One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 411,076 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 411,076 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MB1 was really helpful with my renewal”

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Posted 20 hours ago

“Adam C AR5 was first class”

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Posted 20 hours ago

“Excellent, quick service. Struggled to make the changes on line due to the system not recognising my new address but Isabelle sorted it with no problem in the chat feature. Superb service... And no price rises for 3 years!!”

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Posted 20 hours ago

“Got helpful agent. Wanted a quote to add daughter to the policy for a few days. Quote was not cost effective but the service was very good.”

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Posted 20 hours ago

“Very quick and helpful”

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Posted 20 hours ago

“Emily EE3 was extremely helpful with my enquiry today. She reassured me, covering all my questions. Will proceed with my quote.”

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Posted 20 hours ago

“RWU was very helpful and informative Great service”

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Posted 20 hours ago

“SS9 was very helpful and keen to resolve the issues I had. Thank you”

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Posted 20 hours ago

“I was on the phone with EK2, very helpful customer advisor. Help with everything I needed.”

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Posted 20 hours ago

“Once I got through to customer service Tabitha (TS4) was very polite and efficient and dealt with my enquiry. Everything was made clear so there was no misunderstanding.”

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Posted 20 hours ago

“Fast friendly service and my query was dealt with promptly and efficiently Customer service agent was EG4 (Elisha)”

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Posted 20 hours ago

“K G 6 was very helpfull and clear to understand”

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Posted 20 hours ago

“Ch5 was helpful and clear in his instructions.”

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Posted 20 hours ago

“Very clear and helpful. Very pleased indeed.”

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Posted 20 hours ago

“DB4. Great service. Managed to get everything sorted to my satisfaction quickly and efficiently.”

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Posted 21 hours ago

“Following not being able to do what I needed on Portal - went to live chat (Grace), good efficient communication all got resolved very quickly. Thankyou”

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Posted 21 hours ago

“Jh7 was very helpful reinstating my direct debit. Nice and easy and only waited 2 mins for a agent.”

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Posted 21 hours ago

“Pretty impressed with the service, the fact there's a Live Chat available and the agent WP1 was available straight away. My query was handled with patience and efficiency, pretty happy with the outcome!”

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Posted 21 hours ago

“Great service Jh7 in customer services was a great help today, sort my issue promptly”

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Posted 21 hours ago

“My renewal policy for my car insurance Quotation price. Please take my word with One Call I've been with them for many years and I've been very impressed with them and I always have a good understanding in renewing my car policy in which they go out of there way to give me their great quotation every year. And I would like to thank LY4 for her very pleasant phone manner and excellent customer service in her field, and I will always be a valuable platinum customer with One Call thanks again LY4”

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Posted 21 hours ago

One Call Insurance is rated 4.6 based on 411,076 reviews