One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,957 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful and clear thanks”

Helpful Report

Posted 2 weeks ago

“SB8 was extremely helpful with a whole range of questions I threw at her, she answered everything I needed to know, excellent knowledge and service.”

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Posted 2 weeks ago

“Was delighted with the help I received from "WP1" I tried to get the answer from the customer portal, but was getting no where!! And with the live chat it was all sorted in minutes!! Thanks WP1 you were brilliant 🙋”

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Posted 2 weeks ago

“KS8 was so helpful - renewed my policy made all the changes and checked everything i needed including every little query”

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Posted 2 weeks ago

“We could reach a human (ME8) in customer service very quickly, they sorted our query very quickly. Thanks”

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Posted 2 weeks ago

“Very prompt response times and quickly sorted issue”

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Posted 2 weeks ago

“CM7 was very helpful in sorting out my renewal policy. A pleasure speaking to him.”

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Posted 2 weeks ago

“Great service from Lauren today reference LD7 Thank you”

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Posted 2 weeks ago

“Just had my questions answered and sorted by NK3. Thank you, great customer service”

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Posted 2 weeks ago

“SP6 was very good and sorted our query out quickly and professionally thank you”

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Posted 2 weeks ago

“EF3 was friendly and efficient in dealing with my query thanks”

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Posted 2 weeks ago

“Amazing service from Is1 made it so easy for me to change my information on my vehicle”

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Posted 2 weeks ago

“Emily (EE3) was so helpful and understanding with my issue. She was so professional throughout the call.”

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Posted 2 weeks ago

“Tommy was a great help with my enquiry this morning. Polite helpful and patient. Thank you so much for your help”

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Posted 2 weeks ago

“Efficient and helpful customer service”

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Posted 2 weeks ago

“Alyssa M -answered all my queries quickly and clearly. The customer service was excellent and i was very happy with the car insurance price quoted which I accepted. Great Service.”

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Posted 2 weeks ago

“Agent answered all queries clearly and able to give the information I required.”

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Posted 2 weeks ago

“Agent answered all queries clearly and able to give the information I required.”

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Posted 2 weeks ago

“EL3 was very helpful with my home insurance renewal and quoting a cheaper price.”

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Posted 2 weeks ago

“Stacey was very helpful with my requirements today and helped me sort my van policy”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 423,957 reviews