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One Call Insurance Reviews

4.6 Rating 428,476 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 428,476 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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I wouldn't say they 'made me happy' as the price still went up. The online chat with Jenny JL9 achieved it's objectives and I found Jenny very helpful and efficient. Overall, I am very satisfied with the outcome.
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Posted 1 day ago
The One Call Insurance assistant Nicole P (NP3) provided a fast, courteous and efficient home insurance renewal for me via chat. She found the best price from a number of different providers based on changes I had asked for on the policy. Thank you very much Nicole!
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Posted 1 day ago
Great chat with sm2 dealt with me great
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Posted 1 day ago
Insurance renewal carried out very quickly and efficiently by very efficient Kaitlin referenced KP3, price was reasonable and documents will be sent by post!
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Posted 1 day ago
Helpful service...as always!
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Posted 1 day ago
Used chat, all sorted very quickly 👍
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Posted 1 day ago
Honestly I feel like the waiting time was going to be forever as it said I’m 15 in que but that went down so quick. Then when I got through he handled my query in seconds and I mean that! He was brilliant!
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Posted 1 day ago
Alina R have been brilliant thank you :)
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Posted 1 day ago
Spoke with BC1 to amend my policy as I had changed my vehicle. She dealt with it for me extremely promptly and got the best deal for me, with attention also to roadside recovery. Thank you Bridie!
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Posted 1 day ago
Very good and efficient customer service!
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Posted 1 day ago
I spoke with RE1 on live chat today about renewing my car insurance and I must say this person was one of the most helpful live chat operative I have dealt with. Completely professional, responsive and sympathetic to my needs. Please pass on my thanks once more. I will be recommending them and your company to family and friends.
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Posted 1 day ago
EW9 very good customer service
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Posted 1 day ago
KP3 was very helpful
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Posted 1 day ago
Customer service was excellent. My assistant Alina, code Ai2 was very helpful! Thank you very much
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Posted 1 day ago
“Spoke to Bridie (BC1) on live chat regarding my renewal. She answered my questions clearly and confirmed my renewal payment and pricing. Helpful and polite.”
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Posted 1 day ago
Easy to contact and clear advice provided from RE1
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Posted 1 day ago
Is1 was my consultant today changed everything I need with no issues and quickly
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Posted 1 day ago
Just completed my renewal with BC1, super helpful and sorted my policy really quick. Happy with the outcome of the day
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Posted 1 day ago
IS1 was really helpful and confirmed everything for me and made the whole on line process much easier for an older person as i don’t feel your portal is user friendly for all age groups
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Posted 1 day ago
Really helpful online chat today with BC1. Got straight to the point, sorted out the issue I had quickly. Exactly what I needed and nothing more (unlike some companies that bombard you with utter nonsense!). Thanks for valuing my time!
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Posted 1 day ago
One Call Insurance is rated 4.6 based on 428,476 reviews