One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 423,957 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 423,957 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I contacted customer services today and was helped by Sara F, she was very pleasant and sorted my query very quickly, thank you so much.”

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Posted 2 weeks ago

“Good result from Stevie SS9. The only downside was the long queue for the chat to start.”

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Posted 2 weeks ago

“Just spoken to LH5 who helped me amazingly with all relevant information required. Would highly recommend him as an assistant, Thank you”

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Posted 2 weeks ago

“LG3 Was very helpful and quickly responded”

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Posted 2 weeks ago

“Had a live chat with Joshua, he was extremely helpful and efficient, exactly the customer service i love”

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Posted 2 weeks ago

“I spoke to a very pleasant lady called Grace today to cancel my van policy due to I'll health. She was pleasant, efficient and made my call easier than I thought it was going to be. Thankyou Grace.”

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Posted 2 weeks ago

“Fast response to my questions. CM1 was very helpful.”

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Posted 2 weeks ago

“I contacted One Call today with a query about cancellation. Advisor SF7 swiftly dealt with my query, she was polite and efficient taking the stress away from my situation.”

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Posted 2 weeks ago

“SB8 was very helpful and quick at responding”

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Posted 2 weeks ago

“EF3 was very helpful and answered all my questions 😀”

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Posted 2 weeks ago

“Speaking to Emily,, very helpful”

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Posted 2 weeks ago

“SP6 was incredibly helpful, answered all my queries and made the amendments I needed.”

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Posted 2 weeks ago

“thank you JG4 for assistance today, quickly dealt with”

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Posted 2 weeks ago

“Great Customer service and an insurance company that looks after its customers first.”

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Posted 2 weeks ago

“HM1 gave prompt, helpful and reassuring advice today. Thank you.”

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Posted 2 weeks ago

“Alyssa M was great very helpful and got me competitive quote”

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Posted 2 weeks ago

“Tommy was great. Very informative, and dealt with my enquiry quick and effectively.”

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Posted 2 weeks ago

“Customer chat (BH1) was really helpful in making policy changes and very reasonably waived an admin fee to avoid duplication. Helpful, prompt and pragmatic.”

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Posted 2 weeks ago

“This review relates to AP1. Excellent customer service from start to finish with great clear explanations about everything that I asked. In all honesty, this is the best LIVE CHAT experience that I have ever had with any company. AP1 was extremely thorough and resolved my issues without any hesitations, Very polite throughout the process as well. Highly recommend your agent AP1 - he does his job very well and deserves recognition for his efforts. Thank you AP1.”

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Posted 2 weeks ago

“JE7 on the chat line could not have been more helpful. This lead to a price reduction for better cover of about £200 per annum.”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 423,957 reviews