One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 440,277 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 440,277 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ref FF2 We were very pleased to have spoken to you today you were very helpful and sorted out our problems without hesitation. Very friendly and professional finding us a better price which meant you kept our custom many thanks Brenda Roberts.”

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Posted 8 hours ago

“IS1 was responsive, friendly and efficient.”

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Posted 8 hours ago

“Always helpful”

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Posted 8 hours ago

“Call assistant HM1 was fantastic! She was professional, knowledgeable, and incredibly reassuring. She helped me choose the right breakdown options for my needs and deserves a 10/10—a real star.”

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Posted 8 hours ago

“FS7 was extremley friendly and helpful. My discussion and query was met with respect and dealt with promptly n Thanks Fraser, youve saved me from another headache!!!”

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Posted 8 hours ago

“JC8. Was very helpful and professional.”

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Posted 8 hours ago

“Had a very pleasant, patient lady named TJ2, she was very helpful and sorted out my problem with ease. Thank you.”

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Posted 8 hours ago

“Hi...Baby was very helpful with my question about me uploading a proof of no protection bonus...”

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Posted 8 hours ago

“My customer service advisor MX2 was exceptionally helpful and kept me fully informed at all times throughout our call. She was friendly and professional at all times, whilst providing me an acceptable outcome. I was impressed with the level of service i received today and greatly appreciated her support and assistance.”

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Posted 8 hours ago

“rk3 was very helpful today in all aspects well done”

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Posted 8 hours ago

“EE3 was very helpful and very switched on told me about the breakdown cover and updated it for me most helpful thank you”

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Posted 8 hours ago

“One Call Insurance dealt with my query very quickly, effiently, politely. Brilliant job. KR2 thankyou”

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Posted 9 hours ago

“Customer service great, price quoted £100 cheaper, great all round.”

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Posted 9 hours ago

“Absolutely brilliant team and very helpful very professional and will help with any queries you have to put your mind at ease with any questions”

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Posted 9 hours ago

“The lady Melissa MX2 was extremely helpful to me on sorting out my queries. Very pleasant. She kept me informed throughout the conversation.”

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Posted 9 hours ago

“SN1 was very helpful and sorted my query out instantly”

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Posted 9 hours ago

“Was very easy to get help and sorted straight away thank you”

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Posted 9 hours ago

“MG6 was a great help when it came to fixing some mistakes I made on my policy. Very helpful & polite”

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Posted 9 hours ago

“She was helpful and gave answers quickly”

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Posted 9 hours ago

“He was very helpful and fixed my problem that others couldn’t, after ages to finally speak to him, he got the job done quickly, was very pleased with his help”

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Posted 9 hours ago

One Call Insurance is rated 4.7 based on 440,277 reviews