One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 449,316 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 449,316 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hand a great conversation with SW1 today in order to pay my insurance renewal premium. Szymon was very helpful and guided me through the process with courtesy and respect. Top man!”

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Posted 11 hours ago

“JC8 was great, he answered all my questions about my pan sun roof cover and quickly resolved my issues. I got cut off by accident and he quickly called back. Thanks again.”

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Posted 12 hours ago

“RE1 talked me thru a motor renewal and was so very very pleased. The lady was polite and was made to feel happy with the outcome.”

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Posted 12 hours ago

“Very helpful and renewal quickly sorted out via Chat. Operator HS1 was excellent.”

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Posted 12 hours ago

“KY8 assisted myself today with cancelling my car insurance. Such a pleasure in having someone like KY8 help with the ease of my request.”

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Posted 12 hours ago

“KS8 made the the process of cancelling renewal via chat, very straight forward, was informative and very polite.”

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Posted 12 hours ago

“We spoke with A 17. He was very courteous and helpful”

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Posted 12 hours ago

“AY3 was very friendly and helpful when I needed a address changed on my home policy. The whole process was easy, with his help and explanations when required To top it all I was due a refund on my premium. Result Stored customer tel number which h was not easy to find at the start. Well done one call”

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Posted 12 hours ago

“Very helpful and explained everything”

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Posted 12 hours ago

“SP6 was very helpful and sorted my query promptly”

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Posted 12 hours ago

“Very patient with me and a great help would give10/10 brilliant”

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Posted 12 hours ago

“Easy to use chat service with IS 1”

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Posted 12 hours ago

“Thank you AY3 for your help with a policy renewal. The customer service was quick, polite and sorted my query as needed. Thank you very much.”

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Posted 12 hours ago

“MX2 was very helpful.”

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Posted 12 hours ago

“FANTASTIC IS THE ONLY WORD I CAN GIVE SARHA SMS SHE MADE IT VERY EASY FOR ME TO DAY CHANGING MY INSURANCE AND D/D I WISH HER WELL FOR THE FUTURE.”

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Posted 12 hours ago

“Just renewed my buildings insurance with Ei3 who was super helpful, clear and concise, an asset to the One Call customer service team. Thank you”

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Posted 12 hours ago

“ar3 was very hepful and professional with what i needed to know. Very quick response and polite. Great customer service.”

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Posted 12 hours ago

“LC6 was very helpful & pleasant he got me a great deal.”

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Posted 12 hours ago

“Very efficient responses to questions and a painless 3 minutes.”

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Posted 12 hours ago

“I needed to change my car insurance to a new vehicle. I had a chat with Andrew A17, who looked after me making the changes I needed and was very helpful and knowledgeable about the product.”

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Posted 12 hours ago

One Call Insurance is rated 4.7 based on 449,316 reviews