One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 439,142 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 439,142 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Updated my policy quickly and easily”

Helpful Report

Posted 13 hours ago

“Chatted with Joel F online today, very happy with the service and attention I received Would highly recommend”

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Posted 14 hours ago

“I would like to commend JC8 for their excellent assistance in swiftly resolving our no-claims query.”

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Posted 14 hours ago

“Really good customer service going to extra lengths to get me the best deal by MK4.”

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Posted 14 hours ago

“I have been chatting with AS3 who was extremely helpful and knowledgable”

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Posted 14 hours ago

“Excellent support from operator TH3. He sorted my van insurance change out efficiently and was polite throughout.”

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Posted 14 hours ago

“Spoke to KT7 via online chat to sort my renewal price. The chat operative KT7 was quick to reply, helpful and patient and sorted a lower renewal price. Really quick and easy.”

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Posted 14 hours ago

“KT7 was excellent Understood my enquiries..gave me options Offered additional precise information And allowed me to make an acceptable decision that led to a positive conclusion for both of us Fast and efficient Good job”

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Posted 14 hours ago

“EW2 was really helpful as I needed to change my vehicle on my insurance today.”

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Posted 14 hours ago

“Excellent SS9, helped review an issue in minutes, not hours.”

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Posted 15 hours ago

“I think your app is rubbish, thankfully I managed to do a "chat" with Adam AW1, who was very helpful.”

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Posted 15 hours ago

“AS3 very helpful”

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Posted 15 hours ago

“Just had a chat with JP3 - Jack was polite and most helpful. A pleasure to deal with”

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Posted 15 hours ago

“SP6, fast, efficient and the on line chat function was super smooth. Operator was speedy and clear, and able to solve my problem easy.”

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Posted 15 hours ago

“Just had a chat with TJ2. problem solved quickly and efficiently thank you”

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Posted 15 hours ago

“I did a live chat with Tabatha TS4 who was most helpful. I wanted info regarding changes and possibly refund on my policy”

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Posted 15 hours ago

“Mk3 was very helpful today. I'm not a big fan of chat logs when when the company's called one call and could have been sorted within 10 minutes. However, we managed to sort it out. Just took a lot longer. MK3 was very professional and helpful.”

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Posted 15 hours ago

“Excellent service. Agent Ji9 was very helpful with a friendly and engaging manner. The changes I made to my policy were applied. I’m very pleased with the service I receive from One Call”

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Posted 15 hours ago

“JG4 was very quick and helpful”

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Posted 15 hours ago

“SS9 was great, sorted out all my queries and questions instantly. No fuss or hassle, rectified my poilcy and made it clear all charges necessary. I was confused but SS9 handled everything accordingly. Thanks”

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Posted 15 hours ago

One Call Insurance is rated 4.7 based on 439,142 reviews