One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 427,139 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 427,139 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ei1 did cancellation very helpful.”

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Posted 17 hours ago

“Ei1 was very helpful and most imformative.”

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Posted 17 hours ago

“AJ1 was very helpful”

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Posted 17 hours ago

“Jf3 helped me so much and was able to help me feel confident to renew my policy with One Call”

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Posted 17 hours ago

“SW1 did well and sorted a visa non-payment problem. Thanks.”

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Posted 17 hours ago

“Advisor WP1 was very helpful and explained everything very clearly”

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Posted 17 hours ago

“Very good customer service by the operator”

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Posted 18 hours ago

“Thank you EB7 for working hard to reduce car insurance making it more affordable”

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Posted 18 hours ago

“SM6 was very helpful helping me to cancel my policy.”

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Posted 18 hours ago

“Contacted today to enquire about my car insurance price, BC1 was super helpful, efficient and supported greatly with my query. Thank you so much, I wish others in customer service were as helpful!”

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Posted 18 hours ago

“WP1 Was a great help and very professional.”

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Posted 18 hours ago

“Ref BC1 Thank you my policy is good and £10 month cheaper than last year. The agent was efficient and changed my policy with a better price. Highly recommend”

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Posted 18 hours ago

“Really good professional service provided by Ethan with all the required information for my car insurance renewal given promptly.”

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Posted 18 hours ago

“LD7 Very helpful, sorted out my issue quickly and was very polite”

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Posted 18 hours ago

“Great affordable cover and very helpful and speedy service from the operative helping me today”

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Posted 18 hours ago

“The customer service agent was really polite and helpful. (PE2) Thank you 😊”

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Posted 18 hours ago

“Good phone conversation with LC6, My insurance quote was reduced, I don't understand why you have to do research and then phone and say you have found a cheaper alternative and then its matched. Why are we not offered this in the first place.”

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Posted 18 hours ago

“Clear communication via webchat.”

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Posted 18 hours ago

“I spoke to MB3 when I got my renewal notice. He was extremely helpful & we had a very pleasant conversation & a few laughs about how people who own garages rarely keep cars in them. In the end we settled on a renewal price that both sides were happy with, well done MB3. Should also mention NE1, who I spoke to when I was having difficulty posting a review. He dealt with my call efficiently & quickly provided an alternative review site.”

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Posted 18 hours ago

“Agent LG3 was very prompt and helpful in obtaining my proof of NCD. I needed this as I had taken out a multbike policy, had I not obtained this my policy would have cost considerably more.”

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Posted 18 hours ago

One Call Insurance is rated 4.6 based on 427,139 reviews