One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,989 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,989 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just been dealing with Adam AW1 . He was really helpful, I was checking on breakdown cover with my policy and he talked me through it and I have now purchased the enhanced cover. Very knowledgeable and easy to chat with.”

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Posted 12 hours ago

“I've been with One Call for a number of years & mostly find them helpful. I've just spoken to TJ2 who was lovely and sorted my query and put my mind to rest, thank you.”

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Posted 12 hours ago

“Helpful. Quick and precise, adjusted quote and sorted renewal promptly”

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Posted 12 hours ago

“Had a great experience with this company. The process was straightforward, and everything I wanted was sorted quicky and efficiently. Their online support was excellent. They were responsive, helpful and easy to deal with from start to finish. I am very pleased with he online service/support provided by ar3.”

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Posted 12 hours ago

“EW9 Was super helpful! Thanks”

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Posted 12 hours ago

“Jake (ji9)was really helpful and polite.. and he managed to get me a good deal! Customer service is amazing Thank you Elaine”

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Posted 12 hours ago

“Great helpful service. Thank you ☺️”

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Posted 12 hours ago

“I was able to change my vehicle. I would have preferred speaking to someone but RW2 did a good job with the chat.”

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Posted 12 hours ago

“ET1 was very helpful and courteous.”

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Posted 12 hours ago

“Very efficient service received from Anais (AS3). She was extremely prompt in responding to my replies.”

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Posted 12 hours ago

“My chat with advisor ref no SS9 today was very informative and satisfactory to my requirements. Everything was explained thoroughly before the business was done. Excellent.”

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Posted 12 hours ago

“Elliot EF3 was so helpful and thorough when I contacted via chat, to update my policy!”

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Posted 12 hours ago

“Used the online Chat to raise a query on my car insurance quote. I didn't have to wait long before the chat was picked up by Agent GH2. Helpful and informed and was able to help with my query quickly. Really helpful. Always makes a difference talking to a human than an autobot !”

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Posted 13 hours ago

“Brilliant service from Isabella is1 Always so easy dealing with this company and their team Was minutes answering”

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Posted 13 hours ago

“Smoke to EW9 Lewis he was helpful”

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Posted 13 hours ago

“SM5 was very helpful today. Thank you”

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Posted 13 hours ago

“Great, fast and friendly service from Emily at One Call Insurance. Thank you so much for your help EE3”

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Posted 13 hours ago

“I have had very good customer service from SM2 very helpful”

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Posted 13 hours ago

“I received excellent customer service from KS8”

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Posted 13 hours ago

“REF BG3. Bethany was very patient whilst I grasped the details of her response. She then explained them very clearly and I was satisfied with her reply.”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 436,989 reviews