One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 434,572 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 434,572 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ethan was an excellent customer advisor, assisted and resolved my query, and I even got a refund, really appreciated.”

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Posted 19 hours ago

“JH7 was great and very informative. Very helpful. There should be more JH7s!”

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Posted 20 hours ago

“EF3. WAS VERY HELPFULL AND PATIENT WITH ME AS IM A VULNERABLE PENSIONER.THANK HIM FOR HIS FANTASTIC HELP”

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Posted 20 hours ago

“ME8 (Fraser) was most efficient in helping me sort out what I needed to do in uploading my proof of postage re the return of my mileage tracker. It turned out that it wasn't such a difficult task, but he put me at my ease and walked me through the process and left me reassured that it had been accomplished exactly as required.”

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Posted 20 hours ago

“SP6 Shanice was super helpful, very efficient and explained everything really clearly for me. Thank you so much 😊”

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Posted 20 hours ago

“AW1 was very helpful and efficient. Great customer service. Thanks”

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Posted 20 hours ago

“AR5 did a great job! Everything was explained well. Thanks”

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Posted 20 hours ago

“LE6.Leanne Warren-le6 was really good went through evrything and came up with a great price. I would recommend ;-)”

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Posted 20 hours ago

“EF3 dealt with my query and answered it perfectly.”

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Posted 20 hours ago

“Asr3 Live chat was excellent - patient and very professional”

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Posted 20 hours ago

“KT7 Reduced renewal quote. Was very helpful and efficient”

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Posted 20 hours ago

“Was very helpful. And sorted my problem out. It was ME8. Thank you. Very much appreciated.”

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Posted 20 hours ago

“Lg3 spoke to me today and sorted my problem out with little fuss and in a timely manner”

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Posted 20 hours ago

“Wow, amazing service from JE7 Jordan. She was very helpful, patient and really professional. She was a pleasure to speak to and got me a fantastic price. Now that’s sorted All we need is a good England win tomorrow and ITS COMING HOME for sure!”

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Posted 20 hours ago

“Helpful EF3.. Super efficient and polite.”

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Posted 20 hours ago

“I chatted with BC1 today regarding my renewal policy. She looked into everything for me and after going through a few questions my renewal price was better than all the other quotes I had received.”

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Posted 20 hours ago

“Jm6 was very helpful and most friendly this afternoon on my call a credit to you”

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Posted 20 hours ago

“My query was dealt with very quickly by SP6 and I felt that the communication was professional and polite. The chat feature is good. No long waits on the phone.”

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Posted 21 hours ago

“Just got off the phone with EC4 , she was absolutely amazing, clearly spoken, gave me all the information when i asked for extra . So polite and very patient with me when i was unable to find my national insurance number immediately .Absolutely amazing service from the worker EC4 at one call insurance”

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Posted 21 hours ago

“Been a nightmare but got there EF3”

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Posted 21 hours ago

One Call Insurance is rated 4.7 based on 434,572 reviews