One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,632 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,632 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to AK7. She was very helpful and knowledgeable about what I needed to know. Unfortunately I had received a much cheaper price from a different insurance provider so I didn’t renew my insurance with One Call.”

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Posted 2 weeks ago

“Leanne very helpful and talked me through everything great work.”

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Posted 2 weeks ago

“Operator TM7 was excellent in facilitating changes to my policy. Very fast efficient and helpful. Thank you.”

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Posted 2 weeks ago

“Quick and easily accessible to update information via the chat line.”

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Posted 2 weeks ago

“Ss9 was so helpful, got a new car , he got the best deal beating all the compare websites. Explained exactly the process, and time date i will be insured from, and fixed the price for 3 years couldn't be happier ☺️”

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Posted 2 weeks ago

“ET1 was very helpful and sorted my question out very quickly”

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Posted 2 weeks ago

“Maddison was really helpful and resolved my query really quickly. Everything was sorted without a problem. Thank you”

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Posted 2 weeks ago

“I found the service advisor TH3 to be very helpful , polite and mannerly . Listened to my questions and queries & did his very best to help. I would recommend One Call Insurance from this experience .”

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Posted 2 weeks ago

“Great service from IS1”

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Posted 2 weeks ago

“Bc1 operator made sure I understood everything I was told very good price and helped me with a renewal quote as moving home very happy with the price and offered a 3 year fixed price”

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Posted 2 weeks ago

“Happy with the service, insurance renewed without any problems customer service was great”

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Posted 2 weeks ago

“I’ve just had a call with Rhea (RB1). She was extremely helpful and polite. I am likely to take out the premium as this is a rarity within call centres these days.”

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Posted 2 weeks ago

“TM7 sorted me out very quickly and politely. You should have sent this quote originally being a loyal customer to save me messing about.”

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Posted 2 weeks ago

“EW9 Patience, understanding and willing to assist to get me the best quote whilst changing my vehicle policy.”

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Posted 2 weeks ago

“Helpful on the live chat problem was dealt with by Ben”

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Posted 2 weeks ago

“Re EF3 Good service and recommended an uplift in my cover to potentially limit my excess payment in the event of a claim. Good advice and while my premium was increased obviously the person dealing with the matter took time to quickly review my overall requirements.”

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Posted 2 weeks ago

“AR2 was very helpful and very efficient. The customer service I received was amazing. Thank you for all your help”

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Posted 2 weeks ago

“Made changes via the portal with MG9, easy and efficient thank you”

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Posted 2 weeks ago

“PS1 was very helpful and efficient.”

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Posted 2 weeks ago

“BG3 was great today. She succinctly answered my queries. One Call have been great although I haven't been through a claim with them. It was easy to cancel my policy (cancellation nothing to do with One Call).”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,632 reviews