One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,782 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,782 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“OC3 was so helpful Can’t thank him enough Fab service”

Helpful Report

Posted 2 weeks ago

“Lewis ref EW9 dealt with my enquiry very efficiently and was also very polite and friendly. He went above and beyond and suggested other things that would be helpful for me. Lewis gave me very high quality customer service today and I felt warm and cared for”

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Posted 2 weeks ago

“SS9 top person, dealt with my query promptly and efficiently.”

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Posted 2 weeks ago

“AR5 is a real person +dealt with my change of address very efficiently.”

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Posted 2 weeks ago

“Thank you BC1 for your service this morning, efficient, professional and friendly”

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Posted 2 weeks ago

“Answered my phone call very quickly And delt with the issue efficiently”

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Posted 2 weeks ago

“JC8 was amazing, top customer service from this fella”

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Posted 2 weeks ago

“Thank you ET1 wishing you a very happy Christmas and new year . Really appreciate the help you gave me”

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Posted 2 weeks ago

“Great help and pleasant”

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Posted 2 weeks ago

“Really helpful staff made my renewal super easy”

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Posted 2 weeks ago

“OC3 was excellent when I wanted to move my contents insurance to my new address, very quick and made the whole process easy, Thank you Oliver”

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Posted 2 weeks ago

“Very good customer service from PV1 and managed to sort my problems out”

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Posted 2 weeks ago

“User SF3 very helpful and reviewed my renewal quote and found a more competive price. thank you!”

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Posted 2 weeks ago

“BC5 was very helpful and so quick to get back to me. She was friendly too! Great help!”

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Posted 2 weeks ago

“The live chat assistant (SF3) was very helpful in reducing my renewal and clear in his explanations. I just wonder why the renewal was so different to the previous year?”

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Posted 2 weeks ago

“Excellent customer service from er5. Very professional and helpful only on chat for a few minutes and was sorted out.”

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Posted 2 weeks ago

“Vienna (id VH3) helped in changing my direct debit date to a better payment date. She was helpful, courteous and very efficient. Thank you Vienna - much appreciated.”

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Posted 2 weeks ago

“Very efficient and helpful.”

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Posted 2 weeks ago

“Emma great customer service”

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Posted 2 weeks ago

“Very happy with service from JL4”

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Posted 2 weeks ago

One Call Insurance is rated 4.6 based on 409,782 reviews