One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 448,680 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 448,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Online chat to cancel my renewal. The operator JP3 was very helpful .”

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Posted 5 hours ago

“EW2 was very patient and helpful with me. Dealt with my query quickly and made it easy for me. Felt happy with the outcome thanks to EW2 x”

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Posted 5 hours ago

“Anais was extremely helpful and efficient”

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Posted 5 hours ago

“JP3 was very helpfull made getting my insurance renew easy”

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Posted 5 hours ago

“excellent service, query dealt with swiftly and easily”

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Posted 5 hours ago

“Sian SK3 was extremely helpful, professional and patient, who answered all my questions, put my mind at ease and initiated my request in a prompt and timeous manner, her questions and replies were clear and easily understood. Thank you one call for the excellent training you have given this member of staff. Sian E (SK3). It's always a stress free good experience when I need help from one call whom I highly recommend”

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Posted 5 hours ago

“JP3 was extremely helpful today with my car insurance renewal. They provided clear, concise information, secured me a lower renewal price, and made the whole process really easy. Very happy to be staying with One Call Insurance for the third year running. Excellent service, thank you! 😊”

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Posted 5 hours ago

“Very helpful and polite .did everything possible to make the service better”

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Posted 5 hours ago

“Your Agent TW9 clarified some of my concerns on my renewal quote to make sure I had the right cover for me.”

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Posted 5 hours ago

“SH1 was very helpful today with my enquiry she was very informative about my situation. DS wadham”

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Posted 5 hours ago

“Efficient to solve my issue”

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Posted 5 hours ago

“I have just been talking to Fraser, FS7, he was very helpful and sorted the issue straight away. I am very impressed with the speediness that he sorted it, thank you.”

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Posted 5 hours ago

“HG4 - Hollie - You were brilliant at understanding our situation and sorting it out for us when on line failed! - Thank you”

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Posted 5 hours ago

“Anais was very professional, polite and dealt with my enquiry sufficiently. Much appreciated.”

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Posted 5 hours ago

“SB8 - Stacey sorted my issue quickly for me. Great service thanks Stacey.”

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Posted 5 hours ago

“Thanks Leanne , great customer service . Five stars all the way.”

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Posted 5 hours ago

“Le6 - Leanne, was a please to speak with,brilliant customer service Thankyou.”

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Posted 6 hours ago

“Prompt and efficient”

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Posted 6 hours ago

“PS1 was very helpful on the online chat today, answered all the questions I had very professionally.”

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Posted 6 hours ago

“Chat agent HH2 was very helpful and personable. Got what I needed sorted out as far as im aware and did it with great mannerisms and approachable attitude. Credit to the company”

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Posted 6 hours ago

One Call Insurance is rated 4.7 based on 448,680 reviews