CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,666 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 4th July 2026

Austin Strickland

CustomMade Jewelers 5 star review on 3rd July 2026

Jennifer Corley

CustomMade Jewelers 5 star review on 1st July 2026

Laura Rivera

Tony Dennis

1748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from start to finish was perfect. I worked with Karen, and she was great with providing suggestions and taking edits. My necklace came out absolutely perfect and is exactly what I was looking for.”

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Posted 2 months ago

“I’ve had three pieces completed with custom made so far and I’ve had an amazing experience each time. The custom made team is very responsive and works to get you a design you absolutely love. I highly recommend custom made and will be continuing to use them in the future!”

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Posted 2 months ago

“Extremely responsive throughout the process!”

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Posted 2 months ago

“The process from start to finish was flawless, the team was quick to respond to any and all questions! My fiancé and her entire family loved the ring!”

CustomMade Jewelers 5 star review on 23rd April 2026

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Posted 2 months ago

“Super happy! A professional experience through and through.”

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Posted 2 months ago

“The best experience I could have asked for. My original engagement ring my husband used custommade and loved working with them so for our 5 year anniversary ring, I wanted to use them again and I’m so glad I did. Allison and her team were amazing. So responsive, personable and really listened to what I wanted and were very patient. The ring is gorgeous and is better than I imagined. I’ll be passing each ring down to each ofmy daughters and am so grateful custommade made this possible.”

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Posted 2 months ago

“Using CustomMade to recreate a cherished lost piece of jewelry was the best decision ever! With a few blurry photos and rough description, the CustomMade team created a model I was able to review and give feedback on. After several modifications, they made sure the final model was what I wanted before starting the actual piece. I was kept informed about the progress of the project all the way to completion. CustomMade had the most proactive and patient people I've every had the honor of working with. Seeing how amazing the final piece turned out was the icing on the cake. When it arrived and I was able to hold it and see it in person, I'm not ashamed to say I may have cried a little (tears of joy)! Thank you CustomMade!”

Helpful Report

Posted 2 months ago

“The team was amazing to work with. They were very receptive during every phase of the process, most importantly being the initial "idea" phase where the first concept of the Rings was generated. It was truly amazing to see the ideas in my mind become not only visible on draft, but physical in my hand. Would absolutely recommend to everyone.”

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Posted 2 months ago

“Heard about Custom Made through a friend who had used them for an engagement ring. I chose them to avoid a lot of the hassle from a brick and mortar jewelry store, but was a little nervous about not being able to see things in person. I was pleasantly surprised at how easy Custom Made’s process is, and how easy they were to work with. I had a general idea of what my finance wanted from pictures she sent me, and Custom Made delivered exactly what we were looking for without any hassle or pushiness to spend more money on things I didn’t ask for. The pricing was fair, and I received weekly updates on where the ring was at in the process from sketches, 3D renderings, to professional photos. The ring may not have a big name jeweler’s mark stamped into it, but it’s exactly what we wanted. Super pleased with the quality and ease of Custom Made and would recommend them to anyone looking for engagement rings”

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Posted 2 months ago

“Amazing suggestions, customer care, craftsmanship, and patience. Everything I needed for something so important”

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Posted 2 months ago

“The whole process was seamless, the specialists were responsive to feedback and really managed to nail the perfect idea that we were going for! It was a great experience all in all.”

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Posted 2 months ago

“The custom made team has been absolutely amazing at bringing my dream ring to real life. They are very patient and supportive. I couldn’t recommend them enough!”

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Posted 2 months ago

“Everything went smoothly and was perfect. Couldn’t havev asked for a better place to work with people.”

CustomMade Jewelers 5 star review on 21st April 2026

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Posted 2 months ago

“It was great, my designer was incredibly patient and understanding with life delays happening throughout the whole project, and the ring came out perfect”

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Posted 2 months ago

“Fantastic!”

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Posted 2 months ago

“Custom Made Jewelers made creating my perfect engagement ring + wedding band set possible, easy, and affordable! Everything even down to them shipping my ring to me was easy any worry free!”

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Posted 2 months ago

“Everyone was such a pleasure to work with! Shout out to Jordan, Mikha and Simra!! They are so sweet and amazing to work with!! Along with everyone who was able to make this possible”

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Posted 2 months ago

“Genuinely the most helpful, kind, and all around greatest company I have ever worked with, will be coming back for a third time”

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Posted 2 months ago

“CustomMade did a great job designing and creating a perfect engagement ring. My fiancé is in love with it. It literally has caused a positive uproar in my community.”

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Posted 2 months ago

“Madison made my entire process as easy as can be and helped me make and incredible ring set. I Love the way they turned out!”

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Posted 2 months ago

CustomMade Jewelers is rated 5.0 based on 4,666 reviews