One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,834 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,834 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was very helpful in my renewal price and helped me find a better deal.”

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Posted 2 weeks ago

“Hi I dealt with ak7 on live chat and they were very helpful and sorted my motorcycle insurance out very good helpful service thank you”

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Posted 2 weeks ago

“Shanice p - very very helpful kept me up to date whilst on the chat whilst she searched. And offered new deals which was so helpful. Makes the process so much easier with polite staff and she was thanks again.”

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Posted 2 weeks ago

“Yeah, good policy, clear and precise with live chat. My service lady was PE2”

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Posted 2 weeks ago

“Helped sort out my issue quickly and clearly. Thank you Joshua”

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Posted 2 weeks ago

“Good customer service and help KS2”

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Posted 2 weeks ago

“NP3 was very helpful today with a smooth change to my policy and renewal”

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Posted 2 weeks ago

“Best service from a call centre ever”

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Posted 2 weeks ago

“I spoke to Eil and he answered my problem quickly. I was very pleased t he sorted it which put my mind at rest, where i thought i cancelled my policy by accident. I am so far pleased with your services and pricing As a 72 year old am not that good with tech and tend to press wrong sometimes.”

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Posted 2 weeks ago

“I got help from the live chat. The person was TJ2 and helped me with a policy inquiry straightaway.”

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Posted 2 weeks ago

“Easy, quick call to reduce my annual quote to a competitive figure. I renewed.”

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Posted 2 weeks ago

“LE6.Leanne Warren-le6 was very thorough and professional when I queried my expensive renewal quote.”

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Posted 2 weeks ago

“The understanding and responsiveness was second to none”

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Posted 2 weeks ago

“GB1 was super helpful when I had some questions about my mid term changes I had to make due to a change of vehicle.”

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Posted 2 weeks ago

“Clear thorough and professional discussion.”

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Posted 2 weeks ago

“Tara (TJ2) was very helpful and clear in what was needed to help resolve my problem”

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Posted 2 weeks ago

“AW1 was really helpful and made the chat very straight forward”

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Posted 2 weeks ago

“TJ2 was helpful in sorting my vehicle insurance out. Good service, good cover for a competitive price. Thank you Rgs J C”

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Posted 2 weeks ago

“Used live chat with reference EF3 who reassured me that my car policy with One Call already included tow bar on vehicle. I was unaware and had trouble using the on line customer portal so was relieved when I chose live chat.”

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Posted 2 weeks ago

“Cd3 was very helpful. He sorted out my problems straight away and was very friendly”

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Posted 2 weeks ago

One Call Insurance is rated 4.7 based on 435,834 reviews