One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,403 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“RW2 really quick and helpful”

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Posted 17 hours ago

“Once I'd waited for a while to get to the head of the chat queue the process was quick and straight forward.”

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Posted 17 hours ago

“Jp3 I appreciate all your help and did everything that was required Thank you”

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Posted 17 hours ago

“Chatted with Caitlin co4. She was very professional and very good. Offered other products / services which I don't need but that's fine- it's part of her job! We completed what I did need efficiently.”

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Posted 17 hours ago

“Contacted via the customer portal chat to change my vehicle. Patricia (sorry spelling slightly wrong I know) - PE2 - was excellent, speedy and efficient. Everything sorted.”

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Posted 17 hours ago

“Answered every question,helped me to make changes with the policy.”

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Posted 17 hours ago

“""JH7" professional and friendly. Good communication.”

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Posted 17 hours ago

“Vh3 sorted my direct debit issue promptly and efficiently”

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Posted 17 hours ago

“Helpful and efficient.”

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Posted 17 hours ago

“Ava AR2 was most helpful in resolving my problem she was well mannered , clear and considerate. A credit to your company”

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Posted 17 hours ago

“Extremely helpful. What more can I say.”

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Posted 17 hours ago

“had a fantastic experience with my insurance company today. I got in touch to discuss my policy, and the advisor was friendly, helpful, and took the time to look at ways to reduce my monthly payment. They managed to save me £14 a month without making the process stressful or complicated. The customer service was excellent from start to finish, and I really appreciated how professional and understanding they were. It's refreshing to deal with a company that genuinely tries to help its customers save money. Thank you for the excellent service—I would definitely recommend you!”

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Posted 17 hours ago

“Very helpful isabella was and knowledgeable about my current policy whilst adding another vehicle to the existing policy”

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Posted 17 hours ago

“Renewed my policy with the help of MB9, was really quick and easy to do. All my questions regarding my policy were answered instantly. Great Service.”

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Posted 17 hours ago

“I've been with one call insurance for several years. Every time I make a change they always come up with best option and quote. The agent RW2 was especially helpful today”

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Posted 17 hours ago

“FP2 was very efficient and a great help!”

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Posted 17 hours ago

“The live chat person Britney was very helpful and got everything sorted out for me”

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Posted 17 hours ago

“Very easy and helpful”

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Posted 18 hours ago

“Hi, just came off a chat with Ti2, great information, very quick responses, policy updated . Happy customer 😊😊”

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Posted 18 hours ago

“BH1 .. Ben was great very fast and very precise..”

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Posted 18 hours ago

One Call Insurance is rated 4.7 based on 436,403 reviews