One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 430,101 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 430,101 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke with PS1 via livechat, they were great helping with my renewal”

Helpful Report

Posted 15 hours ago

“Call handler JM6 was very patient with me and solved what I thought was a complex problem really speedily. She was understanding and remarkably patient as I tried to find answers to all her questions--- quite a challenge as I was really flustered.”

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Posted 15 hours ago

“LB5 was very helpful with my question ,and she helped me resolve my mistake. All was sorted within a few minutes thanks.”

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Posted 15 hours ago

“Jc8 (josh) very helpful with our request to update our insurance details if like myself not confident at putting personal details on computer system . Thank you”

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Posted 15 hours ago

“WP1 was very efficient and solved all my queries and policy changes very quickly. Much appreciated”

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Posted 15 hours ago

“TS4 Great service. Thank you”

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Posted 15 hours ago

“LE6 Leanne Warren has been very helpful and the matter was resolved very quickly. Thank you.”

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Posted 15 hours ago

“I find one call easy to deal with all documents online easy to access”

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Posted 15 hours ago

“LB5 chatted with me today and although had no answer to my query immediately, was quite thorough in sorting it out directly with the insurance company.”

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Posted 15 hours ago

“LB5 chatted with me today and although had no answer to my query immediately, was quite thorough in sorting it out directly with the insurance company.”

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Posted 15 hours ago

“Young lady i dealt with was very helpful and informative, plus gave me a very competative quote for my motorcycle insurance Cheers LE6”

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Posted 16 hours ago

“SS9 quoted me a better price than my original renewal 👍”

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Posted 16 hours ago

“EL3 has just helped me renew our home & contents insurance. She was very helpful & even managed to give us a discount, also she is arranging to post documents. Found her to be polite & helpful. Happy customer”

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Posted 16 hours ago

“Me8 was helpful”

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Posted 16 hours ago

“Agent SP6 VERY GOOD!!! Helped me cancel renewal…..set up new policy with my car…..really helpful and solved issue first time. Superb customer service 🤗🤗”

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Posted 16 hours ago

“RW2 was very helpful today through the chat in getting my policy changed over, thank you”

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Posted 16 hours ago

“Holly, HH2 did a prompt and excellent job of my changes to my policy.”

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Posted 16 hours ago

“Good service ( again from One Call ) Spoke with HH2 today and whilst my renewal price was a bit eye watering , managed to tweek some parts . Many thanks.”

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Posted 16 hours ago

“Very helpful and an easy system to use CH5 was very polite and accommodating”

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Posted 16 hours ago

“A small wait for an available agent on the live chat, but once through to Holly (HH2) my query was dealt with swiftly & efficiently. Holly is an asset to your team 😃”

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Posted 16 hours ago

One Call Insurance is rated 4.7 based on 430,101 reviews