CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,482 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 29th April 2026

Sophia Kiernan

CustomMade Jewelers 5 star review on 28th April 2026

1741

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent staff, very helpful with any and all questions. Helped me go through several different design options and ideas so that I could get exactly what I wanted.”

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Posted 4 years ago

“I had an amazing experience with CustomMade! My piece came out exactly how I wanted it to. I was updated throughout the process, which I liked a lot. I would highly recommend CustomMade to anyone!!”

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Posted 4 years ago

“The team at CustomMade is so kind and puts in a lot of effort to make sure your design is exactly what you want! I had my engagement ring, wedding band, and anniversary ring all done by CustomMade and I love each ring so much! They are currently working on cleaning and soldering all the rings together for me. I have truly loved working with them.”

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Posted 4 years ago

“I found the whole process very easy and the communication was fantastic throughout the project. The end result was better than I could have imagined. I’m so happy with the ring it looks beautiful. Thank you”

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Posted 4 years ago

“Excellent experience, they make your vision truly come to life and everyone was extremely helpful every step of the way.”

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Posted 4 years ago

“I have hunted for a signet ring AND purchased 2 signet rings with full disappointment on my purchase. I saw this company and started step-by-step message reviews and as we proceeded through the steps the presentations made me go to the next step, thinking if this ring is the real as presented produce, my future searches would start with Custom Made. I received my ring and will or could find a more beautiful signet in the world... it is more than I expected in my 10-year search for the perfect family ancestral Signet ring. Future custom design in my futre will start with Custom Made”

CustomMade Jewelers 5 star review on 15th April 2022

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Posted 4 years ago

“From the very start the design team was so in tune with my ideas. The process was very well outlined and we are so happy with the rings we received. Highly recommend!!”

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Posted 4 years ago

“CM made sure my son's design was perfect and was exactly what he envisioned.”

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Posted 4 years ago

“Can’t thank enough CM made team for making my new custom ring!!!! I am a happy return customer, CM takes customer support to a whole new level, I really, have never seen anything like this before. You guys are amazing and thank you for making my new ring! I love it!”

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Posted 4 years ago

“So I’ve had the ring for a few weeks now. I’ve had the opportunity to wear it to various events and have gotten all the compliments on it :). It’s craftsmanship is easily noticeable and the process in designing the ring was very pleasant. I changed my mind a few times and their team remained patient with me! My one and only complaint albeit a small one is the gold content. I own a lot of jewelry that is 21 karat or higher. So this ring doesn’t have the same depth of color. That being said i completely recommend Custom Made if you’re looking for a truly unique piece.”

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Posted 4 years ago

“I had an outstanding experience with CM from start to finish. They helped me with pamphlets detailing everything I needed to know about gemstones, metals, and design patterns, and their team came up with some amazing ideas based on my input and needs. Would definitely recommend working with Diane, Will, Matt, and Laura!”

CustomMade Jewelers 5 star review on 14th April 2022

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Posted 4 years ago

“The Custom Made team did an amazing job of creating a unique keepsake class ring for my daughter that I am confident she will treasure and wear with pride for the rest of her life. The Custom Made team communicated their ideas and feedback with each evolution or step with the objective of ensuring complete customer satisfaction. This has been an amazing process and I highly recommend and endorse their services to any person seeking a unique, classy and special piece of Jewelry!”

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Posted 4 years ago

“The process was so easy. The designers really put my ideas onto paper in a beautiful way. Then choosing the stones for the ring was easy and I learned a lot about all the different types. They updated me on every step and I was so happy with how the ring turned out. I even got it a few weeks earlier than I expected. I strongly recommend this company to anyone who is thinking about marriage.”

CustomMade Jewelers 5 star review on 12th April 2022

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Posted 4 years ago

“CustomMade and Ty made the process of refurbishing a vintage ring incredible. Ty was great to work with and kept me well informed and updated throughout the whole process. The finished product exceeded all of my expectations and am very happy with the overall experience. I would refer CustomMade to anyone looking for a ring. Couldn't be happier with the process.”

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Posted 4 years ago

“I had an amazing experience with custom made. From start to finish I felt really looked after. I had a ring made to honour my grandparents and the custom made team listened to everything I had to say to make my dream become a reality.”

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Posted 4 years ago

“Each department was very helpful and informative through the process of creating my fiancé ring. Custom made has Helped me make my vision a reality.”

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Posted 4 years ago

“CustomMade made designing and purchasing my engagement and wedding bands so easy! From sketching several design models, to answering endless questions I truly feel like they took my vision and made it come to life. I highly suggest using CustomMade for any jewelery needs!”

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Posted 4 years ago

“One of the best customer services out there. They are truly there to make your custom jewelry piece come true! I could not be happier!”

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Posted 4 years ago

“Great experience with CustomMade for personalized ring design. There are few options available in traditional ring designs for men and hence I decided to give this a try. The team was very helpful and patient with my design ideas and reiterated multiple times till I was satisfied with the final design. The outcome was superb and I would recommend it to anyone looking to design their own jewelry with experts.”

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Posted 4 years ago

“Amazing experience they talked me though every step”

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Posted 4 years ago

CustomMade Jewelers is rated 5.0 based on 4,482 reviews