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One Call Insurance Reviews

4.6 Rating 399,468 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 399,468 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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LD7 - good customer service today
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Posted 1 week ago
Friendly and efficient service by JS4 she was able to beat the comparison site price & ment I stayed with one call, well done JS4.
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Posted 1 week ago
SF7 was very good
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Posted 1 week ago
DT9 provided a great service and- helped me with getting the cover I needed - super efficient and I feel a good price
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Posted 1 week ago
Everything explained easily, very knowledgeable
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Posted 1 week ago
JU7 Hi, I have contacted your call centre today at 10:03 and spoke to a lovely gentleman, Jacob. He was very professional & helpful, a credit to your company. He was able to sort out my query for me and gave me some helpful advice for contacting your company in the future. He is a great asset to your company and if you do an employee award scheme I would like to nominate Jacob Cubbin for his patience with me in explaining my policy and helping me understand why I was contacted by One Call to ring you back due to an issue on my Policy. Great Customer Service from Jacob. 🥳 Kind Regards, Mrs D Morris
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Posted 1 week ago
Efficient service and good price
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Posted 1 week ago
GB3 was very helpful and resolved the issue with no problem at all so many thanks to GB3 and to Britney who assisted us before we contacted GB3 Thank you great service
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Posted 1 week ago
PS1 listened to my needs and answered them fully
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Posted 1 week ago
KT7 was very helpful and deserves 5 *
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Posted 1 week ago
TM7 sorted my insurance with no fuss. Downside was having to hang on the phone waiting to speak to him
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Posted 1 week ago
Great service from Lee - thanks
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Posted 1 week ago
JF3 was efficient, friendly and I ended up very happy with the outcome
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Posted 1 week ago
Used the online chat option on 1/9/25 at approx 10.35am to discuss my renewal quote and cheaper quotes received elsewhere. The agent delivered a quick and thorough response matching my lowest quote and I was dealt with in a courteous and professional manner. Well done One Call!
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Posted 1 week ago
KT7 was very helpful. 3 stars for the lack of transparency with fees.
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Posted 1 week ago
Although ittakes a while to explain customer service SP 6 was efficientand helpful
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Posted 1 week ago
AT7 was courteous, informative and knowledgable in out chat room.
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Posted 1 week ago
JS4 was kind considerate and efficient in replying and executing my enquiry.
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Posted 1 week ago
RS5 - assisted me today with my home insurance policy renewal. Very happy with the service and offer, and renewal. Thanks.
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Posted 1 week ago
Always been happy with the chat service and always very helpful sometimes your in a long que but it goes down quick I’ve been with one call for a number of years now and all good so far I’m happy 🙂👍
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Posted 1 week ago
One Call Insurance is rated 4.6 based on 399,468 reviews