Login
Start Free Trial Are you a business? Click Here

Currys Reviews

2.0 Rating 3,509 Reviews
24 %
of reviewers recommend Currys
Company Reviews Questions Metrics Info
2.0
Based on 3,509 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Currys Reviews

About Currys:

Currys Sale Now On. Massive Savings on TVs, Washing Machines, Cookers, Fridge Freezers, Laptops and more. Free Delivery or Reserve Online & Collect In-Store. Currys is a electrical retailer in the UK with over 300 super stores and over 160 Currys Digital stores on the high street. Our product range includes Audio, Computing, Gaming, Kitchen Appliances, Photography, TV and DVD.

Visit Website

Phone:

0844 561 1234

Email:

customer.services@currys.co.uk

Location:

Currys, PO Box 1684
Sheffield
S2 5YA

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“Went in to purchase a new tv, Fareham (Segensworth) Firstly no staff came to help , had to go and find someone. Asked questions to compare a couple of products, settled one to purchase. Asked if he could throw in a wall bracket, apparently could if we took extended warranty. After questions about this we decided not to take it, to be met with huffing and tutting from member of staff and were told he took it personally. Did say that we would go elsewhere and maybe he should reign in his huffing as it was really bad customer service. Upon leaving we approached a store manager to explain we weren't happy with the service. He apologised and told us he would chat to the lad and let him know it wasn't acceptable. He processed our tv purchase. Overall we came away with our purchase, but the experience wasn't a great one......”
Helpful Report
Posted 8 years ago
Jane
Unverified Reviewer
“Bought a laptop for my daughter this morning and was Served by Jacqueline in Doncaster's store. Very helpful and happy member of the team and a credit to the store, will be returning next week for another laptop for my other daughter.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Worst customer service I have ever known. 40 minutes waiting on the phone and still waiting. Trying to re arrange delivery after they wanted to deliver at 9.30pm”
Helpful Report
Posted 8 years ago
Jason
Unverified Reviewer
“Ordered a product paid same day delivery never turned up rang t find out where my order was told it not coming refunded delivery price week later still no product rang again after hour on hold on phone told order had been cancelled but forgot to inform me about it and refund my full money back. Great service I'd say”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“The prices were competitive and the ordering process straightforward. They also offered free delivery which was very fast. The only problem I had was a glitch with the checkout service but that was sorted quickly.”
Helpful Report
Posted 8 years ago
Phillip
Unverified Reviewer
“The shop didnt have what i wanted in store but they quickly sourced one and delivered to my house.”
Helpful Report
Posted 8 years ago
Richard
Unverified Reviewer
“Have a KNOWHOW warranty with Currys for my tumble dryer called them out to notify of the problem on Monday had an engineer come out today on Friday. Engineer has disconnected the tumble dryer because the mains lead filter has burnt out and the part is now not available until next Wednesday. So I am now without a tumble dryer for well over a week and in this weather with a family I rely on this tumble dryer to get my clothes dry. Phones Currys and asked if there's anything they could do like lonely a tumble dryer or any compensation for me Hunter take time out of work today and again on Wednesday and they just weren't interested. You pay for a warranty to get things fixed when things can't be fixed on a timely manner then they just don't want to know. No Goodwill offered not a very friendly customer service experience, thank goodness I haven't got my boiler warranty with them otherwise they would leave us in a cold house for well over a week.”
Helpful Report
Posted 8 years ago
Lynn
Unverified Reviewer
“Waiting for currys to pick up my computor gave me a slot i waited still no courier came phoned them 3 times phoned again the following day pick up was cancelled as they was running late but can pick it up in 2 days i dont think so there was no phone call text or email which is terriable i would never use them again”
Helpful Report
Posted 8 years ago
Su
Unverified Reviewer
“I ordered a fire stick in selly oak store three days ago. Today the store called me to pick it up. When I get there in the evening, the customer service refused to give me the goods that I have paid. I showed them my ID, my previous emails but they wanted me to go back home to get the paper receipt. In the digital era, I keep all receipts in my mobile phone. This is happening in a store selling digital goods! Perhaps they should close down the store and pass the savings to the customers in future.”
Helpful Report
Posted 8 years ago
Linda
Unverified Reviewer
“Bought a "Black Friday" Samsung tablet online, Genuinely reduced by £100. Collected in-store 30 minutes later. Item was ready waiting for me and store staff were friendly and efficient.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Excellent customer service. Bought a speaker from them and the staff were very knowledgeable and helpful.”
Helpful Report
Posted 8 years ago
Catherine
Unverified Reviewer
“Review area doesn't always work properly - ask to go to next page and it doesn't Item I ordered out of stock - took them 6 days to tell me!”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Ordered a fridge freezer from Currys - price competitive and offered recycle service. Had to plan a whole day off for free delivery though. New fridge freezer turns up and installed, though delivery people then said they had no room on the van (even though they had just dropped one off). Promised to come back next day to collect, didn't turn up. Days later FINALLY got through to a rude, unhelpful, unsympathetic customer services agent. Eventually got a response on the phone that they had no schedule to pickup item I'd paid £20 for to collect and recycle. NOR could they rearrange a collection - so basically had been lied to, cheated on my decision to purchase with them, and rude, impersonal conversation for 40 minutes to get absolutely nowhere. I don't write reviews - this is an urgent message out to other people from someone really concerned about this company.”
Helpful Report
Posted 8 years ago
Carole
Unverified Reviewer
“Paid extra for timed delivery of am when we went on to tracking our slot had been changed to when we couldn't be in. Tried to telephone 50 mins. wait on phone so went to store long queue someone said they had been two hours! Will never buy from curry again all though sales staff were very good let down by delivery and installation team.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“good price and availability of products with the ability to reserve online and pick up in the store of your choice”
Helpful Report
Posted 8 years ago
Pierre P.
Unverified Reviewer
“Probably the worst costumer service across the UK. Unacceptable experience considering the brand. The costumer service did not deliver what Curry's promised. My wife ans I are still waiting for them to call us back as they promised. We are also waiting for a refund. I tried calling them but every time I call them they make me wait an unreasonable amount of time - minimum 30 minutes- and they never have answer for us. Their behaviour is rude as it feels like they do not care. I am considering never buying from them again and advise others to do the same.”
Helpful Report
Posted 8 years ago
Leslie Black
Unverified Reviewer
“The advisor did not try to hard sell a particular product. I felt totally in control throughout . The advisor was able to inform me as requested throughout.”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“Bought a fridge freezer, it was never delivered. 2 hours after my slot (9pm on a sunday night) got a phone call to say they couldn't deliver and they booked me for a redelivery. That also never turned up, so we rang them. After 20 minutes on hold it transpires they lied and never actually booked us in. Needless to say we cancelled the order on the spot”
Helpful Report
Posted 8 years ago
Mark Tildesley
Unverified Reviewer
“Ordered goods online for collection at store. Part of order damaged. The staff had no power to help replace. Basically accept the goods or refund but no guarantee could re purchase at same price.”
Helpful Report
Posted 8 years ago
Lauren Grant
Unverified Reviewer
“Item not arrived four cancellations - ombudsman next”
Helpful Report
Posted 8 years ago
Currys is rated 2.0 based on 3,509 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request