One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,040 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service from Sasha (SM5), polite, friendly and professional. Assisted fully with my enquiry resulting in my continued custom with OneCall, which I have enjoyed for several years. Many thanks Sasha!”

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Posted 21 hours ago

“SM5 is not only professional but very understanding. Im a special needs person and she was very understanding and courteous. I don't think there's a match to her. Well done young lady. Keep it up. God bless you 🙏”

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Posted 21 hours ago

“Great service Ben sorted out insurance issues quickly and with understanding”

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Posted 21 hours ago

“IS1 was very good ,they answered my question promptly and enailed the dept i needed”

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Posted 21 hours ago

“EW9. Very helpful and fast replies!”

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Posted 21 hours ago

“Administrative error immediately and politely sorted out by Tommy, TM7. Thank you so much.”

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Posted 21 hours ago

“AR3. Lovely. Managed my queries efficiently. Very polite and straightforward. Thank you Abbey”

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Posted 21 hours ago

“Couldn’t add my daughter as a learner driver onto my policy so disappointing. LR7 was as helpful as she could be. Probably would not have renewed with One call had I known I couldn’t add my daughter onto the policy easily.”

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Posted 22 hours ago

“Fast response. Very helpful.”

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Posted 22 hours ago

“SP6 - Quick and simple, polite and actioned my quote quickly.”

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Posted 22 hours ago

“After having problems with not finding my address from the postcode checker I was quickly assisted by Hannah (HG1) who promptly corrected my address. The chat function saved me not having to wait on the phone.”

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Posted 22 hours ago

“OC3, Great service, answered all my questions. Hassle free”

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Posted 22 hours ago

“EW2 showed patience when I couldn't find my ODB port on a Tesla Y.”

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Posted 22 hours ago

“Really helpful thanks RW2”

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Posted 22 hours ago

“AA4 was very patient and thorough. Got me the best quote. I'm very happy, thank you”

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Posted 22 hours ago

“LG3 was excellent 5 stars to her!! But 50 minutes to cancel my policy and pay the outstanding payment, is pathetic… I even started to wonder if you were scamming me… 2-3 minutes between replies, not the operators fault, it’s your system, very disappointing, not reassuring at all.”

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Posted 23 hours ago

“Really helpful and excellent service thank you”

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Posted 23 hours ago

“I spoke to HG1 and she helped me enormously after speaking to several other agents absolutly fantastic very informative and precise and to the point! Would totally recommend her”

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Posted 23 hours ago

“chatted to JG4 they was very helpfull”

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Posted 23 hours ago

“Spoke with agent ML2. Excellent customer service provided.”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 409,040 reviews