How would you rate
One Call Insurance
"Staff always sound disinterested! Always rushed and the hold times are rediculous! In terms of insurance, they are never the cheapest.. although they will state they are! Even my policy will show it growing in price year on year... overall service could be a lot better with a more friendly approach!"
"Very good price and extras with lots of flexibility to change my policy to meet my needs. I would recommend calling to finalise things. Very good call centre staff who are professional, helpful and knowledgeable."
"customer care operator was excellent precise and helpful in changing my policy"
"Rang to renew insurance, had got a cheaper price online but they looked and did it as close as they could to price i got, cannot say fairer than that, HP1 made it really easy."
"Very easy to deal with. Answered all queries quickly and clearly ( rs7)
Polite and friendly"
"Your representative SL6 was very polite and informative, made the whole process easy and straightforward"
"Very straight forward to understand, very helpful"
"Your representative (username sf9) was very helpful and very polite a credit to your company. also during all conversations she did not do a hard sell."
"Very helpful and friendly HP1"
"Excellent as always KE5"
"Excellent helpful staff"
"Reduced my quote to a competitive price
"Clear information and efficient call handler also friendly and helpful would highly recommend je3"
"problem dealt with very promptly by CT1."
"It was quick and easy with english speaking person in the contact centre who i could easily understand and he was very pleasant thankyou sm4 for your service"
"Good info from nathan nl4"
"friendly and efficient service by eh2."
"Great cover at the most competitive of quotes that I received. Seemless transaction via confused.com. Recommended"
"Very friendly and efficient call handler"
"very clear communication from rg9.many thanks jw"