One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 444,144 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 444,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, friendly and efficient. I’ve been with one call for two years and I can’t recommend them highly enough. Thank you LE6.Leanne Warren-le6 for sorting out my car insurance. Another year of happy motoring”

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Posted 18 hours ago

“IS1, good no messing about well done”

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Posted 18 hours ago

“I chatted with OC3 Oliver today and he was very helpful, knowledgeable and polite. He helped me to update my policy efficiently and asked if I need extra cover and protection which was useful to my policy which I accepted and wasn't too expensive.”

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Posted 18 hours ago

“Excellent service from agent MB9. Sorted out my renewal efficiently at a reasonable price”

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Posted 18 hours ago

“LN1 was very helpful in cancelling my renewal policy.”

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Posted 18 hours ago

“SK4 , Very helpful, sorted me out with my car insurance, perfect customer service.”

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Posted 18 hours ago

“BH1 was exceptional on the chat, handled it very professionaly and quickly making the whole process easy and finally resolved my issues”

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Posted 18 hours ago

“Ethan was really helpful and informative. Managed to get cover for my house at an affordable price within 10mins. Excellent service @EG5”

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Posted 18 hours ago

“SK4 brilliant customer service. thank you.”

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Posted 18 hours ago

“Ld7 was very good in helping me cancel my late mum’s insurance on her property - everything was done nice and easy and she was very sympathetic which makes these things much easier to do”

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Posted 18 hours ago

“KR5 was very helpful and friendly.”

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Posted 18 hours ago

“EG5 Was very helpful, thank you”

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Posted 18 hours ago

“Cl4 was first class representation for your company, very polite and professional 👍”

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Posted 18 hours ago

“FF2 was helpful and clear, explained my options in a very straightforward way.”

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Posted 18 hours ago

“Agent MX2 was very helpful, informative and lead me through all the processes brilliantly! Highly recommend ! Also happy with the quote!”

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Posted 18 hours ago

“Very helpful and knowledgeable with easy process thank you”

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Posted 18 hours ago

“I chatted online to AW1 as my documents came through and I did not have the cover I needed. He was helpful and polite and steered me through the process to get the cover I need offering options on how to make the premium offer the best it could be. Very impressed with my first contact after choosing On Call Insurance”

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Posted 19 hours ago

“KR2 Was very helpful and sorted my issue out swiftly thank you.”

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Posted 19 hours ago

“Great service by ET3”

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Posted 19 hours ago

“Other than it taking and age to locate your customer services telephone number (I had to phone one protect to obtain it in the end), the service provided by Lawrence LN1 when I did get through for help, was very good/professional. All of my questions were answered and followed up accordingly and my refund issue has also been addressed. Many thanks.”

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Posted 19 hours ago

One Call Insurance is rated 4.7 based on 444,144 reviews