One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 425,796 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 425,796 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very easy and stress free renewal vienna the customer advisor was great and said everything would be on my customer portal within 30 minuits”

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Posted 12 hours ago

“Dealt with "EF3" Really helpful. Answered all my Q's quickly and clearly so easy to understand. Thank you Elliot”

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Posted 12 hours ago

“Sarah SM2 was very helpful.”

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Posted 13 hours ago

“AA4 Paige Anderson dealt with my motor renewal insurance extremely efficiently and I was able to renew my insurance at a very competitive price.”

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Posted 13 hours ago

“Mateusz (MK4) called ahead of my upcoming renewal and, after some discussion, was able to offer me a fixed rate deal at a cheaper rate than I currently pay. Really easy company to deal with and excellent service as usual today.”

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Posted 13 hours ago

“SP6 was very quick, efficient and helpful with my query.”

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Posted 13 hours ago

“Quick response and sorted my situation out perfectly from PS1”

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Posted 13 hours ago

“Syzmon was exremely helpful”

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Posted 13 hours ago

“The lady I spoke to was very helpful and offered me products wich is may take up ... thank you to the lady for making the process easy .”

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Posted 13 hours ago

“SB8 was great 👍👍👍😃😃😃”

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Posted 13 hours ago

“LB5 helped me today and i can't praise her any higher she was so helpful and made everything easy for me to understand so i give her 10/10 and would like to nominate her for a pay rise as she was really wonderful”

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Posted 13 hours ago

“He was really help and took his tome woth me answering my questions”

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Posted 13 hours ago

“WP1 was very helpful. But I find the time between responses on this chat system very slow and I would prefer to talk to someone on the phone as it would be a lot quicker.”

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Posted 13 hours ago

“MG9 advised me that I didn't need to call back after missing a call but offered to do everything on the online chat. This made things so much easier for me to deal with there and then. My policy was explained to me and I managed to get a better product in regards to my excess, which was sorted there and then.”

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Posted 13 hours ago

“Very helpful and quick responses from agent TS4”

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Posted 13 hours ago

“SF7 very helpful”

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Posted 13 hours ago

“Lovely to chat to Charlie cg1 he was extremely helpful and was a pleasure him sorting my new car insurance.”

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Posted 13 hours ago

“Dealt with EL3. Very helpful with my renewal. Found me a good deal!”

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Posted 14 hours ago

“Great service, quick and friendly from SS9. Cheaper than last year which is a bonus.”

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Posted 14 hours ago

“I was well understood and my issues properly addressed by KS8”

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Posted 14 hours ago

One Call Insurance is rated 4.6 based on 425,796 reviews