One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,805 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ben was extremely helpful and polite and my issue/ query was resolved straight away. Thanks again, Tom”

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Posted 3 weeks ago

“RW2 was great on the live chat updating my policy details. Quick and easy process.”

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Posted 3 weeks ago

“MB1 - good advice to help me to renew my contents policy”

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Posted 3 weeks ago

“Thank you for helping us change our address. I found it difficult to do it online but Tara "TJ2" did it for us within the chat box. Many Thanks Regards Dennis”

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Posted 3 weeks ago

“IS1 did a great job through the Chat. Still prefer to speak to someone, but that's probably more to do with me coming to terms with this type of communication Well done Isabelle”

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Posted 3 weeks ago

“HG1 was very helpful and extremely efficient. She sorted my issue in no time.”

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Posted 3 weeks ago

“Customer agent Ci9 was extremly helpfull as i was not sure how to go about my issue, she explained everything in detail and was patient wit meas i am not very good with tech exellent service. Sorry i cant add a photo but very pleased with my service 10 out of 10.”

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Posted 3 weeks ago

“Kt17 great service and chat so easy for me”

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Posted 3 weeks ago

“Online chat with Caitlin G (co4) re changes to my policy. I couldn’t do it on the portal but she soon worked out why not and made the changes for me. Very professional and helpful and made changes very quickly.”

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Posted 3 weeks ago

“I had a call with agent KT7 and she was very helpful and managed to sort out my renewal very quickly, great service. Thanks”

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Posted 3 weeks ago

“EW2(I think, can’t go back to confirm) Very helpful and easy to deal with. I made a mistake on my quote NCD of 8yrs my previous insurer gave me 9yrs, I was a shocked that my premium went up. We left it at 8, hopefully I’ll be honoured with 10yrs at the end of the term.”

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Posted 3 weeks ago

“KT7 the lady was so helpful explaining everything, helping me understand what everything covered, helping a customer is excellent, she went above and beyond to help me take up her new offer for another year's insurance with you very happy”

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Posted 3 weeks ago

“Adam (AW1) was extremely Helpful. He assisted me in resolving my issues and provided useful advice while maintaining professionalism and efficiency.”

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Posted 3 weeks ago

“Charlie (CH5) was very helpful”

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Posted 3 weeks ago

“Charlie (CH5) was very helpful”

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Posted 3 weeks ago

“ML2 was very helpful thank you Megan”

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Posted 3 weeks ago

“Elizabeth EW2 Was excellent and very helpful”

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Posted 3 weeks ago

“EE3 was very helpful”

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Posted 3 weeks ago

“It took a while but got everything sorted out. Happy with our cover and with the service provided by Joel (JL2)”

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Posted 3 weeks ago

“Absolutely brilliant advisor SS9, He answered all my questions & knew what he was talking about. He was very helpful & well informed about all things.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 409,805 reviews