One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,068 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Questioned my renewal price and managed to get through to MF7, who helped me renew my policy and was extremely helpful with what was offered with regards to policy extras and courtesy car policies. Very happy with the service I received.”

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Posted 2 weeks ago

“JC1 has been extremely helpful managing the insurances issue with a building project at my house”

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Posted 2 weeks ago

“Very friendly staff very helpful”

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Posted 2 weeks ago

“Agent was very helpful and polite”

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Posted 2 weeks ago

“Le6 was very helpful thank you”

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Posted 2 weeks ago

“JE7 WAS VERY HELPFUL AND DEALT WITH MY ACCOUNT VERY QUICKLY VERY GOOD”

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Posted 2 weeks ago

“By reducing my premium!! Lovely Leanne Warren LE6 - did it again. We have spoken with Leanne on prior occasions and she is friendly, helpful and knowledgeable. It was like speaking to an old friend. She is always helpful and a credit to your company.”

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Posted 2 weeks ago

“Excellent response time & efficient & helpful service”

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Posted 2 weeks ago

“Thank you EG4 for your help today, service was excellent thank you again”

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Posted 2 weeks ago

“ET3 WAS QUICK REALLY HELPFUL”

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Posted 2 weeks ago

“Great company to deal with. Sm6 was great on the live chat, and got my query dealt with quickly and efficiently.”

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Posted 2 weeks ago

“Sarah SM2 was efficient, patient and courteous when assisting me with the cancellation of my policy. The car now belongs to someone else so we needed to cancel and SM2 handled the process for me. Very happy with the service.”

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Posted 2 weeks ago

“I needed to get my portal updated and Caitlin (CO4) was very helpful. She quickly got the issue sorted for me and I now have my policy documents. Quick and Efficient Service :)”

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Posted 2 weeks ago

“Easy, quick and efficient”

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Posted 2 weeks ago

“JE7 helped me find a competitive price I was happy with.”

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Posted 2 weeks ago

“Call with JP3 for cancellation was handled prompt & helpful. Good cust service, refund on way. Happy days!”

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Posted 2 weeks ago

“I spoke with Rhea in customer service (RB1) today. The call was answered very promptly and she was extremely helpful in sorting out my issue”

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Posted 2 weeks ago

“MG9 was extremely helpful today and was excellent at updating my policy.”

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Posted 2 weeks ago

“Was in talks with customer service rep today, RW2. Becca was prompt with her responses, dealt with my concern without any issues and was polite in conversation.”

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Posted 2 weeks ago

“My car has been scrapped so I needed to cancel my insurance. It was so simple and efficient thanks to JP3. Well done.”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 447,068 reviews