One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 444,450 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 444,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LN1 explained everything to me in simple terms, he was polite and very helpful”

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Posted 21 hours ago

“LE6 was extremely helpful when I rang up to discuss the renewal of my car insurance & reviewed the quotation I had been sent.I was happy with the revised quotation & then renewed policy.”

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Posted 21 hours ago

“A17 - Really helpful and efficient”

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Posted 22 hours ago

“HH2 was very quick and helpful, disappointed that the renewel quote was so much higher, HH2 resolved this”

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Posted 22 hours ago

“Absolutely brilliant. Tom (TH3) was lovely. Adding my daughter to my policy was simple and far easier (and cheaper) than I expected.”

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Posted 22 hours ago

“EW9 was very helpful in resolving my problem. Thanks :-)”

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Posted 22 hours ago

“FS7 really helpful in sorting my policy out thanks”

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Posted 22 hours ago

“KT7,very helpful”

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Posted 22 hours ago

“JG4. Great customer service received could not have asked for anything better, if all you customer service employees give this service then you are going to have a hard job in finding someone that stands out. 5 out of 5 for JG4.”

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Posted 22 hours ago

“KT7 went above and beyond to assisting me to solve my problem, I could not have asked better assistance well done KT7, thank you”

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Posted 22 hours ago

“Very helpful and patient”

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Posted 22 hours ago

“Josh called me to confirm the photos I had uploaded were received and he will confirm the details once he has heard from the insurer. I couldn't ask for anything more.”

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Posted 22 hours ago

“Excellent service and information regarding home insurance. ET3 very friendly and helpful.”

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Posted 22 hours ago

“Excellent service and information regarding home insurance. ET3 very friendly and helpful.”

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Posted 22 hours ago

“BG3 - agent was great, fantastic customer service A credit to your team”

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Posted 22 hours ago

“ET3 Your responder, was very patient, polite and clear. She ensured I had received all the information by pausing and confirming. I feel reassured all is well with my home insurance. Thank you.”

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Posted 22 hours ago

“very prompt response to providing proof of my NCB. Grateful.”

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Posted 22 hours ago

“Call handler polite and knowledgeable provided helpful information his contact details are LN1”