One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,836 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quite a long wait at first but very efficient service from SN1”

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Posted 2 weeks ago

“Excellent on line service, chatted to SS9 who was very knowledgeable about what I was looking for. Highly recommended.”

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Posted 2 weeks ago

“It's refreshing to have a 'live chat' with a real person instead of an AI equivalent. Questions are still answered quickly. The price of the policy was very competitive.”

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Posted 2 weeks ago

“LN1 was very helpful and obviously knows his job well .Thank you.”

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Posted 2 weeks ago

“Ethan (EG5) was polite, professional and assisted me to my entire satisfaction. He listened to my concerns/wishes and provided me with the cover I required. He explained everything in a clear and concise manner.”

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Posted 2 weeks ago

“I dealt with NK3 who was courteous and answered all my questions Was a great help ..”

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Posted 2 weeks ago

“RW2 was very helpful and sorted quickly thanks”

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Posted 2 weeks ago

“Great customer service”

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Posted 2 weeks ago

“JM3 was fast and efficient today when I needed to update my policy. He gave me all the information I needed and dealt with my query quickly and accurately. Many thanks”

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Posted 2 weeks ago

“AK7 was very helpful and answered all my questions quickly and efficiently”

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Posted 2 weeks ago

“Very helpful and efficient”

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Posted 2 weeks ago

“SM5, was most helpful in answering my question and assisting in changing my policy to ensure that the items were covered. Appreciate the help.”

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Posted 2 weeks ago

“I made inquiry about changing over to a electric car what would be the difference in price of insurance the agent IS1 was very helpful.”

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Posted 2 weeks ago

“EB4 was Very helpful”

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Posted 2 weeks ago

“Extremely quick service”

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Posted 2 weeks ago

“Made contact with Sasha **SM5** regarding a renewal issue , Sasha H was helpful lead me through the process and provided me with invaluable information as to re build costs she thoroughly resolved my problem - a credit to her company”

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Posted 2 weeks ago

“Handled my query as the App couldn’t.”

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Posted 2 weeks ago

“Great customer service from EB4! I was passed through to her department on live chat, and she worked through my problem immediately. Thank you!”

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Posted 2 weeks ago

“Today my call was handled by LB3 who was friendly, polite, helpful and professional. Her manner had a very calming effect and it was a pleasure to have her deal with my call”

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Posted 2 weeks ago

“Chat with Jack, JP3 to disable my auto renew. in One Call insurance He did this without any hassle”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,836 reviews