One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.66

4.7 Rating 449,758 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 449,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JF3 was great to comunicate with.”

Helpful Report

Posted 15 hours ago

“JF2 answered all my questions and much appreciated and was helpful.”

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Posted 15 hours ago

“Spoke to SW1 today regarding my renewal. He was helpful and polite and able to answer all my questions. Renewed with one call again as price was reasonable and customer service was great.”

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Posted 15 hours ago

“My on-line chat was picked up by Isabelle. She was very courteous and cancelled my policy quickly. She explained what would happen next and gave me confidence that all was going through with no further input from me. I have been using One Call since I bought my van and have always had great service. Thank you”

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Posted 15 hours ago

“Very smooth process as couldn’t complete online and person helped me to complete change of vehicle via live chat SP6”

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Posted 15 hours ago

“WP1 has surpassed expectations today in promptly sorting out breakdown cover for me without any fuss or delays. Great job WP1”

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Posted 15 hours ago

“Leanna LE6 was very helpful throughout the whole process and would happily deal with her again Thanks”

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Posted 15 hours ago

“Great service today, very efficient! Thank you BG3”

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Posted 15 hours ago

“One call was very helpful with my insurance, she explained in detail what I was covered for. her number is AK7, Thank you”

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Posted 15 hours ago

“I contacted One Call as soon as I realised a payment had been taken out that I didn't want to pay. The response was quick and the matter resolved straight away. The money was returned to my account in a couple of days. Thank you for your efficient service.”

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Posted 15 hours ago

“ET1 dealt with my enquiry swiftly and successfully”

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Posted 15 hours ago

“BH1 Helpful and polite well done”

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Posted 15 hours ago

“by making it easy to change my email address, SM6 (sienna ) was very helpful and sorted my new address out without any issues, i cannot thank her enough, for the help she gave in dealing with, the changes, thank you.”

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Posted 16 hours ago

“Having been very stressed and anxious about a missing policy agent c04 was extremely helpful polite and direct in helping with my situation.”

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Posted 16 hours ago

“Renewal Quote Bargain. I found a cheaper Quote elswhere,BUT asked One Call to match it. Spoke to operator (code NP3) who was fantastic 👏 lowered my Renewal Quote for me, lower than the other uotes i found Thankyou”

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Posted 16 hours ago

“Policy portal is good.”

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Posted 16 hours ago

“Very speedy and helpful service from AS3 amending my policy details. Thank you.”

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Posted 16 hours ago

“User Eg4 was very helpful today...sis exactly what I needed and quickly too”

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Posted 16 hours ago

“JT3 from One Call provided swift and clear help online whilst I enquiring about changing my car insurance. Thank you for your help JT3”

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Posted 16 hours ago

“Great help by Ilana (ir2). Improved my automatic quote substantially. A professional. Many thanks.”

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Posted 16 hours ago

One Call Insurance is rated 4.7 based on 449,758 reviews