One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 426,603 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 426,603 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BC1 was great thank you”

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Posted 22 hours ago

“Had to use the online chat at one call insurance rk3 helped me and was very knowledgeable and helped me make change to my cover swiftly thanks rk3 you were very helpful A1111111”

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Posted 22 hours ago

“Fixed the issue I had”

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Posted 22 hours ago

“Patrica E was brilliant sorted out my issue within seconds and explained everything clearly. Less stress lovely person even if it was over live chat. Thank you so much for your help. 10/10”

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Posted 22 hours ago

“Really helpful very knowledgable and a very easy process The lad that dealt with me his reference was FF2 and was very good at his job”

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Posted 22 hours ago

“I had excellent service from Josh (JM5). He took his time to explain the change of insurance and the different costs. He explained exactly what was on the policy. Josh's communication was very clear and gave me time to ask questions. Thank you for your good customer service.”

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Posted 22 hours ago

“JD27 very helpful thanks”

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Posted 22 hours ago

“Tw9 sorted my query out quickly thank you”

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Posted 22 hours ago

“My fault, well handled thank you”

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Posted 22 hours ago

“JD7 helped me to navigate changing my car half way through a policy. The app didn’t recognise the car details so I did it through the chat line. They were very helpful and efficient.”

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Posted 22 hours ago

“Np3 was helpful and didn't rush me”

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Posted 23 hours ago

“RB1 was extremely efficient, friendly and kind. She immediately solved my problem so it a very good experience.”

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Posted 23 hours ago

“AK7 Patiently guided me through the process of changing both my address and number plate change. She was extremely helpful and had a kind manner.”

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Posted 23 hours ago

“Rk3 was very tenacious in getting my problem dealt with. Very much appreciated”

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Posted 23 hours ago

“LE6.Leanne Warren-le6. Leanne gave me a call to help find a better premium for my expiring car insurance. Not only did she find me an excellent price, she navigated me through patiently, cheerfully and efficiently. Thank you Leanne at One Call”

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Posted 23 hours ago

“First time I've used a chat line to discuss and renew my insurance but very pleased with the service given by 'Db4'. Overall a prompt and painless service.”

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Posted 23 hours ago

“Never had a problem with one call, always happy to help I had a recent interaction through their chat service with JD7, he was very helpful, quick to act and sorted my query with ease. Thanks again 👍”

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Posted 23 hours ago

“EF helped make our change extremely quickly and was very helpful! Would recommend”

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Posted 23 hours ago

“Had a query regarding my policy SP6 made the process quick and easy fully answering my query and doing so in a professional and friendly manner”

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Posted 23 hours ago

“Contacted live chat today about an issue with my insurance, sorted out quickly for me by Emily F. Thank you.”

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Posted 23 hours ago

One Call Insurance is rated 4.6 based on 426,603 reviews