One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 448,042 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DM6 Was very helpful and answered most of the questions I had about my policy”

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Posted 1 day ago

“Drew was extreemley helpful and sharpe when a previous Agent couldnt follow my request. Thankyou Drew. All dealt with in a very timely mannor :)”

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Posted 1 day ago

“I did a live chat with SN1 to renew my insurance, he was very helpful, made everything easy to understand. I’ve used this company to insure my vehicle for the last 3 years and have locked in a good price for the next 3 years.”

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Posted 1 day ago

“SM2 has been super good at putting right what was put wrong. Super pleased. 5*. Previous advisor - 4 stars :) more patience and care next time ! Thanks !”

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Posted 1 day ago

“I spoke to LN1 and explained insurance due and had received renewal and that I had shopped around and found it cheaper elsewhere . He was very helpful and quickly did his best to price match . Whilst his new quotes werent quite as low his customer service and explanations were so good I decided to stay with one call . Well done ln1 I are a credit to the company”

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Posted 1 day ago

“SP5??? What can I say? Absolutely amazing. Friendly, made me feel I was important, even though I had only taken a policy out about an hour beforehand. Really put me at ease and answered all my questions. A great ambassador for One Call Insurance. Well done, and thank you”

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Posted 1 day ago

“NK3 was fantastic help sorted my issue and reassured me perfectly great service 😊”

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Posted 1 day ago

“LE6.Leanne Warren , was very helpful with my renewal quote, she was very knowledgeable and was able to answer my questions. One call was by far the cheapest renewal offer I had. I looked through a lot of comparison websites. I have had to claim yet so can’t say how they would be In An emergency but dealing with Leanne I’m sure they would do a wonderful job. Would recommend.”

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Posted 1 day ago

“Just want to say a big thankyou to Leanne Warren LE6 LE6.Leanne Warren-le6 for all your help renewing my car insurance today. You explained everything clearly & checked all the best options for my renewal. Thanks a million!”

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Posted 1 day ago

“RK3 was very helpful and explained what was going to happen in detail. Obvious helped get to a price that I was happy to pay. Could not fault RK3”

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Posted 1 day ago

“I had a major issue today and hopefully the agent EF3, has resolved my issue in a very professional and friendly manner.”

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Posted 1 day ago

“BH1 What a great experience it was chatting with Ben today. He was so helpful and gave comprehensive answers to all my questions and concerns.Very knowledgeable and a really positive attitude..thanks Ben.”

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Posted 1 day ago

“Many thanks for your help JG4, answered exactly what l required promptly. Stewart”

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Posted 1 day ago

“Jodie we extremely helpful and knowledgeable top marks 👍”

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Posted 1 day ago

“Did a live chat with JK7, very helpful and kind”

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Posted 1 day ago

“Friendly and helpful on live chat, and managed to deal with query quickly. Thank you Elizabeth.”

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Posted 1 day ago

“I had a call from AP8 regarding my car insurance . AP8 was very clear, and factual . Ap8 followed our conversation up with a confirmatory e mail which was helpful . AP8 explained fully how to return the information . After this was done AP8 contacted me to confirm it had been received etc . Very friendly and efficient service . Thankyou”

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Posted 1 day ago

“great conversation with Anais AS3 . unfortunately we couldn’t strike a deal this year”

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Posted 1 day ago

“Communcaited with BH1 using the online chat - very helpful and both compasionate and empathetic to my situation and reason for using onlince chat portal. Thankyou again, Ben”

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Posted 1 day ago

“AR2 = Ava, was simply the best from start to finish. I will definetly be back to savour the efficiency & talents of this girl. Thank you!”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 448,042 reviews