One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,649 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,649 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“CN4 helped me understand the additional charges when I changed my car insurance. He was extremely patient, despite my multiple questions.”

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Posted 21 hours ago

“I called today to request a proof of No claims for insurance i've had previously. i selected callback, JM6 - Jasmine called me back within 10 mins, quickly brought up previous polices and emailed me the proof. very polite, no messing. highly recommend”

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Posted 21 hours ago

“Web chat with SM6 Sienna Quickly and efficiently solved my issue with no problems”

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Posted 21 hours ago

“CN4 Was super helpful , quick and patient ! Thank you”

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Posted 21 hours ago

“I would just like to day a massive thank you to Jasmine (JM6) for her amazing customer service, she absolutely took our issue on board and managed it with total professionalism, she could not have done any more than she did, thank you so much, it was a pleasure to deal with her, she kept us informed of every single step through the process. Amazing”

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Posted 21 hours ago

“CM7 was very helpful, sorting out a previous problem with my payment. Very happy.”

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Posted 21 hours ago

“I found Leanne (LE6) very helpful as she went the extra mile to ensure I got a competitive offer and that all my queries were answered.”

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Posted 21 hours ago

“Friendly service quick and easy transfer”

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Posted 21 hours ago

“SP6 was very helpful, and dealt with me professionally and also peace of mind. Thank you”

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Posted 22 hours ago

“Sian was really helpful and dealt with my changes in a professional manner. Quite easy as I am not a fan of ‘chat ‘ as a method of communication 😉”

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Posted 22 hours ago

“Very helpful and informative.”

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Posted 22 hours ago

“Used the live chat and BG3 assisted me. Very helpful and the process was very quick.”

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Posted 22 hours ago

“KT7 was most helpful and ensured I got the best deal possible when compared to the renewal invite.She certainly knows her stuff”

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Posted 22 hours ago

“RB1 Polite and very helpful . Great service.”

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Posted 22 hours ago

“KS8 was very helpful and answered my queries promptly. She helped me with a direct debit issue which was resolved very quickly. She was polite and it's great to chat with a person rather than a robot! Thanks KS8!”

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Posted 22 hours ago

“PS1 lovely & helpful answered all my questions hassle free”

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Posted 22 hours ago

“LE6 Leanne Warren Le6 was quick precise and very helpful w out my need for payment confirmation Many thanks”

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Posted 22 hours ago

“EG4 was most helpful solving my insurance issues and their help was much appreciated 5 star”

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Posted 22 hours ago

“KT7 was a great help. I went on to cancel my renewal quote and she helped me get a better deal that I am happy with”

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Posted 22 hours ago

“ME8 was very helpful. (not a robot)5* The actual process of changing my address and payment took far too long.3*”

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Posted 22 hours ago

One Call Insurance is rated 4.6 based on 421,649 reviews