CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,531 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 17th May 2026

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I liked the process but ended up being very very expensive in my opinion for what I received. Tiny tiny charms for about $800. That’s a lot! I didn’t want to write a review because after seeing how truly small they were - I felt like they should have been at least $50-75 dollars less expensive each. I do understand the cost of materials and labor but still, that’s quite a markup. So it was fun and the resulted items are good - I wouldn’t do it again or recommend 2/2 just the cost. Thank you! ST”

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Posted 4 months ago

“Custom Made was willing to work with me every step o fthe way, from costs, to design, to design ideas, and even iterated on the product. No extra money was asked for in return for iteration and they were extremely quick on iteration. Rings were shipped quickly and finished quickly as well. Additionally, great care was given to my given budget, and the outcome desired for the set. Our liason was also more than kind and helpful.”

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Posted 4 months ago

“Very responsive with communication daily. CustomMade made making a ring as non stressful as it could be. I highly recommend.”

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Posted 4 months ago

“This experience far exceeded my expectations. First the ability to craft your own vision is amazing. The staff was very responsive and friendly. The price point beats any local jewelry store chain . And the final product was delivers and was exactly what I wanted .the experience is extremely interactive and as a customer was the creator and the client all in 1 . 10/10 I have already passed this recommendation to all of my friends.”

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Posted 4 months ago

“They were super helpful and were able to design exactly what I described. Very efficient and fast as well.”

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Posted 4 months ago

“These people at CustomMade are on a different level. Their professionism alone is enough to leave a 5 star, the project went very well. The price was insainly reasonable in my opinion, you cant find a better deal for what you get. The beginning til the end, the team of people i dealt with were all above and beyond polite and helpful. I cant say enough about the team of individuals they have working for them. I got an engagement ring and a matching band for my now, fiancee. I have never seen anything like it, birthed from nothing but thought and love, this team built me something i can confidently say was only a dream until i met them. With the help of there design and production team, that idea turned into a ring to symbolize the bond we will forever share. Thats something money cant buy. Its a no brainer for me, use this company, you will NOT be disappointed.”

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Posted 4 months ago

“This brand made my dream ring come true! They were so easy to work with and I could not be happier with how everything turned out!”

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Posted 4 months ago

“Overall great experience, had fun making and designing the rings, my fiancé loved the rings too so that’s good. Would definitely recommend to a friend.”

CustomMade Jewelers 5 star review on 11th January 2026

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Posted 4 months ago

“We got our engagement band from CustomMade and it was a no-brainer to order the matching wedding band when it was time! Once again the quality of work and professionalism from the team made this such an enjoyable experience and the band is just as exquisite as we expected! Thank you to everyone who helped in bringing mine and my ever-sooner-to-be wife's dreams to life!”

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Posted 4 months ago

“Everything is perfect. My fiancé and I are beyond happy with the final product. The detail and quality are exceptional and the center stone is stunning! The packaging was thoughtful and I was super excited throughout the unboxing of the ring. However, my one complaint would be that at times the communication took longer than I would have liked. I do understand that there are a multitude of orders and customers, but it would sometimes take days for a response from my project manager. All in all, I am extremely satisfied with my experience and with the ring that came out of it. The custom details made the ring a lot more sentimental and valuable to my fiancé and I. Thank you!”

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Posted 4 months ago

“Wow I have never experienced such an amazing Costumer service. My every fuss and details was redesigned like almost 10 times till we got to the perfect product. Each person on different designs teams I was speaking to had such a quick replays that I do t have to worry to much.”

CustomMade Jewelers 5 star review on 10th January 2026

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Posted 4 months ago

“The process was very easy and was great at achieving just what I wanted.”

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Posted 4 months ago

“Great beautiful ring that is made for me. Totally recommend”

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Posted 4 months ago

“I had an incredible experience working with CustomMade to create a custom engagement ring for my now fiancée. From start to finish, their process stood out for its transparency and visibility, I always knew exactly where we were in the journey and what the next steps would be. The team was professional, patient, and genuinely invested in helping me make the right decisions. They took the time to educate me throughout the process, sharing their expert knowledge in a way that made everything easy to understand and never overwhelming. I felt confident every step of the way. The custom design process was seamless, and the final ring exceeded my expectations in every possible way. The craftsmanship and quality are outstanding, and the finished piece is absolutely beautiful. I couldn’t be happier with the result and would highly recommend CustomMade to anyone looking for a meaningful, high-quality custom piece.”

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Posted 4 months ago

“Custommade made the process very interactive, and I am very satisfied with the product”

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Posted 4 months ago

“Thank you for a good ring.”

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Posted 4 months ago

“The whole process of customizing the ring was amazing and so easy! The CustomMade team communicated so well with me throughout the process to ensure I was getting the exact ring I wanted.”

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Posted 4 months ago

“Wonderful costumer support, and I love the ring.”

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Posted 4 months ago

“Ive been looking for someone to custom make rings to start a new tradition with my family. CustomMade made this process very easy and smooth. I started with 1 ring and will order more though the yrs. Thank you and I highly recommend using them.”

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Posted 4 months ago

“From beginning to end, I have been exceedingly pleased with the entire process. Stephanie was a joy to work with. She took my ideas and created exactly the ring I had in mind on the first try. I had a bunch of ideas that were beautifully incorporated into the design. Communications were very timely and professional, and the ring was designed, created, and shipped to me two weeks early. The package it comes in is quite nice and creatively put together. And, we are now engaged, and Gabby absolutely LOVES her ring. It is just perfect for her. The bottom line for me is that I would highly recommend Custom Made. I could have bought something off the shelf for the same or less cost perhaps, but I wanted something very special that means something to both my fiance and me for life. And, I thought the price was reasonable given the quality of the design and craftsmanship. Thank you, you exceeded my high expectations! K Brown”

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Posted 4 months ago

CustomMade Jewelers is rated 5.0 based on 4,531 reviews