One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,471 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,471 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpfull i really appreciate NK3”

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Posted 19 hours ago

“Revised my motor cycle policy apart from the promotion questions which i expected this matter was easily completed by BH1. Thanks for your prompt assistance”

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Posted 19 hours ago

“EE3 was amazing and sorted the issue straight away”

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Posted 19 hours ago

“I joined live chat to cancel a policy in my late mum’s name. Although I am happy with CN4 who handled it, I feel your process could have been easier and not having to use customer portal”

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Posted 19 hours ago

“Sp6 very helpful and speedy”

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Posted 19 hours ago

“TJ2 was very helpful and sorted out my query.”

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Posted 19 hours ago

“SP6 was very helpful, all questions answered promptly.”

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Posted 19 hours ago

“JC1 was very helpful and sorted out my enquiry I would be happy to deal with yourselves again Thank you”

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Posted 19 hours ago

“JE3. was a great help with renewal”

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Posted 19 hours ago

“RW2 was very helpful today exceeded all expectations”

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Posted 19 hours ago

“AR2 helped me this afternoon to update my password and email address as I was having great difficulty logging into my account as I had not activated the link. AR2 was extremely patient with me as I'm not brilliant with technology but got me sorted with knowledge and exceptional customer service, thank you.”

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Posted 19 hours ago

“JP3 was fantastic”

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Posted 19 hours ago

“As3 helped me today. Thank you”

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Posted 20 hours ago

“JM3 was both helpful and patient in dealing with my enquiry . I give 5 stars for the service I received . NMC”

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Posted 20 hours ago

“Both people I spoke to on the phone were very helpful.”

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Posted 20 hours ago

“Had fantastic help from CD3 today, with change of vehicle details, that I was struggling to sort out with the online portal. Very helpful and clear communication. See much easier to talk to an actual person. Many thanks”

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Posted 20 hours ago

“EW9 was helpful”

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Posted 20 hours ago

“KT7 helped me with my renewal today, confirming all of the details and answering all of my questions succinctly and quickly. The process was incredibly easy which is always a good thing when it comes to this sort of annual admin! Highly recommend OneCall!”

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Posted 20 hours ago

“What a super help that TS4 Tabitha was today. We have just set up a new car policy with One Call, having had our house contents policy with them. I was having difficulty seeing the documents and Tabitha quickly assessed what the problem was and rectified things for us. Swift and helpful customer service. Many chat lines and supporters need to learn from One Call and TS4 Tabitha.”

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Posted 20 hours ago

“AS3 helped with my renewal query and was very efficient and friendly.”

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Posted 20 hours ago

One Call Insurance is rated 4.7 based on 430,471 reviews