CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,371 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

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“I wasn't sure at first. But the steps to follow were clear and I had help along the way. They took a vision of what I wanted to give to my wife and made it happen. The 3d renderings for me sealed it.”

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Posted 2 years ago

“It was absolutely amazing.”

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Posted 2 years ago

“They helped me learn everything I needed to know to make a good decision and we’re transparent about the whole process. Best of all the product is quality craftmanship”

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Posted 2 years ago

“Custom Made has been a God send for my fiancé and I. We wanted a non traditional engagement/wedding ring set with some fairly specific design components. Our team met and exceeded our expectations at every step. I personally appreciated the exceptional communication through out the process. Simply an outstanding experience.”

CustomMade Jewelers 5 star review on 29th June 2023

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Posted 2 years ago

“The process was awesome and everyone I interacted with at CustomMade was extremely helpful.”

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Posted 2 years ago

“I couldn’t be happier with my experience! Every concern was addressed, I was continuously updated on the process, I was able to review every step of the way in case changes needed to be made sure, and I approved the designs before it entered the final stages. The team I worked with was attentive, caring, and extremely helpful!”

CustomMade Jewelers 5 star review on 28th June 2023

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Posted 2 years ago

“Extremely nice people, helped make the entire process simple, easy to understand, quick, and fun. I woukd recommend them to anyone who needs help getting a ring made and doesnt know what to get.”

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Posted 2 years ago

“My experience with CustomMade was flawless! They helped me find tune all the details I wanted and even inspired me with new drawings and ideas to bring my dream engagement ring to life! I haven't seen my ring just yet as my partner is hiding it from me, but he assures me it's everything I've ever wished for and that it's beyond perfect!”

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Posted 2 years ago

“The process was smooth and easy, customer service was great. Delivery went well, I was happy with every step of the process. I would use again (but hopefully don't have to!)”

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Posted 2 years ago

“Amazing communication and craftsmanship from beginning to end. Thank you for making a special piece for my husband's birthday present!”

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Posted 2 years ago

“Fantastic company. My ring was expertly made in a timely fashion. The staff were extremely helpful, excited about my project, and kept me up to date every step of way.”

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Posted 2 years ago

“I started on designing a ring I wanted a year ago. I had a bunch of different inspirations, and the team worked with me for months as I did various tweaks - with no pressure, no stress, all of that included with the deposit. And when we finally went through on purchase - it was fast! And easy. Constant communication and explanation all the way through. And the craftsmanship!!! Truly couldn't have had a better experience, and feel like this is the best possibly way to make something unique and special to your own needs. I would recommend custommade a hundered times over.”

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Posted 2 years ago

“NICE DETAILS”

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Posted 2 years ago

“Very good experience both times that I’ve used CustomMade! Everything has turned out exactly as I wanted and I couldn’t be happier with the customer support along the way. Really a great group of people and a company that I will continue to use!”

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Posted 2 years ago

“I really enjoyed the process and the end product is stunning. Only wish they had helped me realize that the final ring looks nothing like the inspiration from the beginning. Now I have to make a second one. They really just optimized for making anything happen that I came up with So be sure not to get carried away, they won't save you. You're the only judge. Would be nice if they judged a bit, too.”

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Posted 2 years ago

“Amazing to work with through the whole ring process. From the creative planning stage, to the finished product. Not just a jeweler telling me what to do. It was a team effort for the whole experience.”

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Posted 2 years ago

“Very simple, easy process”

CustomMade Jewelers 5 star review on 24th June 2023

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Posted 2 years ago

“CustomMade did a fabulous job with my project. They made something I couldn’t find anywhere and their designers were easy to work with! Thank you!”

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Posted 2 years ago

“I am not sure how the price of the ring went up when the price of gold went down, but of course, the price quoted is never the final price. My biggest problem is that when my ring was finished, instead of sending me pictures of the finished product, I was led to believe that renderings were the actual ring. So of course when I received the ring and it was nothing like the pictures I was not happy. I am not sure why you would send renderings when you have the finished product but that is why I returned the ring. In the picture of 2 rings the silver one shows what the antiquing is supposed to look like, and the gold one shows what I received. You tell me if you would be happy.”

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Posted 2 years ago

“Was timely and easy to work with!!!”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,371 reviews