One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,838 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,838 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced insurance. Very good communication. I had an online chat with one adviser SP5 who was very helpful.”

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Posted 10 hours ago

“LD7 was very helpful and efficient in dealing with a change to my car insurance.”

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Posted 10 hours ago

“Easy to deal with, very helpful”

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Posted 10 hours ago

“EK2 The young lady was very helpful and understanding as I am not very good on the internet I had to send a doucement and she helped me do it Thank you EK2”

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Posted 10 hours ago

“EK2 The young lady was very helpful and understanding as I am not very good on the internet I had to send a doucement and she helped me do it Thank you EK2”

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Posted 10 hours ago

“Paige PS1 was brilliant very helpful”

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Posted 10 hours ago

“WP1 - very helpful, got my details changed for me and was a smooth process”

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Posted 10 hours ago

“Ei3 today i renewed my house insurance and spoke with a lady who sorted everything for me with no fuss,i would just like to say she was very helpful and polite and if more people were like her the world would be a happier place, thanks for being so nice and caring, keep up the good work”

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Posted 10 hours ago

“I went through my renewal quote and request for cancellation with user: SH1. She was very thorough and patient in dealing with th request.”

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Posted 10 hours ago

“Great customer service thanks.Shanice sorted out my new cover.”

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Posted 10 hours ago

“KP3 - I spoke today regarding changing some details on my renewal and was happy with the way in which things were explained and the outcome.”

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Posted 10 hours ago

“Elisha, ET3, was excellent. Dealt with what I needed with knowledge, efficiency and grace. Thankyou”

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Posted 10 hours ago

“LG6 was courteous, efficient and came up with a good renewal price.”

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Posted 10 hours ago

“FP2 - helped to amend my policy today through the online customer service portal. She was very helpful and answered my hundreds of questions which I was unloading her with. Thank you for your time and finding me the easiest route, when I was unsure what to do!”

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Posted 10 hours ago

“Just bought a new car and needed advice. Jack Batty (JB3) was more than helpful. He went through everything at length, and explained everything in a way that us old ones understand, as the online portal was difficult to navigate. He even managed to persuade us to consider One Call when our Green Flag Breakdown Cover is due for renewal in June next year.”

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Posted 10 hours ago

“Thank you jl2 very helpful and not pushy.”

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Posted 10 hours ago

“Contacted one call today and spoke with sienna h (SH1) whom was very helpful and patient with my questions, she cleared up all my queries. Thank you.”

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Posted 10 hours ago

“SK4 was the person I spoke to this morning. He was incredibly helpful, nothing was too much and all the possible answers to my questions were fully explained … I am very grateful for his help… He was polite and friendly and made me feel most comfortable… thank you for your guidance…”

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Posted 11 hours ago

“FP2 was very profesional and sorted out my query no bother and quickly.”

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Posted 11 hours ago

“Customer service member EW9 very good. Professional and polite, guided me through what needed doing to change my account details for my new car. Good job, thanks.”

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Posted 11 hours ago

One Call Insurance is rated 4.7 based on 447,838 reviews