One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,834 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,834 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The agent "AS3" which dealt with my problem was extremely proficient, and resolve the issue that I had!!”

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Posted 2 weeks ago

“Super quick and helpful chat with BH1 today! They edited my policy and made sure I didn't need anything else! Thank you!”

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Posted 2 weeks ago

“LG3 absolutely fantastic and friendly online chat service, answered right away and sorted my query in no time.”

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Posted 2 weeks ago

“Had an initial problem and received a call back from AR2. The Customer Advisor was extremely helpful and very polite. Problem was satisfactorily resolved. Very good customer service.”

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Posted 2 weeks ago

“LE6 was extremely helpful and kind and knowledgeable.”

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Posted 2 weeks ago

“SS9 was very efficient in dealing with my request to change my bank details for my direct debit. Hope they win the chocolate 🍫 😋 🙏”

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Posted 2 weeks ago

“Very efficient”

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Posted 2 weeks ago

“JT3 was great to chat with and very clear and helpful! Changed my vehicles on my policy with ease.”

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Posted 2 weeks ago

“Needed help changing vehicle on my policy and BC1 carried it out within minutes, fantastic service!”

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Posted 2 weeks ago

“Had to make several changes to two policies. Dealt with SN1 who explained everything clearly and offered specific details. All my issues were successfully concluded and my insurance needs were fully met. Great job and many thanks again”

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Posted 2 weeks ago

“Delighted with onecall Erica was so helpful ref EK2”

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Posted 2 weeks ago

“Just been talking to Jack p did his best to help me out”

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Posted 2 weeks ago

“RE1 was brilliant. Re-quoted for 2 cars very quickly and efficiently explaining everything thoroughly. Very friendly.”

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Posted 2 weeks ago

“Just been in communication with agent AS3 over confusion with renewal. Was very helpful and sorted the matter out quickly”

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Posted 2 weeks ago

“Absolutely fantastic service from LE6, who quickly re-quoted on my renewal price. Those in a call centre should be applauded working in hot stifling conditions and still be friendly and helpful.”

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Posted 2 weeks ago

“I dealt with EK2 and she was very helpful and efficient.”

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Posted 2 weeks ago

“Jp3 was excellent”

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Posted 2 weeks ago

“Over the last few weeks i have had a number of conversations with =JC1= at all times her manner has been professional kind and very helpful. At no time did she become rude or annoyed at me as my requests have been often and sometimes demanding. I highly recommend this person =JC1= to be competent and efficient in all aspects of her work.”

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Posted 2 weeks ago

“SP6 was very helpful and sorted out my issues”

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Posted 2 weeks ago

“TS4 was helpful in amending my policy”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,834 reviews