One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,618 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The person I spoke to online was helpful and professional. I am happy to renew with One Call.”

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Posted 2 weeks ago

“very quick and helpful with all my questions…. just a pity my tracker immobiliser and dash cam don’t change policy price but will still go ahead with my insurance thank u again”

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Posted 2 weeks ago

“would like to thank EW9 very much for their informative help and quick responses to my questions”

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Posted 2 weeks ago

“My insurance premium was reduced by 20% via a 20 minute chat with JL9 . Can’t grumble at that .Thank you One Call”

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Posted 2 weeks ago

“Very efficient”

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Posted 2 weeks ago

“AR3 lovely to speak to, very responsive”

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Posted 2 weeks ago

“Had to cancel policy. FS7 answered my queries promptly and with ease and got things sorted quickly, service as it should be!!”

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Posted 2 weeks ago

“On chat spoke to Ben [BB7] wanted to make some small changes. All done in under a minute, excellent”

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Posted 2 weeks ago

“JF2 was very helpful and was very easy to communicate with.”

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Posted 2 weeks ago

“Benjamin was very helpful and managed to sort out my query”

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Posted 2 weeks ago

“JF3 was helpful and open with the policy amendments and the process was easy.”

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Posted 2 weeks ago

“I was pleased with the answer to my query”

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Posted 2 weeks ago

“I spoke with Jordan B today and honestly couldn’t be more impressed with the service I received. Jordan was patient, reassuring and incredibly helpful.. exactly what you hope for when dealing with something as stressful as car insurance issues. The took the time to fully understand my situation, explained everything clearly and made sure I knew all my options. Nothing felt rushed and Jordan went above and beyond to make the whole process smooth and stress‑free. It’s rare to get that level of support these days, and it genuinely made a difference. Jordan turned what could have been a frustrating experience into a positive one. I’m genuinely grateful for their help today. they’re a real asset to the company.”

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Posted 2 weeks ago

“Very happy no messing extremely fast thank you RW2 for your time”

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Posted 2 weeks ago

“Very helpful”

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Posted 2 weeks ago

“EW9, Was very efficient and helpful with what I needed today. I was very happy with the service given”

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Posted 2 weeks ago

“Brilliant service helpful kind friendly polite Thank you RW2”

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Posted 2 weeks ago

“Friendly & helpful lady I spoke with on the phone, & my call was answered quickly. My query was easily dealt with.”

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Posted 2 weeks ago

“Megan (MF7) was very helpful and sorted out my query quickly and with no fuss.”

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Posted 2 weeks ago

“very quick and easy thanks to AD8”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 418,618 reviews