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One Call Insurance Reviews

4.6 Rating 399,497 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 399,497 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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Great service from Lee - thanks
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Posted 1 week ago
JF3 was efficient, friendly and I ended up very happy with the outcome
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Posted 1 week ago
Used the online chat option on 1/9/25 at approx 10.35am to discuss my renewal quote and cheaper quotes received elsewhere. The agent delivered a quick and thorough response matching my lowest quote and I was dealt with in a courteous and professional manner. Well done One Call!
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Posted 1 week ago
KT7 was very helpful. 3 stars for the lack of transparency with fees.
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Posted 1 week ago
Although ittakes a while to explain customer service SP 6 was efficientand helpful
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Posted 1 week ago
AT7 was courteous, informative and knowledgable in out chat room.
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Posted 1 week ago
JS4 was kind considerate and efficient in replying and executing my enquiry.
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Posted 1 week ago
RS5 - assisted me today with my home insurance policy renewal. Very happy with the service and offer, and renewal. Thanks.
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Posted 1 week ago
Always been happy with the chat service and always very helpful sometimes your in a long que but it goes down quick I’ve been with one call for a number of years now and all good so far I’m happy 🙂👍
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Posted 1 week ago
You can’t cancel your renewal over the phone as they only list the claims telephone number. I went on live chat but was 37th in the queue. It took time..
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Posted 1 week ago
Great cover that is competitive, have portal that lets you view all details and very chat if you need a more human touch
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Posted 1 week ago
So easy to deal with chatted to Oliver made everything so smooth yes would recommend this company to my friends
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Posted 1 week ago
KT7 - Katie was very nice and efficient. She knew what she was doing and I appreciated that.
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Posted 1 week ago
OC3 - great customer service, solved my login issue within minutes! Well communicated
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Posted 1 week ago
ML2 was quick and efficient
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Posted 1 week ago
The live chat service is ok, just takes a long time to get through to an agent.
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Posted 1 week ago
Very happy with today's service SF7 was very helpful, polite and professional, everything taken care of efficiently.
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Posted 1 week ago
Spoke to Thomas TS3 today sept 1 2025 about looking for a better quote for my house insurance in no time at all he came back to me with 2 better quotes i accepted the one that kept me with Ageas for £105 less than my renewal quote im very happy with that thank you one call and thank you Thomas.
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Posted 1 week ago
Emailed to re-new, price to high..They lowered it for me
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Posted 1 week ago
Excellent service from agent ji9. Sorted my issue straight away. Pleasure to speak to
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 399,497 reviews