One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,377 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,377 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Rang to add a family member onto our existing policy as they are learning to drive. Niall, NE1, was helpful, informative and had completed the change within 15 minutes. Thanks”

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Posted 17 hours ago

“Very quick response and helpful.”

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Posted 17 hours ago

“Excellent online chat service - AM2 was great and sorted my query quickly”

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Posted 17 hours ago

“I have just used the chat functionality regarding a new policy I'd setup for a different address to the one my portal is registered against. JC1 was very helpful and resolved the query I had.”

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Posted 17 hours ago

“Able to answer my question”

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Posted 17 hours ago

“EL3 was able to deal with a query I had very quickly and renewed our cover in a highly efficient manner. Well done”

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Posted 17 hours ago

“I have just had a live chat with PS1 at One Call Insurance. The caller was very helpful and explained everything to me.”

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Posted 17 hours ago

“Spoke with KT7 - again, she resolved my renewal query very quickly, efficiently & with minimal fuss. Brought my quote down significantly. Very happy to have renewed so easily.”

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Posted 17 hours ago

“Thank you PE2 for your service today. You were very helpful and professional and you dealt with my query effectively.”

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Posted 17 hours ago

“HG1 was really helpful and managed to sort out my problem very quickly. I didn't think anyone could help but she did!”

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Posted 17 hours ago

“JH7 was very helpful in explaining how my payments were being made and advised me for the future.”

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Posted 17 hours ago

“Was Happy with my chat it does take time Britney was helpful BC5 just feel be easier to talk to someone more straight forward that’s my opinion”

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Posted 17 hours ago

“CD3 - representative spoke with was very friendly and helpful providing great customer service and made it a smooth process transferring policy from old car to new.”

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Posted 17 hours ago

“TJ2 extremely helpful and friendly, understanding about my questions overall great experience!”

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Posted 18 hours ago

“Today I sought to discuss my car insurance renewal premium and was very pleased to be given outstanding , patient and considered customer service and support from JE-7 Jordan. She guided me through the process in a professional manner, succinctly in simple language taking on board my concerns and helped me to arrive at a positive result enabling a significant saving on my quotation. A big thank you to Jordan and One-Call Car Insurance.”

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Posted 18 hours ago

“Great and quick service from SS9”

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Posted 18 hours ago

“Perfect service. Call answered very quickly by Callum Malone. He was pleasant, a good communicator, understood my query and produced a good outcome.”

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Posted 18 hours ago

“My query was dealt with in a fast and professional manner. I don't usually like to do live chats. I prefer to speak to somebody. But this was so easy”

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Posted 18 hours ago

“Excellent service Layla”

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Posted 18 hours ago

“Good guote excellent service from jordon”

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Posted 18 hours ago

One Call Insurance is rated 4.6 based on 423,377 reviews