One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 439,198 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 439,198 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LE6.Leanne Warren-le6 'TEAM TIKI Thank you Leanne, very efficient and clear and called back as requested. Very pleased with service received.”

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Posted 22 hours ago

“Helpful staff, quick and easy to talk to via the online chat.”

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Posted 22 hours ago

“I would like to thank EW2 for their help today, very helpful and pointed me in the right direction of my general enquiry, I found them to be very professional and a credit to the company”

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Posted 22 hours ago

“Just had good experience with jp3 help me sort out the issue. I wanted to sort out quickly and explained straight to the point, many things”

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Posted 22 hours ago

“Kt7 was great quick and very helpful”

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Posted 22 hours ago

“EW2 could not find option to cancel auto renew in the portal . Had to knock off in live chat , wish user interface was a little simpler. Can’t find that option anywhere. Found this a bit sneaky. Live chat good though , helped and knocked off . Didn’t like the up sale questions though . But overall she was brilliant”

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Posted 22 hours ago

“TJ2 handled my policy cancellation in a timely manner and to my satisfaction”

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Posted 22 hours ago

“JM3 sorted the change to our car insurance policy quite easily and quickly. Explained the price change very well.”

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Posted 22 hours ago

“Spoke with PE1 today - extremely helpful associate, precise and concise. Very smooth customer service experience!”

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Posted 22 hours ago

“I have just had the pleasure to talk to LN1 and it was an absolute delight. I called to cancel my policy and he worked hard and found me a great rate. Thank you”

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Posted 22 hours ago

“your agent EF3 was very helpful, the process of changing over cars for insurance was easy”

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Posted 23 hours ago

“Needed to change my email address and my old one was out of date due to my retirement. GH2 was fast and efficient in accommodating this amendment.”

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Posted 23 hours ago

“nk3 did a solid job”

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Posted 23 hours ago

“Renewal enquiry dealt with quickly and efficiently by operator NP3. Much appreciated.”

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Posted 23 hours ago

“LD7 was an absolute pleasure to deal with answered my questions in a manner i could understand 10/10”

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Posted 23 hours ago

“Everytime I have a chat with one call I always get the information and help I need and it's all broken down and explained in fine detail this is why I wouldn't want to move away from this insurance company”

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Posted 23 hours ago

“KT7 who helped me get a better deal on my renewal. Thank you !”

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Posted 23 hours ago

“Very helpful and clear advice given”

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Posted 23 hours ago

“Great service today from JG4 she was very helpful with my questions”

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Posted 23 hours ago

“My call was answered straight away and query dealt with to my satisfaction The young lady KR5 was very easy to talk to and sorted me a cheaper renewal price I was happy with the service”

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Posted 23 hours ago

One Call Insurance is rated 4.7 based on 439,198 reviews