One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 431,061 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 431,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Thanks BB7... good job!”

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Posted 16 hours ago

“LG3 was most helpful , gave clear instructions for the portal which worked well Thank you LG3”

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Posted 16 hours ago

“SH1 helped me with my query, she was very efficient and patient as I went through my Customer Portal to locate the documents/payment area I needed. Thank you for helping SH1, "it's coming home"!”

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Posted 16 hours ago

“Ss9 was very helpful and obliging, so easy to Web chat and sorted my problem 😀 five stars from me”

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Posted 16 hours ago

“MB9....quick and efficient, pretty easy to cancel my policy which had just autorenewed under my nose.”

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Posted 16 hours ago

“Adam Refe: AW1 Fast efficient reply to my query”

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Posted 16 hours ago

“Np3 good professional help straight to the point sorted”

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Posted 16 hours ago

“CH5. All good, got a good deal after chatting with CH5. Thanks a lot. It's coming home????”

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Posted 16 hours ago

“JET HI GOT MY CAR INSURANCE SORTED WITH YOU TODAY GREAT SERVICE VERY HELPFUL IN EVERY WAY, IT WAS LIKE COMING HOME TO A FRIENDLY VOICE 😀 thank you”

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Posted 16 hours ago

“Very helpful & swift approach, thank you Campbell”

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Posted 16 hours ago

“Having a small problem of not being able to access my policy details, I contacted customer service and spoke to agent LN1 who processed me through some easy steps to resolve the issue. Job done and Insurance certificate and schedule all now printed off. Thank you for your help LN1.”

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Posted 16 hours ago

“Nicola was helpful and sorted out my issue straight away”

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Posted 16 hours ago

“New Policy/Insurere and was having problems navigating the Portal EG4 was extremely helpful and assisted me with a couple of other options whilst I was on Excellent service Thanks Mark”

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Posted 16 hours ago

“LN1 was very customer focused and dealt with my request promptly and efficiently.”

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Posted 17 hours ago

“Very professional and helpful”

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Posted 17 hours ago

“SM5 Sasha got me a good deal”

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Posted 17 hours ago

“KT7 was very helpful, though it's a shame I had to contact One Call to cancel my policy rather than being able to do it through the portal”

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Posted 17 hours ago

“IS1 great fast advice and a real person!!”

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Posted 17 hours ago

“IR2 really helpful. It’s coming home!”

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Posted 17 hours ago

“Ella was very helpful,there was only the business parameters that ended the conversation.”

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Posted 17 hours ago

One Call Insurance is rated 4.7 based on 431,061 reviews