One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 433,938 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 433,938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Price was reduced and explained thoroughly by TW9. Although the process was quite lengthy it is the waiting time that is not so good, to get online chat. TW has advised and explained very well.”

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Posted 18 hours ago

“LE6.Leanne Warren-le6 was very helpful, clear and concise. Very competent and professional; she was a delight to talk to on a very hot day.”

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Posted 18 hours ago

“BH1, was very helpful, responded to my enquiry really quickly and helped resolve my concerns”

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Posted 18 hours ago

“AS3 was very informative and helpful, and also gave me an excellent improvement on a price that had been provided by a Money Supermarket recommended link.”

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Posted 19 hours ago

“Brilliant good quick service”

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Posted 19 hours ago

“BB7 was very helpful when I called to add an additional driver to my policy. Thank you”

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Posted 19 hours ago

“AV2 was friendly, and very professional. She dealt with my issue very quickly and accurately, and I am very happy with the outcome. She made the whole experience very enjoyable and was polite and courteous throughout the whole call. Well done AV2. It makes a nice change to speak to someone so pleasant.”

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Posted 19 hours ago

“I needed help with a renewal policy and JP3 was excellent. Friendly and communicated well.”

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Posted 19 hours ago

“HM1 was extremely thorough with the information provided and in answering my questions. The process was clearly explained and straightforward. A relief in the house moving process! Thank you”

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Posted 19 hours ago

“Operator EW9 quickly and efficiently helped me solve a problem I had this morning. Thank you”

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Posted 19 hours ago

“JF3 was very helpful and friendly and helped with our query Many thanks Great service”

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Posted 19 hours ago

“JP3 was very helpful and was able to efficiently help me with my insurance renewal.”

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Posted 19 hours ago

“JF3 Extremely helpful veary fast responses and veary polite”

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Posted 19 hours ago

“I spoke to ET1 very helpful and helped with my renewal, thank you”

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Posted 19 hours ago

“Spoke to Operator TS7, she was very helpful, a very simple process, all reolved.”

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Posted 20 hours ago

“JL9 was very helpful in helping me out with renewing my van insurance. I am now a pensioner and not as quick at using mobile phones and computers as i used to be. She was very patient and polite and very knowledgeable, she is an asset to your company.”

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Posted 20 hours ago

“Very attentive, very helpful, quick to resolve any problems. Agent was MB9”

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Posted 20 hours ago

“I received a great service and support from "OC3" Thanks.”

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Posted 20 hours ago

“I would like to thank call handler co4 for her help with a query regarding my insurance today. Sorted the matter quickly & was very polite in her wording during our online chat. Thank you.”

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Posted 20 hours ago

“FF2 was really polite, efficient, and informative, full marks would definitely recommend”

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Posted 20 hours ago

One Call Insurance is rated 4.7 based on 433,938 reviews