One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 446,900 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 446,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always had good service good prices polite service from Leane LE 6 thanks John.”

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Posted 12 hours ago

“I have been using Onecall for year, always get the best reasonable price for my vehicle speaking today with FP2 for a new quote and was advised to check in again between 21-28 days before my policy runs out. Thank you.”

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Posted 12 hours ago

“Really helpful Chat buddy (FS7)”

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Posted 12 hours ago

“Reference User SP6 Your agent was professional, understanding, and extremely helpful. She took the time to ensure I was satisfied with the outcome and clearly explained all the actions she had taken. Excellent customer service.”

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Posted 12 hours ago

“DB 4 was very helpful and polite. Had a good knowledge and was able to answer all my questions. Thank you.”

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Posted 13 hours ago

“Jf3 very helpful and very fast with my questions”

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Posted 13 hours ago

“Fantastic customer services. Thank you, thank you all for your support. 10/10 ⭐️⭐️⭐️⭐️⭐️”

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Posted 13 hours ago

“Good service from As3”

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Posted 13 hours ago

“ET1 very good”

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Posted 13 hours ago

“Queried renewal and was assisted by insurance agent, Karly who was very good at explaining options / add - ons etc. This enabled me to make an informed choice. As a result my quote was lower than expected but with more benefits added.”

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Posted 13 hours ago

“I spoke with your agent AR5 (Adam) on the live chat to change my vehicle on an existing Policy. He was so informative and provided a very smooth crossover for me. Everything sorted in a reasonable time. Thank you AR5 aka Adam 😊”

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Posted 13 hours ago

“Try efficient and helpful. The whole process was excellent and Tara was outstanding.”

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Posted 13 hours ago

“quick and efficient”

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Posted 13 hours ago

“I had my quote through for my home insurance it was a bit high so I contacted them and spoke with SH1 who was very helpful and friendly and gave me a much better quote which I was very happy with and stayed with them so thank you very much for being so helpful”

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Posted 13 hours ago

“JP3 was really helpful and efficient in helping with the query I had. Thank you again!”

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Posted 13 hours ago

“TJ2 was very helpfull”

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Posted 13 hours ago

“Cancelled my policy today due to increase of policy. Spoke to Adam who talked me through questions I had and was very helpful.”

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Posted 13 hours ago

“Fraser was helpful and sorted my issue with ease”

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Posted 13 hours ago

“RK3 exceptionally patient and explained everything well for me to understand what I was getting.”

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Posted 13 hours ago

“No issues with insurance at all. Customer service very helpful and understanding. Spoke with Ti2 who put my mind at ease and helped with a solution during a difficult time! Thank you Tia”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 446,900 reviews