CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,396 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

1743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm glad I found CustomMade to create a truly beautiful and unique ring. Being able to work with a team of professionals to create a unique ring was exciting and fun. I can't wait to propose to my soulmate with a ring that is as one-of-a-kind as she is!”

Helpful Report

Posted 4 years ago

“Custom made was great to work with they helped me with all the little details I wanted to get and even changed the plans many times for me it seemed like. The sketches were spot on to what I received in the mail. I didn't think that choosing the ring was going to be the easy part or that I was going to have such a big input on but now planning the time and place to give it to her has become the hard, not a complaint at all. I was surprised at the box the ring came with in the mail it is a nice wooden box that holds the ring, very sharp looking. Thank you to the whole team at Custom Made”

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Posted 4 years ago

“The entire experience was smooth as a hot knife through butter. Every person who was involved with my project took time to introduce themselves and explain their role in the production of my piece, and everyone was beyond kind. Each team member showed the truest and purest form of professionalism and went the extra mile to ensure customer satisfaction. Not only was everyone who helped create my piece incredible, but my final product was truly stunning. Thank you CustomMade!”

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Posted 4 years ago

“The ring was well crafted and beautiful I would totally do it again”

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Posted 4 years ago

“The messages were all informative and kept me up to date on everything going on in the making of my necklace. The staff was super friendly and it was nice to have that open line of communication.”

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Posted 4 years ago

“The service these people give is outstanding! They were very responsive and detailed with the design. They also updated me after the project was complete to let me know what stage of production they were on. I couldn’t have asked for a better experience!”

CustomMade Jewelers 5 star review on 9th December 2021

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Posted 4 years ago

“I had been searching for a place to help make a ring, something special and custom for my proposal. This is the place. Absolutely wonderful customer service and care. The communication was key and very vast responses. True detail and care was taken for my project and it turned out to be a gorgeous piece of custom art. I would highly recommend Custom Made to anyone and have already recommended them to a couple of personal friends. I hope that the review I leave here will help others make the decision to go with CM for their ring maker.”

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Posted 4 years ago

“This place is incredible to work with. They were so helpful, great at communication, and with me every step of the way! I am so happy with the project and hope my significant other loves it just as much as I do!”

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Posted 4 years ago

“Phenomenal experience from start to finish. The team was Dylan on getting me responses answering my questions and even getting the rendering out to me to review and approve. The overall ring is phenomenal as well I've been wearing it every day since I've gotten it and it does not have any signs of wear and tear all the gems are still in place and it definitely received compliments on the ring. I look forward to passing this down for generations to the Future children”

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Posted 4 years ago

“Every member of the design team for my project was super helpful and amazing to work with. And I love the way the rings turned out!”

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Posted 4 years ago

“Really friendly staff and they made the whole experience really easy and fun, we created an amazing ring together”

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Posted 4 years ago

“Team was really helpful, understanding, and flexible. Anything you wish to design they got a great modeling team. And the product was made quickly. It looks beautiful. Thank you CustomMade”

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Posted 4 years ago

“My experience with custom was amazing. They are professional and extremely talented. Every one of my questions was answered promptly and left no doubt in my mind that they understood what I wanted. I am extremely happy with my ring. I would definitely recommend them to anyone.”

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Posted 4 years ago

“I believe this is a fantastic company, they were very helpful and patient when it came to the design process and everything turned out spectacularly. Would definitely recommend them to anyone”

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Posted 4 years ago

“The design team was very helpful every step of the way! The team was open to suggestion and put everything I wanted into the design to make it perfect and absolutely one of a kind”

CustomMade Jewelers 5 star review on 5th December 2021

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Posted 4 years ago

“Truly amazing service and the piece I ordered is everything I wanted and more! Definitely earned me as a repeat customer and I recommend them to anyone looking for custom jewelry”

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Posted 4 years ago

“Exceptional customer service. Made this entire process unbelievably easy. I have to shout out all the different specialists that helped me with this process.”

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Posted 4 years ago

“Amazing experience! They were so helpful throughout the entire process and the product is to die for!”

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Posted 4 years ago

“Incredible Service”

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Posted 4 years ago

“CustomMade was so incredibly helpful. I was extremely pleased with the final product. Throughout the entire process they were patient and kind. They offered solutions to any issues that arose and I cannot thank them enough for the one of a kind engagement ring. I’d recommend it to anyone look for a custom jewelry piece.”

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Posted 4 years ago

CustomMade Jewelers is rated 5.0 based on 4,396 reviews