One Call Insurance Reviews

4.6 Rating 331,687 Reviews
91 %
of reviewers recommend One Call Insurance
4.6
Based on 331,687 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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New customer to One Call. Helpful adviser. Hope to be a longer term customer with this service who will provide me satisfactory services
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Posted 21 hours ago
Very helpful
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Posted 21 hours ago
Updating my insurance to cover my new car timed for handover was made really easy with operator TD2. It was handled quickly and many thanks for your help :)
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Posted 21 hours ago
SF7 was very helpful!
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Posted 21 hours ago
HS1 was great! Best customer service i have experienced via online chat. Thank you.
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Posted 21 hours ago
Hi, I’m very pleased with the customer service received by GF7. I think he is fantastic, keep up the good job.
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Posted 21 hours ago
Vienna helped me in a new quote for my car insurance which brought it down a little,Thank you VH-3
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Posted 21 hours ago
SM2 made everything very easy and was very helpful.
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Posted 21 hours ago
Agent HS1 very helpful and was able to deal with my questions quickly
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Posted 21 hours ago
It took ages to cancel policy
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Posted 21 hours ago
MB1 was very helpful and informative. Mia dealt with my enquiry swiftly and was very clear. Insurance sorted for another year with a good price too. Thank you
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Posted 21 hours ago
TD2 was very efficient and helpful. Dealt with my complicated issue with great professionalism.
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Posted 21 hours ago
HS1 was very prompt with her answers online and professional with helping me today thankyou HS1 you were very good and answer all my concerns
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Posted 22 hours ago
Had contact with Lauren D, LD7, call centre operator. Very helpful and would strongly recommend.
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Posted 22 hours ago
had to make a change to my existing car details. The portal wasn't working for me so used the live chat. Spoke to Graham GF7. Very quick response. Graham sorted out my query, made sure I understood what was needed. He didn't rush me and explained everything which was much appreciated. Very professional service and as friendly as you can be on a live chat - thanks Graham GF7
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Posted 22 hours ago
LE6 (Leanne) was really friendly, helpfull and got me a good price for renewal. It was very reassuring actually talking to a person who provided excellent Customer Service.
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Posted 22 hours ago
SM2 was really quick and helpful when cancelling my policy.
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Posted 22 hours ago
Tara tj2 very helpful quick response …. Problem solved
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Posted 22 hours ago
I would just like to say that customer service representative LD7 ,was very efficient with a very pleasant manner, while helping me with my queries. Thank you, LD7 is certainly an asset to your company.
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Posted 22 hours ago
HS1 was excellent she helped me with a worrying issue. I am so grateful for her
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Posted 22 hours ago
One Call Insurance is rated 4.6 based on 331,687 reviews