One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 445,393 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 445,393 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Call with JP3 for cancellation was handled prompt & helpful. Good cust service, refund on way. Happy days!”

Helpful Report

Posted 23 hours ago

“I spoke with Rhea in customer service (RB1) today. The call was answered very promptly and she was extremely helpful in sorting out my issue”

Helpful Report

Posted 23 hours ago

“MG9 was extremely helpful today and was excellent at updating my policy.”

Helpful Report

Posted 23 hours ago

“Was in talks with customer service rep today, RW2. Becca was prompt with her responses, dealt with my concern without any issues and was polite in conversation.”

Helpful Report

Posted 23 hours ago

“My car has been scrapped so I needed to cancel my insurance. It was so simple and efficient thanks to JP3. Well done.”

Helpful Report

Posted 23 hours ago

“AK7 was very helpful In the clearing of a mixup with my no claims bonus, it has all been sorted out now very quickly I might add and I am very happy.”

Helpful Report

Posted 23 hours ago

“Fantastic customer service, from Rhea Code RB1.”

Helpful Report

Posted 23 hours ago

“Helpful gentleman. Did his best to bring price down.”

Helpful Report

Posted 23 hours ago

“MB9 was infinitely patient with me and gave me so many options that I decided to stay with OneCall while I was fully prepared to leave. Thank you for your assistance.”

Helpful Report

Posted 23 hours ago

“I've been talking with ir2 today and they helped me with no problems. Once you access an agent the process is painless”

Helpful Report

Posted 23 hours ago

“I needed to make changes to my policy prior to picking up a new car, however the portal seemed unable to recognise my email address to either log me in or allow me to register. Chatted with 'C04' who managed to sort things out quickly and efficiently.”

Helpful Report

Posted 23 hours ago

“very helpful..... dealt with my request efficiently”

Helpful Report

Posted 1 day ago

“I spoke to Jenny (JL9) on the on-line chat. She was very friendly and helpful and understood very quickly my concerns about a policy renewal. She quickly resolved my problems and in the process saved me over £100. Thanks very much to Jenny.”

Helpful Report

Posted 1 day ago

“Used live chat to renew my motor policy Chatted with JP3 I asked for an amendment to the policy which he effected very efficiently. He also made me aware of the Breakdown cover which I was happy to add to the policy. Very happy with Jacks service .”

Helpful Report

Posted 1 day ago

“I was very impressed with Ei3(Elenor white) She was very helpful with my renewal for home Insurance with One Call Insurance. She remained calm and professional throughout finding me a very competitive insurance policy, Ei3 took time to explain to me the difference in the policy cover and addressed any concerns I expressed in a detail and her calm approach, reassuring tone along with great knowledge of the insurance policy helped me decide on remaining with One Call insurance. Thanks Eleanor.”

Helpful Report

Posted 1 day ago

“LE6.Leanne Warren-le6 Very efficiant and polite”

Helpful Report

Posted 1 day ago

“good service from EF3”

Helpful Report

Posted 1 day ago

“Very efficient and helpful”

Helpful Report

Posted 1 day ago

“JP3 was amazing really patient and understanding of my poor technical skills, he explained everything clearly and reiterated everything clearly can’t praise him enough (shame it’s telephone conversation)”

Helpful Report

Posted 1 day ago

“Mia (MB9) was very helpful with two queries on my car renewal. She was informative, polite, and answered the questions fully, and to my satisfaction.”

Helpful Report

Posted 1 day ago

One Call Insurance is rated 4.7 based on 445,393 reviews