One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,488 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,488 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BL1 - fantastic service”

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Posted 1 day ago

“CG1 my experience was positive ! Extremely helpful and informative thank you”

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Posted 1 day ago

“Campbell was very professional and provided excellent customer service throughout the phone call. Was well mannered, friendly, really helpful and dealt with us in a prompt manner- cannot fault anything at all. Was a real pleasure to deal with a competent customer service person - thank you”

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Posted 1 day ago

“Username DB7 patient and very helpful today. Thank you :)”

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Posted 1 day ago

“Customer service agent ref. KB2 was very helpful and sorted out my query quickly. This is an example of effective customer service.”

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Posted 1 day ago

“LG3 spent an hour helping me and was so customer focussed. Thank you.”

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Posted 1 day ago

“Helpful and query fully answered”

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Posted 1 day ago

“I phoned One Call this afternoon, as I had been having difficulty on the Portal. My questions were wonderfully and warmly dealt with your agent AR2. She was professional, courteous, patient and thoroughly efficient in sorting out my policy changes. I felt reassured that my policy was now properly in order. I am very impressed by this young lady as a point of contact for One Call, and grateful to her for making my call so easy and reassuring. Well done AR2.”

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Posted 1 day ago

“Great service, fast response and dreamt prices. Thank you.”

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Posted 1 day ago

“PE2 was very professional, friendly & helpful with my queries relating renewal of my car insurance.”

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Posted 1 day ago

“Cn4. Was very professional and helped me.”

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Posted 1 day ago

“Very easy transaction Iiana made everything very clear and explained everything well ir2' excellent”

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Posted 1 day ago

“Very easy and professional service from Mati (MK4). Mati was great to deal with today!”

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Posted 1 day ago

“Very helpful and answered all relevant questions JC 8 was very polite, many thanks Brian Bissell”

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Posted 1 day ago

“TS4 was very helpful with my query today and I was able to give her the information that she needed.”

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Posted 1 day ago

“Very helpful - sorted my enquiry quickly and then noticed a better offer for me so I get a hire car in the event of an accident as I had missed that in the application. Great service and so easy with online live chat. Thank you Tara!”

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Posted 1 day ago

“Great service from Connor N”

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Posted 1 day ago

“Very good service thank you 🙂”

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Posted 1 day ago

“Would like to thank HM1 for helping me today she was very helpful and sorted out what I asked quickly thanks again”

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Posted 1 day ago

“I had a great experience with the customer service team. The representative was friendly, patient, and very helpful throughout the process. They answered all my questions clearly, explained my options, and made everything easy to understand. Their professionalism and excellent support made the experience smooth and stress-free. Thank you for the outstanding service!”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 431,488 reviews