One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,630 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,630 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ar3 was quick and helpful to my query and I got exactly the information that I required with no problem.”

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Posted 21 hours ago

“Contacted One Call to go through details of home insurance quote in preparation for renewal. NP3 was quick to respond to all questions and clarify my queries. Very professional and efficient.”

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Posted 21 hours ago

“Not happy with renewal price I contacted Chat and conversed with Sienna. Sienna researched and increased the premium by another £150. I am content that Sienna handled the Chat promptly and correctly but the system and its restrictions did not produce a result that can be considered by any measure as acceptable. I am reviewing other options.”

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Posted 21 hours ago

“Agent tj1 was very helpful and cortious and didn't make me feel like an old pensioner being fobbed off”

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Posted 21 hours ago

“quick, polite and very helpful service from agent AA5”

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Posted 21 hours ago

“Excellent service on live chat by SK3”

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Posted 21 hours ago

“RW2 great customer service and really helpful.”

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Posted 21 hours ago

“A7 was very helpful and made the online transaction easy , was happy with the renewal price and accepted this”

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Posted 21 hours ago

“ET1 was brilliant when I contacted via chat to update & renew my policy. Very smooth & quick transition & well priced quote. I highly recommend One Protect”

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Posted 21 hours ago

“Your representative CL4 was incredibly helpful & sorted my new car insurance policy very quickly . He was polite & explained everything in detail & made sure I was getting what I wanted .”

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Posted 21 hours ago

“Really great - Thank you EW9 for all of your help! Very kind!”

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Posted 21 hours ago

“I no longer have a PAYD policy with One Call insurance but I currently have a dispute with a toll bridge company who sent me a penalty notice for crossing their bridge. Now, I know I was at work that day -20 miles away from the bridge and to confirm that, I contacted One Call for any details for that given day on where my car was situated. JT3 helped me enormously and would get the information from the appropriate team. Definitely a 10 out of ten for customer service support.”

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Posted 22 hours ago

“JH7 very helpful fully answered question saving loads of searching”

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Posted 22 hours ago

“Well WP1 was most helpful to me today assisting me with info regarding my motorcycle policy would highly recommend WP1 Thanks again .”

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Posted 22 hours ago

“EF3 was very helpful! Responded and sorted quickly”

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Posted 22 hours ago

“Holly H handled my request promptly and professionally. Thank you.”

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Posted 22 hours ago

“Great service had a slight issue with my portal but JC8 sorted it out over the phone he was very polite and knowledgeable”

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Posted 22 hours ago

“Excellent prices really great service and help from KR5”

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Posted 22 hours ago

“User name MI4 Excellent customer service and my refund was processed straight away.”

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Posted 22 hours ago

“Great advice from Fraser FW1 along with prompt responses.”

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Posted 22 hours ago

One Call Insurance is rated 4.7 based on 446,630 reviews