One Call Insurance Reviews

4.64 Rating 60,281 Reviews
94% of reviewers recommend One Call Insurance
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Greater than 56%
documents delivered on-time
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
Cancellations & Refunds
Difficult
cancellation process

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"Answered the query and sorted insurance doc"
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Posted 3 hours ago
"The approach was outstanding"
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Posted 3 hours ago
"Live chat is a good option, CU4 was very helpful and able to answer all my questions."
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Posted 3 hours ago
"Live chat fairly quick. Daniel was very helpful"
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Posted 3 hours ago
"Friendly service and a good price for my Ford Focus, the added extras are courtesy car and breakdown cover. Very happy"
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Posted 3 hours ago
"Very effective way to manage policy changes, NK3 was excellent in resolving the issues I had"
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Posted 3 hours ago
"I had a problem where my DD went off the day before my new pay date which I forgot to change..CD6 was very friendly and very helpful in sorting the situation out."
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Posted 3 hours ago
"very good and fast service I was helped with gb3 and she assisted me very fast"
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Posted 3 hours ago
"Stress free and friendly to speak to."
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Posted 3 hours ago
"Clear quick and concise"
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Posted 3 hours ago
"The caller was professional and explained my options fully"
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Posted 3 hours ago
"They are always extremely helpful and easy to talk with."
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Posted 3 hours ago
"everything ok but made it difficult for my partner to change our car."
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Posted 3 hours ago
"I am not happy with the service I have received this morning. I will be logging a complaint"
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Posted 3 hours ago
"Very good support staff."
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Posted 4 hours ago
"Excellant service and a very efficient advisor with a very good price , would not consider changing company, J A 4 was very polite and helpful person"
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Posted 4 hours ago
"Adam Aj1 was polite and knowledgeable and answered my query quickly and efficiently."
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Posted 4 hours ago
"Second year of insurance and JA4 made all the required changes to the policy easily. No issues whatsoever."
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Posted 4 hours ago
"Quick friendly telephone chat for my renewal. Maisey MN4 was a star. Helpful and professional and still a great deal."
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Posted 4 hours ago
"I have my house and cars insured however I never recieved renewal for house insurance so on checking my cover it had lapsed. Contacted One Call only to be told that it had lapsed so paid by cc to renew. Received my bank statement to find they had already taken my payment for renewal but still had no documents so ended up paying twice. Finally after 2 more calls I received info that my second payment will be credited back and policy will be sent. I await to see from my bank statement oh and the second payment taken turned out to be cheaper than the renewal taken? How does this work?"
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Posted 4 hours ago
One Call Insurance is rated 4.64 based on 60,281 reviews

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