One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,961 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CD3 managed to explain what cover I already had and so the email sent to me was a nonsense in respect of what policy cover I already had but he did help me gain some extra policy refinements that I did not have at a reasonable annual rate.”

Helpful Report

Posted 9 hours ago

“Always give a good service”

Helpful Report

Posted 9 hours ago

“Bb7 rang me back and sorted out the problem on the policy very happy good service”

Helpful Report

Posted 9 hours ago

“Used online chat today, Shanice SP6 answered by query quickly and advised previously updated documents would be on portal in around 20 minutes Great quick service - thank you”

Helpful Report

Posted 9 hours ago

“Very helpful girl Mia B, answered my queries, promptly and efficiently saving me some money”

Helpful Report

Posted 9 hours ago

“Just wanted to shout out to Lewis (EW9) at One Call for assisting me with some questions on my newly taken out policy. He was able to answer my questions really quickly and the chat facility on the website really helped out with this as I could do it at a time that was convenient to me. Only lost a star because of the attempts at upselling - but I get that and a simple no to these questions didn’t lead to any pressure, which I appreciate. Thanks.”

Helpful Report

Posted 9 hours ago

“So easy to manage with the ‘live chat’ and if any issue or changes you need to make - you get the answers quickly and transparently! Thank you ME8 helping to safe time and money!!!!”

Helpful Report

Posted 9 hours ago

“JA1 was fantastic”

Helpful Report

Posted 9 hours ago

“I spoke to Emily, EEC about confirmation on my insurance and she went out of her way to ensure I get it withing half an hour rather than waiting ages.”

Helpful Report

Posted 9 hours ago

“When I finally made it to EB4, having been misdirected following my initial enquiry, she was very efficient & helpful in sorting out my problem.”

Helpful Report

Posted 9 hours ago

“Do not deal with this company unless you want to pestered. I have had 10 texts phone calls in the last 2 months. They take no notice if you say no and phone the next day. Avoid”

Helpful Report

Posted 9 hours ago

“Excellent service , the AR 2 lady who dealt with my enquiry was very professional and explained everything needed to know”

Helpful Report

Posted 9 hours ago

“Ps1 was a great and helpful member of staff, explained things really well and was really patient. Thank you”

Helpful Report

Posted 9 hours ago

“Wj1 was very helpful and easy to talk too”

Helpful Report

Posted 9 hours ago

“Spoke to Karly KS8 via live chat, very helpful, very informative and very knowledgeable, polite and friendly. Very satisfied with our interaction. Many thanks for your assistance”

Helpful Report

Posted 9 hours ago

“He tried his best to help me”

Helpful Report

Posted 9 hours ago

“EW9 - Lewis was very helpful. Dealt with my request quickly. Very friendly and polite. First experience as a One Call customer has been extremely positive . Thank-you”

Helpful Report

Posted 9 hours ago

“BH1 answered my query quickly and efficiently.”

Helpful Report

Posted 9 hours ago

“Spoke with Lucy ( LT1 ) today regarding building insurance renewal. Lucy resolved my inquiry with professionalism, patience and politeness. It was a pleasure to speak with Lucy who represented One Call Insurance really well, she is a great member to your team.”

Helpful Report

Posted 9 hours ago

“Excellent comunication and very helpful.”

Helpful Report

Posted 9 hours ago

One Call Insurance is rated 4.6 based on 423,961 reviews