One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,834 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,834 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“EK2 very helpful 👍”

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Posted 20 hours ago

“Easy online chat , helpful and straightforward…”

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Posted 20 hours ago

“MB1 was very helpful and found a good competitive quote.”

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Posted 20 hours ago

“Just wanted to say Jasmine JM6 went above and beyond my expectations to resolve my issue, a true asset to the company. Really hard to find a company that cares, you certainly made this happen Jasmine. An absolute star. Part of the NE1 team. Awesome work”

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Posted 20 hours ago

“Ti2 was really helpful during my 'change of car' process. Thank you very much.”

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Posted 20 hours ago

“ref JT3 Have been with OneCall for almost a year and had great service. I’ve had to cancel today as have sold my car. I wouldn’t hesitate in using them again in the future and had a really helpful discussion today with Jack who guided me through the cancellation.”

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Posted 20 hours ago

“The easiest insurance renewal I have ever done. KT6 was fsntastic”

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Posted 20 hours ago

“AR5 great help today many thanks for your support and patience 👍”

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Posted 20 hours ago

“I had a query about the contact number of the emergency breakdown. The agent Toni, TJ1, was very helpful. I now have the contact number should anything happen ready in my phone and in the glove compartment of the car. Many thanks for all the help.”

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Posted 21 hours ago

“Leanne - LE6 was extremely helpful and was able to find a great price for my insurance with all tje extras required.”

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Posted 21 hours ago

“EG4 was very helpful and handled everything I asked in a competent and professional manner. The process was straightforward, and she did exactly what was needed without any issue.”

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Posted 21 hours ago

“JF2 gave me great service and saved money on my insurance”

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Posted 21 hours ago

“Chatted to Rhianna f online she was very helpful and kind and gave me a good price for my car insurance, very happy with the service provided”

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Posted 21 hours ago

“Fs2 was excellent”

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Posted 21 hours ago

“Responded quickly, answered my questions and referred me to another team for a new policy. Thanks”

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Posted 21 hours ago

“EE3 - Very helpful”

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Posted 22 hours ago

“Lauryn G Is really helpful and understanding when one of her colleagues refused to help and sent me in the direction of a wrong company. Thank you Lauryn”

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Posted 22 hours ago

“Very helpful and answered all my questions promptly.”

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Posted 22 hours ago

“EK2 bent over backwards to help me after a mixup with my insurance, specifically with the insurer's stipulations, which were only discovered to be misaligned with my requirements after a cancellation notice was served. EK2 spent several hours on Thursday afternoon making phone calls between me and a prospective new insurer to make sure that my requirements would be met. Thank you!”

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Posted 22 hours ago

“To the person on the chat line was very helpful TJ1 well done”

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Posted 22 hours ago

One Call Insurance is rated 4.6 based on 411,834 reviews