One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,961 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“HG1 dealt with my queries quickly and efficiently. Very reassuring.”

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Posted 2 weeks ago

“SF7 was great and dealt with my query swiftly, efficiently and professionally”

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Posted 2 weeks ago

“Excellent service, started web chat with a query as changing vehicles. Ann was super efficient and resolved my query within 3 minutes of chatting.”

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Posted 2 weeks ago

“BC5 was very polite and quick to reply to my inquiry, I was very satisfied with the help she gave me. Thanks again.”

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Posted 2 weeks ago

“Today l messaged One Call, AP1 was very helpful and answered all my queries. There was waiting between query and answer.”

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Posted 2 weeks ago

“Je7 was so helpful - made renewal easy and stress free - highly recommend”

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Posted 2 weeks ago

“I spoke to Ella EL3 about my home insurance renewal price. Ella was able to secure a reduction which I was happy with. Very good customer service, thank you”

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Posted 2 weeks ago

“Abby AP7 was speedy and sorted me a great discount for my renewal”

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Posted 2 weeks ago

“Neutral! Not sure it makes me happy to have to chat with someone before I cancel a policy.”

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Posted 2 weeks ago

“After speaking to agent BC1 today, I received a lower renewal quote and I’m happy with the service I received :) Thank you for your help!”

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Posted 2 weeks ago

“EW2 persisted with answering my many questions, and promptly so. Thank you.”

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Posted 2 weeks ago

“Excellent help from SM6 - many thanks, you couldn't have been better!”

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Posted 2 weeks ago

“Sp6 was a great help sorted my problem out very happy”

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Posted 2 weeks ago

“I used your online chat for the first time and spoke with AW1, who answered all my questions about car insurance in a professional and timely manner. Many thanks, its good to find an online chat that works properly.”

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Posted 2 weeks ago

“PS1: Paige sorted my query out no problem very good”

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Posted 2 weeks ago

“SM6 very helpful and quick with response to my question.”

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Posted 2 weeks ago

“LE6 Leanne dealt with myself professionally and produced a good price for ins renewal. I have been with you for 8 years now and will continue as it is easy dealing with people like Leanne. Ta Anthony”

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Posted 2 weeks ago

“SM6 quick response and sorted out my query quickly”

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Posted 2 weeks ago

“My on line chat with AP7 has sorted my insurance out for another year changes have been made successfully. One call always try their best for their customers. Thank you.”

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Posted 2 weeks ago

“VH3 was amazing beat I have known efficient and. Understanding the reason I stayed with one call insurance”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 423,961 reviews