One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 448,843 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MB3 Matthew Very efficient very articulate could understand him very clearly . Managed to get a very satisfactory conclusion to my renewal premium . Thank you”

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Posted 7 hours ago

“JF3 was absolutely brilliant in helping sort out my NCB and renewal. Anything I didn't understand she explained it to me until I did. It's not often people try to explain something, they're more often just trying to be quick to get a sale. Wish I could give her 10* just for that alone!! Thank you”

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Posted 7 hours ago

“Very helpful took couple minutes to change over registration. Thanks SS9”

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Posted 7 hours ago

“Very happy with the service provided by One Call, they're very knowledgeable and easy to speak to, I never have any worries trying to reach them... I highly recommend this company.”

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Posted 7 hours ago

“SS9 was very efficient in sorting out my missed payment. All good. Thanks SS9”

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Posted 7 hours ago

“L N 1 he was very at his job put my mind at rest with my problems sounded nice person”

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Posted 7 hours ago

“Excellent service from Bethany BG3 Really helpful thank you”

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Posted 7 hours ago

“Very good support from AR5, who sorted out my car insurance issue.”

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Posted 7 hours ago

“I spoke with SH1 and she was very helpful and managed to sort out my questions resulting in me renewing my buildings insurance for another year. i must say I was very impressed.”

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Posted 7 hours ago

“Altering my policy cover and renewal quotation was fairly easy and completed quickly mainly due to the excellent service from MB9 the very helpful agent involved. The only slight problemwas in actually contacting the agent through the customer portal”

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Posted 7 hours ago

“Helped by Drew R, DR9, who was really helpful and sorted my questions out quickly. Excellent service.”

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Posted 7 hours ago

“TJ1 dealt with my enquiry. TJ1 was excellent and made the whole experience easy, fast and completely hassle free. TJ1 explained everything i needed to know and helped me sort things quickly and effficiently.”

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Posted 8 hours ago

“Co4 really helped me with uploading my prood of no claims bonus without any problems were very helpful in waiting for my previous insurer to provide the document”

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Posted 8 hours ago

“Very helpful service from TW9. Thank you.”

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Posted 8 hours ago

“MB9 good customer services”

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Posted 8 hours ago

“Blunt but efficient. Youvwere 50% too expensive but the customer service works ok”

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Posted 8 hours ago

“SS9 excellent service A*”

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Posted 8 hours ago

“SH1 renewal price reviewed very straightforward and polite quick service - retained an existing customer via service recd”

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Posted 8 hours ago

“SK3 Spoke to very helpful assistant who didn’t keep me hanging around for hours and not replying or not getting the point of what I was asking. They came back to me with polite helpful answers and came up with a workable solution very quickly. I am very satisfied with the service and the helpful polite way it was provided. Many thanks. Tina Remmer”

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Posted 8 hours ago

“LD7 was very helpful when I had got into uddle with my account.”

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Posted 8 hours ago

One Call Insurance is rated 4.7 based on 448,843 reviews