One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,266 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,266 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had a very helpful conversation with JM5 concerning changing my car and the updating of my policy. I really appreciated talking to a person who could not only sort out the issue but any questions that I had. He was personable, polite and reassring. Thank you.”

Helpful Report

Posted 14 hours ago

“DB7 helped me excellent service”

Helpful Report

Posted 14 hours ago

“Spoke with JM6 online chat and she was very helpful and changed the documentation need, great help as unsure how to do it online”

Helpful Report

Posted 14 hours ago

“JE7-Jordan was very helpful, tried to match competative quotes but could not. Friendly and courteous.”

Helpful Report

Posted 14 hours ago

“MG9 , thank you very much for the excellent and outstanding service you provided me in a urgent matter regarding my car insurance policy. Wish everyone in customer service were good like you MG9”

Helpful Report

Posted 14 hours ago

“Chat with Isabelle. Quick and efficient.”

Helpful Report

Posted 15 hours ago

“Very informative sympathetic and pleasant to talk to thank you”

Helpful Report

Posted 15 hours ago

“thank you SF7 Very very helpful person just wish at my age i could speak to a human”

Helpful Report

Posted 15 hours ago

“Help staff - (Elizabeth) with quick response time”

Helpful Report

Posted 15 hours ago

“FF2 was very helpful in finding the best deal on my bike insurance renewal. Very happy with it.”

Helpful Report

Posted 15 hours ago

“I usually hate Livechat as it’s faceless and impersonal but today’s interaction with Ben D was both helpful and productive; I’ll be a little let hesitant in using it in future.”

Helpful Report

Posted 15 hours ago

“Ti2 was absolutely brilliant, clear, consise, gave me all the information I needed, made it all very easy. A credit to you as an employee.”

Helpful Report

Posted 15 hours ago

“AK7 Asha was very helpful, polite, friendly and understanding that not everyone knows their way around computers. It was a pleasure dealing with her.”

Helpful Report

Posted 15 hours ago

“Wp1 was very helpful I would like to rate 5 stars to him.”

Helpful Report

Posted 15 hours ago

“RB1 gave outstanding customer service and is a credit to the company.”

Helpful Report

Posted 15 hours ago

“EE3 was excellent, very helpful and sorted my query out quickly and without fuss”

Helpful Report

Posted 15 hours ago

“Ld7. Super efficient”

Helpful Report

Posted 15 hours ago

“My online chat host, Stacey - SB8 was very efficient and helpful. Thank you”

Helpful Report

Posted 15 hours ago

“PE2 was extremely helpful explaining everything in great detail.”

Helpful Report

Posted 15 hours ago

“JP3 was 5* today, really helpful. He was prompt to reply to my concerns and able to quickly sort out my new policy. On the strength of his input, I decided to stay with One Protect rather than insure my car elsewhere”

Helpful Report

Posted 15 hours ago

One Call Insurance is rated 4.7 based on 431,266 reviews