One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,068 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Esmond was very efficient and helpful”

Helpful Report

Posted 2 weeks ago

“Online chat with Sienna today regarding renewal. She was able to reduce my premium . Only concern is the length of time to wait to get through”

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Posted 2 weeks ago

“Just chatted to IS1 and she was amazing . Very helpful, explained everything in a clear way . Very efficient and polite . Thank you so much for your help today .”

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Posted 2 weeks ago

“Fast, efficient, friendly what more can I say? LG3 was amazing thank you again great customer service.”

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Posted 2 weeks ago

“LG3 was very helpful in dealing with my problem and resolving it. Response was speedy and detailed. Many thanks LG3”

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Posted 2 weeks ago

“Adam Paterson was our point of contact with one call insurance. He was a great help. Very quick and efficient with sorting out my policy.”

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Posted 2 weeks ago

“ET1 was most helpful and went though various options with me to find the best package for my needs. The advice was clear and helpful at all times.”

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Posted 2 weeks ago

“JC 8 Very helpful in cancelling my policy, clear and concise information.”

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Posted 2 weeks ago

“Good response”

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Posted 2 weeks ago

“EC4 was helping with my verification easy to speak to and got it done without any hassle.”

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Posted 2 weeks ago

“Easy and very professional service , LD7 was outstanding.”

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Posted 2 weeks ago

“Tara J was super helpful - thank you!”

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Posted 2 weeks ago

“Spoke today with JG4 regarding breakdown cover on my two policies, she managed to save me over £50 on my existing breakdown cover, so over the moon. Thanks again JG4 and One Call!”

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Posted 2 weeks ago

“MI4 was lovley to deal with very upfront and got everything sorted and evan got my breakdown cover sorted would reccomend :)”

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Posted 2 weeks ago

“polite and quick”

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Posted 2 weeks ago

“Easy to administer account providing a prompt response.”

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Posted 2 weeks ago

“Chatting to IS1 very professional everything was clearly explained thank you”

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Posted 2 weeks ago

“Live chat with SP5 who was prompt and helpful.”

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Posted 2 weeks ago

“KR5 was so helpful and patient with me today. I telephoned (9/10/2026) to discuss my policy renewal and was informed very well and I am very happy with the new quote, thank you. A credit to your company 😊”

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Posted 2 weeks ago

“Live chat with SP5 was super simple and easy helping me get my policy live asap. Thank you!”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,068 reviews