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One Call Insurance Reviews

4.7 Rating 444,919 Reviews
93 %
of reviewers recommend One Call Insurance
4.7
Based on 444,919 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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“LD7 was very helpful in answering my question clearly and quickly”
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Posted 18 hours ago
“PE2 sorted my problem in seconds very helpful and friendly”
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Posted 18 hours ago
“TW9 was helpful and quick”
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Posted 18 hours ago
“Great customer service by IS1. Problem swiftly sorted. Thanks”
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Posted 18 hours ago
“Helped today by hh2. Reduced cost of monthly payments and improved breakdown cover. Explained everything clearly. Excellent service today”
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Posted 18 hours ago
“Took a lot of time to help”
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Posted 18 hours ago
“Speaking to TR3 about a refund of my excess. Although this was not TR3's area, he was very helpful on the call today with my queries and concerns, as I have previously not been able to reach anyone in the Finance Department. Thank you Taylor.”
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Posted 18 hours ago
“Great service from JL6,very polite and very efficient,thankyou.”
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Posted 18 hours ago
“Lewis was a great help today in removing the Auto Renewal from my new policy. Thank you.”
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Posted 18 hours ago
“Connected to the online chat in seconds with Agent BC5. My questions were answered efficiently and quickly. Great service.”
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Posted 18 hours ago
“Had to use the online chat to discuss an issue I had with a policy not being cancelled properly, and needing evidence of my no claims. My agent on the chat EW9, was super helpful to get this dealt with and sending me a PDF of what I needed. Thank you”
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Posted 19 hours ago
“SMS the girl in customer service was really helpful and she answered all my questions and reassured me about what was going to happen next”
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Posted 19 hours ago
“LD7 Very quick response to my queery, sorting out the policy and very patient waiting for my response to typing!”
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Posted 19 hours ago
“Good customer service”
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Posted 19 hours ago
“Mia B answered my query quickly and efficiently”
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Posted 19 hours ago
“Easy help and quick response”
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Posted 19 hours ago
“Eventually, after a protracted process cancelled my auto renew (which I never asked for). An annoyingly long process SH1 was helpful and polite. I'm guessing its a process he/she have to go through.”
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Posted 19 hours ago
“chatted with a lovley person on the Live chat called ESMOND ET1. Thank you for answering all my question”
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Posted 19 hours ago
“Were able to answer my questions promptly and satisfactoraly”
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Posted 19 hours ago
“I used the chat service as I am hard of hearing, and found it very easy to manage. SM5 was efficient and helpful in matching my insurance quote with that of another broker, providing very clear information during each stage of the discussion. The whole process was straightforward and stress-free, and I save almost £100 into the bargain!”
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Posted 19 hours ago
One Call Insurance is rated 4.7 based on 444,919 reviews