definitely use again if needed thank you”

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Posted 5 hours ago

“SS9 Was fabulous! Quick, clear and explained everything well. Thank you!”

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Posted 6 hours ago

“SM2 was very helpful, knowledgeable and friendly. Was a pleasure to deal with her.”

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Posted 6 hours ago

“Chatted to BG3 who made the whole process seamless from start to finish”

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Posted 6 hours ago

“TW9 was very helpful”

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Posted 6 hours ago

“Excellent live chat service to change my car details. Clearly responded and offered a few extras if needed. SP6 was clear and concise. Thank you”

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Posted 6 hours ago

“Very helpful and friendly service”

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Posted 6 hours ago

“I needed to make changes to my policy following the sale of my car and received fantastic service. Requested changes were made very promptly and couldn't be happier. Agent was EF3.”

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Posted 6 hours ago

“I had an issue with my direct debit - The One Call agent was brilliant in understanding the issue and got it resolved quickly...........her agent username is JC1”

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Posted 6 hours ago

“Quick and very helpful team !”

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Posted 6 hours ago

“BG3.Thank You.”

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Posted 6 hours ago

“Had a problem paying for my car insurance and contacted TW9 who was very efficient and helped to sort things out, very grateful to him, thank you”

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Posted 6 hours ago

“very quick and efficient cancelling the automatic renewal with agent TW9”

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Posted 7 hours ago

“Online chat with IS1 just now with a query on my policy - very helpful and answered cleary. Thanks.”

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Posted 7 hours ago

“JP3 thanks for your help, my query was dealt with immediately. Great customer service.”

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Posted 7 hours ago

One Call Insurance is rated 4.7 based on 437,382 reviews