One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 429,741 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 429,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick response to renewal enquiry on live chat line with KT7 and able to review the premium without any fuss or bother. Many thanks.”

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Posted 7 hours ago

“IR2 was very helpful and efficient. Sorted out my renewal to my satisfaction. Great service - Thank you.”

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Posted 7 hours ago

“This maddening process could have been avoided if the change of address information had been up to date on the portal. The chat thing was useless and frustrating. The only redeeming aspect was being able to talk to Kieron H, who was professional in his management of my concerns. Full marks to him.”

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Posted 7 hours ago

“Excellent customer service, Needed to change details on my policy. BG3 delt with this quickly, friendly and professionally. Thank you.”

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Posted 7 hours ago

“Amazing customer service, issue solved within minutes. Thankyou x”

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Posted 7 hours ago

“Very quick and helpful. Many thanks to EE3”

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Posted 7 hours ago

“Harry was lovely. He managed to reduce my monthly payments by a significant amount. He was professional, knowledgeable and courteous. Yes i would recommend One Call.”

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Posted 7 hours ago

“Very good service”

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Posted 8 hours ago

“Customer service excellent, quick and easy to renew my policy and payment.”

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Posted 8 hours ago

“Great service from TH3. Made transferringover of my car insurance a breeze.”

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Posted 8 hours ago

“EF3 very helpful!”

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Posted 8 hours ago

“AP1 fantastic advice . Really helpful and made the purchase easy. Award winning support thanks”

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Posted 8 hours ago

“Jordan JE7 was really polite and professional. Answering all my queries in a single call. Great customerservice”

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Posted 8 hours ago

“NK3 . done exactly as requested - very pleased. they are the best insurer , hassle free and simple to navigate the online pages. thank you”

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Posted 8 hours ago

“EG4 was extremely helpful and informative ! Made my experience very easy . well done !”

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Posted 8 hours ago

“RW2 was polite and thorough with her explanation of my policy. I didn't feel pressured into purchasing my policy. She explained all the additional breakdown and hire car service to me.”

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Posted 8 hours ago

“Was able to provide the information I required in a helpful way - Thanks AP1”

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Posted 8 hours ago

“Very easy very efficient and quick service BG3”

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Posted 8 hours ago

“Good information, well explained and helpful. Understood my situation and was able to assist. Gave me clear options so I could make the correct choice. Very happy with the help provided. Thank you.”

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Posted 8 hours ago

“Thanks to AS3. Anais AS3 my policy was renewed in good time and good priced, and the transaction was carried out with ease and simplicity, thank you.”

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Posted 8 hours ago

One Call Insurance is rated 4.7 based on 429,741 reviews