One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 412,635 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 412,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BC1 advisor was fantastic- super quick response via online chat….really helpful”

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Posted 6 hours ago

“Great service, competitive price. Recommended”

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Posted 8 hours ago

“I phoned one call and was greeted by a wonderful pleasant person AR2, who was so helpful to carry out the change of vehicle which i needed done quickly with differant options of payment and with hassle free change over.”

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Posted 8 hours ago

“Agent Mk4 was absolutely brilliant. He was very polite. He explained everything very clearly and was a pleasure to deal with A credit to your company”

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Posted 9 hours ago

“I'm very happy with my new deal. But in this & a more recent email from One Call I can't find my policy documents for the coming year. If you've sent it please tell me which email it's in, which date. But I don't think I have it so send it soon please or I'll give you a call. Richard Johnson”

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Posted 19 hours ago

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Posted 19 hours ago

“LE6.Leanne Warren-le6 Leanne was so helpful. She went above and beyond to sort my query out. I have been with One Call for many years with the help and efficient support from Leanne. Thank you leanne.”

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Posted 19 hours ago

“AR2 was a breath of fresh air on such a miserable wet day when I was stressing at not being able to complete my insurance transfer from my old to new car on the customer portal, so thankyou for putting my mind at ease and doing it so professionally, she deserves a raise 😃”

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Posted 19 hours ago

“SP6 helped me to change my policy talked through benefits and made suggestions”

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Posted 20 hours ago

“EW2 was very helpful, quick and easy to do business with”

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Posted 20 hours ago

“The service received today from SK3 was brilliant. It took a bit of time to get connected on the chat and the only reason I had to use the chat was because the change I wanted to make didn't work in the portal but once I finally got through to someone it was easy to get done what I needed.”

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Posted 21 hours ago

“LD7 was amazing, a big well done and thank you”

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Posted 21 hours ago

“I had an excellent experience with BC1. They made the process incredibly fast and efficient, and I ended up saving nearly 50% on my insurance. They were straightforward, professional, and super responsive. Highly recommend their services!”

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Posted 21 hours ago

“Had a very helpful chat with KP2”

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Posted 21 hours ago

“5 star service off ELLE My insurance was sorted in 20 min no hassle no issues brilliant service see u again in 12 months”

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Posted 21 hours ago

“Happy with service answered questions”

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Posted 21 hours ago

“SP6 was very helpful on getting me the right deal”

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Posted 21 hours ago

“FS7 was extremely helpful and dealt with my problem quickly and effectively, easy to speak to , fast response and very polite . Great service”

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Posted 22 hours ago

“Kadie (KT7). Understood my case concerns and dealt with it responsibly.”

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Posted 22 hours ago

“Ben was very polite, helpful and efficient. Great to have such supportive customer service … he searched for the right product for me and the whole experience was very professional and efficient.”

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Posted 22 hours ago

One Call Insurance is rated 4.6 based on 412,635 reviews