CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,535 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 19th May 2026

Myu

CustomMade Jewelers 5 star review on 18th May 2026

Sian Pennell

CustomMade Jewelers 5 star review on 6th March 2026

Leon Craft

CustomMade Jewelers 5 star review on 20th February 2026

Anonymous

CustomMade Jewelers 5 star review on 1st February 2026

Dylan Papali

1741

Anonymous

Anonymous // 01/01/2019

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“Great communication and made the process easy!”

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Posted 2 years ago

“The design freedom and assistance during each step cannot be understated. No question, concern, or comment goes unanswered. Time for response can seem long, however there is no feeling in lack of communication. For individuals who require visualization, this is a perfect way to design. Exceptional 3D renderings are provided before manufacturing. The final product is extremely sturdy and the service after delivery sets this company apart.”

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Posted 2 years ago

“I loved how I always had someone who was available to step me through the process! Y’all really put a lot of time and focus on quality service as well as quality products. Loved the ring that came in and I would one hundred percent recommend y’all! Thank you!”

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Posted 2 years ago

“I had a really great experience! Custom Made worked with me through every step of the way, making sure I was satisfied with the sketch, rendering, and the final product. Plus, it was a very reasonable price. I was really impressed with their ease of communication and team of skilled artists. I couldn’t have made the ring that my fiancé deserves (fitting her vibe and artistic nature) without Custom Made!”

CustomMade Jewelers 5 star review on 21st March 2024

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Posted 2 years ago

“The process of having an idea and getting the final product has been amazing. Every step of the process there is somebody with patient and experience to help and guide you and answer the questions you have. If something is unclear, or you are not sure about what you want they will take time to explain how it would look and how it would the whole process or final product. It was amazing to have such nice and proffesional guidance during this. And the final product has been beyond my expectations! Its super nice and just as I imagined. I am happy I made my order with CustomMade. They deliverd an amazing job!”

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Posted 2 years ago

“Extremely communicative and receptive to input. Very collaborative! Great with providing updates throughout the process. A wonderful experience overall and would definitely utilize their services again!”

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Posted 2 years ago

“Quick in responding to any question you have and the whole process was smooth!! Loved the designs!!! Originally got our engagement ring with them, loved it so much, we got both our wedding bands as well!!”

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Posted 2 years ago

“The experience was very nice! They listened to everything I had to say, and walked me through every step. When I wasn't happy with something they were very understanding and did everything they could to ensure I was happy. And they were very understanding when I wanted to change something. They were very honest with me and were so nice and helpful! I am very happy with my rings! I would definitely recommend them!”

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Posted 2 years ago

“Everyone I worked with was professional and cordial. My ideas were listened to and then translated into my ideal ring for my partner. I would gladly work with them again. Also she said yes! :)”

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Posted 2 years ago

“The team is amazing in helping your ideas come to life! I love the ring I made with their help and would recommend for anyone who wants to design a unique ring for their loved one.”

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Posted 2 years ago

“The experience was amazing. I received both my engagement ring and wedding band set from custom made thanks to my fiance. I figured why not get him a custom ring as well. The process was amazing, the team I worked with made it so easy, and the end product was beautiful! Now my fiance and I will have a unique band set just for us!”

CustomMade Jewelers 5 star review on 20th March 2024

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Posted 2 years ago

“I found that every team that I worked with were helpful and patient. It was useful getting the attachments so I could see the possibilities for my ring. I was particulery impressed when discussing the shoulders of the ring that I mentioned a celtic design that is associated with this area and the next day Charlie had found it.”

CustomMade Jewelers 5 star review on 19th March 2024

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Posted 2 years ago

“The process was very transparent and smooth, the team was always quick to respond. The ring itself turned out perfect.”

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Posted 2 years ago

“Im not one to ever make reviews, but thought they were so good and nice, i had to share my experience!! My fiance had my ring custom made here and had nothing but great things to say when he was telling me about the process. It was now my time to get his ring made, my only thought was it would be so cool to have them make his too. They were so quick to respond and showed all details. They were so helpful when it came to designing his ring giving tips and more on the design to help give it its uniqueness. Id recommend them to everyone if i could!!”

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Posted 2 years ago

“Everyone was super helpful and got me a high quality ring that fit my budget! I can't wait to propose and get her reaction!”

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Posted 2 years ago

“If I could give more stars I would. 10/5 all around. Huge shout out to Carla, and the other people who helped me along the way. They made this process simple, speedy, and efficient. Huge help for someone who knew nothing about the process. Will be recommending to EVERYONE!”

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Posted 2 years ago

“You don't want a review from me. My husband ring was shipped back to you guys yesterday for a full refund.”

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Posted 2 years ago

“The process of working with custom made was very smooth and our reps were super responsive. Craftsmanship is excellent.”

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Posted 2 years ago

“Such a great team! I felt like I had a whole team supporting and encouraging the ideas and offering their own professional advice and it really made the vision for the ring come to life! Would recommend the team for anyone looking to make a ring that’s just right. Special shoutout to Eula, who helped make the whole process significantly less stressful (including a resizing) and was a pleasure to work with :)”

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Posted 2 years ago

“I would highly recommend the site for the details and attention they provide with their customer service and the consistency of the reply’s. I’m working on my second piece and I’m so excited!”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,535 reviews