One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 407,441 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 407,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JB6 assisted me set up my new car insurance as the online system was unable to recognise my registration. She was quick and efficient and answered every question I asked. Excellent service”

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Posted 21 hours ago

“Online Becca assistance made the process of policy change very easy and effective - thanks”

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Posted 21 hours ago

“I contacted live chat regarding a letter i received today. i was answered immediately by a person called Kirstin B ("KB2") They were very helpful and professional and answered my enquiry in just a few minutes.”

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Posted 21 hours ago

“Fantastic service from RW2 today. Needed a new quote and they were beyond helpful.”

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Posted 22 hours ago

“Excellent service from SK3. Many thanks.”

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Posted 22 hours ago

“Completed my request efficiently and cost effectively”

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Posted 22 hours ago

“Good service.”

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Posted 22 hours ago

“Had a query and it was dealt with swiftly by KB2. Very professional and got issue resolved. Thanks”

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Posted 22 hours ago

“Spoken to Benjamin today, very helpful and resolved my query with minimum fuss. Great service. Thanks, JHA”

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Posted 22 hours ago

“I ive just renewed my insurance with the very kind help of KR2, great help and advice many thanks have a nice day”

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Posted 23 hours ago

“they were able to give me a cheaper renewal quote”

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Posted 23 hours ago

“RW2. was brilliant customer service person, she made sure everything was sorted and I have fixed my car insurance & breakdown cover for 3 years, which give peace of mind, knowing bills will not go up”

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Posted 23 hours ago

“Leanne was very helpful today. Disappointingly I had received a lower quote by nearly £100 but she sorted me out a figure out that was lower than your competitors . She did this i a polite and humorous manner.”

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Posted 23 hours ago

“Ei1, was very helpful and clarified my query regarding the tracker. Surprised how quickly he resolved my question. First class.”

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Posted 23 hours ago

“Great price”

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Posted 23 hours ago

“LN1 Lawrence was an excellent Advisor. He was able to answer all my questions with clear and concise information then signposted to another department to complete my enquiry. He is a friendly and personable young man and a credit to your organisation.”

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Posted 23 hours ago

“TS7 was delightful, she easily found out what I asked for and delivered the information in a lovely refreshing manner. The price was good too”

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Posted 23 hours ago

“ML2 was great at listening to my needs and went above and beyond in ensuring that I was retained as a customer of Onecall. Thank you 😊”

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Posted 23 hours ago

“Great insurance at a great price. Very helpful advisor on the chat page BB7-Ben.”

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Posted 1 day ago

“BC1 very helpful and helped with my renewal. Thank you”

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Posted 1 day ago

One Call Insurance is rated 4.6 based on 407,441 reviews