One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,726 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RW2 was very helpful and changing my insurance was easy”

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Posted 16 hours ago

“Quick and easy response via the online chat. Very helpful”

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Posted 16 hours ago

“Elisha was very good at sorting out my insurance change without any hassle. Most appreciated.”

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Posted 16 hours ago

“Processed my cancellation & refund quickly. Jasmine = JC1 = is a credit to your company.”

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Posted 16 hours ago

“HM1 Great service via live chat helping me change my vehicle. Listened and responded to all my queries and made a slightly stressful task easier, thanks Hannah.”

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Posted 16 hours ago

“ET3 ——- what a very lovely helpful lady . Very informative and took her time to explain things to me . Was very kind and sent me condolences with regards to my late brother, whose house insurance we were discussing. Made my enquiry easy. Thank you”

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Posted 16 hours ago

“The customer service was really good and I really appreciate tk1 if it wasn’t for her my insurance policy would’ve been cancelled she was very kind, patient, and helpful throughout the calls”

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Posted 16 hours ago

“Had a very helpful chat with Natasha - NK3 - who provided me with the answer I needed and also gave a great suggestion to be looked at when my RAC policy is due to renew.”

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Posted 16 hours ago

“Great service, quick response and helpful information”

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Posted 16 hours ago

“Bethany was very helpful as to my questions on a person lift am very satisfied with my outcome”

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Posted 16 hours ago

“Thank you so much for dealing with my query in such a professional manner. You so friendly and very helpful.”

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Posted 17 hours ago

“Complete low end service. Got a policy, messaged the next day to request more money. Not able to call, average time to reply on Live Chat is 4 mins or more, frequently Live Chat patched through to wrong department. Avoid or use at your peril.... Do not expect customer care.”

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Posted 17 hours ago

“JG4 was very efficient and helpful”

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Posted 17 hours ago

“TH3 was informative, clear and calm. He was friendly and extremely helpful, guiding me through some alternatives.”

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Posted 17 hours ago

“Really professional”

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Posted 17 hours ago

“wanted to cancel automatic renewal. Eventually accepted. All else fine (by DB7)”

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Posted 17 hours ago

“wanted to cancel automatic renewal. Eventually accepted. All else fine (by DB7)”

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Posted 17 hours ago

“Ee3 was brilliant she tried her best to help me thanks again”

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Posted 17 hours ago

“JP3 helped me with my renewal quote and was very thorough and easy to understand. Would definitely recommended. Thanks”

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Posted 17 hours ago

“PE2 -was brilliant very quick and efficient previous to PE2 there was a bit of a run around but all sorted now”

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Posted 17 hours ago

One Call Insurance is rated 4.7 based on 440,726 reviews