One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 433,530 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 433,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“NK3 spoke to me on the chat. They resolved my query quickly and efficiently I was extremely helpful.”

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Posted 12 hours ago

“Clear and concise help from JP3 who managed to reduce the cost so that I was able to renew”

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Posted 12 hours ago

“I called as requested today and found I was number 26, this que was dealt with efficiently and I was on the chat line with SB8. My call was dealt with effectively without any issues. Well done”

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Posted 12 hours ago

“JT3. Very efficient interaction. Clearly conveyed all the information to do with my policy cancellation. Thanks very much”

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Posted 12 hours ago

“I do not like that I cannot talk to anybody direct , I'm not very computer competent and find dealing with online a real problem”

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Posted 12 hours ago

“Wanted to make a change and SF7 was very helpful today.”

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Posted 12 hours ago

“Spoke to Mario (MK4), very helpful, got a massive reduction on my policy”

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Posted 12 hours ago

“verry helpfull great service quick and profesional”

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Posted 13 hours ago

“Excellent and fast accurate service from BC1, thanks Colin”

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Posted 13 hours ago

“I spoke to SB8 today who was excellent and really helped. Very quick and efficient”

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Posted 13 hours ago

“I spoke to Campbell Downie today for a change of address and he was really helpful and friendly. I only had to wait a couple of minutes too for my call to be answered.”

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Posted 13 hours ago

“Very easy portal to use but just needed some additional help to find something due to changing a car, spoke to SP6 (Shanice) on the chat and she was very helpful. Thank you”

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Posted 13 hours ago

“Great online chat experience to renew my insurance, second year with these guys now and a competitive price”

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Posted 13 hours ago

“I have just been advised by your agent *HG1* who I feel compelled to say has been extremely helpful and my my application simple and fast, this kind of customer service is the difference that encourages loyalty with people like myself, please pass on my sincere gratitude”

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Posted 13 hours ago

“NP3 was extremely helpful and polite. My Home Inse cover was dealt with very efficiently by NP3.”

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Posted 13 hours ago

“Jake was very helpful, polite and courteous Ji9”

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Posted 13 hours ago

“The man I spoke to couldn’t be more helpful sorted my query in minutes”

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Posted 13 hours ago

“Tyler (TW9) changed vehicles on my car insurance policy, very pleased, he was polite and easy to work with, knew what he was doing. Thank you :-)”

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Posted 13 hours ago

“Excellent service and very helpful, my query was resolved in minutes so thank you to JH7. The man knows his stuff.”

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Posted 13 hours ago

“Excellent service and very helpful, my query was resolved in minutes so thank you to JH7. The man knows his stuff.”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 433,530 reviews