One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 425,479 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 425,479 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had rk3 agent service today. Excellent and efficient service! Thanks”

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Posted 6 hours ago

“Had a friendly informative call from LE6.Leanne Warren-le6. After she explained the details of the costs and benefits of renewing my car insurance contract I decided to renew. Thanks for your help Leanne....”

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Posted 6 hours ago

“great customer service!”

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Posted 6 hours ago

“I chatted with JL9 today via my car insurance portal regarding my renewal quote, as I had done comparisons with a number of insurance companies and found a better deal elsewhere. She carried out a search and managed to source a better deal for me, which was most helpful. I therefore want to leave a good review”

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Posted 6 hours ago

“JF3 was extremely helpful and every change i needed was made efficiently”

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Posted 6 hours ago

“RW2 aka becca helped get my change of vehicle sorted today new policy being sent out pronto so thanks for the assistance becca really appreciated 👏”

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Posted 6 hours ago

“SM6 helped with my enquiry swiftly and easily . Great customer service thank you ☺️”

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Posted 6 hours ago

“Shanice / SP6 was very helpful with my scooter insurance renewal. She took her time explaining the different options. We reduced my annual miles, which resulted in a lower premium. Have been with One call for 5 years now, would fully recommend.”

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Posted 6 hours ago

“Fantastic service from Leanne who went the extra mile to resolve my motorcycle insurance renewal. Wouldn’t hesitate to in recommending the company and more especially LE6.Leanne Warren-le6 Many Thanks Michael Tibble”

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Posted 6 hours ago

“EG4 very profesional and was sorted very quickly”

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Posted 6 hours ago

“Leanne Warren Le6 Hard of hearing but the lady above was very helpful. Nothing too much trouble, often having to repeat things times over. Very pleased with service. Robert”

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Posted 6 hours ago

“Many thanks, AK7, for your speedy and satisfactory resolution of the problem I had.”

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Posted 6 hours ago

“Customer support (jh7) was quick and concise and helpful and resolved my issue straight away.”

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Posted 6 hours ago

“WP1 was very helpful in sorting changes I needed to policy and updating details, great chat service”

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Posted 6 hours ago

“Very helpful. Sorted problem efficiently”

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Posted 6 hours ago

“had to cancel my policy which i used an online chat form. the person at the other end was AW1 and this person helped me very quickly to cancel my policy.”

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Posted 6 hours ago

“Callum, CM7, was really helpful today. My quote was double what I needed to pay, and I found your portal difficult to access... So by the time I spoke to Callum I was in full Grumpy Old Fart mood. Callum handled this really well- he calmly tried to keep me on board, but accepted that I wished to cancel the renewal on this occasion. This was a good way to end, and I may well be back in future. Thanks Callum, I think you deserve a pay rise!”

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Posted 6 hours ago

“BC5 was extremely helpful in my time of crisis and her excellent customer service skills helped calm the situation down to no end - thank you so much!”

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Posted 6 hours ago

“Had an insurance review with LN1, Very polite and conducted the call quick and efficiently”

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Posted 7 hours ago

“I spoke to your caller sh1 who was extremely helpful and informative on answering my questions in full. On changed issues ,she returned with reply’s that gave me answers for me to make judgments on about the cost for this coming year. With all required answers I have renewed my policy for the coming year”

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Posted 7 hours ago

One Call Insurance is rated 4.6 based on 425,479 reviews