One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 434,514 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 434,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SM5 was really helpful and efficient. thanks”

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Posted 12 hours ago

“TJ1 was clear, helpful and professional. Perfect.”

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Posted 12 hours ago

“I recently had the pleasure to have agent HG1 to deal with my insurance issues. This was rectified swiftly by the agent who provided me with the information I requested to be amended. Fantastic customer service.”

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Posted 12 hours ago

“My bike premium went up this year. The renewal email was irritating because it didn't tell me how much the new premium was and it was tricky for me to log in to the customer portal and find the price because I was travelling. When I realised how much it was I found a much cheaper alternative and rang One Call to say I didn't want to renew, but there was a big queue and a long wait. I used Live Chat instead, there were 10 people queuing but it was fairly quick, and 'username TW9' was very helpful and worked out a much more competitive price, so I renewed with One Call.”

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Posted 12 hours ago

“I called for a new quote for my car today JE7 JORDAN dealt with it for me with efficiency and courtesy throughout. Thanks again for your help Jordan!!!”

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Posted 12 hours ago

“BH1 was very good :)”

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Posted 12 hours ago

“LN1 Was very clear in his answering my questions, I was very satisfied with his explanations. Great service with politeness.”

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Posted 12 hours ago

“Very helpful and understanding”

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Posted 13 hours ago

“Great service today from Stevie SS9 setting up my renewal and arranging a 3 year fixed price.”

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Posted 13 hours ago

“Very good service even though I'm not very good with computers”

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Posted 13 hours ago

“Your request for No Claims Bonus proof was dealt with promptly and efficiently by AK7 to everyone's satisfaction Regards Geoff”

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Posted 13 hours ago

“yet again Onecall sorts out my renewal ! Iwas helped out by Holly H today who was very helpful and managed to save me money on my 4th insurance policy from ONECALL. Thank you and we will catch up next year”

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Posted 13 hours ago

“RW2 This lady was very helpful and answered all my questions quickly and efficiently .., Thanks so much for a great service !”

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Posted 13 hours ago

“Answered all my questions and I was happy with everything. The person MG9 was a great help.”

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Posted 13 hours ago

“Just been helped by a very lovely and helpful person JE3 who was super quick and provided the assistance i needed. Many thanks”

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Posted 13 hours ago

“Very quick response and problem sorted out quickly”

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Posted 13 hours ago

“User name RW Efficient, speedy, no waiting in a queue. No issues”

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Posted 13 hours ago

“LE6.Leanne Spoke with Leanne over the last week or so about my renewal insurance. Very helpful , sorted the new insurance for my van with no problems. Excellent customer service.”

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Posted 13 hours ago

“BC1 - very friendly and helpful”

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Posted 13 hours ago

“Great experience while processing renewal quote. MB9 agent required me multiple times, gave all details and explained all small bits, happy customer here Got better deal with lower excess that I could achieve via insurance comparisons websites Thanks again”

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Posted 13 hours ago

One Call Insurance is rated 4.7 based on 434,514 reviews