One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 439,920 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 439,920 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WP1 was very helpful and directed my to the correct process, thank you”

Helpful Report

Posted 7 hours ago

“JT3 was very helpful and I received all the information I needed. I am very non-technical so greatly appreciated his patience and clear information.”

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Posted 7 hours ago

“RB1 was very efficient, happy and helpful The call didn’t take long. I got the service I wanted”

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Posted 7 hours ago

“NK3 was very helpful today after a dismal response from Alexi W.”

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Posted 7 hours ago

“Very easy cheaper than most quoted on go compare is was very nice no chat”

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Posted 7 hours ago

“Very patient and helpful.”

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Posted 7 hours ago

“JH7 has been very helpful in getting my home insurance completed for me. Very prompt and efficient”

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Posted 7 hours ago

“BC5 very helpful in dealing with my query today on live chat. Polite, knowledgeable and efficient, she made it easy for me to add my son to my policy temporarily. And the price of the addition was non too shabby either.”

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Posted 7 hours ago

“Easy to arrange, fairly easy to cancel after being sent a 55.6% increase in a year. MB9 (Either Mia or Robert) didn’t appreciate being called a bot on the customer portal chat however. I find it strange that after being with a company for a year, they must be aware of you and your vehicle etc. so how are they able to quickly drop their price by over £80 when you mention that you’re unhappy and leaving. They might still have my business if they'd sent out the cheaper quote first. Cant give an opinion as to how the claims procedure works as I didn’t have a claim so it does make things difficult to assess. All in all, another years insurance gone.”

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Posted 7 hours ago

“Very happy with the communication Clarification of all my concerns Delt with very quickly Sf1”

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Posted 7 hours ago

“Isabelle dealt with my request quickly and was very helpful indeed”

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Posted 7 hours ago

“Customer service was very helpful, friendly, and professional.”

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Posted 7 hours ago

“I spoke to LN1 today about being declared fit to drive again after surgery he was very helpful and dealt with this matter promptly”

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Posted 8 hours ago

“NK3 was very helpful today.”

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Posted 8 hours ago

“JC1 was absolutely brilliant today, patient and polite answering my numerous questions quickly and respectfully - a credit to your company !”

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Posted 8 hours ago

“Well happy with the service straight forward and helpful”

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Posted 8 hours ago

“Spoke to KT7 about my home and contents renewal. Got me a better price and dealt with professionally and courteously.”

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Posted 8 hours ago

“Quick and efficient from AA4 - Paige.”

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Posted 8 hours ago

“LN1 dealt with my call today quickly and efficiently very good service”

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Posted 8 hours ago

“MG9 was very helpful today explored options and came up with a solution which was greatly appreciated”

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Posted 8 hours ago

One Call Insurance is rated 4.7 based on 439,920 reviews