One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,097 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,097 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JC1 was extremely helpful and resolved my query quickly Thank you, MT”

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Posted 1 day ago

“Very competitive policy. On-line guide and chats intuitive and helpful. Shout out to PE2 who was very patient and resolve my policy without any hassle.”

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Posted 1 day ago

“Very pleased with TS4 assistance on a sunday!”

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Posted 1 day ago

“I had an online chat with EW2 about changes to my policy. They were very helpful and professional.”

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Posted 1 day ago

“I was dealt with by agent SW1. I found the process to be relatively straightforward and smooth.”

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Posted 1 day ago

“TS4 Tabitha assisted me this morning with getting information. She was extremely helpful and quick. When I started out, I was anxious that my issue would be difficult to resolve, but TS4 resolved the issue very quickly and efficiently. Made me think, why was I so worried.”

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Posted 1 day ago

“SP6 helped with my direct debit enquiry, they were very helpful and informative”

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Posted 1 day ago

“Franklin C was very helpful and speedy dealing with my enquiry”

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Posted 1 day ago

“I had need to review my policy and ended up chatting to an ACTUAL person (EW9) who was very helpful and assisted in the necessary changes. Thanks EW9”

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Posted 1 day ago

“Was on live chat RW2 was very quick and efficient. Everything was handled perfectly”

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Posted 1 day ago

“TJ2 was enormously helpful and went above and beyond to rectify my problem. Highly recommended.”

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Posted 1 day ago

“Excellent customer service, very helpful. LE6.Leanne Warren-le6 'TEAM TIKI' ”

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Posted 1 day ago

“TS4 was so helpful and dealt with my enquiry very quickly and was reassuring. Brilliant customer service.”

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Posted 1 day ago

“Very impressed with the helpful staff, TJ2 was the staff member that gave me fantastic help. The insurance is very good value but expensive if you want to add additional driver after the policy has started so add any you can think of at the quoting stage.”

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Posted 1 day ago

“TJ2 was helpful - thank you”

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Posted 1 day ago

“EG4 really helpful in correcting some details. Excellent customer service”

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Posted 1 day ago

“Just Renewed with One Call insurance and the customer service was fast and efficient the operator FF2 Franklin C was brilliant”

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Posted 1 day ago

“Handled my requests with clear and concise information and speed. Agent TJ2 was very helpful, polite and informative. Very pleased with the service.”

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Posted 1 day ago

“EK2 was super helpful and managed to soothe the nerves......9:30 on a sunday morn and as sharp as a tack......thank you Ma'am”

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Posted 1 day ago

“Good service from bb7”

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Posted 1 day ago

One Call Insurance is rated 4.7 based on 440,097 reviews